1. Basics on Knowledge Sharing April, 2007 Webinar presentation, LINGOS

2. Mare Fort Knowledge Sharing Senior Advisor CARE USA

6. Knowledge sharing and Information Sharing “ Sharing knowledge is not about giving people something, or getting something from them. That is only valid for information sharing. Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action ; it is about creating learning processes” Peter Senge

10. Many times… Tacit knowledge can be expressed only in Action

11. Explicit knowledge is usually expressed in symbols, oral or written.

12. Tacit to Explicit: Organizational Learning process Nonaka & Takeuchi developed a model on how tacit knowledge is transformed to explicit and then back to tacit Socialization : share tacit knowledge Externalization : transform tacit into explicit Combination : Open the borders and deepness of knowledge Internalization : Transform explicit knowledge into tacit. Tacit Explicit Explicit Tacit Externalization S ocialization Internalization C ombination

13. Knowledge Sharing process: CCASS Communication Creation Application Socialization Synthesis

15. Stories to share…. Do you have an inspiring KS story to share with us?...

16. Stories to share….

20. Successful Knowledge Sharing Global IT platform/connectivity KS model: core process Behavioral change Roles Enabling processes: capacity building, hiring & performance management, reward & recognition system, tools and methods available diversity Global Intranet: Knowledge Gateway Collecting and connecting Websites to share (incl. 2.0) Leadership support Strategic plan Organizational challenges to achieve them Strategic Directions LEARNING AGENDA