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2012

Change Or Die




Bryan K. O’Rourke - CEO Integerus
                                            9 Things Fitness Industry
©2012 | www.bryankorourke.com
 January 2012
                                        Leaders & Brands Must Do To
                                    1     Avoid Extinction & Flourish
Introduction - Change or Die                                                                              2012
9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish

I’ve had the privilege to hear from and engage with thousands of leaders in the ïŹtness, health club and wellness
industry during the past several years. From CEO’s of global brands, to trainers, health club owners, suppliers and
educators in the U.S. and across the globe. The industry is going through a lot of change and trying to challenge
common views is hard because many don’t think there are big problems, nor do they believe wholesale change is
upon them. I don’t agree (to understand why watch this). It is my belief that the global health and ïŹtness industry is
going through a period of great disruption, hence the image of a lion attempting to eat a zebra on the previous page.
For those who agree the future will entail tremendous change, the most common questions raised during our
conversations are: “How do we respond? How do we deal with it? What should we do?” These are good questions
and they deserve answers.

Good answers are hard to share because there are a variety of implications for each business, person or institution.
As a result I’ve prepared this brief outline of what I believe each and every participant should contemplate about
what must be done differently when it comes to surviving now and succeeding in the future. Remember, as much as
tremendous change and disruption can create pain for those ïŹrmly planted in the present and past, so will it create
new opportunities for those with an eye to the future.

Hopefully this content will provide a construct to help those who’ve asked these questions and to create a dialogue
about what can be done to make the future brighter for us all. For me that future is one where health, ïŹtness and
wellness become more attainable for all people across the globe, thus improving the quality of hundreds of millions
of lives. Most importantly, that professionals like you are the ones contributing the most to that future.

Please tell me what you think about the 9 things we should do. I look forward to hearing your point of view.
Bryan O’Rourke
www.bryankorourke.com @bryankorourke                                                                       January 2012

                                                          2
9 Things Fitness Industry Leaders &
Change Or Die                                                   Brands Must Do To
                                                       Avoid Extinction & Flourish




                                      begin by accepting.....




                It Is THE END OF BUSINESS, as usual.....
                                             www.endofbusiness.com

Bryan K. O’Rourke - CEO Integerus
©2012 | www.bryankorourke.com                                                  3
9 Things Fitness Industry Leaders &
Change Or Die                              Brands Must Do To
                                  Avoid Extinction & Flourish


                                    Its about the
                                    CUSTOMER
                                           stupid




Things HAVE Changed   4
The 9 Things Fitness Industry Leaders
Change Or Die                                   & Brands Must Do To
                                          Avoid Extinction & Flourish




“Its not the strongest
species that survive,
nor the most intelligent,
but the ones most
responsive to change.”

-Charles Darwin

A bright future requires         Bryan K. O’Rourke - CEO Integerus
adaptation.....             5
                                  ©2012 | www.bryankorourke.com
Change Or Die                                        2012




    9
                                         Things Fitness
                                    Industry Leaders &
                                    Brands Must Do To
                                    Avoid Extinction &
                                               Flourish

Bryan K. O’Rourke - CEO Integerus
©2012 | www.bryankorourke.com                             6
I. LEADERSHIP | Eliminate Dogma & Outdated Thinking
    same old leaders, same old issues




                                                        Leaders Must Accept Things HAVE
                                                       Really Changed. If They Don’t, They
                                                       Need To Go. Relying On A Glorious
                                                         Past & Defending The Status Quo
                                                         Doesn’t Won’t Get Us Anywhere.

7    Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
II. Identify And ENABLE EVANGELISTS

                Organizations Need HERO’S To Reject The Status
               Quo & Usher In The New. We Need More People
              From OUTSIDE The Industry With Different Views .




8   Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & BrandsKeys To Building A Social Fitness Business
                                                                               9 Must Do To Avoid Extinction & Flourish
III. STOP Using OLD SCHOOL Tactics (particularly marketing)


                                                  Move From An OUTBOUND
                                                  To An INBOUND Philosophy.
                                               People Can’t Be Tricked Anymore.
                                                               Listen Or Perish.



TRICKY MARKETING NEEDS TO GO




9   Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
IV. TRULY SERVE Your COMMUNITY

                                       Create & Share Powerful Ideas
                                          That Solve Big Problems In
                                                   Exceptional Ways.


 WOW
                                                                                                   do good,


                                                                               GiVE
  Bryan K. O’Rourke, CEO Integerus                     10                     9 Keys To Building A Social Fitness Business
 Bryan K. O’Rourke, CEO Integerus    9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
V. Generate & Share Valuable INFORMATION




                                                                         BUILD TRUST
                                                     Teach, Inform, Share, Learn, BE
                                                             REAL. DO NOT Hide,
                                                                Manipulate Or Deceive
11 Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
VI. Adopt SOCIAL ENTERPRISE PLATFORM | MOSOLO


                                                                                        be

                                                                       OpEN
     The Enterprise Platform Is Your
Future. Move Tech Out Of The Realm
 Of The Few & Open It To The Many.
     Be MOBILE, SOCIAL & LOCAL

                                                      12
  Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
VII. Involve ALL Stakeholders




                                                Collaborate With SUPPLIERS,
                                                  EMPLOYEES, Shareholders,
                                           Customers, & Communities. Really
                                          LISTEN To All Who Will Share & Let
                                           Them Help You Create The Future.

13   Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
VIII. TRAIN & TEACH People The New Disciplines




                                          Nurture The New Vision And Teach
                                                       The New Disciplines
                                                     14
  Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
IX. Align With Partners That Share The New Mindset

                    Culture Eats Strategy For Breakfast. Make
                    Sure Your Partners Agree That Its The End
                    Of Business As Usual.




15   Bryan K. O’Rourke, CEO Integerus   9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
2012

Change Or Die



               Please share your thoughts. What you have to say is
                                   important ! - @bryankorourke


Bryan K. O’Rourke - CEO Integerus
                                             9 Things Fitness Industry
©2012 | www.bryankorourke.com            Leaders & Brands Must Do To
 January 2012
                                    16     Avoid Extinction & Flourish

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Change Or Die 2012 - 9 Things Fitness Leaders And Brands Must Do

  • 1. 2012 Change Or Die Bryan K. O’Rourke - CEO Integerus 9 Things Fitness Industry ©2012 | www.bryankorourke.com January 2012 Leaders & Brands Must Do To 1 Avoid Extinction & Flourish
  • 2. Introduction - Change or Die 2012 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish I’ve had the privilege to hear from and engage with thousands of leaders in the ïŹtness, health club and wellness industry during the past several years. From CEO’s of global brands, to trainers, health club owners, suppliers and educators in the U.S. and across the globe. The industry is going through a lot of change and trying to challenge common views is hard because many don’t think there are big problems, nor do they believe wholesale change is upon them. I don’t agree (to understand why watch this). It is my belief that the global health and ïŹtness industry is going through a period of great disruption, hence the image of a lion attempting to eat a zebra on the previous page. For those who agree the future will entail tremendous change, the most common questions raised during our conversations are: “How do we respond? How do we deal with it? What should we do?” These are good questions and they deserve answers. Good answers are hard to share because there are a variety of implications for each business, person or institution. As a result I’ve prepared this brief outline of what I believe each and every participant should contemplate about what must be done differently when it comes to surviving now and succeeding in the future. Remember, as much as tremendous change and disruption can create pain for those ïŹrmly planted in the present and past, so will it create new opportunities for those with an eye to the future. Hopefully this content will provide a construct to help those who’ve asked these questions and to create a dialogue about what can be done to make the future brighter for us all. For me that future is one where health, ïŹtness and wellness become more attainable for all people across the globe, thus improving the quality of hundreds of millions of lives. Most importantly, that professionals like you are the ones contributing the most to that future. Please tell me what you think about the 9 things we should do. I look forward to hearing your point of view. Bryan O’Rourke www.bryankorourke.com @bryankorourke January 2012 2
  • 3. 9 Things Fitness Industry Leaders & Change Or Die Brands Must Do To Avoid Extinction & Flourish begin by accepting..... It Is THE END OF BUSINESS, as usual..... www.endofbusiness.com Bryan K. O’Rourke - CEO Integerus ©2012 | www.bryankorourke.com 3
  • 4. 9 Things Fitness Industry Leaders & Change Or Die Brands Must Do To Avoid Extinction & Flourish Its about the CUSTOMER stupid Things HAVE Changed 4
  • 5. The 9 Things Fitness Industry Leaders Change Or Die & Brands Must Do To Avoid Extinction & Flourish “Its not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.” -Charles Darwin A bright future requires Bryan K. O’Rourke - CEO Integerus adaptation..... 5 ©2012 | www.bryankorourke.com
  • 6. Change Or Die 2012 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish Bryan K. O’Rourke - CEO Integerus ©2012 | www.bryankorourke.com 6
  • 7. I. LEADERSHIP | Eliminate Dogma & Outdated Thinking same old leaders, same old issues Leaders Must Accept Things HAVE Really Changed. If They Don’t, They Need To Go. Relying On A Glorious Past & Defending The Status Quo Doesn’t Won’t Get Us Anywhere. 7 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 8. II. Identify And ENABLE EVANGELISTS Organizations Need HERO’S To Reject The Status Quo & Usher In The New. We Need More People From OUTSIDE The Industry With Different Views . 8 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & BrandsKeys To Building A Social Fitness Business 9 Must Do To Avoid Extinction & Flourish
  • 9. III. STOP Using OLD SCHOOL Tactics (particularly marketing) Move From An OUTBOUND To An INBOUND Philosophy. People Can’t Be Tricked Anymore. Listen Or Perish. TRICKY MARKETING NEEDS TO GO 9 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 10. IV. TRULY SERVE Your COMMUNITY Create & Share Powerful Ideas That Solve Big Problems In Exceptional Ways. WOW do good, GiVE Bryan K. O’Rourke, CEO Integerus 10 9 Keys To Building A Social Fitness Business Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 11. V. Generate & Share Valuable INFORMATION BUILD TRUST Teach, Inform, Share, Learn, BE REAL. DO NOT Hide, Manipulate Or Deceive 11 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 12. VI. Adopt SOCIAL ENTERPRISE PLATFORM | MOSOLO be OpEN The Enterprise Platform Is Your Future. Move Tech Out Of The Realm Of The Few & Open It To The Many. Be MOBILE, SOCIAL & LOCAL 12 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 13. VII. Involve ALL Stakeholders Collaborate With SUPPLIERS, EMPLOYEES, Shareholders, Customers, & Communities. Really LISTEN To All Who Will Share & Let Them Help You Create The Future. 13 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 14. VIII. TRAIN & TEACH People The New Disciplines Nurture The New Vision And Teach The New Disciplines 14 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 15. IX. Align With Partners That Share The New Mindset Culture Eats Strategy For Breakfast. Make Sure Your Partners Agree That Its The End Of Business As Usual. 15 Bryan K. O’Rourke, CEO Integerus 9 Things Fitness Industry Leaders & Brands Must Do To Avoid Extinction & Flourish
  • 16. 2012 Change Or Die Please share your thoughts. What you have to say is important ! - @bryankorourke Bryan K. O’Rourke - CEO Integerus 9 Things Fitness Industry ©2012 | www.bryankorourke.com Leaders & Brands Must Do To January 2012 16 Avoid Extinction & Flourish