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Rear View – Forward View of ATDW
@ Enter 2014 - Dublin
Two key stories to share
 A contemplation on what has worked
and what hasn’t in establishing and
evolving the ATDW

 A future view on what could be
possible to continue its success

2
3
Tourism is a key contributor to the Australian economy
 $98 billion in total visitor expenditure,
 Nearly 5% of the Australian workforce
 6% of Australia’s export value
 Australia ranked #11 out of 140 countries when measuring the nation's overall
competitiveness (travel and tourism) against other countries
 Australia ranked #2 out of 140 countries when measuring the performance of our
natural resources (in terms of competitiveness)
 Australia ranked #137 out of 140 countries when measuring price competitiveness
in the travel and tourism industry
 Despite the continuing high value of the Australian $ and the increased number of
emerging destinations becoming active in tourism, international visitors to
Australia grew at 5% in 2012–13 to reach a new record of 6.3 million visitors

4
5
12 Year Partnership
 Joint initiative of Tourism Australia and all Australian State and
Territory Government Tourism Organisations
 Identified need to establish a national database to market a
comprehensive range of Australian tourism products
 Achieves a high quality national database, data
standards, technology to aid content sharing

6
Picture of our product categories / icons /
numbers

7
As of 30 Jul 2013

8
9
10
13
Value to Industry…Leads

14
Platform Evolution
2002
ATDW

2008
TXA booking
exchange

2004
STOs’
Local ATDWs

2010
New data
standard

2008
Tourism
e-kit

2013
Booking
Widget

2012
Geoweb
Webservice

2011
myATDW data
management
application

2013
Chinese
translation

2014
Content
Widgets

2014
Contribution
API

2015
New ATDW
Platform
 Over 60 tutorials
 Online | Print | Video

 Relevant up-to-date content
 Simple and easy to follow
Over 300,000 downloads
Platform Evolution
2002
ATDW

2008
TXA booking
exchange

2004
STOs’
Local ATDWs

2010
New data
standard

2008
Tourism
e-kit

2013
Booking
Widget

2012
Geoweb
Webservice

2011
myATDW data
management
application

2013
Chinese
translation

2014
Content
Widgets

2014
Contribution
API

2015
New ATDW
Platform
18
Strategic Metrics
 Content quality
 Content growth

 Distribution growth
 Demand from distributors

 Demand from industry

19
Success Factors
 DMO ownership model
 Flexibility in servicing DMOs

 Customer service culture
 Commitment to quality

 Continual evolution

20
Weak Spots
 DMO ownership model
 Making content bookable (sellable) in a DMO centric model

21
Learnings
Effort and
Support of
DMOs

Relationships
vs Technology

Importance of
Measurement

Research and
Adaptation

22
What if?

23
Centralised – Content Stored by ATDW
Operator

Operator

Operator

Operator

ATDW
Database

Distributor

Distributor

Distributor

Distributor

24
Decentralised – Content Stored by Industry
Operator
node

Operator
node

Operator
node

3rd Party
node

Operator
node

3rd Party
node

ATDW Index

Distributor

Distributor

Distributor

Distributor

25
The future?

26
Core proposition = Trusted Content

27
Research
and
Adaptation

Reporting

Evolution
Dynamic

DMO
Roles
Review

Education
28
29
Thank you

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Rear View – Forward View of ATDW @ Enter 2014 - Dublin

  • 1. Rear View – Forward View of ATDW @ Enter 2014 - Dublin
  • 2. Two key stories to share  A contemplation on what has worked and what hasn’t in establishing and evolving the ATDW  A future view on what could be possible to continue its success 2
  • 3. 3
  • 4. Tourism is a key contributor to the Australian economy  $98 billion in total visitor expenditure,  Nearly 5% of the Australian workforce  6% of Australia’s export value  Australia ranked #11 out of 140 countries when measuring the nation's overall competitiveness (travel and tourism) against other countries  Australia ranked #2 out of 140 countries when measuring the performance of our natural resources (in terms of competitiveness)  Australia ranked #137 out of 140 countries when measuring price competitiveness in the travel and tourism industry  Despite the continuing high value of the Australian $ and the increased number of emerging destinations becoming active in tourism, international visitors to Australia grew at 5% in 2012–13 to reach a new record of 6.3 million visitors 4
  • 5. 5
  • 6. 12 Year Partnership  Joint initiative of Tourism Australia and all Australian State and Territory Government Tourism Organisations  Identified need to establish a national database to market a comprehensive range of Australian tourism products  Achieves a high quality national database, data standards, technology to aid content sharing 6
  • 7. Picture of our product categories / icons / numbers 7
  • 8. As of 30 Jul 2013 8
  • 9. 9
  • 10. 10
  • 11.
  • 12.
  • 13. 13
  • 15. Platform Evolution 2002 ATDW 2008 TXA booking exchange 2004 STOs’ Local ATDWs 2010 New data standard 2008 Tourism e-kit 2013 Booking Widget 2012 Geoweb Webservice 2011 myATDW data management application 2013 Chinese translation 2014 Content Widgets 2014 Contribution API 2015 New ATDW Platform
  • 16.  Over 60 tutorials  Online | Print | Video  Relevant up-to-date content  Simple and easy to follow Over 300,000 downloads
  • 17. Platform Evolution 2002 ATDW 2008 TXA booking exchange 2004 STOs’ Local ATDWs 2010 New data standard 2008 Tourism e-kit 2013 Booking Widget 2012 Geoweb Webservice 2011 myATDW data management application 2013 Chinese translation 2014 Content Widgets 2014 Contribution API 2015 New ATDW Platform
  • 18. 18
  • 19. Strategic Metrics  Content quality  Content growth  Distribution growth  Demand from distributors  Demand from industry 19
  • 20. Success Factors  DMO ownership model  Flexibility in servicing DMOs  Customer service culture  Commitment to quality  Continual evolution 20
  • 21. Weak Spots  DMO ownership model  Making content bookable (sellable) in a DMO centric model 21
  • 22. Learnings Effort and Support of DMOs Relationships vs Technology Importance of Measurement Research and Adaptation 22
  • 24. Centralised – Content Stored by ATDW Operator Operator Operator Operator ATDW Database Distributor Distributor Distributor Distributor 24
  • 25. Decentralised – Content Stored by Industry Operator node Operator node Operator node 3rd Party node Operator node 3rd Party node ATDW Index Distributor Distributor Distributor Distributor 25
  • 27. Core proposition = Trusted Content 27
  • 29. 29

Hinweis der Redaktion

  1. This is a Mooloolaba
  2. Mention the various external and internal reviews that have been undertaken over the years
  3. Mention the various external and internal reviews that have been undertaken over the years
  4. Green Arrow: Connection to indexRed Arrow: distribution Purple: Cross-sell/share