Discover why yesterday's approaches to workforce management won't cut it in today's tough business environment-and what you need to stay current. Mitri Dahdaly, part of Infor's Product Management and Strategy team, will explore the new world of workforce management, the changes it demands, and the opportunities it offers. In this presentation you will learn about: Five key factors shaping new labor approaches in WFM Recent WFM changes having a profound impact How to deliver strategic value with WFM

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5 trends
dramatically changing
workforce management
February 11, 2015

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Welcome
#WFMtrends

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Today’s presenter
Mitri Dahdaly
Product Director, Infor

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Question
What changes are you currently
seeing in workforce management?
#WFMtrends

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Changes we’re seeing
• Impact of the ACA
• Non-payroll employees
• Mobility and communications
• Decreasing employee dissatisfaction
• Better utilization of resources
(Top performer scheduling)
• Better forecasting and labor planning
• Renewed interest in task management
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Agenda
#WFMtrends
Pressures on
WFM
The five
trends
Taking
action

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Pressures on
WFM
The five
trends
Taking
action
#WFMtrends
Agenda

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Where we’ve come from …
#WFMtrends
Limited
visibility and
exposure to
risk
Pressure on
HR costs
Labor not
aligned with
demand

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… and where are now
#WFMtrends
More freelancers
Massively mobile
Changing demographics
Less loyalty
Smarter task management
Different workforce structure
“Consumerized” expectations
of IT
National and regional
regulation
Outsourcing and third
party specialists
The
changing
organization
The
changing
environment
The
changing
workforce

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Pressures on
WFM
The five
trends
Taking
action
#WFMtrends
Agenda

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Question
What is the biggest challenge you
face in workforce management today?
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5 key trends changing WFM
1. More demanding regulatory environment
2. Non-payroll workforce
3. Changing workforce demographic
4. Need for innovation in communication
5. Need for better forecasting and planning
#WFMtrends

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1. More demanding regulatory environment
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Affordable Care Act
Sick benefits

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2. Non-payroll workforce
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Contractors
Outsourcing

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3. Changing workforce demographics
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Millennials
Work-life balance

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4. Need for innovation in communication
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Better collaboration
Exclusions

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5. Need for better forecasting and planning
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Labor supply strain
Peaks and valleys

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Question
Do you recognize these 5 trends?
Which of them affects
your organization most?
#WFMtrends

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Pressures on
WFM
The five
trends
Taking
action
Agenda
#WFMtrends

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WFM provides help at each step
#WFMtrends#WFMtrends
Scheduling
Constraints
Compliance
Enforcement
Automated
Pay Rules
Proactive
Notifications
Workforce Management helps your organization be proactive instead of reactive.

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Scheduling Overview
Budget and Forecast
Generation
Schedule
Optimization
Workload
Generation
Schedule
Execution
Forecast
Workload
Schedule
&Tasks
Actual
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Plan for the volume of labor
• Accurate predictions of labor
needed
• Optimize the use of labor dollars
• Lessen operational risk
• Foster sense of shared purpose
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Optimize your workforce
• Ensure the right people are
working at the right time
• Empower your staff
• Lessen legal exposure
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Automate your pay calculations
• Fully automate federal, state, local,
union, and company pay rules
• Define who the rules should apply to
• Define what the rules should do
• Define when they should apply
• Execute these rules in real-time
• If data changes, the rules recognize it and
act on the new data immediately
#WFMtrends

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Focus on what matters
• Leverage sophisticated time approval rules
• Use notifications for situations that warrant swift resolution/action
• Track violations to corporate attendance policies
• Push out relevant KPIs and other analytics to users
• Present a clean user experience that lets users drill down to see
varying levels of data
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Q & A
What questions do you have today?
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Thanks for attending
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Click here to learn more
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Recording, slides

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