SlideShare ist ein Scribd-Unternehmen logo
1 von 15
Rio Tinto Minerals
RTBS Deployment
November 28th 2011
RTBS Deployment Risk Analysis
73 risks identified
13 Opportunities, 60 Threats 15 class IV, 21 Class III
• 5:1 distribution between Threats and Opportunities is reasonable, given project
scope and timescale is already set
• Flat distribution of risks across the four classes - fairly encouraging at this early
stage of the project
– The number of class III & IV risks should diminish during BUP and PD
(although new risks may emerge)
– Half of class III & IV risks already have plans in place; we have to develop
plans for the others
• Recommend that the project appears on the Business risk register
– Threats to RTBS deployment Cost and (less likely) Schedule, driven mainly by
complexities involving Contact to Cash and Regional variations
– Some class I & II risks may be upgraded once better understood
– However Jadar risk downgraded – only need deploy simple processes for now
• Potential for improved performance through increased project management effort,
e.g. to help ensure risks that cut across all stream leads are managed
• Next review recommended at start of PD, 2.5 months’ time
30 November 2015 2
Opportunity summary
30 November 2015 3
• 13 Opportunities, of which 8 are class III or IV
• All 3 class IV opportunities are rated at Very Likely (>25% probability)
and two have plans in place, one needs a response plan
• All class III opportunities require response plans
1
4
5
3
0
1
2
3
4
5
6
Class I Class II Class III Class IV
No.ofRisks
Risk Class
Opportunity Risk Profile
Threat summary
• 60 threats of which 28 are class III or IV
• 12 class four threats, half already have plans in place
– 1 needs regular review - Complexity of regional variations
– 6 have plans in place and will be reviewed before or at PD
– 5 require plans, developed and tested in time for PD
• 16 class III threats, half already have plans in place
30 November 2015 4
15
17
16
12
0
2
4
6
8
10
12
14
16
18
Class I Class II Class III Class IV
No.ofRisks
Risk Class
Threat Risk Profile
8 Class III/IV Opportunities
2 Class IV opportunities, already in plan
• We may be able to increase our rate of continuous process improvement
through capturing the knowledge collected during deployment.
• We may improve the quality and relevance of the data
1 Class IV Opportunities needing management plan
• Decision making may improve if analysts have more time to analyse data
rather than input it to the system (new opportunity introduced by David Muir)
5 Class III Opportunities needing management plans
• If we can find other solutions to augment specific CTC requirements we may
deliver a better solution and improve engagement.
• We may be able to find functionality in RTBS that can offer better solutions
than currently in place.
• We may be able to capture experience and knowledge from this deployment
• The project may be able to control its costs better through deploying good
practice in planning and project management
• RTBS may enable us to implement Contract Management Tracking against
actual customer orders and invoices.
30 November 2015 5
12 Class IV threats
30 November 2015 6
1 Threat needing regular review
• We may encounter intractable problems in deploying all
functionality to some regions
5 Threats needing management plans
• If CTC executives do not supply enough detail on their
requirement, their functional area will not receive what they need
for the future.
• If we do not translate accurately into other languages we can
cause confusion and error.
• If RTBS does not support Carbon Emissions and other reporting
requirements we shall fail to meet legal/regulatory requirements.
• If we do not ensure that the quality system interfaces correctly with
RTBS we risk alienating customers by releasing faulty or wrong
product.
• We may import personal data that weakens protection against data
privacy legislation, particularly region-specific legislation.
12 Class IV threats (continued)
30 November 2015 7
6 Threats with plans in place but needing regular review
• If we do not perform BUP and PD well we shall fail to capture
requirements and may then deploy the system in a sub-optimal
way.
• As one of the first BUs to deploy in some regions, we shall
probably incur additional costs and disruption during deployment.
• If we find that other regions do not comply with RT current
business processes we shall encounter problems with deployment.
• If our Master Data Definitions contain inconsistencies across
regions we shall incur operational problems.
• If we do not estimate the full capital cost correctly, or fully identify
the scope and requirement, or successfully manage our risks, we
may dramatically exceed the expected capital budget and / or
timescale for go-live of the RTBS deployment.
• If we do not test the system properly before go live we may incur
significant problems during go-live.
Cause and Consequence analysis
30 November 2015 8
• 8 risks driven by the cause “CTC complexity”
• 4 opportunities, 4 threats
• 1 class IV, 4 class III, 2 class II/1
• 10 risks driven by the cause “regional complexity”
• 1 opportunity, class II
• 9 Threats, 6 class IV, 1 Class III, 2 Class II
• 44 risks directly impact economic performance consequence
• 33 threats
• 11 opportunities, including 4 class III
• 30 risks directly impact workforce relations consequence
• 4 opportunities including 2 class III
• 26 threats, including 2 class IV and 5 class II
• 23 risks directly impact compliance consequence
• 1 opportunity, only class 1
• 22 threats, including 6 class IV and 6 class III
CTC risks are quite balanced between opportunities and threats.
The imbalance of threats in the other categories indicates a
likelihood that some consequences will be felt
8 Risks driven by CTC complexity
1 class IV, 4 class III, 2 class II/1
30 November 2015 9
Threats – 1 class IV, 2 class III, 1 class II
TA0101 If CTC executives do not supply enough detail on their requirement, their
functional area will not receive what they need for the future.
TG0702 If we harmonize product codes to the full extent possible, we may cause a
lot of disruption
TG0703 If we are not careful in implementing our practices regarding pricing we
may violate anti-trust legislation or price an item wrongly.
TG0701 We may not be able to ship product due to a lack of an authorization code,
due to failure to deliver satisfactory reports to US Customs.
Opportunities – 2 class III, 1 each of classes II & I
OA0102 If we can find other solutions to augment specific CTC requirements we
may deliver a better solution and improve engagement.
OF0202 RTBS may enable us to implement Contract Management Tracking against
actual customer orders and invoices.
OA0103 If we can include in our scope some of the informal systems already being
used (spreadsheets) this will improve efficiency and acceptability.
OD0101 If we can find a way to use RTBS to report letters of credit etc., we can
improve reporting and make it more visible.
9 Threats driven by regional complexity
6 class IV, 1 Class III, 2 Class II
30 November 2015 10
TA0201 As one of the first BUs to deploy in some regions, we shall probably incur
additional costs and disruption during deployment.
TA0202 If we find that other regions do not comply with RT current business
processes we shall encounter problems with deployment.
TA0205 If we do not translate accurately into other languages we can cause
confusion and error.
TA0206 If our Master Data Definitions contain inconsistencies across regions we
shall incur operational problems.
TA0210 We may encounter intractable problems in deploying all functionality to
some regions.
TD0201 We may import personal data that weakens protection against data
privacy legislation, particularly region-specific legislation.
TA0204 If our business blueprint design does not take full account of detailed
local practice and requirements etc. we may encounter operational
problems on go-live.
TA0203 If our change management strategy does not take account of culture and
local practice etc. we may encounter operational problems on go-live.
TD0101 We may fail to meet legal reporting requirements.
33 Threats directly impact economic
performance
30 November 2015 11
1
4
3
2
1
3
2
0
1
6
1 1
2 2
0
1
4
2
1
0
1 1
0
22 2
0
1 1 1
0
1
0
1
2
3
4
5
6
7
Capital Cost ProjectSchedule Operating Costs Annual Production Annual Revenue Total Business
Value
Future Business React/Defend
Costs
No.ofRisks
Threat Risk Profile by Economic Consequence Area
Class I Class II Class III Class IV
11 opportunities directly impact economic
performance, of which 4 are class III
26 Threats directly impact workforce
relations
These include 2 class IV and 5 class III, as follows
TA0205 If we do not translate accurately into other languages we can cause
confusion and error.
TD0201 We may import personal data that weakens protection against data
privacy legislation, particularly region-specific legislation.
TA0301 If we try too hard to utilize all RTBS functionality we may overstretch
ourselves in deploying too much change.
TA0404 If people fail to attend courses when booked we shall fail to train
enough people in time for go live.
TA0407 If we do not test the system properly before go live we may incur
significant problems during go-live.
TC0302 We may trigger union negotiations regarding CBAs or individual
employee contracts or job descriptions.
TE0101 If management do not deploy the process consistently this would
reduce flexibility of the workforce
30 November 2015 12
22 Threats directly impact compliance
6 class IV
TA0101 If CTC executives do not supply enough detail on their requirement, their
functional area will not receive what they need for the future.
TA0202 If we find that other regions do not comply with RT current business
processes we shall encounter problems with deployment.
TA0205 If we do not translate accurately into other languages we can cause
confusion and error.
TA0407 If we do not test the system properly before go live we may incur
significant problems during go-live.
TC0701 If RTBS does not support Carbon Emissions and other reporting
requirements we shall fail to meet legal/regulatory requirements.
TD0201 We may import personal data that weakens protection against data privacy
legislation, particularly region-specific legislation.
6 others at class III
30 November 2015 13
Distribution by risk owner
30 November 2015 14
Total,
all
risks
Shared
across
streams
Threats Opportunities
Owners I II III IV Total I II III IV Total
Miller, Jim (RTM) 14 12 1 2 4 3 10 0 2 1 1 4
Velez, JoAnna (RTM) 8 1 0 1 2 1 4 1 1 2 0 4
Rothschopf, Heidi (RTM) 3 2 1 0 1 1 3 0 0 0 0 0
James, Jared (RTM) 1 0 1 0 0 0 1 0 0 0 0 0
Bush, David (RTM) 10 7 2 4 2 1 9 0 1 0 0 1
Delahousie, Dave (RTM) 1 0 0 0 0 1 1 0 0 0 0 0
Boothe, Melissa N. (RTP) 1 1 0 1 0 0 1 0 0 0 0 0
Gibson, Rick (RTM) 13 9 3 3 3 2 11 0 0 1 1 2
Hanson, Tim (IST) 3 0 1 2 0 0 3 0 0 0 0 0
Reece, Dane (RTM) 13 10 4 3 2 3 12 0 0 1 0 1
Bates, Brian (RTM) 1 1 0 0 1 0 1 0 0 0 0 0
Antal, Rod (RTM) 1 1 0 1 0 0 1 0 0 0 0 0
TBD Plan & Manage 4 1 1 1 1 0 3 0 0 0 1 1
Total 73 45 14 18 16 12 60 1 4 5 3 13
Risk ownership is concentrated with five individuals
• Four of these will be able to share a number of their risks across all the
stream leads
• The exception is JoAnna Velez, who owns 7 risks specific to CTC
Process Recommendations
• Next review recommended at start of PD, in 2½ months’ time
– Some risks may be ready for review earlier
• Class 2 risks should also be reviewed at PD stage
– E.g. Threat TA0406 – “If training is not effective, people will not
be able to operate the system effectively” may be upgrade if the
cost model proves to be complex to use.
• Recommend that the project appoints a risk register manager
for day-to-day management of the risk register
– Ensure up to date risk profile is available during changing period
of BUP and PD
– Help those Risk Owners who have risks shared across the
stream leads to co-ordinate action delivery and status update
• Each stream lead should develop and manage their own list of risks
within their own stream, ready for possible escalation to this risk
register at a later date.
30 November 2015 15

Weitere ähnliche Inhalte

Andere mochten auch

The Adolescent Brain: Some Implication for Educators©
The Adolescent Brain: Some Implication for Educators©  The Adolescent Brain: Some Implication for Educators©
The Adolescent Brain: Some Implication for Educators© TeenMentalHealth.org
 
2010 Year in Review Sun Life Financial Chair
2010 Year in Review Sun Life Financial Chair2010 Year in Review Sun Life Financial Chair
2010 Year in Review Sun Life Financial ChairTeenMentalHealth.org
 
Social Media & Teens
Social Media & TeensSocial Media & Teens
Social Media & Teenschadswanzy
 
School Mental Health Literacy: The Foundation for Youth Mental Health
School Mental Health Literacy: The Foundation for Youth Mental Health  School Mental Health Literacy: The Foundation for Youth Mental Health
School Mental Health Literacy: The Foundation for Youth Mental Health TeenMentalHealth.org
 
What Teachers Need to Know About ADHD Medications
What Teachers Need to Know About ADHD MedicationsWhat Teachers Need to Know About ADHD Medications
What Teachers Need to Know About ADHD MedicationsTeenMentalHealth.org
 
Dealing with Anxiety in the Classroom
Dealing with Anxiety in the ClassroomDealing with Anxiety in the Classroom
Dealing with Anxiety in the ClassroomTeenMentalHealth.org
 
Teens Slideshare
Teens SlideshareTeens Slideshare
Teens Slidesharekjellwr4
 
Understanding Mental Health and Mental Illness
Understanding Mental Health and Mental IllnessUnderstanding Mental Health and Mental Illness
Understanding Mental Health and Mental IllnessTeenMentalHealth.org
 
Understanding Generalized Anxiety Disorder
Understanding Generalized Anxiety DisorderUnderstanding Generalized Anxiety Disorder
Understanding Generalized Anxiety DisorderTeenMentalHealth.org
 

Andere mochten auch (16)

The Adolescent Brain: Some Implication for Educators©
The Adolescent Brain: Some Implication for Educators©  The Adolescent Brain: Some Implication for Educators©
The Adolescent Brain: Some Implication for Educators©
 
Mental Health Advocacy
Mental Health AdvocacyMental Health Advocacy
Mental Health Advocacy
 
Digital Media and Mental Health
Digital Media and Mental HealthDigital Media and Mental Health
Digital Media and Mental Health
 
Enhancing Motivation to Change
Enhancing Motivation to ChangeEnhancing Motivation to Change
Enhancing Motivation to Change
 
2010 Year in Review Sun Life Financial Chair
2010 Year in Review Sun Life Financial Chair2010 Year in Review Sun Life Financial Chair
2010 Year in Review Sun Life Financial Chair
 
Social Media & Teens
Social Media & TeensSocial Media & Teens
Social Media & Teens
 
School Mental Health Literacy: The Foundation for Youth Mental Health
School Mental Health Literacy: The Foundation for Youth Mental Health  School Mental Health Literacy: The Foundation for Youth Mental Health
School Mental Health Literacy: The Foundation for Youth Mental Health
 
What Teachers Need to Know About ADHD Medications
What Teachers Need to Know About ADHD MedicationsWhat Teachers Need to Know About ADHD Medications
What Teachers Need to Know About ADHD Medications
 
Dealing with Anxiety in the Classroom
Dealing with Anxiety in the ClassroomDealing with Anxiety in the Classroom
Dealing with Anxiety in the Classroom
 
Teens Slideshare
Teens SlideshareTeens Slideshare
Teens Slideshare
 
Primer on the brain revised
Primer on the brain   revisedPrimer on the brain   revised
Primer on the brain revised
 
School Mental Health
School Mental HealthSchool Mental Health
School Mental Health
 
Understanding Major Depression
Understanding Major DepressionUnderstanding Major Depression
Understanding Major Depression
 
Understanding Teen Behaviour
Understanding Teen BehaviourUnderstanding Teen Behaviour
Understanding Teen Behaviour
 
Understanding Mental Health and Mental Illness
Understanding Mental Health and Mental IllnessUnderstanding Mental Health and Mental Illness
Understanding Mental Health and Mental Illness
 
Understanding Generalized Anxiety Disorder
Understanding Generalized Anxiety DisorderUnderstanding Generalized Anxiety Disorder
Understanding Generalized Anxiety Disorder
 

Ähnlich wie Risk Analysis Findings

Platform Health Assessment at Department of Homeland Security Citizenship and...
Platform Health Assessment at Department of Homeland Security Citizenship and...Platform Health Assessment at Department of Homeland Security Citizenship and...
Platform Health Assessment at Department of Homeland Security Citizenship and...VMware Tanzu
 
Essential program management views
Essential program management viewsEssential program management views
Essential program management viewsGlen Alleman
 
Canada CS Training Refresh Project
Canada CS Training Refresh ProjectCanada CS Training Refresh Project
Canada CS Training Refresh ProjectEverett Diemer
 
Women in Innovation - Risk Register: What Could Possibly Go Wrong
Women in Innovation - Risk Register: What Could Possibly Go WrongWomen in Innovation - Risk Register: What Could Possibly Go Wrong
Women in Innovation - Risk Register: What Could Possibly Go WrongKTN
 
8.project management chapter 8
8.project management chapter 88.project management chapter 8
8.project management chapter 8Warui Maina
 
Operation management final
Operation management finalOperation management final
Operation management finalGoshi Fujimoto
 
Cloud computing 4 cloud service requirements
Cloud computing 4 cloud service requirementsCloud computing 4 cloud service requirements
Cloud computing 4 cloud service requirementsVaibhav Khanna
 
A Structured Approach to Estimating Software Intensive Projects - René Berghu...
A Structured Approach to Estimating Software Intensive Projects - René Berghu...A Structured Approach to Estimating Software Intensive Projects - René Berghu...
A Structured Approach to Estimating Software Intensive Projects - René Berghu...Nesma
 
Chapter 1 Managing changeQ1 Figure 1.76 shows how bad an imple.docx
Chapter 1  Managing changeQ1  Figure 1.76 shows how bad an imple.docxChapter 1  Managing changeQ1  Figure 1.76 shows how bad an imple.docx
Chapter 1 Managing changeQ1 Figure 1.76 shows how bad an imple.docxtidwellveronique
 
Software Project Management: Risk Management
Software Project Management: Risk ManagementSoftware Project Management: Risk Management
Software Project Management: Risk ManagementMinhas Kamal
 
Network Centric Cloud: Competing in a IT World with a Telecom Approach
Network Centric Cloud: Competing in a IT World with a Telecom ApproachNetwork Centric Cloud: Competing in a IT World with a Telecom Approach
Network Centric Cloud: Competing in a IT World with a Telecom ApproachEduardo Mendez Polo
 
Back to the Future
Back to the FutureBack to the Future
Back to the Futurecssa
 
Analyzing Project Failure Modes: Lessons learnt from the field
Analyzing Project Failure Modes: Lessons learnt from the fieldAnalyzing Project Failure Modes: Lessons learnt from the field
Analyzing Project Failure Modes: Lessons learnt from the fieldcssa
 
sample fcitsm paper 4v6a including rationale
 sample fcitsm paper 4v6a including rationale sample fcitsm paper 4v6a including rationale
sample fcitsm paper 4v6a including rationaleEr Shuja Abbas
 
Icd 10 implementation and business final slideshare
Icd 10 implementation and business final slideshareIcd 10 implementation and business final slideshare
Icd 10 implementation and business final slideshareMichael Arrigo
 
CRD IV and EBA reporting
CRD IV and EBA reportingCRD IV and EBA reporting
CRD IV and EBA reportingPhilippe Meyer
 

Ähnlich wie Risk Analysis Findings (20)

Platform Health Assessment at Department of Homeland Security Citizenship and...
Platform Health Assessment at Department of Homeland Security Citizenship and...Platform Health Assessment at Department of Homeland Security Citizenship and...
Platform Health Assessment at Department of Homeland Security Citizenship and...
 
Essential program management views
Essential program management viewsEssential program management views
Essential program management views
 
Canada CS Training Refresh Project
Canada CS Training Refresh ProjectCanada CS Training Refresh Project
Canada CS Training Refresh Project
 
Women in Innovation - Risk Register: What Could Possibly Go Wrong
Women in Innovation - Risk Register: What Could Possibly Go WrongWomen in Innovation - Risk Register: What Could Possibly Go Wrong
Women in Innovation - Risk Register: What Could Possibly Go Wrong
 
NJBA TRID Feature Article-SBlanchette
NJBA TRID Feature Article-SBlanchetteNJBA TRID Feature Article-SBlanchette
NJBA TRID Feature Article-SBlanchette
 
8.project management chapter 8
8.project management chapter 88.project management chapter 8
8.project management chapter 8
 
Operation management final
Operation management finalOperation management final
Operation management final
 
Cloud computing 4 cloud service requirements
Cloud computing 4 cloud service requirementsCloud computing 4 cloud service requirements
Cloud computing 4 cloud service requirements
 
A Structured Approach to Estimating Software Intensive Projects - René Berghu...
A Structured Approach to Estimating Software Intensive Projects - René Berghu...A Structured Approach to Estimating Software Intensive Projects - René Berghu...
A Structured Approach to Estimating Software Intensive Projects - René Berghu...
 
Chapter 1 Managing changeQ1 Figure 1.76 shows how bad an imple.docx
Chapter 1  Managing changeQ1  Figure 1.76 shows how bad an imple.docxChapter 1  Managing changeQ1  Figure 1.76 shows how bad an imple.docx
Chapter 1 Managing changeQ1 Figure 1.76 shows how bad an imple.docx
 
CMMC 2.0 Explained: Impact for SMBs
CMMC 2.0 Explained:  Impact for SMBsCMMC 2.0 Explained:  Impact for SMBs
CMMC 2.0 Explained: Impact for SMBs
 
Software Project Management: Risk Management
Software Project Management: Risk ManagementSoftware Project Management: Risk Management
Software Project Management: Risk Management
 
Network Centric Cloud: Competing in a IT World with a Telecom Approach
Network Centric Cloud: Competing in a IT World with a Telecom ApproachNetwork Centric Cloud: Competing in a IT World with a Telecom Approach
Network Centric Cloud: Competing in a IT World with a Telecom Approach
 
Lean Project Leadership
Lean Project LeadershipLean Project Leadership
Lean Project Leadership
 
Back to the Future
Back to the FutureBack to the Future
Back to the Future
 
Analyzing Project Failure Modes: Lessons learnt from the field
Analyzing Project Failure Modes: Lessons learnt from the fieldAnalyzing Project Failure Modes: Lessons learnt from the field
Analyzing Project Failure Modes: Lessons learnt from the field
 
Level 3
Level 3Level 3
Level 3
 
sample fcitsm paper 4v6a including rationale
 sample fcitsm paper 4v6a including rationale sample fcitsm paper 4v6a including rationale
sample fcitsm paper 4v6a including rationale
 
Icd 10 implementation and business final slideshare
Icd 10 implementation and business final slideshareIcd 10 implementation and business final slideshare
Icd 10 implementation and business final slideshare
 
CRD IV and EBA reporting
CRD IV and EBA reportingCRD IV and EBA reporting
CRD IV and EBA reporting
 

Risk Analysis Findings

  • 1. Rio Tinto Minerals RTBS Deployment November 28th 2011
  • 2. RTBS Deployment Risk Analysis 73 risks identified 13 Opportunities, 60 Threats 15 class IV, 21 Class III • 5:1 distribution between Threats and Opportunities is reasonable, given project scope and timescale is already set • Flat distribution of risks across the four classes - fairly encouraging at this early stage of the project – The number of class III & IV risks should diminish during BUP and PD (although new risks may emerge) – Half of class III & IV risks already have plans in place; we have to develop plans for the others • Recommend that the project appears on the Business risk register – Threats to RTBS deployment Cost and (less likely) Schedule, driven mainly by complexities involving Contact to Cash and Regional variations – Some class I & II risks may be upgraded once better understood – However Jadar risk downgraded – only need deploy simple processes for now • Potential for improved performance through increased project management effort, e.g. to help ensure risks that cut across all stream leads are managed • Next review recommended at start of PD, 2.5 months’ time 30 November 2015 2
  • 3. Opportunity summary 30 November 2015 3 • 13 Opportunities, of which 8 are class III or IV • All 3 class IV opportunities are rated at Very Likely (>25% probability) and two have plans in place, one needs a response plan • All class III opportunities require response plans 1 4 5 3 0 1 2 3 4 5 6 Class I Class II Class III Class IV No.ofRisks Risk Class Opportunity Risk Profile
  • 4. Threat summary • 60 threats of which 28 are class III or IV • 12 class four threats, half already have plans in place – 1 needs regular review - Complexity of regional variations – 6 have plans in place and will be reviewed before or at PD – 5 require plans, developed and tested in time for PD • 16 class III threats, half already have plans in place 30 November 2015 4 15 17 16 12 0 2 4 6 8 10 12 14 16 18 Class I Class II Class III Class IV No.ofRisks Risk Class Threat Risk Profile
  • 5. 8 Class III/IV Opportunities 2 Class IV opportunities, already in plan • We may be able to increase our rate of continuous process improvement through capturing the knowledge collected during deployment. • We may improve the quality and relevance of the data 1 Class IV Opportunities needing management plan • Decision making may improve if analysts have more time to analyse data rather than input it to the system (new opportunity introduced by David Muir) 5 Class III Opportunities needing management plans • If we can find other solutions to augment specific CTC requirements we may deliver a better solution and improve engagement. • We may be able to find functionality in RTBS that can offer better solutions than currently in place. • We may be able to capture experience and knowledge from this deployment • The project may be able to control its costs better through deploying good practice in planning and project management • RTBS may enable us to implement Contract Management Tracking against actual customer orders and invoices. 30 November 2015 5
  • 6. 12 Class IV threats 30 November 2015 6 1 Threat needing regular review • We may encounter intractable problems in deploying all functionality to some regions 5 Threats needing management plans • If CTC executives do not supply enough detail on their requirement, their functional area will not receive what they need for the future. • If we do not translate accurately into other languages we can cause confusion and error. • If RTBS does not support Carbon Emissions and other reporting requirements we shall fail to meet legal/regulatory requirements. • If we do not ensure that the quality system interfaces correctly with RTBS we risk alienating customers by releasing faulty or wrong product. • We may import personal data that weakens protection against data privacy legislation, particularly region-specific legislation.
  • 7. 12 Class IV threats (continued) 30 November 2015 7 6 Threats with plans in place but needing regular review • If we do not perform BUP and PD well we shall fail to capture requirements and may then deploy the system in a sub-optimal way. • As one of the first BUs to deploy in some regions, we shall probably incur additional costs and disruption during deployment. • If we find that other regions do not comply with RT current business processes we shall encounter problems with deployment. • If our Master Data Definitions contain inconsistencies across regions we shall incur operational problems. • If we do not estimate the full capital cost correctly, or fully identify the scope and requirement, or successfully manage our risks, we may dramatically exceed the expected capital budget and / or timescale for go-live of the RTBS deployment. • If we do not test the system properly before go live we may incur significant problems during go-live.
  • 8. Cause and Consequence analysis 30 November 2015 8 • 8 risks driven by the cause “CTC complexity” • 4 opportunities, 4 threats • 1 class IV, 4 class III, 2 class II/1 • 10 risks driven by the cause “regional complexity” • 1 opportunity, class II • 9 Threats, 6 class IV, 1 Class III, 2 Class II • 44 risks directly impact economic performance consequence • 33 threats • 11 opportunities, including 4 class III • 30 risks directly impact workforce relations consequence • 4 opportunities including 2 class III • 26 threats, including 2 class IV and 5 class II • 23 risks directly impact compliance consequence • 1 opportunity, only class 1 • 22 threats, including 6 class IV and 6 class III CTC risks are quite balanced between opportunities and threats. The imbalance of threats in the other categories indicates a likelihood that some consequences will be felt
  • 9. 8 Risks driven by CTC complexity 1 class IV, 4 class III, 2 class II/1 30 November 2015 9 Threats – 1 class IV, 2 class III, 1 class II TA0101 If CTC executives do not supply enough detail on their requirement, their functional area will not receive what they need for the future. TG0702 If we harmonize product codes to the full extent possible, we may cause a lot of disruption TG0703 If we are not careful in implementing our practices regarding pricing we may violate anti-trust legislation or price an item wrongly. TG0701 We may not be able to ship product due to a lack of an authorization code, due to failure to deliver satisfactory reports to US Customs. Opportunities – 2 class III, 1 each of classes II & I OA0102 If we can find other solutions to augment specific CTC requirements we may deliver a better solution and improve engagement. OF0202 RTBS may enable us to implement Contract Management Tracking against actual customer orders and invoices. OA0103 If we can include in our scope some of the informal systems already being used (spreadsheets) this will improve efficiency and acceptability. OD0101 If we can find a way to use RTBS to report letters of credit etc., we can improve reporting and make it more visible.
  • 10. 9 Threats driven by regional complexity 6 class IV, 1 Class III, 2 Class II 30 November 2015 10 TA0201 As one of the first BUs to deploy in some regions, we shall probably incur additional costs and disruption during deployment. TA0202 If we find that other regions do not comply with RT current business processes we shall encounter problems with deployment. TA0205 If we do not translate accurately into other languages we can cause confusion and error. TA0206 If our Master Data Definitions contain inconsistencies across regions we shall incur operational problems. TA0210 We may encounter intractable problems in deploying all functionality to some regions. TD0201 We may import personal data that weakens protection against data privacy legislation, particularly region-specific legislation. TA0204 If our business blueprint design does not take full account of detailed local practice and requirements etc. we may encounter operational problems on go-live. TA0203 If our change management strategy does not take account of culture and local practice etc. we may encounter operational problems on go-live. TD0101 We may fail to meet legal reporting requirements.
  • 11. 33 Threats directly impact economic performance 30 November 2015 11 1 4 3 2 1 3 2 0 1 6 1 1 2 2 0 1 4 2 1 0 1 1 0 22 2 0 1 1 1 0 1 0 1 2 3 4 5 6 7 Capital Cost ProjectSchedule Operating Costs Annual Production Annual Revenue Total Business Value Future Business React/Defend Costs No.ofRisks Threat Risk Profile by Economic Consequence Area Class I Class II Class III Class IV 11 opportunities directly impact economic performance, of which 4 are class III
  • 12. 26 Threats directly impact workforce relations These include 2 class IV and 5 class III, as follows TA0205 If we do not translate accurately into other languages we can cause confusion and error. TD0201 We may import personal data that weakens protection against data privacy legislation, particularly region-specific legislation. TA0301 If we try too hard to utilize all RTBS functionality we may overstretch ourselves in deploying too much change. TA0404 If people fail to attend courses when booked we shall fail to train enough people in time for go live. TA0407 If we do not test the system properly before go live we may incur significant problems during go-live. TC0302 We may trigger union negotiations regarding CBAs or individual employee contracts or job descriptions. TE0101 If management do not deploy the process consistently this would reduce flexibility of the workforce 30 November 2015 12
  • 13. 22 Threats directly impact compliance 6 class IV TA0101 If CTC executives do not supply enough detail on their requirement, their functional area will not receive what they need for the future. TA0202 If we find that other regions do not comply with RT current business processes we shall encounter problems with deployment. TA0205 If we do not translate accurately into other languages we can cause confusion and error. TA0407 If we do not test the system properly before go live we may incur significant problems during go-live. TC0701 If RTBS does not support Carbon Emissions and other reporting requirements we shall fail to meet legal/regulatory requirements. TD0201 We may import personal data that weakens protection against data privacy legislation, particularly region-specific legislation. 6 others at class III 30 November 2015 13
  • 14. Distribution by risk owner 30 November 2015 14 Total, all risks Shared across streams Threats Opportunities Owners I II III IV Total I II III IV Total Miller, Jim (RTM) 14 12 1 2 4 3 10 0 2 1 1 4 Velez, JoAnna (RTM) 8 1 0 1 2 1 4 1 1 2 0 4 Rothschopf, Heidi (RTM) 3 2 1 0 1 1 3 0 0 0 0 0 James, Jared (RTM) 1 0 1 0 0 0 1 0 0 0 0 0 Bush, David (RTM) 10 7 2 4 2 1 9 0 1 0 0 1 Delahousie, Dave (RTM) 1 0 0 0 0 1 1 0 0 0 0 0 Boothe, Melissa N. (RTP) 1 1 0 1 0 0 1 0 0 0 0 0 Gibson, Rick (RTM) 13 9 3 3 3 2 11 0 0 1 1 2 Hanson, Tim (IST) 3 0 1 2 0 0 3 0 0 0 0 0 Reece, Dane (RTM) 13 10 4 3 2 3 12 0 0 1 0 1 Bates, Brian (RTM) 1 1 0 0 1 0 1 0 0 0 0 0 Antal, Rod (RTM) 1 1 0 1 0 0 1 0 0 0 0 0 TBD Plan & Manage 4 1 1 1 1 0 3 0 0 0 1 1 Total 73 45 14 18 16 12 60 1 4 5 3 13 Risk ownership is concentrated with five individuals • Four of these will be able to share a number of their risks across all the stream leads • The exception is JoAnna Velez, who owns 7 risks specific to CTC
  • 15. Process Recommendations • Next review recommended at start of PD, in 2½ months’ time – Some risks may be ready for review earlier • Class 2 risks should also be reviewed at PD stage – E.g. Threat TA0406 – “If training is not effective, people will not be able to operate the system effectively” may be upgrade if the cost model proves to be complex to use. • Recommend that the project appoints a risk register manager for day-to-day management of the risk register – Ensure up to date risk profile is available during changing period of BUP and PD – Help those Risk Owners who have risks shared across the stream leads to co-ordinate action delivery and status update • Each stream lead should develop and manage their own list of risks within their own stream, ready for possible escalation to this risk register at a later date. 30 November 2015 15