The management consultancy industry relies on two key things; its people and information. The other given in consultancy is that both of those things will be spread out around the country or the world at any one time. The danger, of course, is that as a business we don’t utilise our combined knowledge and capabilities as best we can. Reworking or losing vital knowledge costs consultancy a significant amount of revenue each year.

1. Letting the customer do the talking
Distinct Business Consulting
Management consultancy: Using tech to bring teams
and information together.
About Kristian
Kristian Hall is a Senior Consultant for the Financial Services practice at
Distinct Business Consulting. He works with major Retail Banking, Wealth
Management and Investment Banking organisations on Business and
Operational Strategy, Operational Excellence and Business and Customer
Intelligence.
The management consultancy industry relies on two key things; its people and information. The other
given in consultancy is that both of those things will be spread out around the country or the world at "By creating a clear folder structure in
any one time. The danger, of course, is that as a business we don’t utilise our combined knowledge combination with the powerful search
and capabilities as best we can. Reworking or losing vital knowledge costs consultancy a significant facility, Huddle quickly made it easy for
amount of revenue each year. users to find the most relevant docu-
ments. The time needed to develop new
As a consultancy which had recently grown substantially due to the merger between WDScott and pitches, find previous projects and
Distinct, the newly formed firm needed a solution to help manage the huge amount of information and relevant industry information was
knowledge that we generate each year. The tool also needed to further improve communication and significantly reduced."
productivity between geographically spread project teams and be easily implemented, with benefits - Kristian Hall, Senior Consultant, Financial Services
being realised in a short period of time. Partnering with many of the leading global financial institutions
who work on tight timeframes, the need for us to work quickly and smartly is an imperative.
Huddle provided a solution to both of these requirements and also had some unexpected benefits.
We created a single ‘huddle’ to house our collective IP. This huddle can be accessed by all of those in
the company. By creating a clear folder structure in combination with the powerful search facility, it
quickly made it easy for users to find the most relevant documents. The time needed to develop new
pitches, find previous projects and relevant industry information was significantly reduced.
Project teams themselves can be both geographically dispersed and also include members from the
client. The ability to store documents with clear versioning controls, use discussion areas and run
online meets has been integral to improving productivity. The fact that non-company members can be
invited to join specific huddles was also a bonus.
A small feature that has proved to be invaluable is the ability to define individuals that need to approve
or review specific documents and then track progress. The individual dashboard makes it very clear
which documents the user must actively look at and also highlights where other documents have
been amended or updated.
Being able to access Huddle from virtually anywhere will become increasingly important as we
continue to grow. With offices in the UK, Ireland, the United States and all over Australasia already,
Huddle has already proved a cost effective solution to a big problem.
www.huddle.com UK & EU: +44 08709 772 212 USA: +1 (415) 376 0870 sales@huddle.com