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Ecommerce B2C customer life cycle

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Copernica BV
Copernica BV

A visual of a customer life cycle in b2c for ecommerce. Generate traffic, nurture visitors, create conversions, engage with customers, increase loyalty and incentivize inactive customers.

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WWW.COPERNICA.COM INTERESTED? PROCEEDTO CHECK-OUT? ONLINESHOPPERS CHECK-OUT SALE RECURRINGSALE LOYALCUSTOMER MYACCOUNT SHOP,CREATEACCOUNTOR SUBSCRIBETONEWSLETTER SEARCH (SEO,SEA,PPC) FIRSTVISIT EXIT EXIT YES NO YES NO TypesofCampaigns withCopernica -Welcomemail -Nurture -RelevantTimeline -ProfileEnrichment --Newsletter -Sales TypesofCampaigns withCopernica -2hrs-Needhelp? -24hrs-Reminder -2days-Differentiate -5days-Incentive TypesofCampaigns withCopernica -Transactional -SharetoSocial -Reviewproducts -Reviewourservice --Loyalty TypesofCampaigns withCopernica -Nurture -RelevantTimeline -ProfileEnrichment -Retention --Newsletter -Sales -Loyalty TypesofCampaigns withCopernica -Nurture -RelevantTimeline -ProfileEnrichment -Newsletter --Sales -Loyalty -Referral COPERNICA COMPLETE CHECK-OUT? EXIT YES NO COPERNICA BACKFOR MORE SHOPPING? EXIT YES NO COPERNICA COPERNICA B2CE-CommerceLifecycle ONLINESHOPPERSFLOW

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