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Smart Marketing for Startups

   Cleantech Open Academy
        June 29, 2012
          Beth Zonis
Agenda

•   Introduction
•   Focus on value proposition
•   Positioning and SWOT analysis
•   Go to market strategy
•   Measurement
•   Now it’s your turn!




             6/29/2012       Smart Marketing for Startups   2
You have great technology,
        now you want to get paid for it!

• Investors (funding)
• Partners (employees/market)
• Customers (prospects/influencers)




           6/29/2012     Smart Marketing for Startups   3
What is marketing?




6/29/2012    Smart Marketing for Startups   4
Marketing is…

A.   Creating value
B.   Communicating
C.   Partnerships
D.   Branding
E.   Websites
F.   Events
G.   Media (social media, PR)
H.   All of the above

              6/29/2012      Smart Marketing for Startups   5
Your brand is a collection of
perceptions in the minds of your audience




                    BRAND




        6/29/2012           Smart Marketing for Startups   6
How do people learn about you?
                                                                 change since
            Internet Statistics                   2011
                                                                     2010

Email users worldwide                                3 billion           67%
Share of emails that were spam                            71%           -20%
Number of websites                              555 million             118%
Internet users worldwide                          2.1 billion             7%
Internet users in North America                 271 million               2%
People on Twitter                               255 million              46%
People following @ladygaga                     18.1 million             135%
People on Facebook                           800+ million                33%
Number of video playbacks on YouTube                1 trillion           37%
Mobile subscriptions worldwide                    5.9 billion

                 6/29/2012        Smart Marketing for Startups              7
Consider these critical success factors

•   Clarity
•   Consistency
•   Credibility
•   Engagement




             6/29/2012   Smart Marketing for Startups   8
Marketing begins with a value proposition

Your value proposition is a statement that
summarizes why a consumer should buy your
product or use your service.

This statement should convince a potential
consumer that your particular product or service
will add more value or better solve a problem than
other similar offerings.
Source: Investopedia
http://www.investopedia.com/terms/v/valueproposition.asp#ixzz1rC1IXcRt


                     6/29/2012               Smart Marketing for Startups   9
An effective value proposition will help

•   Attract customers’ attention
•   Generate interest
•   Establish credibility
•   Grow sales faster and more profitably




             6/29/2012   Smart Marketing for Startups   10
Whom do you connect with and how?

• Decision-makers
• Channels
• Influencers




          6/29/2012   Smart Marketing for Startups   11
First: identify your target audiences

• Categorize
• Prioritize
• Analyze

                      Importance




                                           Role


          6/29/2012                Smart Marketing for Startups   12
Then: articulate your value proposition
Value Proposition Worksheet
For…

Who want/need…

We offer…

We are better than alternatives,
because…

Proof points:


                  6/29/2012        Smart Marketing for Startups   13
Create a SWOT analysis for each segment

        • Be honest
                                           internal
        • Be realistic
        • Be specific          STRENGTHS         WEAKNESSES




                                                                            negative
                         positive

                         OPPORTUNITIES                  THREATS

                                           external



6/29/2012                                             Smart Marketing for Startups     14
Where does your product fit in the marketplace?




                   Clarity   Engagement




           Consistency       Credibility




           6/29/2012           Smart Marketing for Startups   15
What is your go-to-market strategy?
     (more tactical than overall marketing strategy)

• Who needs to know?
• What do they need to
  know?
• What do you want               Awareness
  them to do?                                                Influence
• Plan a cadence of
  actions                                      Motivation

• Consider a 360º
  approach

             6/29/2012        Smart Marketing for Startups               16
Your marketing strategy begins internally

•   Corporate mission, goals & objectives
•   People
•   Product
•   Relationships
•   Make sure everyone can articulate the
    same company story!



             6/29/2012   Smart Marketing for Startups   17
Then it goes external

• Market needs
• Market trends
• Competition




          6/29/2012   Smart Marketing for Startups   18
Are your targets aware of your brand?

Consistency: Look, feel,                                  Clarity: Simplicity is a virture
tone – from one element              Website                   – even for sophisticated
to the other                                                                 technology
                              LOGO                 Collateral


                                     BRAND
                                                   Social
                               PR                Networking
Credibility: Market-                                                  Engagement: Are the
speak or ideas that                                                     elements in synch?
                                      Direct
resonate                                                                  Interchangeable?
                                                                               Compelling?



                       6/29/2012           Smart Marketing for Startups              19
Make sure to measure your marketing efficacy

•   Achievement of corporate objectives
•   Sales…leads, volume, cycle, costs
•   Traffic…buzz, hits, replies
•   Loyalty…satisfaction, repeat business




              6/29/2012    Smart Marketing for Startups   20
Now it’s your turn:
         Let’s articulate your value proposition
Value Proposition Worksheet
For…

Who want/need…

We offer…

We are better than alternatives,
because…

Proof points:


                  6/29/2012        Smart Marketing for Startups   21
Value proposition guide
FOR:
NOTES: Each unique “client” set should have a separate chart. Pick one to start. : Think about defining them in a way that might be
searchable in a database or directory.
What characteristics define clients or likely prospects? What is unique about them? Consider attributes that would be searchable in a
database.. What role(s) do they play? What are their titles? Who has the budget, authority, need and time frame for a solution?

WHO WANT/NEED:
What problems do they need to solve? What are the reasons to buy? After we have a list, we can prioritize the list. We may be able to
organize the list according to categories of buyers within each client group.

WE OFFER:
What does MY COMPANY/PRODUCT do? What are the steps in the process? Describe solution in terms that address client needs or
pain points. Use customer terminology (aka the “voice of the customer”). How does it work?

WE ARE BETTER THAN ALTERNATIVES, BECAUSE:
NOTES: List top alternatives, including doing nothing. Who are key competitors? What do they offer? How else can people solve the
same problem?
How is MY COMPANY unique? How is it better than existing alternatives and approaches?

PROOF POINTS:
NOTES: Use statistics and client testimonials, as well as patents and certifications. The results should be defined in terms that directly
address client needs or pain points, using customer terminology and meaningful numbers. If you don’t have actual customers yet,
consider putting together a few scenarios to demonstrate cost savings.
How does MY COMPANY/PRODUCT directly address each pain point? What benefits can clients expect?
                                                                                rd
What do clients say about how MY COMPANY has helped them? Have any 3 party organizations certified or endorsed MY
COMPANY/PRODUCT?
Can we point to specific examples that demonstrate the impact?
What are the anticipated results and benefits for the target customers
How can you prove the value ?

                                   6/29/2012                              Smart Marketing for Startups                                  22
THANK YOU!


              Beth Zonis
      Principal and Founder
       Eco Marketing LLC
   www.ecomarketingonline.com


               617-501-9660
beth.zonis@ecomarketingonline.com



  6/29/2012           Smart Marketing for Startups   23

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Smart Marketing for Startups: Focus on Value Proposition

  • 1. Smart Marketing for Startups Cleantech Open Academy June 29, 2012 Beth Zonis
  • 2. Agenda • Introduction • Focus on value proposition • Positioning and SWOT analysis • Go to market strategy • Measurement • Now it’s your turn! 6/29/2012 Smart Marketing for Startups 2
  • 3. You have great technology, now you want to get paid for it! • Investors (funding) • Partners (employees/market) • Customers (prospects/influencers) 6/29/2012 Smart Marketing for Startups 3
  • 4. What is marketing? 6/29/2012 Smart Marketing for Startups 4
  • 5. Marketing is… A. Creating value B. Communicating C. Partnerships D. Branding E. Websites F. Events G. Media (social media, PR) H. All of the above 6/29/2012 Smart Marketing for Startups 5
  • 6. Your brand is a collection of perceptions in the minds of your audience BRAND 6/29/2012 Smart Marketing for Startups 6
  • 7. How do people learn about you? change since Internet Statistics 2011 2010 Email users worldwide 3 billion 67% Share of emails that were spam 71% -20% Number of websites 555 million 118% Internet users worldwide 2.1 billion 7% Internet users in North America 271 million 2% People on Twitter 255 million 46% People following @ladygaga 18.1 million 135% People on Facebook 800+ million 33% Number of video playbacks on YouTube 1 trillion 37% Mobile subscriptions worldwide 5.9 billion 6/29/2012 Smart Marketing for Startups 7
  • 8. Consider these critical success factors • Clarity • Consistency • Credibility • Engagement 6/29/2012 Smart Marketing for Startups 8
  • 9. Marketing begins with a value proposition Your value proposition is a statement that summarizes why a consumer should buy your product or use your service. This statement should convince a potential consumer that your particular product or service will add more value or better solve a problem than other similar offerings. Source: Investopedia http://www.investopedia.com/terms/v/valueproposition.asp#ixzz1rC1IXcRt 6/29/2012 Smart Marketing for Startups 9
  • 10. An effective value proposition will help • Attract customers’ attention • Generate interest • Establish credibility • Grow sales faster and more profitably 6/29/2012 Smart Marketing for Startups 10
  • 11. Whom do you connect with and how? • Decision-makers • Channels • Influencers 6/29/2012 Smart Marketing for Startups 11
  • 12. First: identify your target audiences • Categorize • Prioritize • Analyze Importance Role 6/29/2012 Smart Marketing for Startups 12
  • 13. Then: articulate your value proposition Value Proposition Worksheet For… Who want/need… We offer… We are better than alternatives, because… Proof points: 6/29/2012 Smart Marketing for Startups 13
  • 14. Create a SWOT analysis for each segment • Be honest internal • Be realistic • Be specific STRENGTHS WEAKNESSES negative positive OPPORTUNITIES THREATS external 6/29/2012 Smart Marketing for Startups 14
  • 15. Where does your product fit in the marketplace? Clarity Engagement Consistency Credibility 6/29/2012 Smart Marketing for Startups 15
  • 16. What is your go-to-market strategy? (more tactical than overall marketing strategy) • Who needs to know? • What do they need to know? • What do you want Awareness them to do? Influence • Plan a cadence of actions Motivation • Consider a 360º approach 6/29/2012 Smart Marketing for Startups 16
  • 17. Your marketing strategy begins internally • Corporate mission, goals & objectives • People • Product • Relationships • Make sure everyone can articulate the same company story! 6/29/2012 Smart Marketing for Startups 17
  • 18. Then it goes external • Market needs • Market trends • Competition 6/29/2012 Smart Marketing for Startups 18
  • 19. Are your targets aware of your brand? Consistency: Look, feel, Clarity: Simplicity is a virture tone – from one element Website – even for sophisticated to the other technology LOGO Collateral BRAND Social PR Networking Credibility: Market- Engagement: Are the speak or ideas that elements in synch? Direct resonate Interchangeable? Compelling? 6/29/2012 Smart Marketing for Startups 19
  • 20. Make sure to measure your marketing efficacy • Achievement of corporate objectives • Sales…leads, volume, cycle, costs • Traffic…buzz, hits, replies • Loyalty…satisfaction, repeat business 6/29/2012 Smart Marketing for Startups 20
  • 21. Now it’s your turn: Let’s articulate your value proposition Value Proposition Worksheet For… Who want/need… We offer… We are better than alternatives, because… Proof points: 6/29/2012 Smart Marketing for Startups 21
  • 22. Value proposition guide FOR: NOTES: Each unique “client” set should have a separate chart. Pick one to start. : Think about defining them in a way that might be searchable in a database or directory. What characteristics define clients or likely prospects? What is unique about them? Consider attributes that would be searchable in a database.. What role(s) do they play? What are their titles? Who has the budget, authority, need and time frame for a solution? WHO WANT/NEED: What problems do they need to solve? What are the reasons to buy? After we have a list, we can prioritize the list. We may be able to organize the list according to categories of buyers within each client group. WE OFFER: What does MY COMPANY/PRODUCT do? What are the steps in the process? Describe solution in terms that address client needs or pain points. Use customer terminology (aka the “voice of the customer”). How does it work? WE ARE BETTER THAN ALTERNATIVES, BECAUSE: NOTES: List top alternatives, including doing nothing. Who are key competitors? What do they offer? How else can people solve the same problem? How is MY COMPANY unique? How is it better than existing alternatives and approaches? PROOF POINTS: NOTES: Use statistics and client testimonials, as well as patents and certifications. The results should be defined in terms that directly address client needs or pain points, using customer terminology and meaningful numbers. If you don’t have actual customers yet, consider putting together a few scenarios to demonstrate cost savings. How does MY COMPANY/PRODUCT directly address each pain point? What benefits can clients expect? rd What do clients say about how MY COMPANY has helped them? Have any 3 party organizations certified or endorsed MY COMPANY/PRODUCT? Can we point to specific examples that demonstrate the impact? What are the anticipated results and benefits for the target customers How can you prove the value ? 6/29/2012 Smart Marketing for Startups 22
  • 23. THANK YOU! Beth Zonis Principal and Founder Eco Marketing LLC www.ecomarketingonline.com 617-501-9660 beth.zonis@ecomarketingonline.com 6/29/2012 Smart Marketing for Startups 23