In today’s global economy, it is just a matter of time before your e-commerce initiative needs to address your global business needs. For many customers, this can be complex. What business rules are universal? How do I accommodate regions, but still maintain consistency? What are the best ways to drive the change management across the globe? How should I go about making decisions for planning an effort such as this? Please join this panel of experts who have successfully deployed global programs in over 80 countries collectively for an informal discussion of successful strategies they employed, as well as key lessons they have learned.

1. Expanding Your Network
Adoption Globally
Toni McGovern - Sr. Technology Integration Manager, Johnson and Johnson
Aaron Ulm - Sr. P2P IT Manager, Johnson and Johnson
March 19, 2014
#AribaLIVE
@ariba
© 2014 Ariba – an SAP company. All rights reserved.

2. Agenda
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Our Journey with Ariba
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Our Future with On-Demand
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2
Our Start
Enabling for Expansion
Global Rollout
Case for Change
Hurdles to Overcome
Getting Started with a Hybrid Approach
Our End State
© 2014 Ariba – an SAP company. All rights reserved.

3. Johnson & Johnson
Corporate Overview
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Global Healthcare Company
4 Operating Groups:
Medical Diagnostics & Devices
♦ Medicines & Nutritionals
♦ Consumer
♦ Non-Operating (Corporate functions)
♦
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Two Instances of Ariba Buyer
♦
♦
3
The Americas and AsPac
EMEA
© 2014 Ariba – an SAP company. All rights reserved.

4. History of Ariba at J&J
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2001 Spring – Initial US Implementation of Buyer 7.0.x
2001 Fall – Upgrade to Version 7.0.6
2001 – Initial limited EMEA Implementation of Buyer 7.0.x
2004 – Upgrade to Version 8.1
2005 – Upgrade to Version 8.2.2
2006 – Integrated EMEA model - relaunch
2010 – Upgraded to Version 9r1
Over the years, 50+ Builds (collections of enhancements and bug fixes) have resulted in
– 40+ eforms (administrative, end user)
– 200+ catalogs (globally)
– 5 Regions requiring regional customizations
– US/PR, EMEA, AsPac, Canada & Latin America
•
4
2013 – Began assessment for an integrated suite of tools
© 2014 Ariba – an SAP company. All rights reserved.

5. Our Journey With Ariba: Enabling
for Expansion
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•
5
Business Unit
Flexible Accounting
Flexible Approvals
© 2014 Ariba – an SAP company. All rights reserved.

6. Our Journey with Ariba: Global Rollouts

7. Our Future with On-Demand: The Case
for Change
7
© 2014 Ariba – an SAP company. All rights reserved.

8. Aligning with ESP
8
© 2014 Ariba – an SAP company. All rights reserved.

9. Sourcing
Expansion
ESP: Accelerated achievement of operational efficiencies for reinvestment in our
Sourcing –
Increased Capturebusiness, our people and to mitigate
economic pressures. Savings generated from sourcing events
$$$
using an eSourcing platform and prescribed processes.
Deploy Ariba
Services
Procurement
Collaborative
Sourcing
$$
ESP: Enhanced capabilities to meet critical business needs
Savings derived from improved supplier collaboration, spot market arbitrage with detailed
specifications and pricing for complex services; 3 bids/buy with pre-contracted suppliers.
Catalog
Expansion
User
Compliance
$
ESP: Enhanced capabilities to meet critical business needs
Improved user experience and focused program to drive increased compliance to contracts with
preferred supplier through catalogs and visibility to contracts where needed.
Contract
Compliance
Supplier
Compliance
$$
ESP: Enhanced capabilities to meet critical business needs
Compliance to contract pricing and terms that would have otherwise resulted in paying more for
goods or services. Integrated system which allow information to flow automatically without user
manual entry
Cost of
Ownership
TCO
$*
Potentially reduce maintenance of redundant systems*
Improve ability to scale into emerging markets
*Pending full roadmap deployment schedule
Supplier
Relationship
Management
SRM
+
ESP: Process simplification and standardization
to reduce complexity and ensure quality
Enable the globally designed SRM process
Requires End to End Integration for Maximum Savings
End-to-End Value Proposition:

10. Our Future With On-Demand: Hurdles
to Overcome
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10
eForms and Self-Service Functionality
Behind-the-Firewall Validations
Invoice Reconciliation
Advanced Capabilities
Master Data Maintenance
Funding the project
Aligning the functionality of the two Ariba instances
© 2014 Ariba – an SAP company. All rights reserved.

11. Our Future With On-Demand: Getting
Started with a Hybrid Approach
11
© 2014 Ariba – an SAP company. All rights reserved.

12. Our Future with On-Demand: Our End State
12
© 2014 Ariba – an SAP company. All rights reserved.

13. Discussion
13
© 2014 Ariba – an SAP company. All rights reserved.