2. www.bitrix24.com 1
What is Bitrix24?
Bitrix24 is a Cloud & Self-hosted intranet solution which handles the
many aspects of daily operations and tasks.
Bitrix24 replaces a large number of collaboration tools, providing a
single work zone for all your projects, contacts, files, phone calls and
even emails!
3. www.bitrix24.com 2
Who can use Bitrix24?
Bitrix24 is designed for small and
medium-sized companies.
It’s a perfect solution for a team to
work on projects, share documents,
invite experts, and just have fun!
For enterprise-level clients we’re
offering Bitrix24 Self-hosted version.
4. www.bitrix24.com 3
Main Features
Social Intranet
Posts In Activity Stream
Tasks & Projects
Workgroups
CRM
Instant Messages
Video Calls
File Sharing
Calendars
Reports & Monitoring
Document Management
Meetings & Briefings
Workflows
Work Reports
Telephony
Company Structure
Employee Directory
Time Management
Mail
Mobile App
5. www.bitrix24.com 4
Extra tools in Self-hosted version
Front-End Customization & Admin Tools
Multi Department Division
Extended Integration & Security
e-Learning & HelpDesk
Full Source Code & API
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Communication Without Emails
The Activity Stream is the best way to stay aware of all events, projects, document changes,
etc. You can start group conversations, get feedback, and keep an eye on everything that
happens in your company 24/7! Also available in the free iPhone / Android app.
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Messages On-site, Desktop & Mobile
The Instant Messenger delivers private messages, group chat conversations, and system
notifications. The Instant Messenger is also available in the free Mobile App mobile phone
and tablet PCs, and in the free Desktop App for Mac / Windows.
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Screensharing and HD Video Calls
Bitrix24 with voice and video calls is an excellent replacement of external services. It is easy
to hold HD quality video conferences and share screens during conversations. Simply take
calls (with or without video) from your PC/tablet/phone and stay connected anywhere!
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Project Management & Tasks
Projects & Tasks can be created from any place! You can monitor, comment, or attach files on
any task in the Activity Stream. Projects can be accessed only by users relevant to them.
Gantt Chart view and Calendar synch are also available for projects.
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Telephony
You can call directly from the CRM and record the conversation; rent local phone numbers in
43 countries , create extensions, set up call queuing and forwarding; and connect SIP phones
to Bitrix24. By renting a SIP connector your company can have its own cloud or office PBX.
Watch 2 min video
on YouTube.com
12. www.bitrix24.com 11
CRM: Managing Sales & Contacts
Bitrix24 CRM forms a contact base where the interaction and history of contacts, leads, and
deals are managed and stored. All new events (calls, messages, etc.) connected with a
contact can be used for further interaction (including a tasks assignment).
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CRM: Quotes and Invoices
Bitrix24 CRM allows you to create personalized quotes and invoices. Create a quote selecting
items from the CRM product catalog and send it by email, download it, or print it. Client data
are automatically inserted into an invoice - just select the appropriate Contact/Lead.
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CRM: Communication with Clients
Send individual or group emails to a list of leads, contacts, or companies. Creating email
message templates in CRM is a great way to save your time and efforts. You can also make
and even record the calls to clients directly from the CRM using Bitrix24 Telephony.
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Sharing Files - Inside and Outside!
Any files can be placed for download, collaboration, or private use. You can generate
download links to share files with external users (aka ‘public files’) – with different
permission settings! All documents are indexed found instantly through the internal search.
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Event Planning Easily!
Built-in event and task reminders, as well as MS Outlook synch won’t let you miss a thing
scheduled by you or your colleagues! You can view your personal or workgroup events on a
single grid of your Calendar. Get updates on your iPhone, iPad or Android!
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Scheduling Meetings & Briefings
The Meeting Planner manages invitations, responses, and the main points of the meeting
(can be also assigned as tasks). Minutes can be logged and the results of the meeting are
saved, providing transparency after the meeting has ended.
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Creating Reports in Seconds!
The Report Builder lets you collect the data needed to evaluate work efficiency, and total
time spent on projects and tasks. You can produce reports automatically on a daily, weekly,
or monthly basis. A custom period can also be set.
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Managing Company Structure
Bitrix24 allows you to manage your Company Structure. With just a few clicks, you can add,
change or remove a department, assign to an employee a new position, change access
permissions, etc! The Company Structure is visual and 100% drag-and-drop!
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Time Management & Planning
Clocking in, clocking out, and breaks are transparently recorded, and a convenient planner
keep tasks organized and prioritized. Using this tool, you can submit daily reports to your
supervisor and get notifications on upcoming events.
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Work with Partners & Clients
Just like in your Intranet, the Extranet can be used for managing projects with people outside
your company. It provides a secure space for collaboration and communication with your
clients, partners, and service providers.
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Business Process Management
Business Processes help you manage workflows inside your CRM, Document Library, and
Lists. A special drag-and-drop editor helps you to build elaborate schemes with numerous
stages that an element should go through until it’s approved by the responsible person.
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Social Intranet & Classic Intranet
Additional product customization options are available in the Self-hosted version of Bitrix24.
You can change your company logo, menus, templates, CSS styles, etc. Besides the
customizable Classic Intranet template, you can also use the Social Intranet template.
Available in Bitrix24
Self-hosted version
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Records Management (Common Lists)
Simplified (Common) Lists help you manage record-based data directly in the front end of
your intranet. You can easily set up and maintain suppliers' directories, product catalogs,
expense items, etc. It's all very easy to create and organize!
Available in Bitrix24
Self-hosted version
25. www.bitrix24.com 24
Service Request Forms (e-Orders)
You can submit an order (office supplies, visitor passes, courier deliveries and other services)
for your everyday needs through your intranet portal. Flexible workflow settings (statuses for
each order, email notifications, etc.). This tool is available in Bitrix24 Self-hosted version.
Available in Bitrix24
Self-hosted version
26. www.bitrix24.com 25
Multi Department Intranet
Multi Department option is especially important for companies with multiple offices that
need to have a larger degree of autonomy. Each office will have its own intranet with a
separate structure and design, yet still remaining a part of the main company’s intranet.
Available in Bitrix24
Self-hosted version
27. www.bitrix24.com 26
Mobile Application
Bitrix24's mobile application functions as a mobile intranet portal, mobile CRM and a mobile
HRMS system. You can work with tasks, access files, make and receive video calls, manage
workflows and much more. Get push-notifications if your attention is required.
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More Stuff in Self-hosted Version
Available in Bitrix24
Self-hosted version
Front-End Customization:
About Our Company
Company News
Company Video Gallery
Company Photo Gallery
Jobs & Careers
Staff Changes
Additional Tools:
Bulletin Board
Helpdesk
e-Learning & FAQ
Common Wiki
Polls & Surveys
Idea Service
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Admin Tools & Project Development
Bitrix24 Self-hosted version is not just an intranet solution – it’s also a powerful CMS!
Control Panel, front-end and back-end editing, database optimization tools, intranet
analytics, performance monitor, geo web-cluster and more! Full control anytime!
Available in Bitrix24
Self-hosted version
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Advanced Integration Options
The Self-hosted version of Bitrix24 features a vast number of integration options that are
most likely to be used by the enterprise-level companies. The box version is supplied with full
source code which provides more flexibility for intranet developers.
Available in Bitrix24
Self-hosted version
Active Directory / LDAP
MS Outlook / MS Exchange Server
MS SharePoint Connector
CardDav / CalDAV / iCal Support
Source code availability / REST API
Multi website integration (Site Controller)
... and more!
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Bitrix24 Languages
Bitrix24 is available in:
English
German
Spanish
Portuguese
Russian
Ukrainian
Chinese Simplified/Traditional
Polish, Turkish and French languages are coming
soon
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Marketplace
Bitrix24 Marketplace contains applications that integrate other online services with Bitrix24, help you
migrate your data from other platforms, or add features that Bitrix24 doesn’t come with. You can make
your own apps for Bitrix24 and store them in your intranet.
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Watch 2 min video
on YouTube.com
Bitrix24 Self-Hosted Version
Learn more about
Bitrix24 Cloud Service
www.bitrix24.com
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