Les week 7 BPM

Business Process Modeling e- Framework Workshop Balbir Barn 12 th February 2007

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is a Business Process? input output

Purposes of Business Process Modeling : Organization Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Purposes of Business Process Modeling : Information Systems Design ,[object Object],[object Object],[object Object],[object Object],[object Object]

What to model of a business process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Historical Contexts ,[object Object],[object Object],[object Object],[object Object]

Business Process Re-Engineering – the first wave ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Process Change – the 2 nd wave ,[object Object],[object Object],[object Object]

Business Process Management – the 3 rd wave ,[object Object],[object Object],[object Object]

Business Process Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The BPM Life cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],Ideally performed in a single tool or a set of integrated toolsets ,[object Object],[object Object],[object Object],[object Object]

Business Process Management scope

Process Modelling Concepts (Basic) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Approaches to Process Modelling – Notational Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],input output

RUP/Activity Modelling ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],Concepts

Using Swim lanes ,[object Object],[object Object],[object Object]

Process modelling – how? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“ To Be” Process Modelling Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Some common issues with business process modelling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Canonical business process models ,[object Object],[object Object],[object Object],[object Object]

Tools, Technologies and Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],BPM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process vs Use Case ,[object Object],[object Object],From: Dobing and Parsons (2006)

Process Modelling and e-Framework Business Process Management Tools Course Validation Main focus of e-Framework

Domain Maps – Functions and Processes Student Administration Student Enrolment Student Complaints Student Course Deferral Student Results Domain Map High Level Functions Processes

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Useful References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why We Model Business Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Exercise 1 – Business Process Re-engineering

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