3. The jobs that people perform in organizations are the building blocks of all organization structures. A major cause of effective job performance is job design .
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5. The issue of designing jobs has gone beyond the determination of the most efficient way to perform tasks
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10. Conceptual Model of Job Design and Job Performance Job context Social setting differences Job content Job analysis Job design Job performance Perceived job content Job requirements Individual differences
11. Job Performance Outcomes Objective Outcomes Personal Behavior Outcomes Intrinsic and Extrinsic Outcomes Job Satisfaction Outcomes
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21. Job Depth and Range: Differences in Selected Jobs High Low Low High Job range Job depth College professors Hospital anesthesiologists Business packaging machine mechanics College instructors Hospital bookkeepers Business assembly-line workers College presidents Hospital chiefs of surgery Business research scientists College department chairpersons Hospital nurses Business maintenance repair workers
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25. The five core characteristics are: - skill variety - the extent to which a job requires a person to use a wide range of different skills and abilities - task identity - the extent to which a job requires a worker to perform all the tasks needed to complete the job from beginning to end task significance - the extent to which a job affects the lives of other people, whether inside or outside the organization - autonomy - the extent to which a job allows an employee to make choices about scheduling different tasks and deciding how to perform them - feedback - the extent to which workers receive clear, direct information about how well they are performing the job
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29. The Job Characteristics Model Skill Variety Task Identity Task Significance Autonomy Feedback Experienced Meaningfulness of Work Experienced Responsibility for Outcomes of Work Knowledge of Actual Results of Work Activities High Internal Work Motivation High-quality Work Performance High Satisfaction with Work Low Absenteeism and Turnover Job Characteristics Personal and Work Outcomes Employee’s Growth Need Strength Critical Psychological States
