5. Thank you for a stellar year
● Over 200% growth YtY in partner ● 76% YtY increase in active resellers
channel revenue ● Triple-digit growth in 3 geographies
● > $100k deals total >$1M (North America, NE Europe, SW
● Birmingham Met, Brunswick, Europe)
Apave, Colgate, Shriram, and ● More signings in one quarter than
more
any other in history
● Leading Partners
Revenue Volume
Insight FreshTL
Logicalis Acuity
ASI Informatique RealConnections
Micro Strategies Silverside
IntraVision Silanis
Wipro ASI Informatique
VAR Group EdgeGuide
16. New Service Names
Category Lead Offering Bundles Ala Carte / Add-ons
●Connections
●Meetings
IBM ●Engage Advanced
●Notes
●iNotes
SmartCloud IBM SmartCloud (lead with)
for Social Engage
● Engage Standard
Business ●Additional Storage
●Traveler
20. $19-49/user/month $15/user/month
$49/user/month $13.25/user/month*
*Dropbox for teams, $795/year for 5 users
21. IBM SmartCloud for Social Business
$8 USD per user/per month
$19-49/user/month $15/user/month
● Collaborate quickly and easily beyond the firewall
● Instantly host online meetings (199 attendees), store
and share files and manage projects seamlessly in
the cloud
● Invite guests—at no additional charge— to participate
in your online projects and create communities to
make collaborating even easier
● Help improve productivity, deepen customer
relationships, generate new ideas faster, and enable a
more effective workforce
$49/user/month $13.25/user/month*
*Dropbox for teams, $795/year for 5 users
28. SaaS Concepts and Terminology
SaaS IPLA-Licensed Software (OTC)
License Right-to-Use service (opex) Perpetual or Term (capex)
Quote “value” TCV (total contract value) displayed, Total quote is due
payments vary
Term of sale 1 to 60 months (typically 3-5 years) Typically license with 12 months
often sold monthly S&S
Revenue Recognition Subscription (term of the agrmt) License (upfront)
On-demand items (as billed) S&S (amortized over 12 months)
Remote service (end of 90 days) Term (amortized over 12 months)
Governing Agreements Passport + ToU (Terms of Use) + Passport + IPLA + LI
SLA Terms (if applicable)
Renewal Yes (Service), same price as original Yes (S&S),
sale
Part Structure Part types vary as needed by offering Lic+S&S, Renewal, Reinstate
Opt: Tradeup, Init & Subsq Term
Passport Points Not applicable – no points generated Applicable - Sale generates PA
points
Passport Band Prices Same price in all Bands (including Generally sloped plus Academic
Gov/Academic) and Government
Tiered Pricing Yes Only via RVU, only by exception
28
29. New SmartCloud SaaS Parts
● IBM Business System Enhancements Reduce Part Count by 50%
● More flexible system structures
● From 109 parts - down to 59
● Subscription Parts
● Tracked per user, per month
● Overage – billed when subscription level has been exceeded
● Flexible Billing Frequency Options
● Up Front, Monthly, Quarterly, Annually
● IBM bills the VAD/VAR who then bills the end customer
● VAD/VAR incentives are paid on billings
● Auto-Renewing
● Unless cancelled, contract “auto renews” for another subscription period
● Existing Customers
● Will be converted to the new parts upon renewal – no need to move customers mid-term
34. Enhanced Order Processing Options
For Business Partners – New Partner Guided Selling Tool
● Guides the business partner through the options associated with a SaaS quote
● Provides a coordinated process for VARs and VADs to work together to build quotes, place special
bids, place orders, track service activation, and manage the customer billing.
New SaaS configurator - makes it easy for a reseller to build sales quotes and place orders
Build Special Bid Place Submit ToU Service Rating and
Quote (if needed) Order provisioning info Acceptance Activation Billing
39. We've Been Busy – New Capabilities from last year
■ New Capabilities
‒ Enterprise governance
‒ Richer mobile support – meetings, messaging
‒ Latest social File sharing from IBM Connections
‒ Robust new Messaging administration tools
‒ Integrated Apps enterprise deployment
■ ISV Partnerships
‒ Trilog, Teampoint
■ Social Business Toolkit for LotusLive
‒ Available now on IBM DeveloperWorks
42. What are the IBM SmartCloud Integrations Capabilities
Inside-Out Integrations
– Expand capabilities of IBM SmartCloud to include your own offerings
– Extend the IBM SmartCloud interface to include jumping off points to your functions.
– IBM SmartCloud Extensions
– Example : Skype, eXpresso
Outside-In Integrations :
– Expand your offering with IBM SmartCloud functionality
– Utilize the functions of IBM SmartCloud as an extension of your offerings.
– Embed IBM SmartCloud files functionality natively in your own application
– IBM SmartCloud API's
– Example : SalesForce, Trilog
Hybrid Integrations
– Integrate On-Premise and Cloud Solutions
– Domino Integration
43. Outside - In Integrations - Business Value
IBM SmartCloud social business and external collaboration into applications
via APIs
— Richer interactions for streamlined decision-making
— Bring more people and resources to the challenge or opportunity
— Examples: CRM, procurement
APIs
Company
Cloud
APIs
44. Inside - Out Integrations : Business Value
Business apps depth into IBM SmartCloud
— Online collaboration services can be enhanced for specific business
processes and industry challenges
— Examples: collaborative contract creation, review and electronic signatures
s
API Company
UI
Extensions
Cloud
50. What is Passport Advantage?
Passport Advantage and Passport Advantage Express are simple, comprehensive IBM offerings that cover
software license acquisition including Fixed Term Licenses and Software Subscription and Support product
upgrades and technical support under a single, common set of agreements, processes and tools. Passport
Advantage is designed for larger enterprises, while Passport Advantage Express, a transaction-based offering, is
designed to meet the needs of medium-sized businesses.
Fundamentals of Passport Advantage -
● Includes Software Subscription and Support (technical support and product upgrades) with each new license.
● Provides Selected Support for certain Open Source and other non-warranted code.
● Provides comprehensive and flexible upgrade coverage.
● Streamlines budgeting for software upgrade and migration costs.
● Provides secure access to Passport Advantage Online.
● Incorporates flexible, easy-to-access, responsive, cross-platform customer support from IBM.
● Provides access to IBM software technical support for all of a customer's designated IT staff.
● Provides 24x7 access to support resources for business-critical outages.
● Provides self help via the Internet.
Partner Types include -
● Value Added Resellers
● Value Added Distributers
● System Integrators
● Independent Software Vendors
51. What is ASL?
An IBM contract in which the Business Partner acquires IBM software, bundles it with the Business
Partner’s own software & services, and sells that bundled solution offering to end customers.
Fundamentals of ASL -
● End-customer may / may not know that the IBM middleware is bundled with the solution
● IBM middleware price is not visible to the end-customer
● Solution support and maintenance is provided by the Partner
● The customer calls the Partner for L1/L2 support.
● IBM software license/warranty stays with the Partner - It is not transferred to the end user
● Provides end-customer restricted use of IBM middleware, for use with the partner’s application
● BP owns the relationship completely – less dependant on IBM sellers
● BP presents single contract for the solution
● Worldwide Distribution
● Licenses can be deployed in any geography
● ASL Business Partner buys at a discounted rate, generally directly from IBM (geo dependant)
Partner Types include -
● SaaS Providers (Public or Private Cloud)
● Technology Partners (HW/Device Mfg)
● Telecoms
● Independent SW Vendors (ISVs)
● Application Service Providers (ASPs)
● Application Developers
52. SWG Go-to-Market Models -
Resell - Open Distribution
OEM Application Specific License
(Passport Advantage)
Description Deep embed product integration of Integration of IBM SW in partner’s ● Controlled distribution,
IBM SW in the partner’s solution. solution model. Degree of integration minimum of 3 certifications are
Solution cannot be disassembled of IBM SW can vary. required, two sales and one
into component parts. technical.
IBM brand is not visible to the IBM brand is visible to the client within
client within the partner’s solution. the partner’s solution.
Special contract terms beyond ● IBM brand is primary.
ASL to reinforce embedded focus. Collaboration is between partner and
Collaboration is between partner IBM (or VAD) channel sales teams.
and IBM brand labs & bus dev
teams.
Deeper license discounting than
ASL given more partner
responsibility
Partner Value add components Value add components No criteria for Value add
requirements L1/L2 support L1/L2 support by IBM
Restricted license to end user via L1/L2 support Full use license to the
partner solution license; partner customer
retains IBM license Restricted license to end user via Price determined by customer
WW price and sales territory partner solution license; partner PPA grid
Partner owns S&S renewals retains IBM license S&S renewals competitive
WW price and sales territory
Partner owns S&S renewals
64. Phase 1 - Co-Branding Capabilities
Elements that can be branded
Login / Password reset pages
Key System support links
Key System eMail messages
Default theme
Elements that will maintain IBM Corporate Identity
Service URLs
Service names
Service navigation
Engage / Connections Dashboard Rotating Banner
64
69. Cloud Directions for 2012
Offerings Go to Market Extensibility
New services
■ Alignment with the ● Open interfaces
● IBM Docs
IBM SmartCloud such as the Social
● eDiscovery Archive Business Toolkit
■ More flexible buying
options
● Enterprise grade
Continued feature evolution controls
● Messaging
● Social
■ Reseller tools and ● Flexible public,
enhancements dedicated and hybrid
● Unified Communications
deployment options
■ Controlled Distribution
69
74. SmartCloud Notes Certification Program Overview
Objective
— Deliver tools to enable Partner led LotusLive Notes service provisioning with data transfer
— Create a BP Certification Program to establish process competency and a business arrangement
Certification program
— Pre-requisites
● LotusLive Notes Business Partner Demo account
● IBM Certified System Administrator - Lotus Notes and Domino 8.5 certification
— Education
● LotusLive community and activity
● Instructor led course with lab exercises (fee based)
● Covers hybrid configuration and data transfer processes
● 2x's per month
● 3-5 students per class
— Evaluation
● IBM Certification exam (fee based)
— Authorization to perform in the “Data Migrator” role
● Access to OPT and OTT
77. Incentives for SaaS – beginning February 20, 2012*
Two incentive models for SaaS:
1. SaaS Rebate:
●
Paid on orders fulfilled through a VAD
2. SVI:
●
Paid on IBM direct fulfilled opportunities
●
Standard SVI program participation requirements
●
BAU: First to register , sales progression, claiming
SaaS incentive fees paid continuously – over life of engagement
●
Payment: Unique process for SaaS offerings
●
Fee paid on initial order and future period billings (including renewals)
●
Eligible Part Types: Subscription, Daily, On-Demand
●
Ineligible Part Types: Set up fees, Overage, SLA, Human Services
●
Payment cycle
●
Paid when minimum payment threshold reached or a specified amount of time has passed since last
payment
*Subject to change
Available for selected offerings and in selected geographies