This ebook contains various documents for IT department such as Standard Operating Procedure, Procedure Manual, Key Performance Indicator,Key Result Area, Form and Log.

3. Offering in bonus or gift

4. Compiling in a package

5. Resale or redistribution by anyone without prior written permit by the author. The content of this ebook is based on the personal research and experience by author. He does not offer any legal, administrative and financial recommendations related the content and is not responsible to the application process and the result. The author suggests that any reader always uses professional individuals for application in any organization. The readers are fully responsible for application and utility of the content.

7. To save cost of paying management consultant fee.

10. STANDARD OPERATING PROCEDURE1

11. PROCEDURE MANUAL 6

12. KEY PERFORMANCE INDICATOR 10

13. KEY RESULT AREA 12

14. EXAMPLES OF FORMS AND LOGS 14

16. 1.OBJECTIVE To make sure that the data and information are stored safely and kept in confidence. 2. SCOPE To describe duty and responsibility of any staff for protection of information system that avoid any unexpected things such as misuse of data, illegal use of data, and damage to information system, arrange and monitor access into information system continuously for anticipation of any possible mistake/error. 3. DEFINITION 3.1 ITS = Information Technology System. 3.2 SUAF = Smile User Application Form. 3.3 BSHIS = Big Smile Hotel Information System. 4. DOCUMENT 4.1 Server Room Log 4.2 SUAF 5. PROCEDURAL DETAIL

17. User Name : _______________________________ Form Number : __________________________________ Department : ______________________________ Inspection Date : _________________________________ Computer Name : ___________________________ Serial Number/Sticker Number : _____________________ Hardware Specification Computer Brand : _________ Model : ____________ Processor : ___________ Motherboard : _____________ Memory : __________ Harddisk : _______________ Optical Disk : __________ Monitor/LCD : _____________ Printer : ____________ Scanner : _______________ Other Peripheral : _________________ Software Specification Operating System : ________________________________________________ Service Pack : _____________ Office Applications : __________________________________________________________________________ Other Applications : __________________________________________________________________________

19. The complete version of this ebook has 25 documents. This ebook has two (2) versions of language : Indonesian and English each of which is for USD$5.00 or equivalent to Rp. 45,000 in Indonesia. Automatic order can be done at : http://Most-Wanted-IT-Documents.com For manually order, you can transfer the money (Rp. 45,000) per title / version of language into the BCA KCP KampungBaru Account No. 8430089243 on behalf of Ahmad Suhendro, and then please confirm by email to ahmad.suhendro@gmail.com with the examples, the language version as ordered, total money transferred, date of transfer, bank’s name and your bank account number. And then, the ebook will be sent by email.

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