Emotional Intelligence: is at the core of this process: This is about building self awareness and self belief in order to achieve your full potential and to be able to maximize your performance in all areas of your life. Coaching generates Emotional Intelligence through an understanding of SELF. Emotional awareness increases PEAK PERFORMANCE, which in turn increases bottom line profit.

1. Peak Performance Coaching Belinda Asonganyi Coaching Psychologist

2. About Me Background in HR Chartered Scientist NLP Qualified Qualified in EI & Psychometric testing Coaching Psychologist – Leadership, Career Transition, Stress Management & Wellness

3. Coaching - Today’s approach Coaching is about unlocking a person’s potential to maximise their performance it’s all about learning than teaching them

4. Aim is to..... Highlight the importance of workplace wellbeing to your organization. Outline the role of life coaching in general wellbeing. Demonstrate how life coaching at work can enhance wellbeing and productivity.

5. Positive psychological well-being – behavioural impact People higher on psychological well-being Show greater flexibility Are more engaged Respond better to criticism Make more positive judgments about others Are likely to live longer Have less absence from work Are happier at home and at work

6. My Role as a Coach Personal Credibility Excellent listen skills Ability to give constructive feedback Confidentiality Training in a number of different tools and techniques

7. “Coaching in the workplace emphasizes fundamental aspects of behavior, skill and personal qualities needed to secure effective work performance” (Sparrow, 2007)

8. Organizational Coaching Recent survey; In achieving management excellence, the number of managers receiving coaching has increased from 58% (1996) to 85% (2010) - 3 out of 4 mangers was receiving some kind of coaching 85% of managers found coaching as enhancing staff morale 80% of executives said they would benefit from coaching

9. Does Life Coaching at Work, Works? info@coachingforlife.eu www.coachingforlife.eu GPs – improved decision making and work life balance Head teachers – improved problem solving and communication City Council – reduced stress, increased return to work rate Lawyers – increased both personal and work goal achievement

10. How Does Life Coaching Helps Create Peak Performance?? Enhancing self-awareness Build coping strategies, resilience and mental toughness Maintaining clear goals and identifying sense of purpose Using positive attributionalstyle to deal with individual success and failure Spotting “thinking errors”e.g. All-or-nothing thinking, Encouraging physical exercise, healthy eating, relaxation and other healthy habits.

11. Life Vs Work

12. Coaching Tools & Techniques

13. GROW MODEL G – GOAL: What do you want? R – REALITY: What is happening now? O – OPTIONS: What could you do? W – WILL: What will you do?

14. Values & Beliefs

15. Obstacles

16. Performance - Gain the vital edge at work to make you a more powerful communicator - Master your own emotions so that you can handle all eventualities easily - Enhance your personal relationships - Develop "instant confidence" and motivate yourself and others - Use language with greater precision and elegance - Discover your true potential - Create better and more satisfying emotional relationships.

17. Coaching Diagnostics The interview process Direct Observation (behavioural) Objective assessment Multi-point feedback (360°C)

18. Psychometric Coaching Looks at personal measures, including emotional intelligence The Big Five personality Test What Kind of Person Are You? The Big Five Personality Test is based on the 'Big Five' theory of personality, pioneered in a popular 1963 study by psychologist Warren Norman. This theory classifies the main non-cognitive personality traits as: Extroversion Agreeableness Conscientiousness Emotional Stability Intellect/Openness ==> http://tinyurl.com/personalityt

19. The Self Esteem Test Are You Self-Confident? This assessment is designed to determine your level of self-esteem. Specifically, it looks at eight different factors heavily affecting the way you feel about yourself, how you perceive other people see you, and how these beliefs affect your capabilities. This test will help you decipher the beliefs you have about yourself, as well as your overall level of self-esteem. You will be able to figure out if twinges of self-doubt are in fact recognizable symptoms of low self-esteem. How you feel about yourself affects how you behave. ==> http://tinyurl.com/selfest This test will assess different behaviors associated with low self-esteem and help you understand how your sense of self-worth, as well as how your self-esteem is affecting the way you live your life.

20. What is Emotional Intelligence? Emotional intelligence can be defined as “ a set of skills, competencies and capabilities which makes the difference in being successful and in life and in work” Defined by Goleman as “the capacity for recognizing our own feelings and those of others, and for managing emotions in ourselves and in our relationships”

21. Generic Model of EI

22. A case for coaching EI Emotional intelligence is a powerful tool which helps a person build relationships, using the knowledge of different behavior types, enhance communication skills, and promote leadership capabilities. From HR perspective, emotional intelligence is a significant factor that is potentially useful in understanding and predicting employees’ individual performance at work. Although measuring EQ is a challenging task, this information could significantly increase the effectiveness of HR activities.

23. Productivity Pyramid

24. Reasons for Coaching Controlling and transforming emotions Overcoming personal blocks Accessing your true peak state Overcoming insecurities and self-criticism Harnessing inner power Eliciting true commitment Transforming negative thoughts into positive instincts Breaking from self-limiting behaviors

26. Language

27. Appearance

28. Physical environmentSEEN BELIEFS/ VALUES THOUGHTS CIRCUMSTANCES UNSEEN EMOTIONS HABITS BEHAVIOUR

29. Peak Performance - Gain the vital edge at work to make you a more powerful communicator - Master your own emotions so that you can handle all eventualities easily - Enhance your personal relationships - Develop "instant confidence" and motivate yourself and others - Use language with greater precision and elegance - Discover your true potential - Create better and more satisfying emotional relationships.

30. HEART PERSONAL ENGAGEMENT MotivationEnergyEnthusiasmPassion HEAD HAND DemonstrationBehaviours FrameworksModelsToolsExamples INTELLECTUALUNDERSTANDING WALKING THE TALK

31. Ideal – Wheel of life!!

32. Coaching Programme

33. Coaching Programme Choose from: - taster sessions - the "Practical EQ" one-day workshop for managers - team development and coaching - developing a coaching culture - train the trainer

34. Coaching Contract Agree length of session Number and purpose of sessions Confidentiality Level of support Advice or not Environment Contact between sessions and review

36. Eliminate limiting beliefs that are keeping you stuck (getting rid of negative self talk)

38. Free Psychometric websites www.keirsey.com www.queendom.com Set up some professional life coaching today!!