Barbara Albee & Oliver Chen, Indiana University, School of Library and Information Science, Indianapolis The purpose of this project is to examine the implementation of an open source library automation system, Evergreen, in Indiana public libraries and its impact to library users. Nine public libraries from the Evergreen Indiana consortium are invited to participate in the project. The research team recruits library users at the nine libraries with the assistance from local librarians. The users are classified into three age groups: 18-24, 25-59 and 60 or above. The research team has collected data from the first two quarters in 2010 and reports preliminary results from the two quarters. Preliminary correlation-coefficient analyses indicate participants’ use of the library system’s functions are related to age, frequency of visits to local library in the last 12-months, level of use of the previous library system and the Evergreen system. Participants; use of the Evergreen system has potential to change the way they use library services and collections.

1. Cloud Computing, Open Source Library Systems, Public Libraries and Users Barbara Albee Hsin-liang (Oliver) Chen SLIS, Indiana University

3. Open source library systems

4. Public libraries

6. Three cloud computing delivery models Cloud Infrastructure as a Service (IaaS) Cloud Platform as a Service (PaaS) Cloud Software as a Service (SaaS)

7. Community clouds, the delivery models, and Indiana Evergreen project Cloud Infrastructure  Library consortium Cloud Platform  Shared Web-based library catalogs and ILL Cloud Software  Evergreen open source library system

8. Studying Indiana Evergreen library users Purpose: To examine the implementation of an open source library automation system, Evergreen, in Indiana public libraries and its impact on library users. Background of Evergreen: Evergreen Indiana was implemented in 2008. The purpose of the Evergreen Indiana project is to provide public library users with effective and equitable library collections via a multi-library shared integrated library system (ILS).

9. Literature Review 1. Open source library automation systems “it is flexible and has the ability to build a complex system at less cost,” Tennant (2007) “the open source trend is strong and in order to survive it must compete with proprietary library systems,” Breeding (2008) 2. Collaboration and library consortia “one of the main benefits of open source software is the commitment of the community to develop something that is interoperable and respects open standards,” Moffatto (2006)

11. Ability to see what is immediately available,

12. More item details,

13. Links to online content/full text http://www.oclc.org/reports/onlinecatalogs/default.htm

15. http://evergreen.lib.in.us/opac/en-US/skin/craftsman/xml/index.xml

16. Evergreen Project research questions Are users at 9 Indiana public libraries using the open source library automation system since its implementation? How do they use the system? Do they change the way they utilize library services and resources after the implementation of an open source library automation system? If so, what are their changes? What are their expectations about the system since its implementation?

17. Methodology Nine public libraries in Indiana Quarterly meetings with librarians and library users Questionnaires and focus group meetings System data collection

18. PRELIMINARY RESULTS Participants

19. RQ #1: Are users at the nine Indiana public libraries using the open source library automation system since its implementation?

20. RQ#2: How do they use the system?The research team uses the usage of inter library loan as an indicator which is a favored feature by most surveyed library users.

21. RQ #3:Do they change the way they utilize libraryservices and resources after the implementation of an open source library automation system?

22. RQ #4: Will they increase the use of the system?

24. Frequency of visits to local library in last 12-months

25. Level of use of the previous library system and the Evergreen system. Participants’ experience with previous library systems affects their usage of Evergreen system and related services. Participants’ use of the Evergreen system has potential to change the way they use library services and collections.

26. Before After Less sharing Less standardization Some libraries not automated No web presence Sharing collections - intra-library loan Union Catalog Adherence to standards Libraries before and after Evergreen

27. Advantages Disadvantages Sharing More collections to select Automation Check resources from home Libraries have to agree on policies and procedures Sharing, libraries that own the item takes precedence for borrowing privileges Migrations from fuller developed systems Advantages and disadvantages of Evergreen

29. User studies as a research area at SLIS-Indy

31. Discussion Barbara Albee Balbee@iupui.edu Hsin-liang (Oliver) Chen chenhsin@iupui.edu