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@ariba
A Success Story: Managing Beyond
Indirect
Joerg Huelsmann, Head of Strategic Purchasing Department,
KAESER KOMPRESSOREN SE
09th June, 2015
© 2015 Ariba – an SAP company. All rights reserved.
#AribaLIVE @ariba
© 2015 Ariba – an SAP company. All rights reserved.2
Managing Beyond Indirect
at KAESER KOMPRESSOREN
#AribaLIVE @ariba
KAESER KOMPRESSOREN – the Company
KAESER is a family-owned company in the field of machine and
plant construction
5,000 employees worldwide
Represented by subsidiaries and distribution partners in more
than 100 countries
© 2015 Ariba – an SAP company. All rights reserved.3
#AribaLIVE @ariba
KAESER KOMPRESSOREN - Structure
© 2015 Ariba – an SAP company. All rights reserved.4
• 6 production plants, sorted by
product lines
• 1 distribution center
• 1 service center
• 2 training centers
• various central sectors
• 55 subsidiaries worldwide
(sales and service organizations)
with own operative purchaser each
• 1 stratetic purchasing department
#AribaLIVE @ariba
Initial Situation Before Starting the
SAP/Ariba Project
• The service contract for the previous catalog management system
(SAP SRM) expired.
• That time, there were only 8 electronic catalogs.
• Many orders for indirect material and services were mapped in SAP MM;
this impeded getting an overview of the requirements.
• SAP reporting possibilities were strongly limited.
• It was time-consuming to implement a large number of suppliers
in the old catalog management system.
• There was no approval workflow.
© 2015 Ariba – an SAP company. All rights reserved.5
#AribaLIVE @ariba
Maverick Buying
`Maverick buying means that departments independently buy material or services without
incorporating the purchasing department.
Maverick buying is the purchasing outside of standard procurement processes.`
Especially for indirect material, it is difficult to reduce maverick buying.
„Man spricht von Maverick-Buying, wenn Abteilungen eigenmächtig
Materialien oder Dienstleistungen kaufen, ohne den Einkauf einzubeziehen.
Maverick-Buying ist die `Beschaffung außerhalb standardisierter Beschaffungswege`“.1
1 Helmut Wannenwetsch: Erfolgreiche Verhandlungsführung in Einkauf und Logistik, Springer Verlag; Auflage: 3.,
neu bearbeitete Auflage. (Oktober 2008), S. 68.
© 2015 Ariba – an SAP company. All rights reserved.6
#AribaLIVE @ariba
Problems/Consequences of Maverick Buying
• Impossible to bundle orders  less market power
• Worse purchasing prices
• Increased administrative effort due to invoice assignment
and verification
• Suppliers that are not checked and approved get orders as well
 no procedure agreed in case of defects
 issues related to workplace safety are not taken into account
…
© 2015 Ariba – an SAP company. All rights reserved.7
#AribaLIVE @ariba
Aims of KAESER KOMPRESSOREN in
Handling Indirect Spend
1. Selection of suppliers by strategic purchasing department
2. Negotiation of all prices, discounts and conditions before the first order
3. Safety for the buyer due to correct and complete framework data
4. Transparent and safe approval workflow
5. Reporting for all orders of indirect spend
6. Creation of possibilities to control and bundle demands
7. Basis for efficient negotiations
8. Checking orders for indirect spend that are not placed through Ariba
© 2015 Ariba – an SAP company. All rights reserved.8
#AribaLIVE @ariba
Our Idea
Bringing all indirect spend on the Ariba platform
© 2015 Ariba – an SAP company. All rights reserved.9
#AribaLIVE @ariba
Strategy for Using the SAP/Ariba Platform
© 2015 Ariba – an SAP company. All rights reserved.10
No electronic
catalog available
Supplier not
created in
SAP/Ariba
Use of electronic catalogs
Requirement notification for
non-catalog-articles by Ariba
Creation and monitoring of
an order in the ERP System
#AribaLIVE @ariba
Procedure for the SAP/Ariba Project
1. Analysis of ALL orders for indirect material and services
2. Creating a list of suppliers offering indirect material or services
3. Choosing a provider of a platform for electronic catalogs (in our case SAP/Ariba);
carrying out the common project to adjust the software
4. Informing and supporting suppliers regarding the platform for electronic catalogs
♦ Sending an email to suppliers asking for their cooperation in this project
♦ Supplier summit to explain how to work with Ariba
♦ Support for creating electronic catalogs
5. Training of own employees
6. Monitoring order transactions
© 2015 Ariba – an SAP company. All rights reserved.11
#AribaLIVE @ariba
Definition: Indirect Spend
Is everything that is not directly link to a final product
(Definition of KAESER KOMPRESSOREN)
© 2015 Ariba – an SAP company. All rights reserved.12
#AribaLIVE @ariba
Examples for Indirect Spend
• Office supplies
• Furnitures
• Tools
• Services for trainings and education
• IT-related services (hardware, software)
• …..
© 2015 Ariba – an SAP company. All rights reserved.13
#AribaLIVE @ariba
KAESER Concept: How to Handle the
Indirect Spend for Services for Training
and Education
© 2015 Ariba – an SAP company. All rights reserved.14
#AribaLIVE @ariba
Different Expenses
• The cost for services for training and education is a
combination of:
 Cost for the training
 Traveling cost of the trainer
– Traveling with the car + parking
– Costs for flights
– Costs for hotels
– Costs for traveling for the trainer itself
© 2015 Ariba – an SAP company. All rights reserved.15
#AribaLIVE @ariba
How to Handle the Cost for Training
• Creating a catalogue with all the approved and
released trainings
© 2015 Ariba – an SAP company. All rights reserved.16
#AribaLIVE @ariba
How to Handle the Costs for Flights
and Hotels
• KAESER is booking and paying for the flight also for the
external trainer.
 Working with Concur
• KAESER is organizing the hotel
© 2015 Ariba – an SAP company. All rights reserved.17
#AribaLIVE @ariba
Ideas for Costs for Cars
• Negotiate the price per km
• Evaluating the distance between the starting point and
the destination
 Airport
 Venue
© 2015 Ariba – an SAP company. All rights reserved.18
#AribaLIVE @ariba
How to Handle the Cost for Parking
at the Airport
© 2015 Ariba – an SAP company. All rights reserved.19
Create a line item
for different airport
(unit: 1 day)
#AribaLIVE @ariba
CIF File for the Catalogue for One
Supplier for Training and Education
© 2015 Ariba – an SAP company. All rights reserved.20
#AribaLIVE @ariba
How an Order Looks
Expenses for parking at
the airport in Nuremberg
Costs for driving for
the trainer
© 2015 Ariba – an SAP company. All rights reserved.21
#AribaLIVE @ariba
How an Order Looks
Expenses for the
workbooks
Costs for two days
of training
© 2015 Ariba – an SAP company. All rights reserved.22
#AribaLIVE @ariba
Idea: Use the Commodity Code
Using the commodity code can help you to analyse the expense
for the training and separately the cost for traveling.
This can help you to come to the decision and help you arrange
the most cost-effective training.
© 2015 Ariba – an SAP company. All rights reserved.23
#AribaLIVE @ariba
Idea: Build an Approval Workflow
• Organizing the trainings and education activities can
be decentralized.
• The requester can be sure that the order is approved.
• There is complete transparency in the entire business process.
© 2015 Ariba – an SAP company. All rights reserved.24
#AribaLIVE @ariba
What We Have Achieved
• Approval workflow with the real costs
• The order and the invoice fit together. Any deviation can be
checked in detail.
• The expenses for training and education are reportable
• A cost-effective training concept can be established
© 2015 Ariba – an SAP company. All rights reserved.25
#AribaLIVE @ariba
Handling Software Orders
• Software is normally a combination of:
 Signed contract
 The initial cost for software
 The costs for maintenance
  Problem:
– Keeping an overview on the signed contract, on the costs, especially
on the maintanence costs
– Duly termination of the agreement
© 2015 Ariba – an SAP company. All rights reserved.26
#AribaLIVE @ariba
Structure for a Software Project
© 2015 Ariba – an SAP company. All rights reserved.27
UPSTREAM
• Creating a contract in Ariba Contract Management
• Using Abbyy to make the document searchable
DOWNSTREAM
• Create a CIF file with the initial price and the quarterly maintenance costs
• Upload a catalogue out of the CIF file
UPSTREAM
• Creating a frame contract with the economical datas
• Adding the lifetime of the software project
DOWNSTREAM
• Creating an order out of the electronic catalogue
#AribaLIVE @ariba
The Contract Workspace in Ariba
• Using the tool abbyy
© 2015 Ariba – an SAP company. All rights reserved.28
#AribaLIVE @ariba
Creating a CIF Catalogue
© 2015 Ariba – an SAP company. All rights reserved.29
#AribaLIVE @ariba
Advantages of This Procedure
• Having the combination between the contract and the orders
• Having a full overview on the whole costs for this product
• Not losing the date for the termination of the contract
© 2015 Ariba – an SAP company. All rights reserved.30
#AribaLIVE @ariba
Summary
• Manage all indirect spend to help you retain control of expenses
• Have a strategy all indirect spend (our implementation is P2O)
• You are not limited by the technical capabilities, but only by
your ideas
© 2015 Ariba – an SAP company. All rights reserved.34
#AribaLIVE @ariba
Thank you!
© 2015 Ariba – an SAP company. All rights reserved.35

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A Success Story: Managing Beyond Indirect

  • 1. #AribaLIVE @ariba A Success Story: Managing Beyond Indirect Joerg Huelsmann, Head of Strategic Purchasing Department, KAESER KOMPRESSOREN SE 09th June, 2015 © 2015 Ariba – an SAP company. All rights reserved.
  • 2. #AribaLIVE @ariba © 2015 Ariba – an SAP company. All rights reserved.2 Managing Beyond Indirect at KAESER KOMPRESSOREN
  • 3. #AribaLIVE @ariba KAESER KOMPRESSOREN – the Company KAESER is a family-owned company in the field of machine and plant construction 5,000 employees worldwide Represented by subsidiaries and distribution partners in more than 100 countries © 2015 Ariba – an SAP company. All rights reserved.3
  • 4. #AribaLIVE @ariba KAESER KOMPRESSOREN - Structure © 2015 Ariba – an SAP company. All rights reserved.4 • 6 production plants, sorted by product lines • 1 distribution center • 1 service center • 2 training centers • various central sectors • 55 subsidiaries worldwide (sales and service organizations) with own operative purchaser each • 1 stratetic purchasing department
  • 5. #AribaLIVE @ariba Initial Situation Before Starting the SAP/Ariba Project • The service contract for the previous catalog management system (SAP SRM) expired. • That time, there were only 8 electronic catalogs. • Many orders for indirect material and services were mapped in SAP MM; this impeded getting an overview of the requirements. • SAP reporting possibilities were strongly limited. • It was time-consuming to implement a large number of suppliers in the old catalog management system. • There was no approval workflow. © 2015 Ariba – an SAP company. All rights reserved.5
  • 6. #AribaLIVE @ariba Maverick Buying `Maverick buying means that departments independently buy material or services without incorporating the purchasing department. Maverick buying is the purchasing outside of standard procurement processes.` Especially for indirect material, it is difficult to reduce maverick buying. „Man spricht von Maverick-Buying, wenn Abteilungen eigenmächtig Materialien oder Dienstleistungen kaufen, ohne den Einkauf einzubeziehen. Maverick-Buying ist die `Beschaffung außerhalb standardisierter Beschaffungswege`“.1 1 Helmut Wannenwetsch: Erfolgreiche Verhandlungsführung in Einkauf und Logistik, Springer Verlag; Auflage: 3., neu bearbeitete Auflage. (Oktober 2008), S. 68. © 2015 Ariba – an SAP company. All rights reserved.6
  • 7. #AribaLIVE @ariba Problems/Consequences of Maverick Buying • Impossible to bundle orders  less market power • Worse purchasing prices • Increased administrative effort due to invoice assignment and verification • Suppliers that are not checked and approved get orders as well  no procedure agreed in case of defects  issues related to workplace safety are not taken into account … © 2015 Ariba – an SAP company. All rights reserved.7
  • 8. #AribaLIVE @ariba Aims of KAESER KOMPRESSOREN in Handling Indirect Spend 1. Selection of suppliers by strategic purchasing department 2. Negotiation of all prices, discounts and conditions before the first order 3. Safety for the buyer due to correct and complete framework data 4. Transparent and safe approval workflow 5. Reporting for all orders of indirect spend 6. Creation of possibilities to control and bundle demands 7. Basis for efficient negotiations 8. Checking orders for indirect spend that are not placed through Ariba © 2015 Ariba – an SAP company. All rights reserved.8
  • 9. #AribaLIVE @ariba Our Idea Bringing all indirect spend on the Ariba platform © 2015 Ariba – an SAP company. All rights reserved.9
  • 10. #AribaLIVE @ariba Strategy for Using the SAP/Ariba Platform © 2015 Ariba – an SAP company. All rights reserved.10 No electronic catalog available Supplier not created in SAP/Ariba Use of electronic catalogs Requirement notification for non-catalog-articles by Ariba Creation and monitoring of an order in the ERP System
  • 11. #AribaLIVE @ariba Procedure for the SAP/Ariba Project 1. Analysis of ALL orders for indirect material and services 2. Creating a list of suppliers offering indirect material or services 3. Choosing a provider of a platform for electronic catalogs (in our case SAP/Ariba); carrying out the common project to adjust the software 4. Informing and supporting suppliers regarding the platform for electronic catalogs ♦ Sending an email to suppliers asking for their cooperation in this project ♦ Supplier summit to explain how to work with Ariba ♦ Support for creating electronic catalogs 5. Training of own employees 6. Monitoring order transactions © 2015 Ariba – an SAP company. All rights reserved.11
  • 12. #AribaLIVE @ariba Definition: Indirect Spend Is everything that is not directly link to a final product (Definition of KAESER KOMPRESSOREN) © 2015 Ariba – an SAP company. All rights reserved.12
  • 13. #AribaLIVE @ariba Examples for Indirect Spend • Office supplies • Furnitures • Tools • Services for trainings and education • IT-related services (hardware, software) • ….. © 2015 Ariba – an SAP company. All rights reserved.13
  • 14. #AribaLIVE @ariba KAESER Concept: How to Handle the Indirect Spend for Services for Training and Education © 2015 Ariba – an SAP company. All rights reserved.14
  • 15. #AribaLIVE @ariba Different Expenses • The cost for services for training and education is a combination of:  Cost for the training  Traveling cost of the trainer – Traveling with the car + parking – Costs for flights – Costs for hotels – Costs for traveling for the trainer itself © 2015 Ariba – an SAP company. All rights reserved.15
  • 16. #AribaLIVE @ariba How to Handle the Cost for Training • Creating a catalogue with all the approved and released trainings © 2015 Ariba – an SAP company. All rights reserved.16
  • 17. #AribaLIVE @ariba How to Handle the Costs for Flights and Hotels • KAESER is booking and paying for the flight also for the external trainer.  Working with Concur • KAESER is organizing the hotel © 2015 Ariba – an SAP company. All rights reserved.17
  • 18. #AribaLIVE @ariba Ideas for Costs for Cars • Negotiate the price per km • Evaluating the distance between the starting point and the destination  Airport  Venue © 2015 Ariba – an SAP company. All rights reserved.18
  • 19. #AribaLIVE @ariba How to Handle the Cost for Parking at the Airport © 2015 Ariba – an SAP company. All rights reserved.19 Create a line item for different airport (unit: 1 day)
  • 20. #AribaLIVE @ariba CIF File for the Catalogue for One Supplier for Training and Education © 2015 Ariba – an SAP company. All rights reserved.20
  • 21. #AribaLIVE @ariba How an Order Looks Expenses for parking at the airport in Nuremberg Costs for driving for the trainer © 2015 Ariba – an SAP company. All rights reserved.21
  • 22. #AribaLIVE @ariba How an Order Looks Expenses for the workbooks Costs for two days of training © 2015 Ariba – an SAP company. All rights reserved.22
  • 23. #AribaLIVE @ariba Idea: Use the Commodity Code Using the commodity code can help you to analyse the expense for the training and separately the cost for traveling. This can help you to come to the decision and help you arrange the most cost-effective training. © 2015 Ariba – an SAP company. All rights reserved.23
  • 24. #AribaLIVE @ariba Idea: Build an Approval Workflow • Organizing the trainings and education activities can be decentralized. • The requester can be sure that the order is approved. • There is complete transparency in the entire business process. © 2015 Ariba – an SAP company. All rights reserved.24
  • 25. #AribaLIVE @ariba What We Have Achieved • Approval workflow with the real costs • The order and the invoice fit together. Any deviation can be checked in detail. • The expenses for training and education are reportable • A cost-effective training concept can be established © 2015 Ariba – an SAP company. All rights reserved.25
  • 26. #AribaLIVE @ariba Handling Software Orders • Software is normally a combination of:  Signed contract  The initial cost for software  The costs for maintenance   Problem: – Keeping an overview on the signed contract, on the costs, especially on the maintanence costs – Duly termination of the agreement © 2015 Ariba – an SAP company. All rights reserved.26
  • 27. #AribaLIVE @ariba Structure for a Software Project © 2015 Ariba – an SAP company. All rights reserved.27 UPSTREAM • Creating a contract in Ariba Contract Management • Using Abbyy to make the document searchable DOWNSTREAM • Create a CIF file with the initial price and the quarterly maintenance costs • Upload a catalogue out of the CIF file UPSTREAM • Creating a frame contract with the economical datas • Adding the lifetime of the software project DOWNSTREAM • Creating an order out of the electronic catalogue
  • 28. #AribaLIVE @ariba The Contract Workspace in Ariba • Using the tool abbyy © 2015 Ariba – an SAP company. All rights reserved.28
  • 29. #AribaLIVE @ariba Creating a CIF Catalogue © 2015 Ariba – an SAP company. All rights reserved.29
  • 30. #AribaLIVE @ariba Advantages of This Procedure • Having the combination between the contract and the orders • Having a full overview on the whole costs for this product • Not losing the date for the termination of the contract © 2015 Ariba – an SAP company. All rights reserved.30
  • 31. #AribaLIVE @ariba Summary • Manage all indirect spend to help you retain control of expenses • Have a strategy all indirect spend (our implementation is P2O) • You are not limited by the technical capabilities, but only by your ideas © 2015 Ariba – an SAP company. All rights reserved.34
  • 32. #AribaLIVE @ariba Thank you! © 2015 Ariba – an SAP company. All rights reserved.35