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ORGL 2900
ENTREPRENEURSHIPENTREPRENEURSHIP
Chapter 7
Small BusinessSmall Business StrategiesStrategies::
Imitation with an InnovativeImitation with an Innovative
twisttwist
This Week’s KEYThis Week’s KEY
ResourcesResources
Resources
Developing YourDeveloping Your
StrategyStrategy
• Defines how your business operates:
– How you develop new offerings
– How you “Go To” market
– How to identify ideal prospects
– How to manage existing accounts
– How to engage partners, vendors, investors, the
media, suppliers
– How to recruit, retain and develop talented people
– How to manage your finances
– How to manage inventory
Your Strategy
• Chances are you are pursuing a business model
that ALREADY EXISTS
• Copy others’ successes, avoid their failures
• Developing a strategy requires four key
decisions you make about your business:
– Pre-strategy
– Benefits
– Strategy
– Competitive Analysis
Your Strategy
Step 1Step 1: Your: Your
Pre-strategyPre-strategy
• Choose your product / service
• Identify the industries you will pursue
• Find all relevant industry trade associations
• SIC versus NAICS Codes?
Pre-Strategy
Industries
My Industries
• A “market” is a population of customers
for your product / service:
– Understand the scale and scope
• Scale: Mass versus Niche
• Scope: Local to global
Selecting Your Markets
To Imitate, OrTo Imitate, Or
Innovate???Innovate???
66%66% choose to IMITATE
WHY?WHY?
Innovate Approach
• Incremental innovationIncremental innovation: Imitation plus
one or two ways in which you do things
completely different
• Pure InnovationPure Innovation: Results in a new
product or service:
– Occurs VERY rarely
– Enables you to make your business fit your
values, beliefs, strengths, ideas, preferences
Imitate Approach
• BY imitating, customers already
understand/know about your offerings.
• Most use imitation plus/minus one degree
of similarity (akin to cloning, manifests in
franchising.)
• Parallel competition: Copying with minor
adjustments.
• Innovate approach enables you to make
your business fit your values, beliefs,
strengths, ideas, preferences.
Innovate Approach
INNOVATE Path
INNOVATE Path
INNOVATE Path
ConductingConducting
Industry AnalysisIndustry Analysis
• Obtain industry codes
• Size the industry
• Profitability (www.bizstats.com)
• How profits are made
• Competitors
• Analysis: consolidate data into summary
report format
• Source your references
Industry Analysis
ResourcesResources
Assn. Directories
Resources
Resources
Resources
Resources
Resources
Resources
Step 2Step 2: Benefits: Benefits
• What benefitsbenefits do you plan on offering
your customers?
• ValueValue benefits: Quality, style, service,
technology, personalization.
• CostCost benefits: lower cost, volume (scale)
savings, learning (greater efficiency)
scope (ex. Multifunction printer.)
• OrganizationalOrganizational: you automate
processes or mastered the production of
a product or service, so you can offer it
more cheaply than anybody else.
Benefits
S.W.O.T Analysis
Strengths
Threats
Oppor-
tunities
Weaknesses
SWOT Analysis
• Information provided can be useful
• Price sensitivity, product/service features
and benefits, feelings about the product,
the company, competitors
• People say one thing in a closed room,
act differently when purchase is involved
• Find a representative sample that fits
ideal customer profile or existing clients if
possible
Brainstorming
Step 3Step 3: Strategy: Strategy
SelectionSelection
• There Are THREE Primary Strategies
– DifferentiationDifferentiation: Show how you offer a
combination of VALUE benefits unlike anyone
else to pursue MASS markets
– CostCost: Tell how do you offer a combination of
COST benefits
– FocusFocus: Limit your efforts to a small portion
of the overall market, called a segment or
niche
Strategy Selection
Step 4Step 4: Competitive: Competitive
AdvantageAdvantage
• Implement customer benefits
• Know EXACTLY what your competitors
are doing
• Customer service – it’s lip service or it’s a
true advantage
– Your clients will tell you what you’re doing
wrong & right
– Listen to customers…EXCEPT WHEN YOU
DON’T!
• Needs to be sustained over time
• Know your markets inside & out
Competitive Advantage
• Infuse the benefits your customers are looking
for into every area of your business.
• Michael Porter popularized VCA, looking at the
processes and activities a small business
conducts to design, produce, market, deliver
and support its products and services with anwith an
emphasis on four key areasemphasis on four key areas:
– Infrastructure: Location, physical assets
– HR
– Technology
– Procurement
Value Chain Analysis
• Existing Competitors
• Potential Entrants
• Substitutes
• Suppliers
• Buyers/Customers
Porter’s Five Competitors
• Leverages Jay Barney’sJay Barney’s model for competitive
advantage:
–Value
–Rareness
–Imitability
–Organization
• Used to test whether a resource will give your
firm competitive advantage
• How are you leveraging all your resources
VRIO Analysis
VRIO Analysis
• Match your company’s strategy to the
lifecycle of the industry:
– Introduction
– Early Adopters
– Growth
– Maturity
– Decline
– Laggards
Lifecycle Analysis

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Entrepreneurship Chapter 7 Ethan Chazin

  • 2. Chapter 7 Small BusinessSmall Business StrategiesStrategies:: Imitation with an InnovativeImitation with an Innovative twisttwist
  • 3. This Week’s KEYThis Week’s KEY ResourcesResources
  • 4.
  • 7. • Defines how your business operates: – How you develop new offerings – How you “Go To” market – How to identify ideal prospects – How to manage existing accounts – How to engage partners, vendors, investors, the media, suppliers – How to recruit, retain and develop talented people – How to manage your finances – How to manage inventory Your Strategy
  • 8. • Chances are you are pursuing a business model that ALREADY EXISTS • Copy others’ successes, avoid their failures • Developing a strategy requires four key decisions you make about your business: – Pre-strategy – Benefits – Strategy – Competitive Analysis Your Strategy
  • 9. Step 1Step 1: Your: Your Pre-strategyPre-strategy
  • 10. • Choose your product / service • Identify the industries you will pursue • Find all relevant industry trade associations • SIC versus NAICS Codes? Pre-Strategy
  • 13. • A “market” is a population of customers for your product / service: – Understand the scale and scope • Scale: Mass versus Niche • Scope: Local to global Selecting Your Markets
  • 14. To Imitate, OrTo Imitate, Or Innovate???Innovate???
  • 15. 66%66% choose to IMITATE WHY?WHY? Innovate Approach
  • 16.
  • 17. • Incremental innovationIncremental innovation: Imitation plus one or two ways in which you do things completely different • Pure InnovationPure Innovation: Results in a new product or service: – Occurs VERY rarely – Enables you to make your business fit your values, beliefs, strengths, ideas, preferences Imitate Approach
  • 18.
  • 19. • BY imitating, customers already understand/know about your offerings. • Most use imitation plus/minus one degree of similarity (akin to cloning, manifests in franchising.) • Parallel competition: Copying with minor adjustments. • Innovate approach enables you to make your business fit your values, beliefs, strengths, ideas, preferences. Innovate Approach
  • 24. • Obtain industry codes • Size the industry • Profitability (www.bizstats.com) • How profits are made • Competitors • Analysis: consolidate data into summary report format • Source your references Industry Analysis
  • 33. Step 2Step 2: Benefits: Benefits
  • 34. • What benefitsbenefits do you plan on offering your customers? • ValueValue benefits: Quality, style, service, technology, personalization. • CostCost benefits: lower cost, volume (scale) savings, learning (greater efficiency) scope (ex. Multifunction printer.) • OrganizationalOrganizational: you automate processes or mastered the production of a product or service, so you can offer it more cheaply than anybody else. Benefits
  • 37. • Information provided can be useful • Price sensitivity, product/service features and benefits, feelings about the product, the company, competitors • People say one thing in a closed room, act differently when purchase is involved • Find a representative sample that fits ideal customer profile or existing clients if possible Brainstorming
  • 38. Step 3Step 3: Strategy: Strategy SelectionSelection
  • 39. • There Are THREE Primary Strategies – DifferentiationDifferentiation: Show how you offer a combination of VALUE benefits unlike anyone else to pursue MASS markets – CostCost: Tell how do you offer a combination of COST benefits – FocusFocus: Limit your efforts to a small portion of the overall market, called a segment or niche Strategy Selection
  • 40. Step 4Step 4: Competitive: Competitive AdvantageAdvantage
  • 41. • Implement customer benefits • Know EXACTLY what your competitors are doing • Customer service – it’s lip service or it’s a true advantage – Your clients will tell you what you’re doing wrong & right – Listen to customers…EXCEPT WHEN YOU DON’T! • Needs to be sustained over time • Know your markets inside & out Competitive Advantage
  • 42. • Infuse the benefits your customers are looking for into every area of your business. • Michael Porter popularized VCA, looking at the processes and activities a small business conducts to design, produce, market, deliver and support its products and services with anwith an emphasis on four key areasemphasis on four key areas: – Infrastructure: Location, physical assets – HR – Technology – Procurement Value Chain Analysis
  • 43. • Existing Competitors • Potential Entrants • Substitutes • Suppliers • Buyers/Customers Porter’s Five Competitors
  • 44. • Leverages Jay Barney’sJay Barney’s model for competitive advantage: –Value –Rareness –Imitability –Organization • Used to test whether a resource will give your firm competitive advantage • How are you leveraging all your resources VRIO Analysis
  • 46. • Match your company’s strategy to the lifecycle of the industry: – Introduction – Early Adopters – Growth – Maturity – Decline – Laggards Lifecycle Analysis