Human Elements company overview of offers and capabilities for the Defense and Response Industries 2014.

1. COMPANY OVERVIEW 2014
Transforming
the training
environments
for those in
harms way.
Delivering NEW STANDARDS IN LEARNING,
PERFORMANCE & RESILIENCY.

2. Human Elements, Inc. © 2014. All Rights Reserved.
A behavioral science company designed to account for all factors
impacting operational personnel - and designing new systems to reduce
disruption, increase recognition and improve outcomes.
HUMAN ELEMENTS DELIVERS...
✓ ADVANCED METHODS FOR OPERATIONAL PERSONNEL & INSTRUCTOR DEVELOPMENT
✓ Behavior identification & modifications to create sustainable success.
✓ Human Factors Analysis & Social Behavioral Modeling for strategic assessments.
✓ Elevation of the normal stress response behaviors (common reverting).
✓ Improved resiliency in operational personnel before - during - after operations.
✓ Delivery of Live-Lab technology solutions for real-time data collection.
✓ Coordinating learning programs and data/result driven performance assessments.
High-Velocity Human Factors Engineering

3. THINK
SUCCESS BEGINS WITH MINDSET - HEi offers a series of programs focused to continually improve the
mental & cognitive capabilities of operational personnel. We are able to influence thought and change
behaviors through relevancy and our connective (peer-based) approach.
TRAIN
MEASURABLE, RELEVANT & ENABLING - Fundamental aspects of training have not changed over
many decades. HEi delivers a new approach leveraging advances in the behavioral sciences. We
accomplish this with crafted environments that are relevant, measurable and focus on behavioral change.
EXECUTE
TRANSITIONAL AWARENESS & ADAPTIVE BEHAVIORS - Two key factors that impact successful
operations are RECOGNITION and ADAPTATION. HEi supports the execution of operations through
systems and programs designed to heighten awareness and increase the individual's adaptability.
RECOVER
EFFECTIVE RESILIENCY PROGRAMS - Recovery must be integrated in every stage of operations. HEi
programs are designed to engrain the recovery and resiliency process in personnel, programs and
organizations.
OUR APPROACH TO SOLVING THE PROBLEM
Human Elements, Inc. © 2014. All Rights Reserved.

4. OPERATIONAL METHODOLOGY
Human Elements, Inc. © 2014. All Rights Reserved.
THE OPERATIONAL LIFECYCLE™
The Operational Lifecycle™ is our leading methodology
and approach to how individuals perform in the operational
environment. It provides a teachable and testable
foundation from which to relay critical scientific information
in a format easily understood by all and enables HEi to
measure performance under stress in a variety of situations
when combined with the HPLP™.
Human Performance Learning Protocol™
The Human Performance Learning Protocol (HPLP)™ is our
leading methodology and approach on scenario design and
development. This process enables HEi to create measurable
success criteria while mirroring real-world environments. It
leverages key scientific approaches to improve human
performance in all conditions. The After Action Analysis
overcomes critical fracture points such as pride, ego,
interpretations, variations and versioning.

5. Why does it work?
Normal stress reactions often result in a confused state of cognitive abilities and
uncontrolled physiological response. Human Elements has identified when an individual
is provided a full understanding of the higher stress state, an instantaneous conscious
and subconscious reaction occurs resulting in immediate adjustments to their
behavior patterns (i.e. breathing, focus, awareness, concentration, recognition) causing
a positive shift in their current course of action.
Through our research and development we have taken these high stress-based
mindsets and created a system that teaches the individual to immediately shift
control back to the maximum performance zone ultimately improving recognition,
reactions and results.
PAST PERFORMANCE WHERE and WHO?
• National Nuclear Security Agency - TPI Course with Full Y12 Breach Human Factors Analysis
• Naval Special Warfare - CULEX Human Performance Support, Leadership Programs, TPI Courses
• US Army Office of Special Activities (AOSA) - Human Domain Leaders Course (HDLC)
• US Army Special Operations Command (USASOC) CIG’s INITIATIVE - HDLC
• OGA - Training Program Development (High-Velocity Environments)
• OGA - Operational Mindset Delivery (Multiple Programs)
• UAE - TVRA Programs with Human Factors/Social Behavioral Assessments
Human Elements, Inc. © 2014. All Rights Reserved.

6. THE VALUE OF “RECOVERY”
Figure 1 provides a look at a 35-year-old male with 17 years of service
and SERE qualifications participating in a JPRA designed scenario. Note
the significant increase in Heart Rate (HR) and the decrease in Heart
Rate Variability (HRV). Note the significant variations in the HR during
the period of interrogation. This elevated Bio-Marker identifies
disruption in the individual leading to emotional stress under the
specific circumstances. This response results in diminished abilities in
memory, concentration, judgment, increased negative context
perspective, anxiousness, racing thoughts and constant worry.
!
!
!
Conversely, Figure 2 provides a look at a 24-year-old female with 6.5
years of service having only received the online learning portion of SERE
related training. During her debrief, she recognized her emotional and
physiological reactions at each point. She was able to apply all training
to create a focal point from the Code of Conduct and implement her
relaxation techniques provided by HEi. The debrief with the JPRA
Instructor resulted in a mirror image of the individual’s debrief in relation
to creating a focal point and remaining calm during the interrogation.
This individual gave up less information and remained appropriately
evasive during the session.
!
CURRENT OFFERS
Human Elements, Inc. © 2014. All Rights Reserved.
Figure 1
Figure 2
IMPACT & RESULTS

7. CURRENT OFFERS
A SNAPSHOT OF OUR LIVE TRAINING
HUMAN DOMAIN OPERATORS COURSE (HDOC)
The HDOC course is a five (5) day program designed to bring the full knowledge of human behavior in
high-stress environments to the operators in a way that expands an understanding of human interaction
and human dynamics leveraging growth areas such as Emotional Intelligence, Mindsets, and human
factors analysis. The week entails crucial scenarios that induce physiological responses to stress and
identify the two key stress factors of uncontrollability and social stress.
The Human Domain is a complex environment and the HDOC program is carefully crafted to bring this
knowledge forward in a relevant and applicable manner that enables the operator to be innovative in
every moment.
TACTICAL PERFORMANCE INSTRUCTOR Course (TPI)
This five (5) day program developed by Human Elements is deigned to go beyond the standard
practices of training. In the current training models, the focus is on acquisition of knowledge and skills
while ignoring performance. Trainers emphasize the latest tactic or technique instead of creating the
ability to confidently perform under stress. This leaves a gap in what can be expected from standardized
training programs. Human Elements expands the two traditional aspects of training and creates a third
with our applied behavioral training model.
This program is targeted towards the tactical training environments where Scenario Base Training is
paramount. During this course, students will be placed in scenarios that induce critical stress responses
to capture a full understanding of how to create value-based training environments that maintain the
appropriate trajectory of training. Students will be provided new methods of design and analysis that will
significantly transform how training occurs for all participants.
Human Elements, Inc. © 2014. All Rights Reserved.

8. LEADING OPERATIONAL PERSONNEL
The Human Domain Leaders Program is a deep dive into the multiple aspects of developing the most effective mindset for your operaZonal environment, leading with
intention, applying emotional intelligence and capturing critical knowledge of the human domain. It is designed with a conversional tone that engages participants
with their own experiences, thoughts and personal stories. This program enhances all domains of awareness, ability, leadership, understanding and performance.
participants will be provided a series of Leadership Challenges to be met over the program that will create the opportunity to view specific issues in entirely new ways.
CURRENT OFFERS
A SNAPSHOT OF OUR LIVE TRAINING
Human Elements, Inc. © 2014. All Rights Reserved.
OPERATIONAL MINDSET (IMPACT)
A two to four hour introductory seminar that offers personnel the
ability to capture valuable insight into their own behaviors and
begin to develop the appropriate mindset necessary to meet the
challenging aspects of their work. This program focuses on the
base level of critical information necessary to initiate development
of an operational mindset and personal resiliency program (PRP).
OPERATIONAL MINDSET UNPLUGGED
This three (3) day program is designed to enhance the individuals knowledge of creating and sustaining
an Operational Mindset. A successful mindset is sustainable far beyond the battlefield or operational
environments. It is about transitioning from significant periods of stress and re-acclimating to “normal”
environments. This program explores all the areas necessary to understand the fundamental aspects of
learning, performance and resiliency. It provides tools, resources and techniques for applying the
principles to specific situations.
Over a three day period participants will capture a complete understanding of the process necessary to
mentally prepare for operations in variable environments. The program provides an in-depth look at
fixed vs. growth mindsets, natural physiological responses to stress, techniques for stress management,
and critical aspects of being recoverable and resilient.
OPERATIONAL RESILIENCY
This Half-Day conversation about the process of becoming resilient.
Developing a personal resiliency plan is one of the most important
things you can add to all aspects of your life. Everyday life and the
operational environment brings challenges at many levels. This is the
process of building a frame of reference and a personal plan for how
to meet these challenges head on, minimize their impact to our lives,
recover and move through them.

9. CURRENT OFFERS
A SNAPSHOT OF OUR SERVICES
RESILIENCY PROGRAMS: Human Elements works with customers to develop and deploy
sustainable resiliency programs for personnel operating in high stress-based environments. These
programs support the transitional periods of deployment and re-deployment to improve
operational performance, mental health and resiliency. Each program is developed through
targeted discussions with organizational management and custom designed to meet organizational
goals, restrictions, efforts, costing and abilities. These programs seek to find the easiest solution to
a complex problem and offer unique, immediately deployable solutions.
SELECTION & ASSESSMENTS: Selecting and assessing current and future
personnel is a critical process that can lead to costly mistakes. Human Elements
leverages a specific process in order to assist organizations in developing effective
strategies. The outcome for the organization is a custom interview process with a
scientifically formulated behavioral and personality assessment. The interviewer will
have a set of tools to engage the candidate with specific questions and scenarios
that will significantly increase productivity and retention.
ORGANIZATIONAL ROLE BENCHMARKING: HEi utilizes a specific tool to
determine the behavioral job competencies necessary for a specific role. This
enables HEi to create a model of assessment of current and/or future personnel.
This program enables the organization to understand the necessary personality
traits and behavioral patterns that best meet the exacting requirements of the
mission.
ESTABLISH THE BASE: Using the job assessment test and studying current high
performers, behavioral job models are built for each role and reflect the increasing
responsibilities within an organization, and the ideal behavioral competencies
required for success in meeting these responsibilities. (UTILIZE 5 PERSONNEL
WITH RANGING PERFORMANCE)
!
COMPARISONS: The applicants are compared to the Organization behavioral job
competency model and a sophisticated job fit assessment is conducted, producing
a risk analysis that identifies from most to least ideal fit to the role. HEi helps
identify the gaps are assessed to finalize the risk assessment of the top candidates.
!
SELECTION PROCESSING: Managers then have a job benchmark to make
informed hiring decisions; with scientific, objective information about the
candidate in front of them, managers are accountable to justify why they may be
hiring someone who is not an ideal job fit. This forces them to be more deliberate
in their selection and gives the opportunity to review hiring decisions using
objective data.
PROGRAM DEVELOPMENT: Human Elements has established a specific, scientific process
to the development of training programs that deliver results in order to improve
performance and resiliency. Often customers have current training programs that do not
meet the full expectations or exacting requirements to build sustainable skills and assess
behavioral processes of their personnel.
HEi utilizes the program assessment to develop new training programs, schedules and
persistency models to improve performance and operations. This approach is a long-term,
top level program development strategy designed for long-term sustainability. We examine
all options for low-cost, innovative methods to support the current and future requirements
of the customer.
PROGRAM ASSESSMENT: HEi conducts an assessment of the current training programs,
models and process to establish a value-based assessment. We examine the level, quality,
timing, and effectiveness of the current training programs being conducted and provide
specific feedback through our gap analysis.
PROGRAM DEVELOPMENT: CUSTOM TRAINING DEVELOPMENT (SINGLE FOCUS):
HEi conducts a rapid assessment of the current training programs and develops a new
process for a more focused delivery. We look to improve the value of time, the method of
delivery and the opportunity for retention through the application of scientific factors and
applied stress models. HEi has the ability to leverage a variety of tools and resources to
enhance current/existing programs to improve results.
Human Elements, Inc. © 2014. All Rights Reserved.

10. HIGH VELOCITY PERFORMANCE WEEK
DAY
FOURDAY
THREEDAY
TWODAY
ONE
Event
1
2-­‐3
Stress
Factors
Pre-­‐Incident
Indicators
(PII)
Team
Debrief
&
A?er
Ac@on
Review
Morning
Orienta@on
&
Objec@ves Classroom
Learning:
OM
&
Analysis
Event
2
3-­‐5
Stress
Factors
Influencers
Variables
No
PII
HEi
Debrief
of
Event
1
&
2
DAY
FIVE
EVENTWEEK
Team
Debrief
&
A?er
Ac@on
Review
Event
3
3-­‐5
Stress
Factors
Influencers
Variables
Variable
PII
Individual
Debrief
Event
Analysis
HEi
Event
3
Analysis
Event
4
Priming
3-­‐5
Stress
Factors
Influencers
Variables
Variable
PII
Team
Debrief
&
A?er
Ac@on
Review
with
HEi
Data
Event
5
Significant
Change
3-­‐5
Stress
Factors
Influencers
Variables
Variable
PII
Team
Debrief
&
A?er
Ac@on
Review
Final
Comparison
with
HEi
AAA
IDENTIFIED RESULTS:
• Faster Recognition
• Improved Situational Awareness
• Intuitive Response Improved
• Analytical Processing Improved
• Improved Event Forecasting
• Improved Memory Recall
• Decision Making Skills Improvement
• Team Interaction & Dynamics Improvement
Resulting Data:
Participants recognition rate to actual events day one was 35% but reached over 85% by day five.
Individual performance improvements increased by 45% over the week and overall team performance
increased by 37% over the week. After Action Analysis capabilities for debrief of events rose by 75%
over the week.
Human Elements, Inc. © 2014. All Rights Reserved.

11. CURRENT OFFERS
ONLINE TRAINING
Everything you do is powered by your mind. How you train, how you
learn, how you process and most importantly how quickly you recognize
what is taking place in the environment around you. Operational
Mindset is about achieving a place of balance where you become
capable of leveraging all the aspects of your mind and body to focus,
predict, connect and win.
!
Operational Mindset (OpMindset) is a program designed to develop
the most effective mental attitude and abilities for operating in high-risk
environments. The focus is taking the scientific process of how the mind
works as well as what happens in the body during moments of
significant stress and translating that information in a way that can be
easily applied by anyone.
8 WEEK PROGRAMS - 30 Min a Day Online
!
CREDENTIALS & CERTIFICATION
!
Direct Coaching Available
Human Elements, Inc. © 2014. All Rights Reserved.

12. • ADAPTIVE ENVIRONMENTS
• DISRUPTIVE ENVIRONMENTS
• BEHAVIORAL TRANSFORMATION
• INSTRUCTOR DEVELOPMENT
• EXERCISE DESIGN/SCENARIO DEVELOPMENT
HOW WE FUNCTION IN PARTNERSHIP...
PARTNER: Delivers full-spectrum security solutions and Comprehensive Risk and Threat
Assessments. HEi Enhancement: Human Factors Analysis, Behavioral Trends, Environmental
Change Modeling
!
PARTNER: Personnel Recruitment, Screening and Evaluation in support of our customers’ critical
missions. HEi Enhancement: Behavioral & Personality OPE Assessment Program,
PERFORMANCE EVALUATIONS
!
PARTNER: Utilizes technology and tools needed to make dynamic and strategic
recommendations. HEi Enhancement: Most Advanced Technologies Available for the Industry
for Training, Performance & Resiliency
WHERE DOES HEi FIT IN?
KEY
AREAS
FOR
INTEGRATION:
• SELECTION
&
ASSESSMENT
PROGRAMS
• Personality
&
Behavioral
Assessments
• MENTAL
HEALTH/RECOVERY
PROGRAMS
• RESILIENCY
PROFILES
&
PROCESSES
• PERFORMANCE
VALIDATIONS
• Basic/Advanced
Training
Programs
• In-­‐Service/Pre-­‐Mission
Training
Programs
• Simula@on
Training
Environments
• Live
Ac@on
Training
Environments
• LIVE
OPERATIONS
• Persistent
Monitoring
• Peer-­‐to-­‐Peer
Counseling
• Re-­‐Deployment
Opera@ons
Human Elements, Inc. © 2014. All Rights Reserved.

13. FOR MORE INFORMATION CONTACT:
!
Jeff Banman
Human Elements, Inc.
San Diego, California
619.764.6199 office
jeff@humanelementsinc.com
COMPANY OVERVIEW 2014
Transforming
the training
environments
for those in
harms way.
Delivering NEW
STANDARDS IN LEARNING,
PERFORMANCE &
RESILIENCY.