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Social media:
Making it work for entertainment brands

Ann Longley, Digital Strategy Director, MEC Interaction
What is social media – why important?

First and foremost – it is behaviour
supported by technology.

Social media is media designed to be
disseminated through social interaction, created
using highly accessible and scalable publishing
techniques.
 Social media supercharges traditional word-of-mouth so can influence what is
Social media supports the human need for
               popular. It has also catalysed new forms of entertainment.
social interaction with technology, transforming
broadcast media monologues (one to many) into
social media dialogues (many to many).

It supports the democratisation of knowledge
and information, transforming people from
content consumers into content producers.
Source: Wikipedia
Social media and entertainment brands
Entertainment is being enriched with social features




  Recommendations                      Audience             Community       Immersive
                    Viewing circles
     and reviews                      participation         integration    experiences




                       A spectrum of social entertainment
Social media and entertainment brands
 Social entertainment spectrum
                                            Easy


       Recommendations
       and reviews
                                                        Community
                                  Viewing               Integration
                                  Circles




Near                                                                                     Far




                                                                      Immersive
                                                                      Experiences
                  Audience
                  Participation


                                            Difficult
Social mediaSocial media and the BBC
                                                                                                     and entertainment brands
Quickscan of market activity – lots of it is going on


Recommendations                   Viewing Circles                Community                        Audience                         Immersive
and reviews                                                      Integration                      Participation                    experiences
BBC :iplayer – allows audience    BBC: Good radio club: a        BBC: Apprentice Predictor        BBC: Lost Zombies - crowd-       BBC: BAFTA award winning
to forward to a friend/ share a   bunch of fellow radio4 fans    effectively helped viewers       sourced internet movie;          Spooks ARG, Savannah –
moment in the programme +         tweeting along in real time    actively engage and share a      BBC Internet Documentary -       educational project with
more social features coming       listening to a 30 minute       unique experience while          audience invited to get          Futurelab – great projects,
                                  radio show chosen in           watching during the              involved in its making.          underpromoted?
                                  advance                        broadcast
Lost: Blogger engagement to       Lost : fan generated           Football 3Cs – a game for fans   MySpace – Faintheart –           Lost ARG
build anticipation and demand     content – evidence of          to play while watching           crowd input (shallow
                                  success                        scheduled football on TV         participation)
Television without pity –         Splashcast Social TV (closed   C4’s Picture This,               We dig tv (who wants to be a     The Truth about Marika from
Audience reviews that can be      due to funding problems)       Landshare,                       millionaire); viewer in the      Sweden’s Public Broadcaster
shared                                                           Sexperience                      programme; league tables –       (produced by Company P)
                                                                 C4 Skins/SkinsLife, – worth      3m viewers. Is it still going?
                                                                 looking at for their long term
                                                                 synergistic approach
Blinkx – great video search       Jaman – find, watch, review    Freak/MySpace (Internet          A Swarm of Angels – a crowd      Last Will, still in prototype
engine but no real social         films online. Social network   drama/does not involve TV)       sourced film making project      stage. Multi-touch
features                          integration/facebook                                            with sustainability challenges   entertainment – something
                                  connect.                                                        (example of deep                 more near field to consider
                                                                                                  participation)                   with RAD
New idea: What are the            Jaman – find, watch, review    Social games, e.g. Playfish,     Lost Ring, Superstruct (good     xbox Project Natal ;
implications of applying          films online. Social network   Zynga – low cost and             examples but do not involve      MIT’s 6th sense computing***
Amazon’s e-commerce engine        integration/facebook           popular/could be developed       TV); Star Trek ARG for latest
to BBC program planning?          connect.                       as able programme                film release
                                                                 extensions
Social media and entertainment brands
What could be coming to the UK?




Recommendations and reviews: V-loggers and others rate and
             review television programmes
Social mediaSocial media and the BBC
                                             and entertainment brands
An idea before its time?




Viewing circles: Sharing the viewing experience by watching
         together and creating your own channels
Social media and entertainment brands
WE dig TV – still in Beta




  Audience participation: Puts the user in the programme –
                 claims to have 3M players
Social media and entertainment brands
                                             Social media and the BBC
Making it easy for the audience to take part




Audience participation: SKYNEWS has launched a free citizen
   journalism iphone app; gives attribution for contributions
Social media and entertainment brands
                                               Social media and the BBC
But full audience participation is difficult




Audience participation: A swarm of angels is a participatory film
    community that has experienced some growing pains
Social mediaSocial media and the BBC
                                                    and entertainment brands
Community building is a way to reach new audiences
and have a longer term impact




Community Integration: C4 has developed a number of long term properties
      linked to programmes but with a life independent of them
Social mediaSocial media and the BBC
                                                                 and entertainment brands
What is some of the best that is out there?




Audience participation: Interactive Emmy Award Winning ARG
             from Sweden’s Public Broadcaster

http://www.youtube.com/watch?v=iX_ZJkwvKR8&eurl=
http://www.thecompanyp.com/site/%3Fpage_id%3D7&feature=player_
embedded#t=421
Social media and entertainment brands
 Schematic’s in-programme gaming




Audience participation: Enable seamless switching from watching
                           to playing


 http://www.schematic.com
Social media and entertainment brands
Last will – a prototype MITE*




   Immersive experiences: A compelling collaborative effort
      but one that may need mass reach to succeed


* Multiplatform Interactive Theatre Experience
http://vimeo.com/groups/playful/videos/2445637
Social media and entertainment brands
The evolution of TV




Immersive experiences: Public and portable multi-touch screens will become
                      more ubiquitous in the future.
             How could they work with (live/on-demand) TV?
Social media and entertainment brands
Identifying potential threats




     Immersive experiences: to what extent will such exciting
                 game play erode TV viewing?


http://www.youtube.com/user/xboxprojectnatal?blend=2&ob=1
Social media and entertainment brands
 The future of augmented reality




    Immersive experiences: augmented reality and reversed
augmented reality create new pervasive programming possibilities


 http://vimeo.com/5595869
Social media and entertainment brands
 Pervasive computing: 6th sense technology from MIT




Immersive experiences: When the future arrives what will it mean
  for TV and media as we know it? Time to start planning now.


 http://www.youtube.com/watch?v=mUdDhWfpqxg&feature=related
Accessible

How ‘social’ do
your entertainment
brands want to be?

Curatorial                        Inclusive




                      Distant
Thank you
Find me here:
www.twitter.com/AnnMargaret
www.annlongley.net

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Social Entertainment 050909

  • 1. Social media: Making it work for entertainment brands Ann Longley, Digital Strategy Director, MEC Interaction
  • 2. What is social media – why important? First and foremost – it is behaviour supported by technology. Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media supercharges traditional word-of-mouth so can influence what is Social media supports the human need for popular. It has also catalysed new forms of entertainment. social interaction with technology, transforming broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratisation of knowledge and information, transforming people from content consumers into content producers. Source: Wikipedia
  • 3. Social media and entertainment brands Entertainment is being enriched with social features Recommendations Audience Community Immersive Viewing circles and reviews participation integration experiences A spectrum of social entertainment
  • 4. Social media and entertainment brands Social entertainment spectrum Easy Recommendations and reviews Community Viewing Integration Circles Near Far Immersive Experiences Audience Participation Difficult
  • 5. Social mediaSocial media and the BBC and entertainment brands Quickscan of market activity – lots of it is going on Recommendations Viewing Circles Community Audience Immersive and reviews Integration Participation experiences BBC :iplayer – allows audience BBC: Good radio club: a BBC: Apprentice Predictor BBC: Lost Zombies - crowd- BBC: BAFTA award winning to forward to a friend/ share a bunch of fellow radio4 fans effectively helped viewers sourced internet movie; Spooks ARG, Savannah – moment in the programme + tweeting along in real time actively engage and share a BBC Internet Documentary - educational project with more social features coming listening to a 30 minute unique experience while audience invited to get Futurelab – great projects, radio show chosen in watching during the involved in its making. underpromoted? advance broadcast Lost: Blogger engagement to Lost : fan generated Football 3Cs – a game for fans MySpace – Faintheart – Lost ARG build anticipation and demand content – evidence of to play while watching crowd input (shallow success scheduled football on TV participation) Television without pity – Splashcast Social TV (closed C4’s Picture This, We dig tv (who wants to be a The Truth about Marika from Audience reviews that can be due to funding problems) Landshare, millionaire); viewer in the Sweden’s Public Broadcaster shared Sexperience programme; league tables – (produced by Company P) C4 Skins/SkinsLife, – worth 3m viewers. Is it still going? looking at for their long term synergistic approach Blinkx – great video search Jaman – find, watch, review Freak/MySpace (Internet A Swarm of Angels – a crowd Last Will, still in prototype engine but no real social films online. Social network drama/does not involve TV) sourced film making project stage. Multi-touch features integration/facebook with sustainability challenges entertainment – something connect. (example of deep more near field to consider participation) with RAD New idea: What are the Jaman – find, watch, review Social games, e.g. Playfish, Lost Ring, Superstruct (good xbox Project Natal ; implications of applying films online. Social network Zynga – low cost and examples but do not involve MIT’s 6th sense computing*** Amazon’s e-commerce engine integration/facebook popular/could be developed TV); Star Trek ARG for latest to BBC program planning? connect. as able programme film release extensions
  • 6. Social media and entertainment brands What could be coming to the UK? Recommendations and reviews: V-loggers and others rate and review television programmes
  • 7. Social mediaSocial media and the BBC and entertainment brands An idea before its time? Viewing circles: Sharing the viewing experience by watching together and creating your own channels
  • 8. Social media and entertainment brands WE dig TV – still in Beta Audience participation: Puts the user in the programme – claims to have 3M players
  • 9. Social media and entertainment brands Social media and the BBC Making it easy for the audience to take part Audience participation: SKYNEWS has launched a free citizen journalism iphone app; gives attribution for contributions
  • 10. Social media and entertainment brands Social media and the BBC But full audience participation is difficult Audience participation: A swarm of angels is a participatory film community that has experienced some growing pains
  • 11. Social mediaSocial media and the BBC and entertainment brands Community building is a way to reach new audiences and have a longer term impact Community Integration: C4 has developed a number of long term properties linked to programmes but with a life independent of them
  • 12. Social mediaSocial media and the BBC and entertainment brands What is some of the best that is out there? Audience participation: Interactive Emmy Award Winning ARG from Sweden’s Public Broadcaster http://www.youtube.com/watch?v=iX_ZJkwvKR8&eurl= http://www.thecompanyp.com/site/%3Fpage_id%3D7&feature=player_ embedded#t=421
  • 13. Social media and entertainment brands Schematic’s in-programme gaming Audience participation: Enable seamless switching from watching to playing http://www.schematic.com
  • 14. Social media and entertainment brands Last will – a prototype MITE* Immersive experiences: A compelling collaborative effort but one that may need mass reach to succeed * Multiplatform Interactive Theatre Experience http://vimeo.com/groups/playful/videos/2445637
  • 15. Social media and entertainment brands The evolution of TV Immersive experiences: Public and portable multi-touch screens will become more ubiquitous in the future. How could they work with (live/on-demand) TV?
  • 16. Social media and entertainment brands Identifying potential threats Immersive experiences: to what extent will such exciting game play erode TV viewing? http://www.youtube.com/user/xboxprojectnatal?blend=2&ob=1
  • 17. Social media and entertainment brands The future of augmented reality Immersive experiences: augmented reality and reversed augmented reality create new pervasive programming possibilities http://vimeo.com/5595869
  • 18. Social media and entertainment brands Pervasive computing: 6th sense technology from MIT Immersive experiences: When the future arrives what will it mean for TV and media as we know it? Time to start planning now. http://www.youtube.com/watch?v=mUdDhWfpqxg&feature=related
  • 19. Accessible How ‘social’ do your entertainment brands want to be? Curatorial Inclusive Distant
  • 20. Thank you Find me here: www.twitter.com/AnnMargaret www.annlongley.net