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Messaging for Product
Launch

        How do you g et a fire going?
Your Product Launch Challenge

                            You



                                    60%
                                  Status Quo
       Prospect
       Launch
                  Why Us?

                            Them
Pick the Right Starting Point


 65 %
 Buying Vision
                             35 %
                              Bake-Off
                                         You



                                                  60%
                                               Status Quo
                                               St
                   Product
                   Launch
Why Change?                   Why Us?
    Yes#1                       Yes#3

            Why Now?
                 Yes#2                   Them
Your Prospect’s Brain
Whitepaper	
  




                             New Brain
                             Designed for Analysis




                               Old Brain
                               Designed for Survival
                        Decision-Making Engine
How do you
 do this?
Customer Conversation System


                 Message it Great


    Messages           Tools              Skills
     Develop         Deploy              Deliver
   status quo-   in distinctive,     with compelling,
busting messages relevant tools      memorable skill

  Marketing                              Sales
               Integrated Approach
Wake the Old Brain


         Your messaging needs to:
         •  Make the status quo unsafe
         •  Challenge current assumptions
         •  Create urgency for change
         •  Show desired outcomes at risk
Use the Right Design Point




                                 Threats    Solution
                      Outcome
                       at risk   Problems   Solution   New End
                                                        State
Customer Status Quo
                                  Misses    Solution
Big Idea #1
   Develop Prospect-centric,
  Challenge-Focused Content
that loosens the status quo and
  convinces the prospect they
        need to change.
Messaging Warning!


        There’s a risk: If
         you are using
         Personas and
          Voice of the
        Customer (VOC)
          to drive your
            message
         development.
Customer Conversation System


                 Message it Great


    Messages           Tools              Skills
     Develop         Deploy              Deliver
   status quo-   in distinctive,     with compelling,
busting messages relevant tools      memorable skill

  Marketing                              Sales
               Integrated Approach
Whitepaper	
  
                                                                                                           Whitepaper	
  

Whitepaper	
                        Whitepaper	
  




                                                                              Whitepaper	
  

                                                                                                                Whitepaper	
  
                                            Whitepaper	
  
       Whitepaper	
  




                                                             Whitepaper	
  
                                                                                               Whitepaper	
  
                        Whitepaper	
  
Your Prospect’s Brain
       Whitepaper	
  




                                    New Brain
                                    Designed for Analysis



blah blah
blah blah
                                      Old Brain
                                      Designed for Survival
                               Decision-Making Engine
Speak to the Old Brain
           Visual Storytelling
Big Idea #2
Use proven Visual Storytelling
    “message objects” for
 appealing to the old brain
 and breaking free from the
     written-word trap.
Tools Warning!


       There’s a risk: If
      you aren’t using
      videos to coach
      salespeople and
        tell prospects
        your story in a
      product launch.
Customer Conversation System


                 Message it Great


    Messages           Tools              Skills
     Develop         Deploy              Deliver
   status quo-   in distinctive,     with compelling,
busting messages relevant tools      memorable skill

  Marketing                              Sales
               Integrated Approach
88%
Conversation NOT Presentation
YOU ARE
 HERE
Big Idea #3
   Integrate product launch
   messaging and tools with
high-impact conversation and
 presentation skills training
  that ensure salespeople are
 role-playing your new story.
Skills Warning!


       There’s a risk: If
       your reps can’t
           deliver an
           engaging
        conversation
       when trying to
      differentiate your
      product launch.
Customer Conversation System


                 Message it Great


    Messages           Tools              Skills
     Develop         Deploy              Deliver
   status quo-   in distinctive,     with compelling,
busting messages relevant tools      memorable skill

  Marketing                              Sales
               Integrated Approach

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Effectively Launching New Products To, and Through, Your Field Organization

  • 1. Messaging for Product Launch How do you g et a fire going?
  • 2. Your Product Launch Challenge You 60% Status Quo Prospect Launch Why Us? Them
  • 3. Pick the Right Starting Point 65 % Buying Vision 35 % Bake-Off You 60% Status Quo St Product Launch Why Change? Why Us? Yes#1 Yes#3 Why Now? Yes#2 Them
  • 4. Your Prospect’s Brain Whitepaper   New Brain Designed for Analysis Old Brain Designed for Survival Decision-Making Engine
  • 5. How do you do this?
  • 6. Customer Conversation System Message it Great Messages Tools Skills Develop Deploy Deliver status quo- in distinctive, with compelling, busting messages relevant tools memorable skill Marketing Sales Integrated Approach
  • 7. Wake the Old Brain Your messaging needs to: •  Make the status quo unsafe •  Challenge current assumptions •  Create urgency for change •  Show desired outcomes at risk
  • 8. Use the Right Design Point Threats Solution Outcome at risk Problems Solution New End State Customer Status Quo Misses Solution
  • 9. Big Idea #1 Develop Prospect-centric, Challenge-Focused Content that loosens the status quo and convinces the prospect they need to change.
  • 10. Messaging Warning! There’s a risk: If you are using Personas and Voice of the Customer (VOC) to drive your message development.
  • 11. Customer Conversation System Message it Great Messages Tools Skills Develop Deploy Deliver status quo- in distinctive, with compelling, busting messages relevant tools memorable skill Marketing Sales Integrated Approach
  • 12. Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper   Whitepaper  
  • 13. Your Prospect’s Brain Whitepaper   New Brain Designed for Analysis blah blah blah blah Old Brain Designed for Survival Decision-Making Engine
  • 14. Speak to the Old Brain Visual Storytelling
  • 15. Big Idea #2 Use proven Visual Storytelling “message objects” for appealing to the old brain and breaking free from the written-word trap.
  • 16. Tools Warning! There’s a risk: If you aren’t using videos to coach salespeople and tell prospects your story in a product launch.
  • 17. Customer Conversation System Message it Great Messages Tools Skills Develop Deploy Deliver status quo- in distinctive, with compelling, busting messages relevant tools memorable skill Marketing Sales Integrated Approach
  • 20. Big Idea #3 Integrate product launch messaging and tools with high-impact conversation and presentation skills training that ensure salespeople are role-playing your new story.
  • 21. Skills Warning! There’s a risk: If your reps can’t deliver an engaging conversation when trying to differentiate your product launch.
  • 22. Customer Conversation System Message it Great Messages Tools Skills Develop Deploy Deliver status quo- in distinctive, with compelling, busting messages relevant tools memorable skill Marketing Sales Integrated Approach