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Developing Responsible Leaders
                  in China:
     a challenge but a survival imperative

                         Henri-Claude de BETTIGNIES
Distinguished Emeritus Professor of Globally Responsible Leadership, CEIBS, Shanghai
      The Aviva Chair Emeritus Professor of Leadership & Responsibility, INSEAD
                               hc.debettignies@insead.edu




        The Doughty Centre for Corporate Responsibility
                Cranfield School of Management
                          May 11, 2011
Plan
• Introduction


   – China: its originality and achievements
   – China: its challenge for leaders
   – China: its approaches and proposed solutions
   – Implications for business
   – Implications for business schools

• Conclusions
Great achievement of China
• Its achievements amaze the world: lifting 400
  millions of people from poverty in a short time.
• Its process puzzles: blending socialism and
  capitalism.
• Its performance had a cost: making leaders
  aware and acting
• Its renaissance creates concerns: bringing
  uncertainty and fear of the new global power.
Amazing achievements
China
• Very different (in spite of the
  appearance, e.g in Shanghai)
• Very big (e.g. size of the' land,
  population)
China

• Very big (e.g. size of the' land,
  population)
A Comparison
                                                Population (in thousands)
   Country             Area (km²)
                            (km²
                                                   2010           2050
    China              9,596,960                1,330,141      1,303,723

     India             3,287,590                1,173,108      1,656,554

   Canada              9,984,670                  33,760         41,136

      EU               4,324,782                 501,260      505,719 (2060)

     USA               9,826,630                 310,233        439,010

Source: Eurostat 2010; US Census; www.countrysize.com
China
• Very diverse (e.g. provinces, cultures,
 minorities)
China
• Very consistent and rapid growth
China annual GDP growth (10.2% average)




Source: World Bank
China
• Very rapidly moving into N°1 position
°
            China as N°1 ( "globally")
      • Energy-saving bulbs         •   Textile
      • Computer materials          •   Toys
      • Cell phones                 •   Steel and iron
      • Color TVs                   •   Leather
      • Batteries for electrical    •   Aspirin
        cars
                                    •   Tobacco
      • Domestic electrical
                                    •   Piano
        appliances
                                    •   Shoes
      • Solar panels
                                    •   ……
      • Windmills
Source: Le Point, Dec 24-31, 2009
China: a giant in banking
  The first 5 in market value (billion US$   27/11/09)




Source: Bloomberg
Automobile production (million units)




Source: OICA; JAMA; Wikipedia; China Daily, Feb 3,2010
Internet users (million)




Source: CNNIC; ITU; Nielson
China 2011: toward N°
                            1

• With such a large population (1.33 billion)
  – a great economic performance (>9% over a long
    period)
  – in a short time (30 years)
• No precedent in history
 Hence, it nurtures admiration, anxiety
        and fear (internationally)
Developing "responsible
   leaders" in China:
     a challenge.
  But a "necessity".
As China is faced with so
   many challenges…
Xi Jianghuo, Director of The China Enterprise
               Reform & Development Society, says

• "In fact, while Chinese enterprises and
  entrepreneurs are amassing huge amount of
  wealth, they are simultaneously contributing to
  serious negative impacts the include: the widening
  of the gap between the rich and the poor;
  practices of deceit and bribery; production and
  distribution of fraudulent goods; widespread
  pollution; unrecoverable environmental damage;
  and "sweatshops" labor practices that trample on
  human rights of workers"
• From Opening up the era of Chinese CSR, Leading
  Perspectives,Summer 2006, p.16
Examples of challenges

                                                          Public
                                                           Public
                          Economic
                           Economic                       Healthcare,
                                                           Healthcare,
                               Inefficiency,
                                Inefficiency,
  Work Safety,                                            Social protection,
                                                           Social protection,
   Work Safety,           Bribery/corruption
                           Bribery/corruption
  workers                                                 Old age
                                                           Old age
   workers
  protection
   protection


                                     Gaps:Urban-rural,
                                      Gaps:Urban-rural,
                                     coastal-inland,
                                      coastal-inland,
                                     gender
                                      gender
Intellectual
 Intellectual                        Human rights
Property                              Human rights
 Property
                                                                Pollution,
                                                                 Pollution,
                                                                Environmental
                                                                 Environmental
                                                                  Degradation
                                                                   Degradation
                    Legal framework                             Resources
                                                                 Resources
                     Legal framework
                    and its                                     Shortage (Water)
                                                                 Shortage (Water)
                     and its
                    implementation
                     implementation
The environment challenge
The water challenge (1)
• The per capita water volume in China is one fourth of the
  world average.
• 90% of cities’ groundwater and 75% of rivers and lakes are
  polluted.
• As a result of widespread water pollution, 700 million
  people drink contaminated water every day.
• Waterborne diseases have created a rising number of
  premature deaths.
• Between November 2005 and January 2006, three large-
  scale incidents occurred, halting water supply for millions
  of people and raising awareness of the challenges ahead.
The water challenge (2)
• If present trends are not reversed, the World
  Bank forecasts that by 2020 there will be 30
  million environmental refugees in China due to
  water stress.
• With 20% of the world’s population but only 7%
  of global water resources, China meets with a
  severe challenge.
• More than half of China’s 660 cities suffer from
  water shortages, affecting 160 million people.
Challenge: the environment
• China will spend 15 billion yuan (2.2 billion U.S.
  dollars) in the first half of this year to beef up sewage
  treatment facilities as the nation works to clean up its
  environment. (Ministry of Environmental Protection of the
    PRC, April 2010)
•    China issued its first national census of pollution
    sources, with data showing that the country's
    wastewater discharge totaled more than 209 billion
    tons while waste gas emissions topped 63.7 trillion
    cubic meters in 2007. (Ministry of Environmental Protection
    of the PRC, April 2010)
Total global installed wind power capacity (GW)




 Source: Global Wind Energy Council; South China Morning Post , April 14, 2010
The view of Premier Wen Jiabao
     (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011)

• "In the outline (draft), the target for reducing
  energy consumption per unit of GDP is set at
  about 20% and the target for cutting the total
  discharge of major pollutants is set at 10%.
  These targets are designed to address the
  acute problem of mounting pressure on
  resources and the environment…. We must
  work ceaselessly if we are to create clean and
  pleasant living and working conditions for
  the people and leave our future generations
  with blue skies, green land, clear water and
  verdant mountains…"
Leadership & Responsibility: the dysfunctions
• Poor safety and labor treatment:
  Migrant workers treatment, low wages (but
  increasing), workers unpaid, child labor, many
  coal mine accidents and casualties, miners
  suffer from pneumoconiosis…
• Human rights abuses:
  - Arrests of journalists, academics, writers,
  artists, researchers, human rights activists,
  spiritual leaders and simply whistle-blowers…
  - Human organs (e.g. from executed prisoners)
  trade, often without prior consent
  - Censorship of the media, monitor the Internet
  to curb dissent.
The Migrant workers
Average salary of migrant workers (RMB per month)




2007 Green Paper of Population and Labor (published by Chinese Academy of Social Sciences); NBS
As of 2009
The "safety" challenge
Chine: accidents mortels dans les mines
Coal mines (deaths): government intervention




Source: The State Administration of Coal Mine Safety; State Work Safety Supervision Administration
But government intervenes
The "corruption" challenge
CPI (Corruption Perceptions Index) ranking
                                           2000   2005   2009

           Finland                          1      2      6
        New Zealand                        3       2      1
          Canada                            5     14      8
         Singapore                         6       5      3
             UK                            10     11     17
             US                            14     17     19
          Germany                          17     16     14
           France                          21     18     24
            Japan                          23     21     17
        South Korea                        48     40     39
            China                          63     78     79
            India                          69      88     84
         Philipines                        69     117    139
           Russia                          82     126    146
         Indonesia                         85     137    111

Source: Transparency International, 2010
Corruption

• About 150,000 officials being punished every
  year for bribery, corruption and other offenses.
    (The New York Times, Sept 24, 2009)


•    In February, 2010, the party issued a new code
    in the hope of ending a problem that exploded in
    2009 with the conviction of 106,000 officials for
    corruption. (Central Commission for Discipline Inspection)
Corruption
• “We will give high priority to fighting corruption and encouraging
  integrity. This has a direct bearing on the firmness of our grip
  on political power.” (Premier Wen Jiabao, March 2010, the National
  People’s Congress)
• In 2009, according to the Ministry of Supervision and the CCP’s
  Commission for Discipline, more than 100,000 officials were
  punished for corruption and 4.44 billion yuan (US $650 million)
  were recovered. The number of officials arrested and punished
  for corruption involving more than 1 million yuan (US $146,500)
  increased by 19 percent in the first 11 months of 2009
  compared to the same period in 2008. At least 15 corrupt high
  ranking officials were punished, the highest in 30 years.
Corruption: leaders take action
• About 150,000 officials being punished every year
  for bribery, corruption and other offenses. (The New
  York Times, Sept 24, 2009)


• Action is taken: in February, 2010, the party issued
  a new code in the hope of ending a problem that
  exploded in 2009 with the conviction of 106,000
  officials for corruption. (Central Commission for Discipline
  Inspection)
Corruption: leaders take action
• “We will give high priority to fighting corruption and
  encouraging integrity. This has a direct bearing on the
  firmness of our grip on political power.” (Premier Wen Jiabao,
  March 2010, the National People’s Congress)

• In 2009, according to the Ministry of Supervision and the
  CCP’s Commission for Discipline, more than 100,000
  officials were punished for corruption and 4.44 billion yuan
  (US $650 million) were recovered. The number of officials
  arrested and punished for corruption involving more than 1
  million yuan (US $146,500) increased by 19 percent in the
  first 11 months of 2009 compared to the same period in
  2008. At least 15 corrupt high ranking officials were
  punished, the highest in 30 years.
Corruption cases
   Name             Position              Crime            Sanction            Date
                 Former head of
                                     Taking bribery and
                 Beijing airport's
  LI Peiyang                           embezzling of      Death penalty      Aug, 2009
                  management
                                       US$16 million
                    company
                  Former vice       Taking bribes
                president of the totaling RMB 11.96 Death with a two-
  WANG Yi                                                                    April, 2010
               China Development million (US$1.76    year reprieve
                      Bank              million)
             Former Shanghai
                                     Taking bribery of
CHEN Liangyu Communist Party                              18 years in jail   April, 2008
                                       US$340,000
                   Chief
             Former director of
                                     Taking bribes of
              China’s top food
ZHENG Xiaoyu                         6.49 million RMB     Death penalty      Jun, 2007
              and drug safety
                                      (US$ 850,000)
                  agency
Corruption: some recent cases (2)
 Name           Position            Crime             Sanction           Date

              Former vice        Taking bribes     Death with a two-
LIU Zhihua                                                             Jan, 2009
             mayor of Beijing   of 1 million US$    year reprieve


                                 Taking bribes
  CHEN       Former chairman
                                  of 28 million    Death with a two-   July, 2009
 Tonghai     of Sinopec Corp.
                                      US$           year reprieve

                 Former          Taking bribes
WEN Qiang       Chongqing        of 2.4 million     Death penalty      April, 2010
               justice chief          US$

              Founder & CEO                        14 years of prison,
                                Bribery, insider
                 of GOME                           fine: RMB 600M,
 HUANG                             trading and
                 Electrical                            & property      May 18, 2010
 Guangyu                        illegal business
                Appliances                         confiscated: RMB
                                     dealings
               Holdings Ltd,                             200 M
Corruption
• “Corruption has not derailed China’s economic rise,
  but it’s rotting the establishment of a rule of law.
  The Chinese government has more than 1,200
  laws, rules and directions against corruption, but
  implication is ineffective. (Prof. GAO Quanxin, the Chinese
    Academy of Social Science)
• “Corruption is the glue that keeps the party stuck
  together. Getting rid of it is not possible as long as
  they keep this system.” (Prof. PEI Minxin, Claremont McKenna
    College )


Source: The New York Times, Sept 4, 2009
Some Business Leaders give their
       position, explicitely
  (Wang Licheng, Chairman of the Board, Huali Group)

• "Commercial bribery has become a
  malicious tumor hindering the healthy
  development of Chinese enterprises. If we
  compete through bribery, it will set a
  corrupt standard for our whole commercial
  society and ultimately none of us will
  win…" (China Today, September 2006,
  p16)
The view of Premier Wen Jiabao
             (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011)
• "We will work hard to build a clean government and combat
  corruption. We will conscientiously carry out all tasks and
  measures for punishing and preventing corruption. We will
  launch a campaign this year to combat bribery in business,
  focusing on unhealthy practices in construction, land transfers,
  property transactions, purchase and sale of drugs, and
  government procurement, in order to resolutely put a stop to
  irregular transactions and we will investigate and prosecute
  cases of bribery in business in accordance with the law. We will
  continue to remedy improper practices that harm public
  interests and strive to resolve such outstanding problems as
  arbitrary educational charges and excessively high medical
  costs…"
• "Government employees at all levels, especially leading
  officials, must be devoted, diligent and responsible and serve
  the people wholeheartedly… They also need to be realistic and
  pragmatic in their approach to work, refrain from making empty
  promises, triumph over bureaucracy, formalism, deception and
  exaggeration, and fully carry out all tasks and assignments…"
And, a few other challenges
Intellectual Property Rights

• FY 2009 seizures of IPR infringing products from China
  totaled $204.7M and accounted for 79% of the total
  domestic value for all IPR seizures. (U.S. Customs and Border
  Protection, U.S. Immigration and Customs Enforcement, Oct 2009)
• China deals with 200,000 counterfeit cases valued 3.37
  billion RMB (490 million US$) in 2009. (Xinhua, Jan 2010 )
• Branded goods, food ,building materials, home
  appliances, mobile phones ,auto parts, even
  medicines…
Cooking the books ++
• Shanghai Worldbest, a medicine unit of China's State-owned
  textile and pharmaceutical conglomerate, said in a statement
  that it used inaccurate date to inflate profit by 65.11 million yuan
  (US$ 8.1million) from 2001 to 2004. (China International Business, O6.06 p.46)
• In China, a number of top bankers have been charged with
  fraud in recent years. Example: Zhou Lin, Shenzhen Development
  Bank) (WSJ 32.04.06), Liu Xiaoguang (GM of SOE Beijing Capital Group) (FT, 21.06.06)
• Corruption cases in China are becoming more sophisticated as
  the economy continues its rapid development and pose unique
  challenges to enforcement authorities… "Almost every type of
  financial institution has seen the emergence of criminal cases
  involving the solicitation of bribes in return for loans" Mr Ye
  Feng, (Director General at the Supreme People Procurate). Last year
  Chinese prosecutors launched more than 41.000 graft
  investigations, ¾ of which led to charges… The Chinese
  government is concerned that corruption will continue to fuel
  popular discontent and unrest, especially in rural Areas where
  local officials often exercise absolute authority…'" (FT, 10.05.06)
Leaders are fully aware of the
         challenges
Developing
"responsible leaders":
 a survival imperative
Where will change come from?



1. Government regulations and
   guidance
• The government has an answer and wants
  to implement it:


     The "harmonious society"
              and…
"The concept of a
      harmonious society
is really China's rephrasing of
      the concept of CSR,
    sustainable development
  and human rights in China"
      (W. Valentino, China Daily, 27.10.2006, p. 11)
CSR in China? a change in
             process
1. A "fashion"? A buzzword?
2. An often misunderstood concept
3. A concept that induces scepticism
4. Some successful examples
5. From concept to implementation: what
   can be done?
6. Responsible competitiveness: a
   "categorical imperative"
CSR in China


An often misunderstood concept
Some misconceptions (?)
• CSR equals charity
• CSR is philanthropy, giving money away
• CSR is for big corporations
• CSR adds to costs, too expensive
• CSR is just "cosmetics", a PR effort
• CSR is "not too pollute"
• CSR is just a fashion, it will pass. A fad, or A new "religion"
• CSR does not really pay, it just "costs"
• Small companies have not time, no resource for CSR
• CSR is "a trick to make us less competitive, under the
  cover of doing good"
• My competitors do not pay attention, why should I
• CSR Yes! in 10 years (when I will be rich… when I will
    have time)
The view of Premier Wen Jiabao
      (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011)


• We must sustain steady, rapid economic
  development, speed up change of the pattern of
  economic growth, improve China's capacity for
  independent innovation, balance development
  between urban and rural areas and among regions,
  intensify efforts to build a harmonious society, deepen
  reforms and open wider to the outside world, we need
  to change our way of thinking about development,
  create a new pattern of growth, improve the quality of
  development, and make economic and social
  development more people-oriented, comprehensive,
  balanced and sustainable…"
Where will change come from (beyond the promotion of
             Confucius and the "harmonious society")?
1.   Government
2.  International standard certification, e.g. Social
    Accountability 8000 (SA8000, 26000)?
3. Voluntary participation in international efforts e.g. Global
    Compact, OECD code of conduct, Caux Roundtable?
4. Corporate codes of conduct?
5. Unions?
6. Pressures from the civil society: media, NGO,
    consumers?
7. Education: in business schools (teaching CSR)?
8. Business leaders: "responsible" business leaders?
9. Transfer of management practices for competitive
    advantage?
10. Globalization pressure (foreign pressure on supply
    chain)?
CSR in China



But a concept progressively
        implemented
    with some success.
Groups active in CSR Reporting in China

•   PetroChina
•   CNOOC               •   Degussa
•   China Mobile        •   John Crane
•   Zhejiang Mobile     •   Volswagen
•   PingAn Insurance    •   Atlas Copco
•   Baosteel            •   Total
•   Guizhou Telecom     •   Shell China
•   JX Mobile           •   Novozymes
•   China Life
•   State Grid
                        •   Toshiba China
•   Chalco              •   Sony China
•   Cosco               •   Pfizer
•   Haier               •   Omron
•   Xizi UHC            •   BASF
•   SinoChem            •   Coca Cola
•   Lenovo              •   Nike
•   Hysan AsiaPacific   •   Bayer
•   Yili Group
                        •   Standard Chartered
•   …
                        •   APCO
                        •   …
Number of sustainability (CSR) reports




Source: CSR China
Global Compact participants




Source: Global Compact, 2010
What can be done to develop
responsible leaders in China?
Discuss with the skeptics            (1)

• Make clear what CSR is not:
  – CSR is not philanthropy or a charitable deed
  – CSR is not a gimmick, a gadget, a fad
  – CSR is not cultural imperialism
  – CSR is not a luxury for rich companies
  – CSR is not a costly investment turning into a sunk
    cost
  – CSR is not a constraint induced by NGOs' pressure
  – CSR is not an old product in a new package to create
    a new market for consultants
What can business leaders do, in China?(1)

• Understand the evidence that:
  – Successful corporations need a healthy
    society and that a healthy society needs
    successful companies
  – Such interdependence makes CSR a
    strategic necessity, win-win for both (given
   a good identification of the societal problems the firm is
   best equipped to help solve and from which it can gain
   the greatest competitive benefit).
• Realize that CSR offers an opportunity
  to be proactive.
What can business leaders do, in China?(1)

• The pressure is growing from:
  – The employees will (increasingly) demand it
  – The government, pushing for the "harmonious
    society"
  – The civil society; pushing through local
    communities, medias, NGOs, …
  – The international community, pushing through
    international organizations, foreign customers,
    supply chain partners and investors, …
  – Some business leaders who want to build their
    brand
  – Some shareholders
What can business leaders do, in China?(1)
• Understand the evidence that:
  – Successful corporations need a healthy
    society and that a healthy society needs
    successful companies
  – Such interdependence makes CSR a
    strategic necessity, win-win for both
    (given a good identification of the societal problems
    the firm is best equipped to help solve and from which
    it can gain the greatest competitive benefit).
• Realize that CSR offers an opportunity
  to be proactive and that…
What can business leaders do, in China?(2)
• The pressure is growing from:
  – The employees will (increasingly) demand it
  – The government, pushing for the "harmonious
    society"
  – The civil society; pushing through local
    communities, medias, NGOs, …
  – The international community, pushing through
    international organizations, foreign customers,
    supply chain partners and investors, …
  – Some business leaders who want to build their
    brand
  – Some shareholders
Some proposals to conclude
A bright future?
• A government fully aware of the challenges.
• A government driven by ambition but
  pragmatism.
• A government still in quasi "full" control (and
  determined to hold to it).
• A government "feeling the stones" as it makes
  progress.
• An urban population mostly satisfied with the
  results achieved and by the opportunities it
  provides.
«Internationalization", global standards, values &
                          CSR
• The globalization process brings pressure on Chinese
  values and behavior for common « global » standards:
  – Labor: e.g. elimination of child labor, minimum wages, union
    recognition, working hours
  – Safety: e.g. equipments (helmet, shoes, belt), safer methods
    and reliable technologies
  – Environment: e.g. emission limits, effluents treatment, waste
    management, forest logging limits and methods
  – Human rights: e.g. freedom of expression, prisoners’ work
    and control
  – Property rights: e.g. rules of property ownership, patenting
    systems, protection of intellectual property
• China access to WTO, entry into OECD, ILO etc…
  brings obligations, acceptance of standards
  embedded into values.
Bringing CSR, through the growing pressure for global
                              standards?
• It is supposed:
   – to bring "best practices",
   – to promote common pattern of behavior (easier to
      understand and monitor)
   – To facilitate regional and global HR management
   – to level the playing field: every one using the same rules of
      the game (a « global » game)
• But:
   – It is often ressented: ‘an imposition by the rich, or the West’
   – it is said to be inappropriate: ‘it does not fit into China’
   – It is too early: ‘In 10 years, yes, but not now’
   – Its implementation is improper: ‘the process to
    transfer the practices goes against our values’
Some "Dilemmas"
On one hand:
• I want to transfer our « best practices », because we have more
  knowledge and experience: Chinese will have to adapt to our
  methods, approaches, practices and standards.
• Let’s use a code of conduct, to have everyone in our operations
  in China sharing the core values of our corporate culture.
• We need a global, common corporate culture
• On the other:
• I must do in Rome as the Romans do (e.g. as I should not have
  the arrogance to impose my values on the Chinese): this is why
  I pay bribes (or outsource bribery to my local partner or to my
  agent).
• I have global standards through the code of conduct of my
  company, but I do not apply them here (e.g. for environment,
  for safety) as I prefer local laws (less demanding) and regulations
  (less stringent).
The double talk of best practices

• I shall rely upon and transfer « best practices » when they fit
  me: I have to be opportunistic
• When they do not, I will be a relativist (« It depends! », « There
  is nothing right or wrong per se… »), and « do in Rome as the
  Roman do »
• I will lobby against more labor regulation, and union
  development, but ask regulation for IP
• In any case, « the best practice is the one which contributes the
  best to the bottom line » (while I am here…): I am a utilitarian:
  the end justifies the means.
• In short: let’s implement my values, my best practices, but as
  long as it delivers the most value for my shareholders.
• It is Values for Value, rather than values for values
• « Best practices » remain a tool exclusively used to achieve
  bottom line expectations
China’s leaders feel responsible to quickly develop their
                     own modernity
  • As China is engaged in its development process, its over-heated
    economy is:
  • Associated to many issues, including:
     –   Environmental deterioration
     –   Infringement of intellectual property rights
     –   Poor safety and labor treatment
     –   Bribery and corruption
     –   Human rights abuses
  • The Consequence of a mindset.
     – China, humiliated by the imperialist West for more than a century, is
       motivated by revenge, keen to catch up with the West and to (re)build
       its global power. A new “late development effect”?
     – China wants to develop a modern society, but in its own definition, its
       own terms, on the basis of its own (Confucian or eclectic) values. An
       attempt to reinvent modernity?
  • And China may (re?) define CSR in its own way
Developing "responsible leaders" in
              China:



        Not a choice,
     But an "imperative"
To conclude: who will be the "responsible leaders"?
• China's long term performance will rely upon its capacity to develop
  responsible leaders able to manage complexity and willing to build
  Sustainable Enterprises, i.e.
   – Will be men and women of character demonstrating strategic courage
     to make the tough decisions needed to be made in the highly
     competitive Chinese and global environment.
   – Will question the «command and control» approach and be willing to
     explore alternative management styles contributing to grow leaders.
   – Will care, now, for the planet and the generations to come,
     integrating all stakeholders (present and future, in China and outside)
     in making their decisions
   – Will be aware of and able to reconcile contradictions, to blend East &
     West, Public & Private, Personal & Professional, managing the
     interdependence as Yin and Yang.
   – Will have a holistic vision, global that integrates the complexity and
     responsibility inherent to the China's power
   – We willl need business schools and Faculty willing to take risk to
     innovate. Deans and some faculty members have to take the lead.
It will be long road…
With many challenges on
        the road…
 We should remain optimistic
"If you think you are too
 small to make a difference,
 try sleeping in a room with
 a mosquito".
                 (African Proverb)

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Developing responsible leaders in China- 2011

  • 1. Developing Responsible Leaders in China: a challenge but a survival imperative Henri-Claude de BETTIGNIES Distinguished Emeritus Professor of Globally Responsible Leadership, CEIBS, Shanghai The Aviva Chair Emeritus Professor of Leadership & Responsibility, INSEAD hc.debettignies@insead.edu The Doughty Centre for Corporate Responsibility Cranfield School of Management May 11, 2011
  • 2. Plan • Introduction – China: its originality and achievements – China: its challenge for leaders – China: its approaches and proposed solutions – Implications for business – Implications for business schools • Conclusions
  • 3. Great achievement of China • Its achievements amaze the world: lifting 400 millions of people from poverty in a short time. • Its process puzzles: blending socialism and capitalism. • Its performance had a cost: making leaders aware and acting • Its renaissance creates concerns: bringing uncertainty and fear of the new global power.
  • 5. China • Very different (in spite of the appearance, e.g in Shanghai) • Very big (e.g. size of the' land, population)
  • 6. China • Very big (e.g. size of the' land, population)
  • 7.
  • 8. A Comparison Population (in thousands) Country Area (km²) (km² 2010 2050 China 9,596,960 1,330,141 1,303,723 India 3,287,590 1,173,108 1,656,554 Canada 9,984,670 33,760 41,136 EU 4,324,782 501,260 505,719 (2060) USA 9,826,630 310,233 439,010 Source: Eurostat 2010; US Census; www.countrysize.com
  • 9.
  • 10. China • Very diverse (e.g. provinces, cultures, minorities)
  • 11.
  • 12. China • Very consistent and rapid growth
  • 13. China annual GDP growth (10.2% average) Source: World Bank
  • 14. China • Very rapidly moving into N°1 position
  • 15. ° China as N°1 ( "globally") • Energy-saving bulbs • Textile • Computer materials • Toys • Cell phones • Steel and iron • Color TVs • Leather • Batteries for electrical • Aspirin cars • Tobacco • Domestic electrical • Piano appliances • Shoes • Solar panels • …… • Windmills Source: Le Point, Dec 24-31, 2009
  • 16. China: a giant in banking The first 5 in market value (billion US$ 27/11/09) Source: Bloomberg
  • 17. Automobile production (million units) Source: OICA; JAMA; Wikipedia; China Daily, Feb 3,2010
  • 18. Internet users (million) Source: CNNIC; ITU; Nielson
  • 19. China 2011: toward N° 1 • With such a large population (1.33 billion) – a great economic performance (>9% over a long period) – in a short time (30 years) • No precedent in history Hence, it nurtures admiration, anxiety and fear (internationally)
  • 20. Developing "responsible leaders" in China: a challenge. But a "necessity".
  • 21. As China is faced with so many challenges…
  • 22. Xi Jianghuo, Director of The China Enterprise Reform & Development Society, says • "In fact, while Chinese enterprises and entrepreneurs are amassing huge amount of wealth, they are simultaneously contributing to serious negative impacts the include: the widening of the gap between the rich and the poor; practices of deceit and bribery; production and distribution of fraudulent goods; widespread pollution; unrecoverable environmental damage; and "sweatshops" labor practices that trample on human rights of workers" • From Opening up the era of Chinese CSR, Leading Perspectives,Summer 2006, p.16
  • 23. Examples of challenges Public Public Economic Economic Healthcare, Healthcare, Inefficiency, Inefficiency, Work Safety, Social protection, Social protection, Work Safety, Bribery/corruption Bribery/corruption workers Old age Old age workers protection protection Gaps:Urban-rural, Gaps:Urban-rural, coastal-inland, coastal-inland, gender gender Intellectual Intellectual Human rights Property Human rights Property Pollution, Pollution, Environmental Environmental Degradation Degradation Legal framework Resources Resources Legal framework and its Shortage (Water) Shortage (Water) and its implementation implementation
  • 25. The water challenge (1) • The per capita water volume in China is one fourth of the world average. • 90% of cities’ groundwater and 75% of rivers and lakes are polluted. • As a result of widespread water pollution, 700 million people drink contaminated water every day. • Waterborne diseases have created a rising number of premature deaths. • Between November 2005 and January 2006, three large- scale incidents occurred, halting water supply for millions of people and raising awareness of the challenges ahead.
  • 26. The water challenge (2) • If present trends are not reversed, the World Bank forecasts that by 2020 there will be 30 million environmental refugees in China due to water stress. • With 20% of the world’s population but only 7% of global water resources, China meets with a severe challenge. • More than half of China’s 660 cities suffer from water shortages, affecting 160 million people.
  • 27. Challenge: the environment • China will spend 15 billion yuan (2.2 billion U.S. dollars) in the first half of this year to beef up sewage treatment facilities as the nation works to clean up its environment. (Ministry of Environmental Protection of the PRC, April 2010) • China issued its first national census of pollution sources, with data showing that the country's wastewater discharge totaled more than 209 billion tons while waste gas emissions topped 63.7 trillion cubic meters in 2007. (Ministry of Environmental Protection of the PRC, April 2010)
  • 28. Total global installed wind power capacity (GW) Source: Global Wind Energy Council; South China Morning Post , April 14, 2010
  • 29. The view of Premier Wen Jiabao (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011) • "In the outline (draft), the target for reducing energy consumption per unit of GDP is set at about 20% and the target for cutting the total discharge of major pollutants is set at 10%. These targets are designed to address the acute problem of mounting pressure on resources and the environment…. We must work ceaselessly if we are to create clean and pleasant living and working conditions for the people and leave our future generations with blue skies, green land, clear water and verdant mountains…"
  • 30. Leadership & Responsibility: the dysfunctions • Poor safety and labor treatment: Migrant workers treatment, low wages (but increasing), workers unpaid, child labor, many coal mine accidents and casualties, miners suffer from pneumoconiosis… • Human rights abuses: - Arrests of journalists, academics, writers, artists, researchers, human rights activists, spiritual leaders and simply whistle-blowers… - Human organs (e.g. from executed prisoners) trade, often without prior consent - Censorship of the media, monitor the Internet to curb dissent.
  • 32. Average salary of migrant workers (RMB per month) 2007 Green Paper of Population and Labor (published by Chinese Academy of Social Sciences); NBS
  • 35. Chine: accidents mortels dans les mines
  • 36. Coal mines (deaths): government intervention Source: The State Administration of Coal Mine Safety; State Work Safety Supervision Administration
  • 39. CPI (Corruption Perceptions Index) ranking 2000 2005 2009 Finland 1 2 6 New Zealand 3 2 1 Canada 5 14 8 Singapore 6 5 3 UK 10 11 17 US 14 17 19 Germany 17 16 14 France 21 18 24 Japan 23 21 17 South Korea 48 40 39 China 63 78 79 India 69 88 84 Philipines 69 117 139 Russia 82 126 146 Indonesia 85 137 111 Source: Transparency International, 2010
  • 40. Corruption • About 150,000 officials being punished every year for bribery, corruption and other offenses. (The New York Times, Sept 24, 2009) • In February, 2010, the party issued a new code in the hope of ending a problem that exploded in 2009 with the conviction of 106,000 officials for corruption. (Central Commission for Discipline Inspection)
  • 41. Corruption • “We will give high priority to fighting corruption and encouraging integrity. This has a direct bearing on the firmness of our grip on political power.” (Premier Wen Jiabao, March 2010, the National People’s Congress) • In 2009, according to the Ministry of Supervision and the CCP’s Commission for Discipline, more than 100,000 officials were punished for corruption and 4.44 billion yuan (US $650 million) were recovered. The number of officials arrested and punished for corruption involving more than 1 million yuan (US $146,500) increased by 19 percent in the first 11 months of 2009 compared to the same period in 2008. At least 15 corrupt high ranking officials were punished, the highest in 30 years.
  • 42. Corruption: leaders take action • About 150,000 officials being punished every year for bribery, corruption and other offenses. (The New York Times, Sept 24, 2009) • Action is taken: in February, 2010, the party issued a new code in the hope of ending a problem that exploded in 2009 with the conviction of 106,000 officials for corruption. (Central Commission for Discipline Inspection)
  • 43. Corruption: leaders take action • “We will give high priority to fighting corruption and encouraging integrity. This has a direct bearing on the firmness of our grip on political power.” (Premier Wen Jiabao, March 2010, the National People’s Congress) • In 2009, according to the Ministry of Supervision and the CCP’s Commission for Discipline, more than 100,000 officials were punished for corruption and 4.44 billion yuan (US $650 million) were recovered. The number of officials arrested and punished for corruption involving more than 1 million yuan (US $146,500) increased by 19 percent in the first 11 months of 2009 compared to the same period in 2008. At least 15 corrupt high ranking officials were punished, the highest in 30 years.
  • 44. Corruption cases Name Position Crime Sanction Date Former head of Taking bribery and Beijing airport's LI Peiyang embezzling of Death penalty Aug, 2009 management US$16 million company Former vice Taking bribes president of the totaling RMB 11.96 Death with a two- WANG Yi April, 2010 China Development million (US$1.76 year reprieve Bank million) Former Shanghai Taking bribery of CHEN Liangyu Communist Party 18 years in jail April, 2008 US$340,000 Chief Former director of Taking bribes of China’s top food ZHENG Xiaoyu 6.49 million RMB Death penalty Jun, 2007 and drug safety (US$ 850,000) agency
  • 45. Corruption: some recent cases (2) Name Position Crime Sanction Date Former vice Taking bribes Death with a two- LIU Zhihua Jan, 2009 mayor of Beijing of 1 million US$ year reprieve Taking bribes CHEN Former chairman of 28 million Death with a two- July, 2009 Tonghai of Sinopec Corp. US$ year reprieve Former Taking bribes WEN Qiang Chongqing of 2.4 million Death penalty April, 2010 justice chief US$ Founder & CEO 14 years of prison, Bribery, insider of GOME fine: RMB 600M, HUANG trading and Electrical & property May 18, 2010 Guangyu illegal business Appliances confiscated: RMB dealings Holdings Ltd, 200 M
  • 46. Corruption • “Corruption has not derailed China’s economic rise, but it’s rotting the establishment of a rule of law. The Chinese government has more than 1,200 laws, rules and directions against corruption, but implication is ineffective. (Prof. GAO Quanxin, the Chinese Academy of Social Science) • “Corruption is the glue that keeps the party stuck together. Getting rid of it is not possible as long as they keep this system.” (Prof. PEI Minxin, Claremont McKenna College ) Source: The New York Times, Sept 4, 2009
  • 47. Some Business Leaders give their position, explicitely (Wang Licheng, Chairman of the Board, Huali Group) • "Commercial bribery has become a malicious tumor hindering the healthy development of Chinese enterprises. If we compete through bribery, it will set a corrupt standard for our whole commercial society and ultimately none of us will win…" (China Today, September 2006, p16)
  • 48. The view of Premier Wen Jiabao (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011) • "We will work hard to build a clean government and combat corruption. We will conscientiously carry out all tasks and measures for punishing and preventing corruption. We will launch a campaign this year to combat bribery in business, focusing on unhealthy practices in construction, land transfers, property transactions, purchase and sale of drugs, and government procurement, in order to resolutely put a stop to irregular transactions and we will investigate and prosecute cases of bribery in business in accordance with the law. We will continue to remedy improper practices that harm public interests and strive to resolve such outstanding problems as arbitrary educational charges and excessively high medical costs…" • "Government employees at all levels, especially leading officials, must be devoted, diligent and responsible and serve the people wholeheartedly… They also need to be realistic and pragmatic in their approach to work, refrain from making empty promises, triumph over bureaucracy, formalism, deception and exaggeration, and fully carry out all tasks and assignments…"
  • 49. And, a few other challenges
  • 50. Intellectual Property Rights • FY 2009 seizures of IPR infringing products from China totaled $204.7M and accounted for 79% of the total domestic value for all IPR seizures. (U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, Oct 2009) • China deals with 200,000 counterfeit cases valued 3.37 billion RMB (490 million US$) in 2009. (Xinhua, Jan 2010 ) • Branded goods, food ,building materials, home appliances, mobile phones ,auto parts, even medicines…
  • 51. Cooking the books ++ • Shanghai Worldbest, a medicine unit of China's State-owned textile and pharmaceutical conglomerate, said in a statement that it used inaccurate date to inflate profit by 65.11 million yuan (US$ 8.1million) from 2001 to 2004. (China International Business, O6.06 p.46) • In China, a number of top bankers have been charged with fraud in recent years. Example: Zhou Lin, Shenzhen Development Bank) (WSJ 32.04.06), Liu Xiaoguang (GM of SOE Beijing Capital Group) (FT, 21.06.06) • Corruption cases in China are becoming more sophisticated as the economy continues its rapid development and pose unique challenges to enforcement authorities… "Almost every type of financial institution has seen the emergence of criminal cases involving the solicitation of bribes in return for loans" Mr Ye Feng, (Director General at the Supreme People Procurate). Last year Chinese prosecutors launched more than 41.000 graft investigations, ¾ of which led to charges… The Chinese government is concerned that corruption will continue to fuel popular discontent and unrest, especially in rural Areas where local officials often exercise absolute authority…'" (FT, 10.05.06)
  • 52. Leaders are fully aware of the challenges
  • 53. Developing "responsible leaders": a survival imperative
  • 54. Where will change come from? 1. Government regulations and guidance
  • 55. • The government has an answer and wants to implement it: The "harmonious society" and…
  • 56.
  • 57. "The concept of a harmonious society is really China's rephrasing of the concept of CSR, sustainable development and human rights in China" (W. Valentino, China Daily, 27.10.2006, p. 11)
  • 58. CSR in China? a change in process 1. A "fashion"? A buzzword? 2. An often misunderstood concept 3. A concept that induces scepticism 4. Some successful examples 5. From concept to implementation: what can be done? 6. Responsible competitiveness: a "categorical imperative"
  • 59. CSR in China An often misunderstood concept
  • 60. Some misconceptions (?) • CSR equals charity • CSR is philanthropy, giving money away • CSR is for big corporations • CSR adds to costs, too expensive • CSR is just "cosmetics", a PR effort • CSR is "not too pollute" • CSR is just a fashion, it will pass. A fad, or A new "religion" • CSR does not really pay, it just "costs" • Small companies have not time, no resource for CSR • CSR is "a trick to make us less competitive, under the cover of doing good" • My competitors do not pay attention, why should I • CSR Yes! in 10 years (when I will be rich… when I will have time)
  • 61. The view of Premier Wen Jiabao (NPC speech, March 5th 2005, on the 11th 5-year plan, 2006-2011) • We must sustain steady, rapid economic development, speed up change of the pattern of economic growth, improve China's capacity for independent innovation, balance development between urban and rural areas and among regions, intensify efforts to build a harmonious society, deepen reforms and open wider to the outside world, we need to change our way of thinking about development, create a new pattern of growth, improve the quality of development, and make economic and social development more people-oriented, comprehensive, balanced and sustainable…"
  • 62. Where will change come from (beyond the promotion of Confucius and the "harmonious society")? 1. Government 2. International standard certification, e.g. Social Accountability 8000 (SA8000, 26000)? 3. Voluntary participation in international efforts e.g. Global Compact, OECD code of conduct, Caux Roundtable? 4. Corporate codes of conduct? 5. Unions? 6. Pressures from the civil society: media, NGO, consumers? 7. Education: in business schools (teaching CSR)? 8. Business leaders: "responsible" business leaders? 9. Transfer of management practices for competitive advantage? 10. Globalization pressure (foreign pressure on supply chain)?
  • 63. CSR in China But a concept progressively implemented with some success.
  • 64. Groups active in CSR Reporting in China • PetroChina • CNOOC • Degussa • China Mobile • John Crane • Zhejiang Mobile • Volswagen • PingAn Insurance • Atlas Copco • Baosteel • Total • Guizhou Telecom • Shell China • JX Mobile • Novozymes • China Life • State Grid • Toshiba China • Chalco • Sony China • Cosco • Pfizer • Haier • Omron • Xizi UHC • BASF • SinoChem • Coca Cola • Lenovo • Nike • Hysan AsiaPacific • Bayer • Yili Group • Standard Chartered • … • APCO • …
  • 65. Number of sustainability (CSR) reports Source: CSR China
  • 66. Global Compact participants Source: Global Compact, 2010
  • 67. What can be done to develop responsible leaders in China?
  • 68. Discuss with the skeptics (1) • Make clear what CSR is not: – CSR is not philanthropy or a charitable deed – CSR is not a gimmick, a gadget, a fad – CSR is not cultural imperialism – CSR is not a luxury for rich companies – CSR is not a costly investment turning into a sunk cost – CSR is not a constraint induced by NGOs' pressure – CSR is not an old product in a new package to create a new market for consultants
  • 69. What can business leaders do, in China?(1) • Understand the evidence that: – Successful corporations need a healthy society and that a healthy society needs successful companies – Such interdependence makes CSR a strategic necessity, win-win for both (given a good identification of the societal problems the firm is best equipped to help solve and from which it can gain the greatest competitive benefit). • Realize that CSR offers an opportunity to be proactive.
  • 70. What can business leaders do, in China?(1) • The pressure is growing from: – The employees will (increasingly) demand it – The government, pushing for the "harmonious society" – The civil society; pushing through local communities, medias, NGOs, … – The international community, pushing through international organizations, foreign customers, supply chain partners and investors, … – Some business leaders who want to build their brand – Some shareholders
  • 71. What can business leaders do, in China?(1) • Understand the evidence that: – Successful corporations need a healthy society and that a healthy society needs successful companies – Such interdependence makes CSR a strategic necessity, win-win for both (given a good identification of the societal problems the firm is best equipped to help solve and from which it can gain the greatest competitive benefit). • Realize that CSR offers an opportunity to be proactive and that…
  • 72. What can business leaders do, in China?(2) • The pressure is growing from: – The employees will (increasingly) demand it – The government, pushing for the "harmonious society" – The civil society; pushing through local communities, medias, NGOs, … – The international community, pushing through international organizations, foreign customers, supply chain partners and investors, … – Some business leaders who want to build their brand – Some shareholders
  • 73. Some proposals to conclude
  • 74. A bright future? • A government fully aware of the challenges. • A government driven by ambition but pragmatism. • A government still in quasi "full" control (and determined to hold to it). • A government "feeling the stones" as it makes progress. • An urban population mostly satisfied with the results achieved and by the opportunities it provides.
  • 75. «Internationalization", global standards, values & CSR • The globalization process brings pressure on Chinese values and behavior for common « global » standards: – Labor: e.g. elimination of child labor, minimum wages, union recognition, working hours – Safety: e.g. equipments (helmet, shoes, belt), safer methods and reliable technologies – Environment: e.g. emission limits, effluents treatment, waste management, forest logging limits and methods – Human rights: e.g. freedom of expression, prisoners’ work and control – Property rights: e.g. rules of property ownership, patenting systems, protection of intellectual property • China access to WTO, entry into OECD, ILO etc… brings obligations, acceptance of standards embedded into values.
  • 76. Bringing CSR, through the growing pressure for global standards? • It is supposed: – to bring "best practices", – to promote common pattern of behavior (easier to understand and monitor) – To facilitate regional and global HR management – to level the playing field: every one using the same rules of the game (a « global » game) • But: – It is often ressented: ‘an imposition by the rich, or the West’ – it is said to be inappropriate: ‘it does not fit into China’ – It is too early: ‘In 10 years, yes, but not now’ – Its implementation is improper: ‘the process to transfer the practices goes against our values’
  • 77. Some "Dilemmas" On one hand: • I want to transfer our « best practices », because we have more knowledge and experience: Chinese will have to adapt to our methods, approaches, practices and standards. • Let’s use a code of conduct, to have everyone in our operations in China sharing the core values of our corporate culture. • We need a global, common corporate culture • On the other: • I must do in Rome as the Romans do (e.g. as I should not have the arrogance to impose my values on the Chinese): this is why I pay bribes (or outsource bribery to my local partner or to my agent). • I have global standards through the code of conduct of my company, but I do not apply them here (e.g. for environment, for safety) as I prefer local laws (less demanding) and regulations (less stringent).
  • 78. The double talk of best practices • I shall rely upon and transfer « best practices » when they fit me: I have to be opportunistic • When they do not, I will be a relativist (« It depends! », « There is nothing right or wrong per se… »), and « do in Rome as the Roman do » • I will lobby against more labor regulation, and union development, but ask regulation for IP • In any case, « the best practice is the one which contributes the best to the bottom line » (while I am here…): I am a utilitarian: the end justifies the means. • In short: let’s implement my values, my best practices, but as long as it delivers the most value for my shareholders. • It is Values for Value, rather than values for values • « Best practices » remain a tool exclusively used to achieve bottom line expectations
  • 79. China’s leaders feel responsible to quickly develop their own modernity • As China is engaged in its development process, its over-heated economy is: • Associated to many issues, including: – Environmental deterioration – Infringement of intellectual property rights – Poor safety and labor treatment – Bribery and corruption – Human rights abuses • The Consequence of a mindset. – China, humiliated by the imperialist West for more than a century, is motivated by revenge, keen to catch up with the West and to (re)build its global power. A new “late development effect”? – China wants to develop a modern society, but in its own definition, its own terms, on the basis of its own (Confucian or eclectic) values. An attempt to reinvent modernity? • And China may (re?) define CSR in its own way
  • 80. Developing "responsible leaders" in China: Not a choice, But an "imperative"
  • 81. To conclude: who will be the "responsible leaders"? • China's long term performance will rely upon its capacity to develop responsible leaders able to manage complexity and willing to build Sustainable Enterprises, i.e. – Will be men and women of character demonstrating strategic courage to make the tough decisions needed to be made in the highly competitive Chinese and global environment. – Will question the «command and control» approach and be willing to explore alternative management styles contributing to grow leaders. – Will care, now, for the planet and the generations to come, integrating all stakeholders (present and future, in China and outside) in making their decisions – Will be aware of and able to reconcile contradictions, to blend East & West, Public & Private, Personal & Professional, managing the interdependence as Yin and Yang. – Will have a holistic vision, global that integrates the complexity and responsibility inherent to the China's power – We willl need business schools and Faculty willing to take risk to innovate. Deans and some faculty members have to take the lead.
  • 82. It will be long road… With many challenges on the road… We should remain optimistic
  • 83. "If you think you are too small to make a difference, try sleeping in a room with a mosquito". (African Proverb)