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N EW M A N A GE M E N T SYS T E M FO R TH E                    H OW M U CH I N FO R M AT I O N D O E S YO U R CO M P A NY M A N A GE,

   CO N S E R VATI O N O F E S S E N TI A L A N D                 O N P A P E R O R E L E C T RO N I C FO R M AT, TH RO U GH O U T TH E

   NECESSARY INFORMATION WHICH ALLOWS FOR                         YE A R?

   O P TI M I S ATI O N O F RE S O U RCE S A N D I N C RE A S E
                                                                  H OW M U CH T I M E A N D RE S O U RCE S A RE S P E N T S E A RCH I N G
   I N E FF I C I E N CY BY A P P LY I N G L E GA L
                                                                  FO R D O C U M E N T S TH AT YO U S T O RE?
   RE GU L ATI O N S A N D GO O D P RAC TI CE S .

                                                                  D O YO U K N OW TH E R E CO R DS R ET E N T I O N P E R I O D S O F TH E
                                                                  D O C U M E N T S?
   IMADVISORY IS MEMBER OF ARMA “ASSOCIATION OF
   RECORDS MANAGERS AND ADMINISTRATORS” WHICH
                                                                  WHAT COSTS ARE INVOLVED IN KEEPING DOCUMENTS THAT
   HAS CONTRIBUTED, AMONGST OTHER THINGS, TO
                                                                  YO U CO U L D H AVE A L RE AD Y D E S T ROYE D?
   THE DEVELOPMENT OF THE UNE-ISO STANDARDS ON
   ANALOGUE PAPER AND ELECTRONIC DOCUMENT
                                                                  D O YO U CO M P L Y W I TH TH E A P P L I CA B L E RE G U L AT I O N S
   MANAGEMENT AT INTERNATIONAL LEVEL.
                                                                  RE GA RD I N G TH E CO N S E R VAT I O N O F I N FO R M AT I O N A N D
                                                                  PE RS O N A L DAT A P RO T E C T I O N?


    IMADVISORY’S EXPERTS ARE MEMBERS OF THE MAIN                  A RE YO U AWA RE O F TH E S A N C T I O N S RE GA RD I N G DAT A
    INTERNATIONAL PRIVACY AND DATA PROTECTION                     P RO T E C T I O N TH AT TH E CO M P E T E N T A U TH O R I T I E S CA N
    ASSOCIATION: IAPP " THE INTERNATIONAL                         A P P L Y FO R TH E I N AD E Q U AT E H A N D L I N G O F P E RS O N A L
    ASSOCIATION OF PRIVACY PROFESSIONALS”.                        D AT A S T O RE D BY YO U R CO M P A NY?




B AC KG R O U N D / 0 2
SITUATION
T he questions raised are not always easy to answer. IMAdvisory’s experience in the market enables it to know
the situation that companies f ind themselves in regarding the management of their information.

Organisations with over 500 employees manage on average 40 million documents per year, on both physical and
digital medium, originals or copies, which arrive through different channels: e -mail, conventional mail, fax, etc.

Most of the information that a company generates is in paper format. According to the traditional custody system,
the cost of f inding a f iled document is very high and the probabilities of not f inding it can reach up to 60%.

A study carried out for IMAdvisory reveals that 87% of companies surveyed are not aware of records retention
periods of most of the documents that they handle. Between 65% and 80% of the information stored by companies
has now exceeded its obligatory conservation period and therefore could have been destroyed, or scanned maintaining
its legal value.


Almost three quarters of these companies       CURRENT SITUATION OF INFORMATION MANAGING IN COMPANIES
do not have an information management
program which contemplates the records
retention periods and the processes in         Unmanaged information                               28%
which they take part.
                                               Managed in-house manually                           57%
The growing concern for preserving
people’s privacy has led to a toughening       Managed in-house electronically                     27%
of laws which regulate the processing of
personal data. The sanctions by the            Off-site warehoused                                 33%
competent authorities regarding Personal
Data Protection can reach seven-f igure        Outsource managed                                   4%
sums, as well as the imposition of
supplementary measures.


                                               PRINCIPAL COMPANIES CONCERNS REGARDING INFORMATION
The adequate conservation of information
                                               MANAGEMENT
and compliance with Personal Data
Protection laws has still not occurred in
                                               Sanctions imposed by the competent authority
Spain and Latin America. In the                                                                    90%
international f ield, and as a result of the
different events that have occurred in the     Definitive loss of relevant records                 73%
United States, the importance of adequate
information management has become the          Cost and time of finding records
                                                                                                   70%
basis to enable many companies to give
continuity to their businesses, optimise       Discredit in the market
                                                                                                   68%
their resources and become more efficient.
                                               Non-compliance with the applicable legislation
                                                                                                   54%

                                               Source: Survey carried out for IMAdvisory in 2010              S I T UAT I O N / 0 3
IMADVISORY
    IS SUPPOR TED ON FOUR FUNDAMENTAL MAINSTAYS FOR
    THE PROVISION OF ITS SERVICES:
                          S ECURIT Y
                          The company ’s information is controlled at all times, in the required format,
                          without incurring in unnecessar y costs for storage, endless searches or the loss
                          of necessar y information.


                          PERSONALISED SOLUTIONS
                          Each company needs a records retention plan for their information which is
                          adapted to the processes in which it plays par t. It must be suff iciently f lexible
                          to adapt to the constant changes in legislation.


                          COMPLIANCE GUARANTEE
                          Personal data protection and records retention laws change every year. IMAdvisory
                          updates their services to make sure that their clients always comply with
                          regulations.


                          CONF IDENTIALITY IN THE PROCESSING OF INFORMATION
                          The same method and control of the information that IMAdvisor y implants in its
                          clients is applied internally to guarantee conf identiality.




I M A DV I S O RY / 0 4
IMADVISOR Y   is present in Europe, Central America and S outh America.




                                                                          I N T E R N AT I O N A L / 0 5
RECORDS RETENTION
                                                            IMAdvisor y offers its clients a “Records Retention”
                                                            service, for study and legal advisor y, as a means for
                                                            the appropriate conservation of the information
                                                            generated in companies.
                                                            The predominant tendency among companies is to
                                                            store most of the information they manage, however
                                                            that is not the solution. The costs of storage and staff
                                                            hours spent on searching for documents, as well as
                                                            the risks of being exposed to a lawsuit for storing
                                                            sensitive information for longer than legally
                                                            permitted, leads to important problems for companies.
                                                            Fur thermore, organisations face the challenge of
                                                            guaranteeing long-term accessibility to the
                                                            information, as the information stored on electronic
                                                            format is at risk on technological obsolescence, which,
                                                            if not corrected would make it unrecoverable.

                                                            IMAdvisor y ’s team carries out the analysis, study
                                                            and classif ication of the client’s processes and
                                                            information. Each records series is assigned its
                                                            corresponding records retention period depending on
                                                            the following: The process in which it plays a par t,
  An increasingly dense and diff icult to manage            the company’s operative needs, the legal requirements
  regulator y framework is inf luencing companies’          and regulations of the sector as well as the codes and
  actions in the market. This means that, in most           voluntar y practices of good conduct which affect the
  cases, organisations are forced to redef ine “good        organisation. As a result the “Records Retention”
  practices” in business management.                        Repor t is generated.
  The existence, in the national and international          One of the conclusions drawn from the Repor t is the
  scope, of over 230 legal, general and sectoral            records retention schedule, which indicates the time
  standards affects transparency in business                the information should be stored for and in which
  management, as well as the conditions and limitation      format, taking into account the process in which it
  of their legal responsibility. The sanctions and the      plays a par t. In addition, clients are provided with
  discredit that may affect companies that do not           an economic study of the savings involved in following
  comply with these laws are multiplied, par ticularly      this schedule in the shor t and medium term and its
  in industrial sectors (pharmacy, food, chemicals,         positive impact in the following years.
  construction, etc.) and it is becoming increasingly
  common in the f inancial and services sectors.
  IMAdvisory offers highly- qualif ied, specialised legal
  advice for each organisation with its “Records
  Retention” and “Personal Data Protection” services,
  based on each company ’s processes.




RECORD RETENTION /06
IMADVISOR Y draws up the records retention schedule in order to:


M eet the current and future management
needs of the different interested parties
(partners, clients, auditing ser vices,
administrative and judicial authorities,
archive or research authorities) through:
·The conservation of necessar y information to           Cost
back the company ’s decisions and actions.
· Comply with the obligation of providing a
statement of accounts.                                                                                                                                   Saving
                                                                                                                                Saving
·The systematic and authorised elimination of                                                        Saving
the records that are no longer required.


T o comply with the legal requirements and                      Year 0             Year 1            Year 2            Year 3   Year 4       Year 5        Year 6


good practices.                                                          Cost with IMA
                                                                         Cost without IMA (Storages, materials, localisation)




O nce the report and the destruction plan have been drawn up, a total or
partial tailor-made project is developed, according to each client’s needs and                             REGULATORY FRAMEWORK
their processes. These projects consider each company’s specific problems,                                ·L aws and standards related to information
in line with the applicable international, national and sectoral standards,                               management and records retention.
paying particular attention to personal data protection laws. Taking into                                 · S ectorial regulations.
account this regulation, IMAdvisory proposes the introduction of a new                                    ·Jurisprudence.
information management system, based on the scanning of all the documents,                                · Codes of good practices of voluntar y
which enables its control, speeds up its localization and saves costs.                                    application.
                                                                                                          · Codes of ethics and conduct of voluntar y
After designing the optimum solution for the client, the advisors at IMAdvisory                           application.
supervise the adequate implementation and maintenance of the information
management system via periodical controls, process updates, annual reviews,
etc.                                                                                                      IMAdvisor y has a “Records Recover y Plan”.
                                                                                                          It has the capacity to respond to any incident
The continuity of the Records Retention Project is achieved through permanent                             or interr uption in the information management
audits. IMAdvisory guarantees the update of the corresponding records                                     which could incapacitate the organisation’s
                                                                                                          critical functions.
retention periods, incorporating the variations in the legal and corporate
                                                                                                          The ser vice guarantees the access to this
regulations as well as the applicable jurisprudence. Furthermore, it guarantees
                                                                                                          information as it has a mirror image of it and
each client the minimization of risk due to legal responsibility in the event
                                                                                                          remote ser vers to enable the company to
of loss or destruction of a necessary document.
                                                                                                          continue with its activity.

The auditing of the Records Retention project enables the modification of
procedures in the event that they are considered inappropriate or ineffective.
Gathering information on the performance of the Records Retention service
is carried out by interviewing the key management staff and employees,
                                                                                                          In order to guarantee the continuity of the
observing the system in operation, examining the procedure manuals, the
                                                                                                          business, it is recommendable " To always
training material and the rest of the documentation, and carrying out random                              want the best and prepare yourself for the
checks on the quality of service and the control measures.                                                worst".


                                                                                                                                     R E CO R D R ET E N T I O N / 0 7
PERSONAL DATA
  PROTECTION
  T he IMAdvisor y Personal Data Protection service was
  created with the objective of providing clients with total
  protection in the management of personal information with
  the aim of complying with strict regulations on this matter
  in different countries.

  The seven-f igure sanctions imposed by the administrative
  bodies have raised awareness among companies about the
  impor tance of adequately inplementating of the security
  measures required.
  IMAdvisor y offers the Personal Data Protection service as
  a necessar y complement to guarantee the security of
  personal data and the prevention against possible economic
  damages for the company.

  The initial phase of this solution consists in the analysis of
  the level of comply with the regulations on Personal Data
  Protección. A prior audit is performed and is complemented
  with an analysis of the records managed by the company,
  drawing up a repor t on the levels of security and the           IMAdvisory carries out regular audits, drawing
  measures to apply for the different records types containing.    up reports to ensure the client can be informed
  IMAdvisor y assures that the security measures introduced        of the lack of adaptation to regulations and
  by the company are upheld via their permanent control. The       to establish the necessary corrective measures,
  regulatory changes or the company’s operative modif ications,    as well as to be prepared in the light of possible
  as well as the entry or creation of new records types, which     inspections.
  contain personal data, are controlled in order to keep them
  constantly up to date.                                           All companies which store or manage f iles
                                                                   (whether electronically or on paper) containing
                                                                   personal data must have a Security Document.
                                                                   This document must contain all the technical
                                                                   and organisational measures demanded by the
                                                                   regulations on Personal Data Protection.

                                                                   IMAdvisor y draws up the S ecurity Document
                                                                   for clients who request it, guaranteeing its
                                                                   update and periodic review to adapt it to the
                                                                   regulator y changes and variations in the
                                                                   security measures suffered by the company.




PROTECTION /08
SUMMARY OF   RECORDS RETENTION SERVICE:
             ·RECORDS RETENTION REPORTS
SERVICES     ·RECORDS RETENTION S CHEDULE
             ·TAILOR-MADE PROJECTS (IMPLEMENTATION AND MAINTENANCE)
             ·PERMANENT AUDITS
             ·RECORDS RECOVERY PLAN


             PERS ONAL DATA PRO TEC TION SERVICE:
             ·INFORMATION SECURIT Y LEVEL REPORT
             ·PERMANENT CONTROL REGARDING DATA PROTECTION
             ·MANDAT ORY AUDITS
             · SECURITY DOCUMENT




                                                            PORTFOLIO /09
TRAINING
  T here is no point investing time and resources in controlling information and monitoring the applicable
  laws if, when it comes down to it, the people who process it do not have the necessar y knowledge to
  adequately comply with the regulations.
  An organisation that aims to comply with the legislative demands must establish a continued training plan.
  IMAdvisor y provides training aimed at all employees who deal with sensitive records or for those people
  responsible for managing the company ’s information. All employees, at one time or another, process, send,
  store or destroy information. For this reason, each member of the company, as the person responsible for
  the records they manage, must receive the necessar y training for the suitable handling of the information.

  The training plans are designed for each company and for the different depar tments. Fur thermore, specif ic
  modules exist for compliance with the regulations regarding data protection for the Human Resources or
  Commercial depar tments, as they regularly manage a greater amount of personal data. S ome of these
  seminars are specially aimed at depar tamental directors, to ensure they are capable of controlling the
  security measures in their area of responsibility, and therefore fully complying with data protection.

  IMAdvisor y offers both inside company training and web seminars. For all modalities there is a f inal test
  carried out on-line, the results of which are given to the head of each depar tment.
  The exper ts’ recommendation is to repeat this questionnaire twice a year in order to ensure the correct
  application of the regulations, cer tifying those who have attended the course.




  WEB PLATFORM
   T o complement the services offered by IMAdvisor y, its clients  have access to a web platform available
   365 days a year 24 hours a day.
   On IMAdvisor y ’s platform clients can carr y out the following:
   · Access their company’s electronic information rapidly and easily.
   · Consult in real-time the variations and updates of their Records Retention and Personal Data Protection
   reports.
   · Be aware of the records retention schedule that affects their records.
   · Carry out different actions such as: Requesting information, using the images of the records, consulting
   the inventor y, records retention period, destruction periods, etc.




TRAINING / WEB /10
PYRAMID OF
BENEFITS                                                                    PRESERVATION OF THE COMPANY’S IMAGE




                                                                            PREVENTION AGAINST POSSIBLE SANCTIONS




                                                                            GUARANTEE OF COMPLIANCE WITH REGULATIONS




                                                                            INFORMATION STORAGE COST’S SAVINGS




                                                                            EASY ACCESS TO INFORMATION




                                                                            RECORD DESTRUCTION WITH TOTAL SECURITY




                                                                            EFFICIENCY, PROCESSES AND SECURITY OPTIMIZATION




  01 - Preservation of the company’s image by guaranteeing compliance with the whole regulatory framework
  which affects the conservation periods and Personal Data Protection.

  02 - Prevention against possible sanctions imposed by the different competent administrative authorities.

  03 - Guarantee of up -to - date regulatory compliance, regarding both personal data and records retention periods.

  04 - Savings in storage and freeing up of human resources

  05 - Possibility of immediate access to their information, as well as guaranteeing its long-term persistence,
  regardless of the digital format in which it is stored.

  06 - Exact knowledge of the moment when a record can be destroyed with total assurance, in accordance with
  the legal requirements. The information is only conserved during the necessary period.

   07 - Optimisation of the eff iciency, processes and security of the company through the analysis of the record
  types that play a part in each business process.




                                                                                                                    BENEFITS /11
A L M A G R O , 1 5 · 2 8 0 1 0 M A D R I D · C A L L U S : + 3 4 9 1 2 8 4 1 2 9 1 · I N F O @ I M A D V I S O R Y. E S

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IMAdvisory Catalogue

  • 1.
  • 2. N EW M A N A GE M E N T SYS T E M FO R TH E H OW M U CH I N FO R M AT I O N D O E S YO U R CO M P A NY M A N A GE, CO N S E R VATI O N O F E S S E N TI A L A N D O N P A P E R O R E L E C T RO N I C FO R M AT, TH RO U GH O U T TH E NECESSARY INFORMATION WHICH ALLOWS FOR YE A R? O P TI M I S ATI O N O F RE S O U RCE S A N D I N C RE A S E H OW M U CH T I M E A N D RE S O U RCE S A RE S P E N T S E A RCH I N G I N E FF I C I E N CY BY A P P LY I N G L E GA L FO R D O C U M E N T S TH AT YO U S T O RE? RE GU L ATI O N S A N D GO O D P RAC TI CE S . D O YO U K N OW TH E R E CO R DS R ET E N T I O N P E R I O D S O F TH E D O C U M E N T S? IMADVISORY IS MEMBER OF ARMA “ASSOCIATION OF RECORDS MANAGERS AND ADMINISTRATORS” WHICH WHAT COSTS ARE INVOLVED IN KEEPING DOCUMENTS THAT HAS CONTRIBUTED, AMONGST OTHER THINGS, TO YO U CO U L D H AVE A L RE AD Y D E S T ROYE D? THE DEVELOPMENT OF THE UNE-ISO STANDARDS ON ANALOGUE PAPER AND ELECTRONIC DOCUMENT D O YO U CO M P L Y W I TH TH E A P P L I CA B L E RE G U L AT I O N S MANAGEMENT AT INTERNATIONAL LEVEL. RE GA RD I N G TH E CO N S E R VAT I O N O F I N FO R M AT I O N A N D PE RS O N A L DAT A P RO T E C T I O N? IMADVISORY’S EXPERTS ARE MEMBERS OF THE MAIN A RE YO U AWA RE O F TH E S A N C T I O N S RE GA RD I N G DAT A INTERNATIONAL PRIVACY AND DATA PROTECTION P RO T E C T I O N TH AT TH E CO M P E T E N T A U TH O R I T I E S CA N ASSOCIATION: IAPP " THE INTERNATIONAL A P P L Y FO R TH E I N AD E Q U AT E H A N D L I N G O F P E RS O N A L ASSOCIATION OF PRIVACY PROFESSIONALS”. D AT A S T O RE D BY YO U R CO M P A NY? B AC KG R O U N D / 0 2
  • 3. SITUATION T he questions raised are not always easy to answer. IMAdvisory’s experience in the market enables it to know the situation that companies f ind themselves in regarding the management of their information. Organisations with over 500 employees manage on average 40 million documents per year, on both physical and digital medium, originals or copies, which arrive through different channels: e -mail, conventional mail, fax, etc. Most of the information that a company generates is in paper format. According to the traditional custody system, the cost of f inding a f iled document is very high and the probabilities of not f inding it can reach up to 60%. A study carried out for IMAdvisory reveals that 87% of companies surveyed are not aware of records retention periods of most of the documents that they handle. Between 65% and 80% of the information stored by companies has now exceeded its obligatory conservation period and therefore could have been destroyed, or scanned maintaining its legal value. Almost three quarters of these companies CURRENT SITUATION OF INFORMATION MANAGING IN COMPANIES do not have an information management program which contemplates the records retention periods and the processes in Unmanaged information 28% which they take part. Managed in-house manually 57% The growing concern for preserving people’s privacy has led to a toughening Managed in-house electronically 27% of laws which regulate the processing of personal data. The sanctions by the Off-site warehoused 33% competent authorities regarding Personal Data Protection can reach seven-f igure Outsource managed 4% sums, as well as the imposition of supplementary measures. PRINCIPAL COMPANIES CONCERNS REGARDING INFORMATION The adequate conservation of information MANAGEMENT and compliance with Personal Data Protection laws has still not occurred in Sanctions imposed by the competent authority Spain and Latin America. In the 90% international f ield, and as a result of the different events that have occurred in the Definitive loss of relevant records 73% United States, the importance of adequate information management has become the Cost and time of finding records 70% basis to enable many companies to give continuity to their businesses, optimise Discredit in the market 68% their resources and become more efficient. Non-compliance with the applicable legislation 54% Source: Survey carried out for IMAdvisory in 2010 S I T UAT I O N / 0 3
  • 4. IMADVISORY IS SUPPOR TED ON FOUR FUNDAMENTAL MAINSTAYS FOR THE PROVISION OF ITS SERVICES: S ECURIT Y The company ’s information is controlled at all times, in the required format, without incurring in unnecessar y costs for storage, endless searches or the loss of necessar y information. PERSONALISED SOLUTIONS Each company needs a records retention plan for their information which is adapted to the processes in which it plays par t. It must be suff iciently f lexible to adapt to the constant changes in legislation. COMPLIANCE GUARANTEE Personal data protection and records retention laws change every year. IMAdvisory updates their services to make sure that their clients always comply with regulations. CONF IDENTIALITY IN THE PROCESSING OF INFORMATION The same method and control of the information that IMAdvisor y implants in its clients is applied internally to guarantee conf identiality. I M A DV I S O RY / 0 4
  • 5. IMADVISOR Y is present in Europe, Central America and S outh America. I N T E R N AT I O N A L / 0 5
  • 6. RECORDS RETENTION IMAdvisor y offers its clients a “Records Retention” service, for study and legal advisor y, as a means for the appropriate conservation of the information generated in companies. The predominant tendency among companies is to store most of the information they manage, however that is not the solution. The costs of storage and staff hours spent on searching for documents, as well as the risks of being exposed to a lawsuit for storing sensitive information for longer than legally permitted, leads to important problems for companies. Fur thermore, organisations face the challenge of guaranteeing long-term accessibility to the information, as the information stored on electronic format is at risk on technological obsolescence, which, if not corrected would make it unrecoverable. IMAdvisor y ’s team carries out the analysis, study and classif ication of the client’s processes and information. Each records series is assigned its corresponding records retention period depending on the following: The process in which it plays a par t, An increasingly dense and diff icult to manage the company’s operative needs, the legal requirements regulator y framework is inf luencing companies’ and regulations of the sector as well as the codes and actions in the market. This means that, in most voluntar y practices of good conduct which affect the cases, organisations are forced to redef ine “good organisation. As a result the “Records Retention” practices” in business management. Repor t is generated. The existence, in the national and international One of the conclusions drawn from the Repor t is the scope, of over 230 legal, general and sectoral records retention schedule, which indicates the time standards affects transparency in business the information should be stored for and in which management, as well as the conditions and limitation format, taking into account the process in which it of their legal responsibility. The sanctions and the plays a par t. In addition, clients are provided with discredit that may affect companies that do not an economic study of the savings involved in following comply with these laws are multiplied, par ticularly this schedule in the shor t and medium term and its in industrial sectors (pharmacy, food, chemicals, positive impact in the following years. construction, etc.) and it is becoming increasingly common in the f inancial and services sectors. IMAdvisory offers highly- qualif ied, specialised legal advice for each organisation with its “Records Retention” and “Personal Data Protection” services, based on each company ’s processes. RECORD RETENTION /06
  • 7. IMADVISOR Y draws up the records retention schedule in order to: M eet the current and future management needs of the different interested parties (partners, clients, auditing ser vices, administrative and judicial authorities, archive or research authorities) through: ·The conservation of necessar y information to Cost back the company ’s decisions and actions. · Comply with the obligation of providing a statement of accounts. Saving Saving ·The systematic and authorised elimination of Saving the records that are no longer required. T o comply with the legal requirements and Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 good practices. Cost with IMA Cost without IMA (Storages, materials, localisation) O nce the report and the destruction plan have been drawn up, a total or partial tailor-made project is developed, according to each client’s needs and REGULATORY FRAMEWORK their processes. These projects consider each company’s specific problems, ·L aws and standards related to information in line with the applicable international, national and sectoral standards, management and records retention. paying particular attention to personal data protection laws. Taking into · S ectorial regulations. account this regulation, IMAdvisory proposes the introduction of a new ·Jurisprudence. information management system, based on the scanning of all the documents, · Codes of good practices of voluntar y which enables its control, speeds up its localization and saves costs. application. · Codes of ethics and conduct of voluntar y After designing the optimum solution for the client, the advisors at IMAdvisory application. supervise the adequate implementation and maintenance of the information management system via periodical controls, process updates, annual reviews, etc. IMAdvisor y has a “Records Recover y Plan”. It has the capacity to respond to any incident The continuity of the Records Retention Project is achieved through permanent or interr uption in the information management audits. IMAdvisory guarantees the update of the corresponding records which could incapacitate the organisation’s critical functions. retention periods, incorporating the variations in the legal and corporate The ser vice guarantees the access to this regulations as well as the applicable jurisprudence. Furthermore, it guarantees information as it has a mirror image of it and each client the minimization of risk due to legal responsibility in the event remote ser vers to enable the company to of loss or destruction of a necessary document. continue with its activity. The auditing of the Records Retention project enables the modification of procedures in the event that they are considered inappropriate or ineffective. Gathering information on the performance of the Records Retention service is carried out by interviewing the key management staff and employees, In order to guarantee the continuity of the observing the system in operation, examining the procedure manuals, the business, it is recommendable " To always training material and the rest of the documentation, and carrying out random want the best and prepare yourself for the checks on the quality of service and the control measures. worst". R E CO R D R ET E N T I O N / 0 7
  • 8. PERSONAL DATA PROTECTION T he IMAdvisor y Personal Data Protection service was created with the objective of providing clients with total protection in the management of personal information with the aim of complying with strict regulations on this matter in different countries. The seven-f igure sanctions imposed by the administrative bodies have raised awareness among companies about the impor tance of adequately inplementating of the security measures required. IMAdvisor y offers the Personal Data Protection service as a necessar y complement to guarantee the security of personal data and the prevention against possible economic damages for the company. The initial phase of this solution consists in the analysis of the level of comply with the regulations on Personal Data Protección. A prior audit is performed and is complemented with an analysis of the records managed by the company, drawing up a repor t on the levels of security and the IMAdvisory carries out regular audits, drawing measures to apply for the different records types containing. up reports to ensure the client can be informed IMAdvisor y assures that the security measures introduced of the lack of adaptation to regulations and by the company are upheld via their permanent control. The to establish the necessary corrective measures, regulatory changes or the company’s operative modif ications, as well as to be prepared in the light of possible as well as the entry or creation of new records types, which inspections. contain personal data, are controlled in order to keep them constantly up to date. All companies which store or manage f iles (whether electronically or on paper) containing personal data must have a Security Document. This document must contain all the technical and organisational measures demanded by the regulations on Personal Data Protection. IMAdvisor y draws up the S ecurity Document for clients who request it, guaranteeing its update and periodic review to adapt it to the regulator y changes and variations in the security measures suffered by the company. PROTECTION /08
  • 9. SUMMARY OF RECORDS RETENTION SERVICE: ·RECORDS RETENTION REPORTS SERVICES ·RECORDS RETENTION S CHEDULE ·TAILOR-MADE PROJECTS (IMPLEMENTATION AND MAINTENANCE) ·PERMANENT AUDITS ·RECORDS RECOVERY PLAN PERS ONAL DATA PRO TEC TION SERVICE: ·INFORMATION SECURIT Y LEVEL REPORT ·PERMANENT CONTROL REGARDING DATA PROTECTION ·MANDAT ORY AUDITS · SECURITY DOCUMENT PORTFOLIO /09
  • 10. TRAINING T here is no point investing time and resources in controlling information and monitoring the applicable laws if, when it comes down to it, the people who process it do not have the necessar y knowledge to adequately comply with the regulations. An organisation that aims to comply with the legislative demands must establish a continued training plan. IMAdvisor y provides training aimed at all employees who deal with sensitive records or for those people responsible for managing the company ’s information. All employees, at one time or another, process, send, store or destroy information. For this reason, each member of the company, as the person responsible for the records they manage, must receive the necessar y training for the suitable handling of the information. The training plans are designed for each company and for the different depar tments. Fur thermore, specif ic modules exist for compliance with the regulations regarding data protection for the Human Resources or Commercial depar tments, as they regularly manage a greater amount of personal data. S ome of these seminars are specially aimed at depar tamental directors, to ensure they are capable of controlling the security measures in their area of responsibility, and therefore fully complying with data protection. IMAdvisor y offers both inside company training and web seminars. For all modalities there is a f inal test carried out on-line, the results of which are given to the head of each depar tment. The exper ts’ recommendation is to repeat this questionnaire twice a year in order to ensure the correct application of the regulations, cer tifying those who have attended the course. WEB PLATFORM T o complement the services offered by IMAdvisor y, its clients have access to a web platform available 365 days a year 24 hours a day. On IMAdvisor y ’s platform clients can carr y out the following: · Access their company’s electronic information rapidly and easily. · Consult in real-time the variations and updates of their Records Retention and Personal Data Protection reports. · Be aware of the records retention schedule that affects their records. · Carry out different actions such as: Requesting information, using the images of the records, consulting the inventor y, records retention period, destruction periods, etc. TRAINING / WEB /10
  • 11. PYRAMID OF BENEFITS PRESERVATION OF THE COMPANY’S IMAGE PREVENTION AGAINST POSSIBLE SANCTIONS GUARANTEE OF COMPLIANCE WITH REGULATIONS INFORMATION STORAGE COST’S SAVINGS EASY ACCESS TO INFORMATION RECORD DESTRUCTION WITH TOTAL SECURITY EFFICIENCY, PROCESSES AND SECURITY OPTIMIZATION 01 - Preservation of the company’s image by guaranteeing compliance with the whole regulatory framework which affects the conservation periods and Personal Data Protection. 02 - Prevention against possible sanctions imposed by the different competent administrative authorities. 03 - Guarantee of up -to - date regulatory compliance, regarding both personal data and records retention periods. 04 - Savings in storage and freeing up of human resources 05 - Possibility of immediate access to their information, as well as guaranteeing its long-term persistence, regardless of the digital format in which it is stored. 06 - Exact knowledge of the moment when a record can be destroyed with total assurance, in accordance with the legal requirements. The information is only conserved during the necessary period. 07 - Optimisation of the eff iciency, processes and security of the company through the analysis of the record types that play a part in each business process. BENEFITS /11
  • 12. A L M A G R O , 1 5 · 2 8 0 1 0 M A D R I D · C A L L U S : + 3 4 9 1 2 8 4 1 2 9 1 · I N F O @ I M A D V I S O R Y. E S