Slides from a presentation Ken Berger, President & CEO of Charity Navigator, gave a in Toronto, Canada at the annual Being Good at Doing Good Conference. The presentation expressed his views on the battle we face in trying to get nonprofit organizations to become more transparent worldwide and efforts at Charity Navigator to encourage them to do so.

1. The Battle for Transparency
in the Nonprofit Sector
Presentation at
Being Good at Doing Good 2012 Conference
Ken Berger, President & CEO
Charity Navigator
February 13, 2012
Presented by Ken Berger, Pres. & CEO of Charity Navigator

2. Your Guide Where the
to Heart
Intelligent Meets the
Giving Mind

3. WHY IS THERE A BATTLE FOR TRANSPARENCY?

4. THE EXCUSES FOR LACK OF TRANSPARENCY
• A Fear of Fallout from Potential Criticism
• It’s All About the Work
• Lack of Resources
• Bored Boards
• Donor Indifference
• The Growth Motive
• Inadequate Monitoring (Internal & External)

5. THE BATTLE WON
(The Nonprofit
Marketplace
Hewlett Foundation,
2008)

6. THE INFORMATION INTERMEDIARY PROBLEM

7. 2011: CN 2.0 - TRANSPARENCY IS RATED

8. NEXT UP: TRANSPARENCY IN REPORTING RESULTS
Does your organization provide the following
information on your web site?
1. Results logic and measures
2. Constituency voice (beneficiary and other
stakeholder feedback via surveys)
3. Compliance with certification and
standard bodies as well as Independent
evaluations for all programs

9. A FEW OTHER SUGGESTIONS FROM 30 YEARS
3 CORE VALUES:
• TEAM MODEL
• CONTINUOUS IMPROVEMENT PROCESS
• CLIENT CENTERED APPROACH

10. A FEW ORGANIZATIONAL QUESTIONS TO CONSIDER
1. Does the nonprofit evidence honest and open
communication with all audiences – clients, funders,
staff and the general public?
2. Does it have a willingness to acknowledge not just the
accomplishments, but the failures and challenges?
3. Does the organization evidence transparency and
accountability in its actions? For example, does it have
a whistle blower policy? Does it review executive
compensation in an objective manner and report this to
stakeholders?

11. A SMALL GLIMPSE AT OUR FUTURE

12. OUR BEST HOPE !
Transparent Nonprofit Leaders

13. Your Questions & Our Web
Addresses
Website: www.charitynavigator.org
Blogs:
www.kenscommentary.org
blog.charitynavigator.org
Twitter- kenscommentary
Email – kberger@charitynavigator.org