Blackberry, Saatnya beralih ke solusi multi-platform Enterprise Mobility Management yang sebenarnya

11 September 2014 1
BES10.2 KEY FEATURES
MULTI-PLATFORM ENTERPRISE MOBILITY MANAGEMENT

11 September 2014 2
BlackBerry Enterprise Service 10
Perfectly balance end user and enterprise needs, and truly mobilize your business
• Own the word ‘yes’ when it comes to BYOD -Comprehensive
multi-OS device, security and app management through
one management console
• Delight end users by separating work and personal content
for data leak prevention without any impact on their user
experience and privacy
• Flexible levels of security to meet evolving business and
end user needs
• Deploy and manage applications with ease through
advanced app management and compliance reporting
capabilities
• Stay compliant through monitoring and reporting on device
status and apps
• World class support available to help you deliver more
valuable mobile IT

11 September 2014 3
What’s new in BES10 v10.2 for the enterprise?
• BYOD privacy concerns? Give employees access to
secure work information without controlling their
device or impacting their privacy
• Lock it down. Open it up. Comply with strict security
policies and regulation while allowing users access to
personal content. Don't panic: it’s possible
• Worried about scalability? Don't. BES10 now supports
even larger deployments of iOS and Android devices*
• More mobile devices ≠ more support calls. Reduce
helpdesk calls and costs by letting users self serve for
basic mobility management tasks. They’re smart
enough to manage their own devices so let them

11 September 2014 4
What’s new in BES10 v10.2 for the end user?
• BYOD just got private. Period. Total
freedom of personal use, seamless
access to work content and apps. And
NO, work cannot see or delete your
personal information
• Regulated work. Unlimited fun. Don't
accept a dumb smartphone. Access
personal email, content and apps: even
if you work for the Government
• DIY Device Management. Challenge your
help desk. Save time, frustration and
effort with access to self service
controls for your device

11 September 2014 5
New features in BES10 v10.2
Moving from BYOD chaos to Bring It On.
• Secure Work Space (SWS) support of BYOD enrolment
• Dual Perimeter for BlackBerry devices with Gold level EMM managed
BlackBerry 10 devices
• Scalability improvements – iOS and Android
• API support for iOS and Android - BlackBerry Web Services
• Dynamic support for iOS and Android updates
• Generic LDAP directory integration
Empower end users. They will thank you.
• User Self Service Portal

11 September 2014 6
BlackBerry Enterprise Service 10 v10.2
Secure Work Space support of BYOD enrolment
• Enterprises can now activate iOS and Android devices in
true BYOD mode, where management is confined to the
Secure Work Space container only
• Ideal for environments where full-device MDM control (iOS
and Android) is not preferred
• Support for iOS7 and Android 4.3 delivered via BES10
v10.1.3 release

11 September 2014 7
Dual perimeter for BlackBerry 10 devices and Gold level EMM
• Delivers the best-in-class Corporate Owned Personal
Enabled (C.O.P.E.) management solution
• Provides enterprises with the ability to meet corporate
provided device security and manageability requirements
whilst offering users a Personal Space on the device
• Administrator control spans both Personal and Work
Spaces

11 September 2014 8
User self service portal
• Users can now address their critical support needs
through a graphical self-service user interface
• IT can reduce support requests by enabling users to
perform their own support task
Users can:
•View and manage all associated devices
•View device details
•Set activation passwords
•Issue applicable IT commands on own devices
•Access the portal from touch-screen devices

11 September 2014 9
Additional features
Scalability extended to support more devices per domain
• Low ownership costs for large scale iOS and Android deployments
API support for iOS and Android
• Management of iOS and Android devices can be automated and integrated with
existing workflows through BlackBerry Web Services
Dynamic support for iOS and Android updates
• Reduced time to support new iOS and Android releases without having to have full
software releases
Generic LDAP support
• Integrate corporate directories into BES10 from a non-Microsoft Active Directory
environments such as IBM Domino and Novell GroupWise

11 September 2014 10
Customer Success Stories

Featured Stories
Mark Kirby,
VP, Global Technology
Services
“First impressions
of BlackBerry 10
is it’s very innovative
and packed with lots of brand
new features and functions that
we're
going to take advantage of
immediately.”
Dirk Altgasen,
CIO
“The advantage of BlackBerry
Enterprise
Service 10 is that we
have one mobile device
management system which
manages all of
our devices.”
Andy Ambrozic,
Director of Infrastructure
& Operations
“Data integrity has
always been paramount
for Ricoh IT, so the ability to
achieve that is a tremendous plus
for the BlackBerry Enterprise
Service 10 platform.”.”
Allen Chang,
Manager,
IT Innovations
“BlackBerry 10
helps meet our needs
in that it delivers a new
platform that brings the
excitement and the energy that
our employees are starting
to expect from mobile devices.”

Dirk Altgassen, CIO, Grohe AG
“The advantage of BlackBerry Enterprise Service 10 is that we have one mobile
device management system which manages all of our devices.”
Requirements Challenges Solution Benefits
 Secure and reliable communications to reach global markets

 Need to manage multiple mobile platforms – BlackBerry,
iOS and Android™

 BlackBerry® Enterprise Service 10

 Easy migration path that leveraged existing investment
in BlackBerry infrastructure
 Convenient administration of all devices from a single
management console

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd
“First impressions of BlackBerry 10 is it's very innovative and packed with
lots of brand new features and functions that we're going to take advantage
of immediately.”
 Keep personal and work applications and data separated

of immediately.”
 Meet corporate requirements for security, device management, and
application development without impacting the end-user experience
Manage multiple device platforms.

of immediately.”
 BlackBerry® Enterprise Service 10 with BlackBerry® Balance™
technology
 BlackBerry Developer Toolkits

of immediately.”
 Increased employee satisfaction and engagement while satisfying the
needs of the IT department

Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc
“The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service
10 has the potential to be huge. Full work and personal separation on BlackBerry
smartphones will make it easier for our users, but also much easier for IT
administrators.”
 Needed a device to support a BYOD strategy
 Ease of management and control for IT – single management console
 Needed to be secure

administrators.”
 Quickly mobilize a current field service app and develop new mobile
apps for their workforce

administrators.”
 BlackBerry® 10 smartphones
 BlackBerry® Enterprise Service 10 with BlackBerry Balance
 BlackBerry Developer Toolkits

administrators.”
 Improved customer service and user satisfaction
 Fast and simple application development
 Manage company & BYOD users from one central BES10 console

Allen Chang, Manager, IT Innovations, Air Canada
“BlackBerry 10 helps meet our needs in that it delivers a new platform that brings
the excitement and the energy that our employees are starting to expect from mobile
devices.”
 Employees are highly mobile and require access to enterprise apps
while on the go Balance corporate and individual needs on a single
device

devices.”
 Wanted to bring excitement and enjoyment to employees using mobile
devices

devices.”
 BlackBerry® 10 smartphones
 BlackBerry® Enterprise Service 10 with BlackBerry Balance

devices.”
 Able to deliver on enterprise needs while allowing
employees to enjoy a compelling personal experience on
their BlackBerry 10 smartphone

Other Testimonials
Christopher Furst,
CIO
“The new BlackBerry 10
operating system is an
enterprise-friendly and
enterprise-ready platform
for getting things done.
BlackBerry has listened
to the functionality we
have asked for and
continues to develop
products that enable
Univision to support
employees working
remotely.”
Tim Densborn,
Lead Mobility Solutions
Tech
“BlackBerry
functionality and security
is the model for
Whirlpool's mobile device
management strategy. We
are pleased to join
BlackBerry in this next
step in their evolution,
and see BlackBerry 10 in
action at Whirlpool.”
Annie Davis,
Director of Infrastructure
“The productivity benefits
on the BlackBerry Z10
smartphone are unmatched,
empowering our employees
to be as engaged on-the-go
as they are in the office.
Our employees often require
access to confidential
information while in the
field. The Citrix Receiver
application allows for a
seamless transition from
employee workstations to
our BlackBerry Z10
smartphones, because we
can access the same
applications and files
securely behind our
corporate firewall.”
Ernie Wittyngham,
Senior Director of IT
“MAKO Surgical Corp. is
committed to the new
BlackBerry 10 platform
and we’re very impressed
with the unique
enterprise benefits the
platform brings to our
organization. Having
secure and reliable
support provided by
BlackBerry makes sense
as BlackBerry is a
trusted partner and has
been for a long time.”
Commander Scott Edson,
Technical Services
Division
“Technology is moving
fast, and the BlackBerry
10 platform is a viable
secure platform that can
help us keep up. I have
personally tested devices
on many smartphone
operating systems and I
think the BlackBerry 10
platform is a homerun.
It’s very secure right out
of the box, a great benefit
to government and
business, and is designed
to make your various
communication methods
more efficient.”
Heather Murray,
Director
“BlackBerry continues to be a an
industry-leader in the smartphone
and enterprise mobility market,
which is why Tech Data sees an
advantage in partnering with
BlackBerry to offer BlackBerry
Enterprise Service 10 to our
channel partners. We’ve talked to
many IT Administrators and
there is a common theme that
emerges – they all count on the
security, user experience and
total cost of ownership that comes
with BlackBerry Enterprise
Service 10. Now that BlackBerry
is embracing multi-platform
environments by extending the
same security to iOS and Android
devices, this product offering is
attractive to our channel of
solution providers.”

Customer Testimonials
Andre Schneiter, CIO
“BlackBerry 10 smartphones and
BES10 provide the security and
reliability we need for our daily
operations. In addition, BlackBerry
Balance technology offers great
flexibility and privacy to our
executives, which was also a
decisive factor.”
TejinderPal Singh Miglani, Group
CIO
“BlackBerry 10 offers very strong
and compelling features, especially
when it comes to data security and
the flexibility to meet different
working needs. With features like
BlackBerry Balance technology, we
are able to keep corporate
information separate and secure
from personal content. Users can
access the corporate resources as
per their needs and effortlessly
along with the confidence that the
data is fully secure and cannot be
unintentionally leaked via personal
channels.”
Luis Antonio Rodriguez, Executive
Director
“Enterprise mobility is a key
technology for us. That is why we
selected BlackBerry, which offers
the best options for our employees
by helping them increase
responsiveness, while it maintains
security and flexibility for our IT
group.”
VVR Babu, CIO
“The robust architecture of the
BlackBerry Enterprise Solution
has ensured the availability of a
secure and reliable mobility
solution that addresses the
requirements of ITC’s managers.
With BlackBerry 10 smartphones
and the implementation of BES10,
ITC’s employees will be able to
share information securely with all
their stakeholders.”
Keith Fernandez, Information
Assets Security
“At PDVSA, we work to maintain a
high level of security and operating
resilience to reach key objectives in
Venezuela, aligned with our
strategy for the country. This is
why we need an EMM platform
capable of offering excellent
security, and that’s BlackBerry
Enterprise Service 10. We’re very
pleased with the security and
flexibility that BlackBerry
Enterprise Service 10 offers for our
devices, and having features
included in them that enable our
mobile workforce to be more
productive, it’s really an easy
decision to have chosen this
solution.”

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