Aligning People Strategy with Business Strategy

1. Strategy Architect: A New Hat for the HR Pro

8. SWOT Analysis Environmental Scan External Factors Internal Factors Strengths Weaknesses Opportunities Threats

9. SWOT Matrix Threats Weaknesses Opportunities Strengths

11. Diagram of the Balanced Scorecard Financial Customer Strategy Business Processes Learning & Growth

13. Four D Cycle 1. Discover 3. Design 2. Dream 4. Destiny

18. Architecture of Intangible Assets David Ulrich “HR Competencies” Keeping Promises Building Trust A Compelling Strategy Clarity & Unity Align Competencies Execution Organizational Capabilities Distinctiveness/Differentiation

20. Aligning People Strategy & Business Strategy Implementing an organization’s business strategy requires people who consistently demonstrate the knowledge, skills, abilities and behaviors required to keep the brand promise and execute the organizational capabilities. Brand Promise People Strategy How is our organization positioned in the marketplace? How are we distinctive/ differentiated? Who are our core customers and our competitors? What are the strategic drivers of organizational performance that will create our target results? What are the “A” positions that have critical impact? What Knowledge, Skills, Abilities, Traits must our people demonstrate to execute our organizational capabilities, deliver our brand promise, fit our culture? How do we get “the Right People on the Right Seats on the bus?” Attract, Recruit, On-Board, Recognize, Develop, Reward and Retain Organizational Capabilities People Competencies

21. Have you been to one of these restaurants?