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- 1. Copyright © 2013 Capgemini Consulting. All rights reserved.
Cloud Watch on HCM
Summary Version
CC India, Research
October 2013
- 2. Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
2
- 3. Copyright © 2013 Capgemini Consulting. All rights reserved.
Objectives, Approach and Context
Provide a single source of information on leading HR
solution providers across the globe
Identify leading players across HRM SaaS functionalities
The study uses publicly available information sources:
– Company websites
– Text line searches
– Industry reports
– Analysts reports
Cloud computing is the availability of hardware, software and
data via the internet and it represents the network of
connected computers
Software as a service (SaaS) is one of the service models
offered in cloud computing along with Infrastructure as a
service (IaaS), Platform as a service (PaaS) and Network as a
service (NaaS)
SaaS is a growing phenomenon in the market and has made a
successful penetration into mainstream Enterprise IT
Earlier, licensed on-premise software was the dominant
deployment model in production, but with time, on premise
vendors have also begun to offer SaaS based solutions
Coupled with the buy side objective of reducing the cost of
ownership, the SaaS revolution is bound for exclusive growth
across all forms of a business
Globally, Capgemini Consulting helps many of its clients on
the use of Software as a Service solutions, and this document
intends to provide a single source of truth about HR SaaS
solutions currently available in the market, with a focus on
the European market
3
Version Status
Final
Authors
CC India,
Research services
Delivered in
Q3, 2013
Objectives and Approach Context
- 4. Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
4
- 5. Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(1/2)
5
October, Q3, 2013
Oracle has enhanced its best-in-class cloud HR software Oracle HCM Cloud to provide mobility benefits with
Oracle Fusion Tap >> Read More
Workday introduced Workday day Big Data Analytics for HR and Finance >> Read More
SumTotal and Skillsoft introduced industry’s first intelligent talent solution that allows customers to deliver in-context learning and talent
content to employees >> Read More
Lumesse launched Mobile Talent Management to support generation mobile >> Read More
VENDOR CORNER
Workday partners with Capgemini as one of its service partners help Workday customers deploy and integrate Workday enterprise applications
>> Read More
Peoplefluent extends its social recruiting capabilities through expanded partnership with SmartPost >> Read More
Kronos acquired TimeLink to extend its leadership in workforce management, particularly in the enterprise segment >> Read More
SilkRoad partnered with Recruit.net as its latest free job distribution partner >> Read More
NorthgateArinso partnered with Selex ES, AgustaWestland and Finmeccanica UK for a HRO and integrated HRP solution
>> Read More
PARTNERSHIPS, ALLIANCES AND M&AS
- 6. Copyright © 2013 Capgemini Consulting. All rights reserved.
A sneak peek at HCM Cloud Market(2/2)
6
October, Q3, 2013
Successfactors was named as a leader for the fifth consecutive year in the IDC MarketScape Worldwide
Integrated Talent Management report >> Read More
Peoplefluent Social Collaboration was the winner of Ventana Research “Technology Innovation Award for Business Collaboration”
>> Read More
SumTotal Learn was awarded the Best Enterprise Learning System and SumTotal Work as the Best HR
solution at the Best of Elearning! Awards >> Read More
ADP was named a leader in Multi-Process HR Outsourcing as well as Star Performer >> Read More
ANALYSTS SPEAK
SuccessConnect 2013, organised by SuccessFactors to be held on 9th-11th October, 2013 in Las Vegas, Nevada >> Read More
HR Technology Conference & Expo 2013 will be held on 7th-9th October , 2013 in Las Vegas, Nevada >> Read More
HR Tech Europe 2013, Europe’s leading conference and networking event for Business, HR and IT Leadership will
be held in Amsterdam from 24th -25th October, 2013 >> Read More
Global HR Leadership Summit to be held on 21st- 23rd October, 2013 in the Ritz-Carlton, Denver >> Read More
“Plan, Implement, and Integrate SuccessFactors” is organized by Success factors on 4th – 6th December in
Copenhagen, Denmark >> Read More
EVENTS
- 7. Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
7
- 8. Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning,
Recruitment Management and Compensation & Benefits
8
HCM Cloud Solution Footprint
Learning
Management
HCM
Solutions
(Cloud &
Mobile)
Core HR
Workforce
Management
Talent
Management
Compensation
& Benefits
Recruitment
management
Employee Records Payroll
Benefit
Administration and
Enrolment
Salary and wage
structure
Jobs and positions
Employee
Engagement
Compliance
Organisational
structures
Time reporting
Workforce
scheduling and
assignments
Attendance Productivity Analysis
Paid Time Off
Labor Cost
Distribution
Absence
Management
Employee
Performance
Goal Management
Career Planning
Competency
Management
Succession Planning
Talent Review
Retention
Management
Leadership
Development
Learning Course
Administration
Content
Management
Mobile Learning
Mentoring Collaboration
Social and Informal
Learning
Professional
Certification
Bonus Programs
Commissions
Stock and Long Term
Incentives
Employee
Recognition
Base Salary
Administration
Wellness
Retirement and
Savings
Market Pricing and
Equity
(Strategic) Workforce
Planning
Requisitions
Sourcing and Social
Recruitment
Candidate
Engagement
Applicant Evaluation
Diversity & Compliance
Onboarding
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis
- 9. Copyright © 2013 Capgemini Consulting. All rights reserved.
HCM
Solutions
(Cloud &
Mobile)
Core HR
Organizations tend to integrate social networking activities to leverage Core HR data
activities to drive best-in-class business results
Core HR Solutions
9
Core HR
Vendor Landscape
“Licensed on-premise software remains the dominant deployment
model in production with SaaS based solutions contributing only 18% of
Core HR segment’s revenues1”
Description Vendor Example
Integrating social
media into core
HR activities
boosts
collaboration
Using HR software that embeds
social media into daily activities
and processes that encourage
employees in all work locations to
communicate and collaborate in
real-time and via mobile app too
Infor’s HCM app fosters collaboration
by displaying social networking
activities and documents from within
the people tracking software
Focus on full
technology
integration
Companies need to move away
from information silos to unified
Core HR systems
Solutions must centralize the HR
management throughout the life
cycle of employees
SuccessFactors ‘Employee Central’
enables global HR teams to focus on
creating strategic value for the business
by streamlining processes and providing
access to information that supports
faster decision-making
Trends
Completeness /
Strength of the
offering;
Employee Records Payroll
Benefit
Administration and
Enrolment
Salary and wage
structure
Jobs and positions
Employee
Engagement
Compliance
Organisational
structures
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions)
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave™: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/
- 10. Copyright © 2013 Capgemini Consulting. All rights reserved.
WFM consolidation will continue to occur in the vendor/provider market through
partnerships and acquisitions across the industries
Workforce Management Solutions
10
HCM
Solutions
(Cloud &
Mobile)
Workforce
Management
Time reporting
Workforce scheduling
and assignments
Attendance
Productivity Analysis
Paid Time Off
Labor Cost
Distribution
Absence
Management
Workforce
Management
“SaaS adoption has slowly started to evolve, as the leading vendors have
now begun to offer both on-premise and SaaS solutions”
Vendor LandscapeVendor LandscapeCompleteness /
Strength of the
offering;
Note: 1 CAGR refers to Compound Annual Growth Rate
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012
Description Vendor Example
Strong demand for
Mobile Workforce
Management
(WFM)
Mobile WFM helps increase employee
responsiveness and decision-making
speed
Increase in demand to enable employees
to work when mobile
Kronos licensed WFM solutions
to more than 250,000 employees
across a wide variety of industries
Expansion of
applications
through
acquisitions
Expanding application breadth through
organic development and acquisition,
with increasing vertical industry focus
Consolidation will continue in the vendor
market
Kronos acquisition of healthcare
WFM provider API Healthcare
Corporation
RedPrairie acquired all-commerce
solutions provider Escalate Retail
Trends
- 11. Copyright © 2013 Capgemini Consulting. All rights reserved.
Need to provide integrated talent management solutions and enhanced charting and
visualization are the key trends in talent management
Talent Management Solutions
11
HCM
Solutions
(Cloud &
Mobile) Talent
Management
Employee
Performance
Goal Management Career Planning
Competency
Management
Succession Planning Talent Review
Retention
Management
Talent
Management
“58% of the products revenues from Talent Management solutions are via
SaaS based solutions”
Vendor LandscapeCompleteness /
Strength of the
offering;
Description Vendor Example
Talent Management
systems market is
rapidly integrating
through vendor
consolidation
Most users are now looking for a toolset
which integrates talent management, core
HR and payroll
No vendor has a perfect solution yet but
all leading players are moving towards
providing an integrated talent
management solution
Oracle Fusion HCM), SAP (Employee
Central and SuccessFactors) are
essentially there now (with many
little integration issues to
complete), ADP and SilkRoad are
each well along with a fully
integrated system
Enhancing charts
and visualization
capabilities
Talent management vendors will
continue to enhance charting and
visualization capabilities in their product
Workday's faceted search
integration with n-Box and
‘active’ organization charts in
multiple vendor offerings
Trends
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions)
Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With
Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis;
- 12. Copyright © 2013 Capgemini Consulting. All rights reserved.
Over time, there have been rising need for customization in learning management to
adapt to the end users’ preferences
Learning Management Solutions
12
Learning
Management
HCM
Solutions
(Cloud &
Mobile)
Leadership
Development
Learning Course
Administration
Content
Management
Collaboration
Social and Informal
Learning
Professional
Certification
Mobile Learning
Mentoring
Learning
Management
“In Learning Management, the SaaS model currently accounts for 45% of its
product revenues”
Vendor LandscapeCompleteness /
Strength of the
offering;
Description Vendor Example
Need for Personal
Learning
Environment
(PLE)
An interface that can be
manipulated to meet end-user’s
needs and preferences
Know learners’ interests and gaps
in knowledge and skills and
proactively suggest new
information courses
Saba provides Personalized Learning
Experience through
Domain-specific portals - Access related
companies and organizations within
each vertical
Highly configurable user interface and
user-defined graphical navigation
Gamification in
Workplace
Learning
Global game-based learning
market reached $1.2 billion in
2011. and is estimated to more
than double to $2.5 billion by 2015
Peoplefluent released its Workforce
Explorer iPad app which includes a first
of its kind gamification functionality,
called “Workforce Explorer Challenge
Trends
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions)
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Saba website; Bersin blog; CC India Analysis
- 13. Copyright © 2013 Capgemini Consulting. All rights reserved.
Recruiting technology is now gravitating toward customer relationship marketing focusing
on candidate experience and identifying the right candidate from the entire pool
Recruitment Management Solutions
13
HCM
Solutions
(Cloud &
Mobile)Recruitment
management
(Strategic) Workforce
Planning
Requisitions
Sourcing and Social
Recruitment
Candidate
Engagement
Applicant Evaluation Diversity & Compliance OnboardingTalent Pools
Recruitment
management
“83% of the product revenues of recruitment solutions market was
contributed by SaaS based solutions”
Vendor LandscapeCompleteness /
Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions)
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; CC India analysis
Description Vendor Example
Selection
management
system or Smart
ATS (Applicant
Tracking System)
Systems to use a combination of
biometric data and proprietary
algorithms to predict which
candidates are likely a fit, and which
are not
Kenexa provides its applicant
tracking system trough its product,
Kenexa 2x BrassRing
SilkRoad provides ATS in its SilkRoad
OpenHire product
Video, Bigdata
and Analytics on
the rise
Video interviews and video resumes
will be on the forefront
Help parse applicant information and
predict those who are likely to be
stellar performers
Workday provides mobile analytics
feature in its ‘Workday Recruiting’
that allow recruiters to conduct
headcount planning, job requisition,
and pipeline management analytics
on the go
Trends
- 14. Copyright © 2013 Capgemini Consulting. All rights reserved.
Compensation & Benefits tools have become a component of broader Talent Management
suites and there have been significant mergers & acquisitions in the market
Compensation & Benefits Solutions
14
HCM
Solutions
(Cloud &
Mobile)
Compensation
& Benefits
Bonus Programs Commissions
Stock and Long Term
Incentives
Employee Recognition
Base Salary
Administration
Wellness
Retirement and
Savings
Market Pricing and
Equity
Compensation &
Benefits
“SaaS penetration in the Compensation and benefits function has gained
momentum and contributes 52% of this segment’s product revenues
Vendor LandscapeCompleteness /
Strength of the
offering;
Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions
Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis
Description Vendor Example
Compensation
vendors leverage
pay-for-
performance
Compensation specialists leverage
the link between rewards and
performance
Workscape added performance to its
Compensation & Benefits capabilities
Mergers &
Acquisitions
There have been significant
mergers and acquisitions in the
compensation market during the
past few years
Kenexa acquired Salary.com, a provider
of on-demand talent management,
payroll, and compensation solutions
and ADP’s acquired Workscape,
provider of integrated benefits and
talent management solutions and
services
Trends
- 15. Copyright © 2013 Capgemini Consulting. All rights reserved.
Contents
Objective and approach
Sneak Peek at HCM Cloud
Market
HCM Cloud Solution
Footprint
Contact Details
15
- 16. Copyright © 2013 Capgemini Consulting. All rights reserved.
Want to know more? In the full version you will find which HR cloud applications have
which functionality
16
Ronald van den Berg
Principal Consultant People & Performance
Mob: +31 (0)6 – 15030294
Secretary: +31 (0)30-6898844
Mail to: ronberg@capgemini.com
Tim van der Wal
Managing Consultant People & Performance
Mob: +31 6 1503 0286
Secretary: +31 (0)30-6898844
Mail to: Tim.vander.wal@capgemini.com
Lysette Kampman
Managing Consultant People & Performance
Mob: +31 6 29560779
Secretary: +31 (0)30-6898844
Mail to: Lysette.Kampman@capgemini.com
Please get in touch with: