1. HANGE
C
e
is th
NEW NORMAL
Presented By:
Lisa Slayton, M.S. HRM,
CEG, Consultant

2. “Those that choose to build their present
out of the images of the past will miss the
opportunities of the future.”
-- Winston Churchill

3. Technology and Innovation…
… They ARE the evolution.
• It took 38 years for the invention of the
radio to reach millions of people
• It took 13 years for TV to reach a mass
of 50 million people
• It took 4 years for the PC to reach 50
million people

4. Today Everything is Faster and Better
• A video on YouTube can reach over a billion
people in a matter of seconds
• The average 21 year old has spent 20,000
hours or 833 days watching TV
• 10,000 hours or 416 days playing video games
• 10,000 hours or 416 days on the cell phone
• Has sent over 250,000 emails and texts

5. • The past 2 years have seen the
equivalent of 10 years of change
• The next 10 years will see the
equivalent of 100 years
of change
• What can we expect in the next
2 – 10 years?

6. In the Year 2020 We DO Know:
• Leap Year
• Olympics – 32nd year

7. Future Predictions
• 7.43 Billion People
• Average person changes jobs 11 times by 38 years
of age
• 60% of workforce doing jobs not yet created in
industries that we haven’t yet begun to imagine
• Largest English speaking country in the
world will be China
• Keyboard and the mouse will be dead
• Robots – learn and repeat any task
in 90 seconds

8. Future Predictions
• Conducting business online using personal avatars
• We will be growing replacement skin and bones
• 25% of all cancers will be tamed
• Computers will be fast enough to mimic the brain
• 3D printing
• The first person to live to 300 is already alive
• Zillions of devices will be wired to the Internet

9. One Fact Remains
No matter
tter what
No maindustry
what
ustry we’re in,
ind we’re in,
will e
wewillbbe
we
y
impacted bby
impacted
CHANGE!
change!

10. What are the Implications?
• For our businesses?
• For our marketing?
• Our logistics?
• Our staff?
• Our bottom line?

11. The time to ask questions is not
in the future. IT IS NOW!

12. The Future – Not a Continuation of the Present
PERCEPTION
PERCEPTION
re
u tu
F
Future
nt
se
Pre
46
19
1970s
nt
ese
Pr
6
194
2008
1990s
2010
2001 2003
1980s
REALITY
REALITY
Source: Carolyn Corbin, Leadership 4.0

13. Business Trends – Envisioning the Future
• Climate Change
• Science and technology producing massive
changes
• Globalization
• Alternative energy
• Healthcare innovation
• Changing labor market: aging population,
continued rightsizings, skills shortage

14. Results =
Constant CHANGE

15. What about the future challenges of HR?

16. 2010 SHRM Global Survey
C-Suite executives believe their two biggest
challenges through 2020 will be:
1.Attracting the best people to the
organization
2.Retaining and rewarding the best people

17. HR Futurists Believe HR Challenges will be:
1. Aging population
– 3-4 generations of workers
– Boomers working longer
1. Skilled labor shortage
2. Continued “rightsizing”
3. Virtual workforce increasing

18. HR Futurists Believe HR Trends will be:
• Globalization will require network-based
knowledge sharing and collaboration
• Continued growth of social media
• Thinking “post” baby boomer revolution
• Getting to know Generation Z (born 1980 to
present)
• 50% unemployment
• The project work lifestyle

19. Jobs of the Future
Rule of Thumb: 60% of the jobs 10 years
from now haven’t been invented yet.
•Avatar Designers
•3D Printing Specialists
•Wind Turbine Repair Techs
•Organ Agents
•Octogenarian Service Providers

20. HR’s Role…Change Champion of:
alent
T
Culture
Leadership

21. 2012 SHRM Study
Challenges Facing HR Executives Over the
Next 10 Years
•Four bodies of knowledge rated as most
important:
– Strategic business management
– Talent management
– CHANGE management
– Workforce planning and employment

22. Most Important Responsibility of HR in the Future
Your
Prepare
For
Organization
CHANGE

23. HOW?

24. Become a futurist!
Anticipate change!
Be the change champion!

25. With Great Change Comes Chaos
CHAOS
Rules
Structure
Re
sh
ap
in
g
Speed
Renewed
Community
Systematic Change
Source: Carolyn Corbin, Leadership 4.0

26. The Cost of Chaos
• Stress
• Culture Clash – Polarization
• Turnover
• Withdrawal – loss of productivity

27. We believe that human choice
is the biggest driver of change.
We can CHOOSE to change
our behavior.

28. WRONG! (studies prove this)
-- Joseph Grenny
Change Anything

29. I know I SHOULD change
I WANT to change
I DON’T change

30. It takes 26 conscious repetitions to make or break a habit. It takes 26
conscious repetitions to make or break a habit. It takes 26 conscious
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make or repetitionstakes make orrepetitions to make or
break a habit. It to 26 conscious break a
break a habit. It takes 26 conscious repetitions to make or break a habit.
habit.
It takes 26 conscious repetitions to make or break a habit. It takes 26
conscious repetitions to make or break a habit. It takes 26 conscious
repetitions to make or break a habit. It takes 26 conscious repetitions to
make or break a habit. It takes 26 conscious repetitions to make or
break a habit. It takes 26 conscious repetitions to make or break a habit.
It takes 26 conscious repetitions to make or break a habit. It takes 26
conscious repetitions to make or break a habit. It takes 26 conscious
repetitions to make or break a habit. It takes 26 conscious repetitions to
make or break a habit. It takes 26 conscious repetitions to make or
break a habit. It takes 26 conscious repetitions to make or break a habit.

31. Managing Change

32. Change is the
“New Normal.”
Embrace it!