Cutting edge strategies to lead successfully mobility’s projects

Cutting-Edge Strategies to lead successfully Mobility’s projects . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 1 -
Member of
Cutting-Edge Strategies to
lead successfully Mobility’s
projects
Independent Information &
Communications
Technologies and
Management Consultants
London, February 18th 2.013
Foto Estrategia
Building the future

Member of
Which is the
challenge we
are facing?
Which strategies
(best leadership
practices) can
we apply?

Member ofMobility is the “fall of the wall” in
enterprise communications
No more borders, no
more geographical
limits in your network
Voice, data, video and
control signals.
Wireless high capacity
data networks
High capacity network ports are available
everywhere

Member of
Work on a network
Rigid organizations have
no future in a
changing world.
Learning organization
Multinational and multidisciplinary teams

Member of
Tri-dimensional
and polyhedric
reality.
Work on a project basis

Member of
Be efficient, my friend
A person, machine, or
organization that is
efficient does a job well
and successfully, without
wasting time or energy.
Collins Cobuild Essential English Dictionary
How can efficient processes
be implemented?
Which strategies can we apply?

Member of
The party is over
The ancient regime is disappearing

Member of
Which are the other factors
that drive the current
situation?
Technological evolution – The
IP world
Economic Crisis is only one
factor
Social and demographic
changes

Member ofDemographic considerations
They have always
been living with what
we (adults) call “new
technologies.”
Probably, it is the
first time in human
history that new
generations, our
teenagers, are
more innovative
and dynamic than
enterprises.
Many directors ask
their kids about IT.

Member of
History lessons learned
 Don’t ignore the nature of things.
 Use the right technology.
The Polish Pomorska Cavalry, ignoring the nature of our
tanks, had charged them with swords and lances and had
suffered tremendous losses.
General Heinz Guderian,
commander of the 19th Corps.

Member of
Objective - Retos
UC2: Unified
Communications
and Collaboration
Use the right tool
What are the
right tools?
Social networks
Use the right
technology
IP Telecom
networks
Mobility

Member of
Innovation is a
new way of doing
something.
The innovation dilemma
Evolution versus Revolution
Taking risks is
inevitable.

Member of
Barriers to
overcome
Why it is so complex to
innovate in any
consolidated
organization?

Member of
Why is so difficult to
implement any change?

Member of

Member of
Why is so difficult to
implement any change?
“Humans only change
when we really admit
the consequences of not
doing it”
It’s more comfortable to
do nothing

Member of
Our mind is tremendously
powerful
Discouragement can
lead to a collapse.
Positive thoughts create a
physical state much better
than negative ones.
Dr. Alonso announced:
“Neurons regenerate”

Member of
Communications
GAP
IT Departments and End
Users use different
frequencies.
Human communications are
not easy
Tune in. Adapt your
language

Member of
1. DNA
2. By strategy
3. Special
circumstances
or situation
You can learn how to
determine why your
interlocutor is an
impossible person.

Member of
1. Builders
2. Destroyers
3. Vegetables
Indentify all the players.
1. Winners
2. Loosers
3. Followers
1. Make things happen
2. Wonder what has happened
3. Watch things happen
Any person involved is important
for the success of the project.

Member of
Identify all the players & their
roles
Decision Makers
Influencers
Approvers
Advisors
Information
Providers
Value Orientation
Value Orientation
Value Orientation
Value Orientation
Value Orientation
Enemy?
Who is an
enemy or friend?
Neutral?
Friend?
Enemy?
Friend?
The
Project…!
Value driver of the
competition?

Member of
You not only can,
you must, choose
your attitude
Aptitudes
and
Attitudes
Leadership helps
others to choose
the right attitude

Member of
Best practices in
Innovation
Leadership
How lead the
transformation process to
a networked organization ?

Member of
Authoritas versus Potestas
Use soft power.
Leadership is
an art.
Hard power
must be the last
option.

Member of
Do you have
enough
authority?
The winner
has won
before the
battle begins

Member of
Empathize
Try to understand their
position(s)

Member of
Disciplined
Collaboration
Undisciplined
Collaboration
Disciplined
Collaboration
Centralized
Autonomy
(silos)
Performance from decentralized work
Performance
from
collaboration
Low
Low
High
High

Member of
How do
you feel?
Aligned or
alienated
Leadership is to help
others understand
why it is clever to be
aligned with project
objectives

Member of
Saber elegir los socios adecuados
Contratos de sumisión o acuerdos Ganar / Ganar
Encourage your team to be
proactive.
First habit of efficient people.

Member of
Desire to excel
Promote the right attitudes

Member of
Quality
Assurance

Member of
Best practices in project
management
Avoid any conflict of
interest between
project management
and systems
integrators
Internationals and
Independent
consultants should
join the project
management team
focusing their
collaboration on
quality assurance
task
Requirements
Fees
Investments
Design and Quality assurance
Consultants
Engineers
Project
management
Systems
integrators
Vendors
Builders
Contractors
Owner
Sponsor
Promoter

Member of
Bad practices
in project
management
Quality
assurance
not
guaranteed
Requirements
Fees
Investments
Consultants
Engineers
Project
management
Systems
integrators
Vendors
Builders
Contractors
Owner
Sponsor
Promoter

Member of
Complete Network Life
Services
Ongoing Management
Operational Expenses Mngt.
Implementation Procurement
Design
Needs Analysis
We align our services with the life cycle of the networks.
5 steps methodology to
guarantee successful
projects
We are always
helping you.

Member of
Test, Test, Test.
Lab test
Field test
All project team including
end users must be
involved in all the quality
assurance process

Member of
IT department relations
with end users are
difficult worldwide.
IT department must
change
No end user will change
Improve your internal
marketing

Member of
Don’t think
they are
stupid.
Don’t forget who
is your client/ end
user

Member ofImprove your
communications skills.
•Technicians have to
improve their
communication skills.
•Be careful with e-mail.
•Building human
relations takes time.
•Networking.
•Interdependence.

Member of
Use the right Communication
Media
Source: Phil Edholm (Avaya Inc.) Concepts for the future of real time collaboration. STC Conference Orlando October 2.011

Member of
Video age
12%
35%53%
Kinesthetic
Audio
Visual
You CANNOT renounce your most
important communication channel.
Persuasion channels
Human
communications
are not easy.
High-capacity IP networks
allow video transmission.
“The world runs through
visual communication.”
John Chambers, CISCO CEO, Barcelona Mobile Global Congress,
February 2008

Member of
MODEL DEFINITION
Introduction
Source: Phil Edholm (Avaya Inc.) Concepts for the future of real time collaboration. STC Conference Orlando October 2.011

Member of
Listen
Try to
understand
before being
understood

Member of
Ask
Ask about their needs
and expectations.
How can you and the
new technologies help
them?
Right design.
Simple user interface.
How can I help you ?

Member of
Spend your time with
the workforce.

Member of
Be always
available to:
Answer any question
Provide support
Explain good and bad
news

Member of
Who is your sponsor?
BOD might be compromised in any business
transformation process.
Invite directors to attend project meetings
and training sessions.

Member of
Who is your sponsor?
Promote the right attitudes

Member of
Sell the project to your
organization and they will
change themselves

Member of
Internal Marketing
Selling the project
• All the organization (staff) must be involved in an
innovation process beginning with directors.
• Directors also need education and training.
• All persons are influential. Peer marketing
• Make sure the other decision-makers are on board
• Client/end-user marketing
• “Win” the clients
• Technical marketing.
• Address concerns. Where is the pain?

Member of
Client & End-user
Marketing
• Engage users from the start
• Create an advisory panel
• Set expectations
• Update frequently
• Ask for input
• Hold discussions
• Solicit concerns

Member of
Networking – Interdependence
If you are
interdependent, you
are efficient.
(Stephen Covey)
Business is networking.
Live is networking.
Live is networking, a network
of personal and business
relationships and contacts that
provide great fluidity and
efficiency through advanced
electronic networking.

Member of
The User’s Terminal
The type of terminal shows personal status.
Be careful with envy.

Member of
Meetings
•Prepare the agenda.
•Write the minutes.
•Large meetings are dangerous.
•Prepare the key meetings in advance
with one-to-one contacts.

Member of
Ski Slalom
Strategy
Turn before you arrive
at the gate.
Solve the problems
before they arrive, in
advance.

Member ofTraining is key
Project Manager must lead the training process

Member ofTraining needs
budget and time.
How many times
is there not
enough budget
for training?
How many vendors
do you know who say
our products are
user-friendly and
training isn’t
necessary?

Member of
DO NOT finish with training
Begin with training, education an
internal selling
Training is an on-going process,
running in parallel with project
implementation
It’s not only about teaching how to use a new
gadget, it’s about convincing the customer
of the advantages and reasons why they
have to use it.

Member of
It’s not only about teaching how to
use a new gadget it’s about
convincing them of the advantages
and reasons why they have to use
it.

Member of
Personalize the training
Small groups.
Specific training for
each type of users.
Train trainers who
train end users.
 Regular re-training

Member of
Is e-learning an option?
Important Hard $ savings
• Travel expenses.
• Time traveling
• Balance between professional and personal live

Member of
Applying the correct project
methodology, training is never a
problem, flows easy because new
tools and processes will help the
workforce to be more efficient

Member of
Inauguration
Celebrate
the success

Member of
Inauguration
Directors
must
launch the
new era

Member of
There is
no finish
line
Always be
running

Member of
The
circle of
life

Member of
The cycle of
life
 Question
 Think
 Look for
 Design
 Compare
 Made a Decision
Act
 Analyze results
 Adjust
 Begin again.

Member of
Excellent
organizations
don’t believe in
excellence – only
in constant
improvement and
constant change"
Tom Peters

Member of
A 19-year successful project
Mercabarna IP Campus Network
800 businesses in 90 hectares
One of the most important international
distribution centers for fresh
products
Without a doubt, the success of Mercabarna is
also due to its continuous investment in
telecommunications, making it a state-of-the-art
industrial estate with regard to technology.
Main figures
• 1 GB Internet connection
• 120 Wi-Fi antennas
• 450 business data connections at
100 and 1,000 MB
• 350 VLANS
• 2,200 fixed telephony extensions
• Pool of 1,100 cellular phones
integrated into the fixed telephone
network
• 160 IP video cameras
Home of the fruit and vegetable, fish and flower wholesale markets as well as
the abattoir.
Supplies over 10 million people directly.
Mercabarna Telecom Network
is a reference worldwide.
MB telecom network is not
only a state-of-the-art, IP
converged network (voice,
data, video, and control) in a
large private campus with
multi-business users, it is also
significant for its financial and
ongoing management models.
19 years of permanent
improvement and evolution,
always open to cooperate with
all the players.

Member ofTop Ten Best practices in
innovation processes leadership
 Involve all members of the organization in the any innovation process at
early stages. Influencers must be the first on board
 Sell the project.
 Listen. Ask about problems. Spend time with them. Do their work. Learn
about their pain.
 Do a simple and good design. Design phase is very important.
 Solve problems, build agreements always before these issues arrive to a
meeting. Be careful with large meetings.
 Prioritize one to one contacts. Be careful with e-mail. Call them. Better video
call them. Improve your communications skills. Wine helps.
 Test, Test, Test. Lab test. Field test. Pilot test. Quality assurance
 Begin with training and education. Training is an on-going process.
 Fine tuning. Take care of the details.
 Hot line. They always need to find support.
 After the completion of a new project, celebrate you get the goal, take a
short rest and begin again.

Member of
The future of IT
Leadership
TechnologyStrategy
The IT manager has to lead the transformation
process to an intelligent organization
Business Engineering

Member of
The
Human
Factor
Cutting-Edge
Strategies to lead
successfully
Mobility’s projects
=

Member of
Building
a team
Become
a Leader

Member of
Always go
forward and
never turn
back ….
Fr. Junipero Serra , Catalan
Franciscan monk, founder of
California
Photo: US Capitol

Member of
Let’s know your opinion,
comment or suggestion

Member of
The Key of
Success
People are
the key

Member of
As Gaudi imagined
Barcelona’s new
cathedral, …
… imagine your own
future.
The power of imagination
See you next
week in
Barcelona Mobile
World Congress

Member of
Let us create
wealth together.
Shaping the future …
… by improving your
networks and
communications, you
will …
Improve your life.
Improve your society.
Improve your business.

Member of
Agustín Argelich
 Telecom Engineer (12/1986) www.salle.url.edu
 European Engineer (no. 12,868 ES) www.feani.org
 Vice President of the Society of Telecommunications
Consultants and Chairman of the International Affairs
Committee www.stcconsultants.org
 Founder. Director. Principal Consultant. ARGELICH
INGENIEROS. Independent Telecom Consultancy and
Engineering Company
 Member of COITT www.coitt.es
 Member of IEEE www.ieee.org
 Member of Cercle del Coneixament www.cperc.net
 Founded the Company in 1992
 20 years in telecom project management
 Previous professional experience:
 Barcelona '92 Olympic Organizing Committee (04/1990 to 10/1992). Technology Director
IX Paralympic Games Barcelona '92. Telecom Controller during Olympic Games.
 Ascó Nuclear Power Plant (03/1988 to 03/1990). Telecom Manager
 Spanish Air Force. USA and Spanish Common Air Base in Saragossa (03/1987 to
02/1988). Lieutenant

Member of
Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems.
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice, data and video networks.
More than 25 years of experience
in developing innovative
projects.
International experience
Member of the Society of Telecommunications Consultants

Member of
Independent Consultancy
Services
• Feasibility studies.
• Negotiate agreements between end user and the Facility Manager.
• Look for international funds.
• Design and re-design financial models.
• Prepare technical specifications. Network design. Write request for proposal
• Select systems integrators. Public tender process. Propose and negotiate
contracts.
• Project management of implementation phase. Acceptance test.
• Select network manager. Public tender process. Propose and negotiate
contracts.
• Select carriers. Fixed and wireless (mobile).
• Ongoing network management supervision.
• Propose new investments and projects. Discuss with carriers and network
manager.

Member of
Contact Data
Rambla de Catalunya, 112
08008 Barcelona, Spain
Tel. + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail: argelich@argelich.com
www.argelich.com

Cutting edge strategies to lead successfully mobility’s projects

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Cutting edge strategies to lead successfully mobility’s projects