The BIG enterprise and LITTLE agile / DevOps PROBLEM - Enterprise expectation misalignments - Making the Fast & Slow moving data work toward Enterprise Collaborative Improvement

1. What is a DevOps Feedback Loop?
By Paul Peissner
Agile/DevOps Advocate

2. What is a DevOps Feedback Loop?
What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM
BIG
little agile
enterprise

3. What is a DevOps Feedback Loop?
What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM
BIG
little
1) What is an Agile “cadence & culture”?
- The Pace, App size and Unified Dev & Ops
- Collaboration & learning vs. siloes & blame
Waterfall timelines &
organizational siloes agile
Big-Bang culture change…
enterprise

4. What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM
BIG
little agile
What is a DevOps Feedback Loop?
2) What is the definition of insanity?
- Agile Dev short agile patterns (Ops slow to provide feedback)
- Op/Bus. long-term data mode (Dev’s faster repeat cycles with no feedback)
Long timeframes to eval.
SW’s business success
Learning-sync is way off…
BIG enterprise

5. What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM
BIG
little agile
What is a DevOps Feedback Loop?
Big requests not aligned
to iterative focus/goals
3) What is Business’ expectation from software?
- Business requesters have little knowledge about Dev’s core strengths
- Dev iterations & backlog mgt…a “black box of communication” to business?
Set expectations/educate…
enterprise

6. What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM
CEO’s measure Bus. data
to determine Dev success
What is a DevOps Feedback Loop?
BIG
little agile
4) What is the CEO’s definition of “DONE or Success”?
- Integrate the whole Dev & Ops portfolio and track data to/from the business
- Agile/DevOps teams measure their projects and deployments for “success”
“Definition of done” for
Projects/Products/Businesses
enterprise

7. What is a DevOps Feedback Loop?
Anticipate BIG / little PROBLEMS…expect Enterprise “Misalignment”
Optimized for
short-term agility
Accountable and connected
with long-term and
far-reaching performance
and quality expectations!
Quality – Security Sustainable – Scalable

8. What is a DevOps Feedback Loop?
Where do DevOps feedback loops come from…
Where does DevOps feedback go…

9. Ops
What is a DevOps Feedback Loop?
Feedback comes from Ops PEOPLE
Where do DevOps feedback loops come from…
Ops Front Office Ops Back Office
Asset, System
or Service ID
X
End User or
Business line
(Person)
“P”
P
P2P
P
P
Support/Service
Management
(Person)
“P”

10. What is a DevOps Feedback Loop?
Feedback comes from Ops MACHINES
Ops
Feedback comes from Ops PEOPLE
Where do DevOps feedback loops come from…
Ops Front Office Ops Back Office
Asset, System
or Service ID
X
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
System/Cloud
Management
(Machine)
“M”
P
M
M2M
P2P
M
P
P
M
Support/Service
Management
(Person)
“P”

11. What is a DevOps Feedback Loop?
Feedback comes from Ops MACHINES
Ops
Feedback comes from Ops PEOPLE
Where do DevOps feedback loops come from…
Ops Front Office Ops Back Office
Asset, System
or Service ID
X
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
System/Cloud
Management
(Machine)
“M”
P
M
P2M
M2M
P2P
M2P
M
P
P
M
The above graphic inspired by Andi Mann’s article/image on DevOps.com:
http://devops.com/blogs/four-key-vectors-closing-devops-feedback-loop//
Support/Service
Management
(Person)
“P”

12. What is a DevOps Feedback Loop?
Feedback needs to go to Dev PEOPLE
Feedback needs to go to Dev system flows?
Ops
Ops Front Office Ops Back Office
System/Cloud
Management
(Machine)
Asset, System
or Service ID
?
Dev Improve Dev
X
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
“M”
Release or
Deploy ID
Support/Service
Management
(Person)
“P”
P
M
P2M
M2M
P2P
M2P
P
M
Where does DevOps feedback go…

13. Ops
Ops Front Office Ops Back Office
System/Cloud
Management
(Machine)
Asset, System
or Service ID
That is a great question!
And a longer discussion…
Release or
Deploy ID
Improve Dev
Dev Project
or Product ID
Fast-fix
traceability
Future
influence
Purge
forever
Dev
Improve Reuse
X
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
“M”
Support/Service
Management
(Person)
“P”
P
M
P2M
M2M
P2P
M2P
P
M
DevOps feedback loops…
Agile feedback loops…
What is a DevOps Feedback Loop?
What is a Dev system flow? ?
Project/Flow
Template ID
Recommend
Reuse
Versioned
/Managed
Code

14. What is a DevOps “Dev System” flow? – Short Summary!
GitEye
Private Cloud
Your Data Center
Public Clouds
Dashboards
Integrated portfolio, tool & process data (short-term & long-term) with traceability
Feedback
Evolving
Software
Practices
Open Source and
Accelerated
Dev Designs
Automation,
Cloud and
DevOps

15. What is a DevOps “Dev System” flow? – Short Summary!
GitEye
Private Cloud
Your Data Center
Public Clouds
Dashboards
Integrated portfolio, tool & process data (short-term & long-term) with traceability
Feedback
Any/All Dev
methodologies
Any location
with real-time &
historic insights
Maximize Open Source
Instant-on libraries of
Dev tooling with ready-to-reuse
(and changeable)
project templates / flows
Maximize the use of
Automation &
version everything!
LISTEN to everything
& everyone!
Enterprise Dev System Flows With Many Options – As Unique As The Project Requires!

16. What is Driving DevOps?
12
10
0 2 4 6 8
Automation
Various Sources:
Low
Medium
Automation
High
Automation
$ Cost
Quality
Productivity
http://www.methodsandtools.com/archive/archive.php?id=94,
http://www.infoq.com/articles/test-automation-continuous-delivery
http://devopsanywhere.blogspot.com/2013/02/sysadmin-productivity-and-chef.html
Full
Automation
Automation
Better Continuous Integration
Better Dev?
Cloud
Better Ops?
Open Source
Graghic Source:
Nathan Sowatskey, Cisco, DevNet Team
DevOps4Networks 2014 Presentation
Agile

17. The Enterprise Agile Maturity Curve Model - Over Time!

18. What is a DevOps Feedback Loop?
Ops
Ops Front Office Ops Back Office
System/Cloud
Management
(Machine)
Asset, System
or Service ID
Dev
Release or
Deploy ID
Improve Dev
Dev Project
or Product ID
Fast-fix
traceability
Versioned
/Managed
Code
Future
influence
Purge
forever
Improve Reuse
X
“M”
M2M
P2P
Tracking Total Cost, Time, Quality and Risk…creates future Dev modeling data
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
Support/Service
Management
(Person)
“P”
P
M
P2M
M2P
P
M Project/Flow
Template ID
Recommend
Reuse
More data-driven
decision-making
DevOps!

19. CxO – Is this Enterprise Agility?
What is a DevOps Feedback Loop?
PMO – Is this Continuous Planning?
CTO/VPE – Is this Continuous Improvement?
Ops
Ops Front Office Ops Back Office
System/Cloud
Management
(Machine)
Asset, System
or Service ID
Dev
Release or
Deploy ID
Improve Dev
Dev Project
or Product ID
Fast-fix
traceability
Versioned
/Managed
Code
Future
influence
Purge
forever
Improve Reuse
X
“M”
M2M
P2P
Tracking Total Cost, Time, Quality and Risk…creates future Dev modeling data
End User or
Business line
(Person)
“P”
Production, Cloud
or Data Center
(Machine)
“M”
Support/Service
Management
(Person)
“P”
P
M
P2M
M2P
P
M Project/Flow
Template ID
Recommend
Reuse
More data-driven
decision-making
DevOps!

20. Going Agile?
Going DevOps?
Stay out of the painful Insanity Loops!
Get More Feedback Loops!