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Streamline Your End-to-end
Travel Management Process with
SAP Cloud for Travel and Expense
Pia Luebeck, Solution Owner, SAP
Benno Eberle, Solution Marketing, SAP
@SAPCloudTravel
@EberleBenno
9.4.2014
© 2014 Ariba – an SAP company. All rights reserved.
@ariba
Session Agenda
• Challenges of expense management process
• Various stakeholders to be considered
• How to improve
• Customer successes
• Questions
© 2014 Ariba – an SAP company. All rights reserved.2
Travel Expenses a Top Priority Topic
© 2014 Ariba – an SAP company. All rights reserved.3
2nd largest
controllable
expense
Challenges in the Travel and Expense
Management Process
© 2014 Ariba – an SAP company. All rights reserved.4
Manual, paper-based
process
Missing transparency
Issues with
enforcing travel
policies
Painful reimbursement process
Slow payout of travel expenses
Slow approval processes
IT complexity
Increasing Travel cost
Challenge being compliant
with travel policies
and legal guidelines
Delays in expense
reimbursement
Limited reporting
capabilities
Lack of usability
Travel and Expense Benchmarking
PayStream Advisors Study
© 2014 Ariba – an SAP company. All rights reserved.5
Travel and Expense Benchmarking:
Improving T&E Processes through Automation, April 2012
Average Expense Report Processing Cost
© 2014 Ariba – an SAP company. All rights reserved.6
Process
entirely manual
$20.18
Some automation $14.89
Fully
automated
$7.60
Pillars of Optimization
© 2014 Ariba – an SAP company. All rights reserved.7
CFO Line managers
Business
Travelers
Travel
Cost
Process
Cost
Compliance(lowers
Risk)
Costcontrol&
transparency
Simplifyuser
experience
Manage Policies
Session Agenda
• Challenges of expense management process
• Various stakeholders to be considered
• How to improve
• Customer successes
• Questions
© 2014 Ariba – an SAP company. All rights reserved.8
Travel Management Stakeholder’s Needs
© 2014 Ariba – an SAP company. All rights reserved.9
Designed for CFOs
to better manage expenses
and cash flow
Designed for line managers
for effective use of travel budgets
and auditors
to effectively audit travel spends
Designed for travelers
to meet their business goals
Designed for Travelers to Meet Their
Business Goals
© 2014 Ariba – an SAP company. All rights reserved.10
Plan
• Request trip
Expense
• Capture expenses
• Submit expenses
• Get reimbursed
Book
• Book trip
• Manage itinerary
Designed for Line Managers and Auditors
© 2014 Ariba – an SAP company. All rights reserved.11
Budget
• Maintain
team budgets
• Control
team budgets
Analyze
• Team travel cost
• Team budgets
Expense
• Audit expenses
• Approve expenses
• Audit travel spend
Trip
• Approve requests
Designed for CFOs to Better Manage
Expenses and Cash Flow
© 2014 Ariba – an SAP company. All rights reserved.12
Control
Travel Costs
Facilitate
Corporate Compliance
Increase
Process Efficiency
Increase
automation,
standardization, and
incorporate travel expenses
into cash management
processes
Enforce
corporate policies, and
legal and company-specific
tax regulations for
travel expenses
Manage
travel spend and
cost of processing travel
expense reimbursements
Session Agenda
• Challenges of expense management process
• Various stakeholders to be considered
• How to improve
• Customer successes
• Questions
© 2014 Ariba – an SAP company. All rights reserved.13
Control Travel Costs from Planning
through Expense Reimbursements
© 2014 Ariba – an SAP company. All rights reserved.14
Manage travel spend and the cost of
processing employee travel expense
reimbursements
• Control travel spend
• Increase usability for travelers
• Gain visibility
Simplify Usage and Save Time
with Mobility
© 2014 Ariba – an SAP company. All rights reserved.15
• Designed for mobility
• Reducing paper-based, offline
processes
• Focus on usability for
business travelers
• Capture expenses on trip
iPhone/iPad, Android, Windows Phone 8, Blackberry
Facilitate Corporate Compliance
© 2014 Ariba – an SAP company. All rights reserved.16
• Enforce corporate travel policies
• Conform with local tax and legal requirements
of accounting for travel expenses
(21 country versions available!)
• Supports various industry requirements
(i.e., Pharmaceuticals – Sunshine Act)
• Facilitate approvals and auditing for trips
and expenses
Country Versions out of the Box
© 2014 Ariba – an SAP company. All rights reserved.17
USA UK Germany France
IndiaChinaCanada
Austria Switzerland
MexicoAustralia
Spain
Brazil Denmark
NetherlandsItaly
• 21 dedicated country versions
supporting specific regulations for both local tax and local legal
requirements out-of-the-box
• With the International template
the solution is ready to be used in more than 100 countries
Belgium
New Zealand Ireland Sweden Norway
Increase Process Efficiency
© 2014 Ariba – an SAP company. All rights reserved.18
Increase automation and
standardization, and
incorporate travel
expenses into your cash
management processes
Benefit from Traxo Itinerary Support
during Traveling
© 2014 Ariba – an SAP company. All rights reserved.19
• Consolidate your
bookings coming from
various channels
• Enjoy Traxo support during
your trip
• Transparent reporting
Easier Sunshine Act Compliance
© 2014 Ariba – an SAP company. All rights reserved.20
• Search the MedProID®
practitioner database
• Easy access to healthcare
provider information for your
expense attendee lists
• Helps to comply with Sunshine
Act by using up-to-date
practitioner data
Integrated System Landscape
© 2014 Ariba – an SAP company. All rights reserved.21
- Receipt itemization
- E-Invoice
Bookingstatus update
Importof credit card feeds
Creationof itineraries
FI:ExpenseReport &JournalEntries
- Reimbursementdata
- FI G/L postings
HCM:Expense Report
- Reimbursementdata
- Taxable amounts(payroll)
FI:Updates
- Paymentstatus update
-Exchangerate update
CO:Masterdata
- Costcenter,Project
- InternalOrder, Sales Order
HCM:Master Data
- Paymentstatus update
SAPERP
Mileage calculation
Scanning and
OEM Partners OCR
SAP Cloud for Travel
and
Expense
Open tootherERP
systems
Easy orchestrationof onlineand file-based
integrations with contained tools:
Web Services, XML,XLS etc.
Out-of the boxAccess to HCPData
(SunshineAct)
Runs on HANA
Integration Tools
SAP -SF
Employee Central
- Employees
- Reporting line structures
Out-of the box
Session Agenda
• Challenges of expense management process
• Various stakeholders to be considered
• How to improve
• Customer successes
• Questions
© 2014 Ariba – an SAP company. All rights reserved.22
Customer Successes
© 2014 Ariba – an SAP company. All rights reserved.23
Travel & Logistics ManufacturingAutomotive High Tech
Utilities Pharmaceuticals Professional Services Oil & Gas
© 2014 Ariba – an SAP company. All rights reserved.24
UST Global
Saving Millions of Travel Expense
Demo
Let us go through
an end-to-end
process
© 2014 Ariba – an SAP company. All rights reserved.25
Questions
© 2014 Ariba – an SAP company. All rights reserved.26

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SAP Cloud for Travel & Expense -- Ariba LIVE Rome

  • 1. #AribaLIVE Streamline Your End-to-end Travel Management Process with SAP Cloud for Travel and Expense Pia Luebeck, Solution Owner, SAP Benno Eberle, Solution Marketing, SAP @SAPCloudTravel @EberleBenno 9.4.2014 © 2014 Ariba – an SAP company. All rights reserved. @ariba
  • 2. Session Agenda • Challenges of expense management process • Various stakeholders to be considered • How to improve • Customer successes • Questions © 2014 Ariba – an SAP company. All rights reserved.2
  • 3. Travel Expenses a Top Priority Topic © 2014 Ariba – an SAP company. All rights reserved.3 2nd largest controllable expense
  • 4. Challenges in the Travel and Expense Management Process © 2014 Ariba – an SAP company. All rights reserved.4 Manual, paper-based process Missing transparency Issues with enforcing travel policies Painful reimbursement process Slow payout of travel expenses Slow approval processes IT complexity Increasing Travel cost Challenge being compliant with travel policies and legal guidelines Delays in expense reimbursement Limited reporting capabilities Lack of usability
  • 5. Travel and Expense Benchmarking PayStream Advisors Study © 2014 Ariba – an SAP company. All rights reserved.5 Travel and Expense Benchmarking: Improving T&E Processes through Automation, April 2012
  • 6. Average Expense Report Processing Cost © 2014 Ariba – an SAP company. All rights reserved.6 Process entirely manual $20.18 Some automation $14.89 Fully automated $7.60
  • 7. Pillars of Optimization © 2014 Ariba – an SAP company. All rights reserved.7 CFO Line managers Business Travelers Travel Cost Process Cost Compliance(lowers Risk) Costcontrol& transparency Simplifyuser experience Manage Policies
  • 8. Session Agenda • Challenges of expense management process • Various stakeholders to be considered • How to improve • Customer successes • Questions © 2014 Ariba – an SAP company. All rights reserved.8
  • 9. Travel Management Stakeholder’s Needs © 2014 Ariba – an SAP company. All rights reserved.9 Designed for CFOs to better manage expenses and cash flow Designed for line managers for effective use of travel budgets and auditors to effectively audit travel spends Designed for travelers to meet their business goals
  • 10. Designed for Travelers to Meet Their Business Goals © 2014 Ariba – an SAP company. All rights reserved.10 Plan • Request trip Expense • Capture expenses • Submit expenses • Get reimbursed Book • Book trip • Manage itinerary
  • 11. Designed for Line Managers and Auditors © 2014 Ariba – an SAP company. All rights reserved.11 Budget • Maintain team budgets • Control team budgets Analyze • Team travel cost • Team budgets Expense • Audit expenses • Approve expenses • Audit travel spend Trip • Approve requests
  • 12. Designed for CFOs to Better Manage Expenses and Cash Flow © 2014 Ariba – an SAP company. All rights reserved.12 Control Travel Costs Facilitate Corporate Compliance Increase Process Efficiency Increase automation, standardization, and incorporate travel expenses into cash management processes Enforce corporate policies, and legal and company-specific tax regulations for travel expenses Manage travel spend and cost of processing travel expense reimbursements
  • 13. Session Agenda • Challenges of expense management process • Various stakeholders to be considered • How to improve • Customer successes • Questions © 2014 Ariba – an SAP company. All rights reserved.13
  • 14. Control Travel Costs from Planning through Expense Reimbursements © 2014 Ariba – an SAP company. All rights reserved.14 Manage travel spend and the cost of processing employee travel expense reimbursements • Control travel spend • Increase usability for travelers • Gain visibility
  • 15. Simplify Usage and Save Time with Mobility © 2014 Ariba – an SAP company. All rights reserved.15 • Designed for mobility • Reducing paper-based, offline processes • Focus on usability for business travelers • Capture expenses on trip iPhone/iPad, Android, Windows Phone 8, Blackberry
  • 16. Facilitate Corporate Compliance © 2014 Ariba – an SAP company. All rights reserved.16 • Enforce corporate travel policies • Conform with local tax and legal requirements of accounting for travel expenses (21 country versions available!) • Supports various industry requirements (i.e., Pharmaceuticals – Sunshine Act) • Facilitate approvals and auditing for trips and expenses
  • 17. Country Versions out of the Box © 2014 Ariba – an SAP company. All rights reserved.17 USA UK Germany France IndiaChinaCanada Austria Switzerland MexicoAustralia Spain Brazil Denmark NetherlandsItaly • 21 dedicated country versions supporting specific regulations for both local tax and local legal requirements out-of-the-box • With the International template the solution is ready to be used in more than 100 countries Belgium New Zealand Ireland Sweden Norway
  • 18. Increase Process Efficiency © 2014 Ariba – an SAP company. All rights reserved.18 Increase automation and standardization, and incorporate travel expenses into your cash management processes
  • 19. Benefit from Traxo Itinerary Support during Traveling © 2014 Ariba – an SAP company. All rights reserved.19 • Consolidate your bookings coming from various channels • Enjoy Traxo support during your trip • Transparent reporting
  • 20. Easier Sunshine Act Compliance © 2014 Ariba – an SAP company. All rights reserved.20 • Search the MedProID® practitioner database • Easy access to healthcare provider information for your expense attendee lists • Helps to comply with Sunshine Act by using up-to-date practitioner data
  • 21. Integrated System Landscape © 2014 Ariba – an SAP company. All rights reserved.21 - Receipt itemization - E-Invoice Bookingstatus update Importof credit card feeds Creationof itineraries FI:ExpenseReport &JournalEntries - Reimbursementdata - FI G/L postings HCM:Expense Report - Reimbursementdata - Taxable amounts(payroll) FI:Updates - Paymentstatus update -Exchangerate update CO:Masterdata - Costcenter,Project - InternalOrder, Sales Order HCM:Master Data - Paymentstatus update SAPERP Mileage calculation Scanning and OEM Partners OCR SAP Cloud for Travel and Expense Open tootherERP systems Easy orchestrationof onlineand file-based integrations with contained tools: Web Services, XML,XLS etc. Out-of the boxAccess to HCPData (SunshineAct) Runs on HANA Integration Tools SAP -SF Employee Central - Employees - Reporting line structures Out-of the box
  • 22. Session Agenda • Challenges of expense management process • Various stakeholders to be considered • How to improve • Customer successes • Questions © 2014 Ariba – an SAP company. All rights reserved.22
  • 23. Customer Successes © 2014 Ariba – an SAP company. All rights reserved.23 Travel & Logistics ManufacturingAutomotive High Tech Utilities Pharmaceuticals Professional Services Oil & Gas
  • 24. © 2014 Ariba – an SAP company. All rights reserved.24 UST Global Saving Millions of Travel Expense
  • 25. Demo Let us go through an end-to-end process © 2014 Ariba – an SAP company. All rights reserved.25
  • 26. Questions © 2014 Ariba – an SAP company. All rights reserved.26