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Inbound Marketing 101
I b   d M k ti
Bryant University – February 24, 2010
Ellie Mirman
    Inbound Marketing Manager
    HubSpot

    Twitter: @ellieeille
    Blog: www.elliemirman.com
    HubSpot: www.hubspot.com




2
Marketing is Changing
          has changed
Traditional Marketing = Outbound
Outbound Marketing is Broken
                               800-555-1234
                               Annoying
                                    p
                               Salesperson
So … what’s INBOUND marketing?




6
Inbound Gives Leverage
Inbound Is Cheaper




      Source: survey of hundreds of businesses: HubSpot.com/ROI
Inbound Marketing Crash Course
The Sales & Marketing Funnel
                     Website Visitors


 Get Found
Publish, optimize,
       , p       ,
& promote content



                          Leads
                                           Convert
                                        Convert visitors to
                                         leads & leads to
                                            customers


                       Customers
Step 1:
Publish Remark­able Content
Publish Everything

•   Blog
       g
•   Podcast
•   Videos
•   Photos
•   Presentations
•   eBooks
•   News Releases
Target Content to Your Personas




                         No one cares about your
                     products or services, except you.
Get Into the Content Mindset

                        • Make emails into blog posts
                        • Turn forum posts into blog
                          posts
                        • Sh t videos at events
                          Shoot id       t     t
                        • Interview customers for your
                          b og
                          blog
                        • Repurpose company data for
                          public reports
                        • Share lessons you learn



Flick Photo: Cindiann
Publish Everywhere
Tips You Might Not Know

 • Start before you have a product
 • Start before you have a website
 • Start before you have anything

 • All you need: a rough market and
   some ideas

 • A bl can l
     blog   launch a company
                 h
Biggest Blogging Mistake

 Don’t use a “free” URL from a blog service

 • HubSpot.blogspot.com – NO!
 • HubSpot typepad com – NO!
   HubSpot.typepad.com
 • HubSpot.wordpress.com – NO!

 • Blog.HubSpot.com – Yes
 • HubSpot com/Blog – Yes
   HubSpot.com/Blog
 • SmallBusinessHub.com – Yes
Step 2:
Optimize Your Content
Organic Search is Better

   Free
                    Pay Per Click – 25% of Clicks
   More traffic

   Smarter people       Organic Results
                         75% of Clicks

   Longer lasting
                    Source: Marketing Sherpa and Enquiro Research
Pick Your Keyword Battles
1. Search volume
2.
2 Relevance to your business
3. Competition

• “event”
• “community development event”
• “community development event
  Bastrop TX”
          TX
                                  Flickr: saeba
How Does Google Decide?




    On-Page          Off-Page
     25%               75%
On-Page SEO

  Page Title
  URL

  H1, H2, H3 tags

  Page Text
  • Bold
  Meta Description
Off-Page SEO

  Recommendations from friends
   1. know H bS t”
   1 “I k   HubSpot”
   2. “HubSpot is a marketing expert”
   3. You t t th
   3 Y trust the person saying this
                             i thi


  Links are online recommendations
   1. Link: www.HubSpot.com
                       p
   2. Link with anchor text: Internet Marketing
   3. Link from a trusted website
Step 3:
Listen & Engage in Social Media
How to Get Started




                             Listen




   Share Your Content

                                              Listen More
                                              Li t M




                        Build Relationships
What Are They Saying About You?


                         Places to listen
                         •   Search.Twitter.com
                         •   google.com/blogsearch
                         •   Technorati.com
                             T h       ti
                         •   Existing blogs
                         •   Industry Twitterers
                         •   Twitter.grader.com
RSS Simplifies Reading & Monitoring


 Your Industry
    Blogs
Conversation & Distribution




Conversation


        AND


 Distribution
Good Content Spreads
Good Content Engages
Step 4:
Convert Visitors to Leads
Calls to Action

 •       Are your offers compelling?

 •       Call to action best practices
     •     Action oriented & positive
     •     Simple & clear
     •     Make it pop with colors & images
     •     Link both text and images
     •     Targeted to audience
              g


 • Make it clear: What am I supposed to do here?
Landing Pages
  A landing page allows you to convert anonymous traffic
  into leads with names, contact info, and interests.
                       ,             ,


                                Landing p g tips
                                      g page p
                                •   Keep it simple
                                •   People scan – use bullets,
                                    bold,
                                    bold photos
                                •   Show the value of the offer
                                •   Shorter forms have higher
                                    conversion
Step 5:
Measure & Analyze
Avoid Paralysis by Analysis

 • Don’t measure everything.
 • Simple is better than complicated.
 • Focus on 3-5 metrics
             3 5 metrics.
Measure Your Total Reach




36
Traffic
Leads
Sales
…By Channel or Source
         Visitors   Leads   Sales

SEO


Social
Media
Start with your Website Grader report




              www.WebsiteGrader.com
The Modern Marketer
What Skills Are Needed for Marketing?


     D
     A
     R
     C

43
What Skills Are Needed for Marketing?


     Digital Native
     Analytical
     Reach
     Content Creator

44
Do This AND That.
(Traditional) Experience is Overrated.

                   • Learn Faster

                   • Tech Savvy

                   • Creative Ideas
How to get there…
4 Tips to Get Started

 1) Show, don’t tell.
 2) Network.
 3) Take risks.
 4) Intern. Now.
Training
Reading List
Questions?

     Ellie Mirman
     Twitter: @ellieeille
     Blog: www.elliemirman.com

     HubSpot
     Website: www.HubSpot.com
     Blog: http://Blog.HubSpot.com

     Inbound Marketing University
     Website:
     W b it www.InboundMarketing.com
                  I b    dM k ti

51

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