4. Setting an Outcome
• Now Orientated
• Action Oriented
“ My outcome for today is ?”
“My Objective for today is ?”
Which do you think is more likely to
happen ?
6. Build Rapport
• Body Language
• Match voice tone
• Build a connection
• Get to know them
• Ask questions about their business
7. Sales Technique 3: Ask Questions
• Uncovers information
• Builds Rapport
• Listen to the answers
• Increases Sales
8. Sales Technique 4: Identify Wants and
Needs
• Ask open and closed
questions
• Stat general then get specific
• Sell them what they want
……..then they ALWAYS
buy more
9. Sales Technique 5: Present Your Offer
• You can then profile
your offer
• Nothing Starts till an
offer is made
10. Sales Technique 6: Gain Agreement
• Answer there questions gain agreement
on where you both are
………….this is
important for long term sales
11. Sales Technique 7: Close the Sale
Ask for the sale in what style you
know works for you. Be clear on the
next steps.
12. Sales Technique 7: Close the Sale
• Financial Terms
• Service Agreements
• Contracts
• Support and contacts
13. World Class Training & Development
Training solutions for
sales professionals
• Delivering success for over 25 years
• Over 120 Clients
• Across 24 countries – in 8 languages
• Average satisfaction rating of 93% in last 3 months
14. Get In Touch
To Contact us visit our interactive website
www.excelenterprise.co.uk
Excel Communications (HRD) Ltd, 45 West
Street, Marlow, Buckinghamshire, SL7 2LS
tel: +44 (0) 1628 488854