What is the state of the art when we think about mobile application services based opun open urban government data? A case study of 24 cities.

1. Mobile Application Services
Based Upon
Open Urban Government Data
Agnes Mainka, Sarah Hartmann, Christine Meschede, Wolfgang G. Stock
Wednesday, 25/Mar/2015, iConference, Newport Beach, CA

2. SmartCityApps
Early morning…
What has happened
in the world?
Do I need a
jacket today?

3. SmartCityApps
Using my bump app
to report all potholes
to the city
On the way…

4. OpenData?
What happens then?
?
DDohler
Pete Dungey
VDOT
City

5. OpenUrban
GovernmentData?
Statistics
How is the data gathered?
Oliver Tacke

6. OpenUrban
GovernmentData?
Statistics
How is the data gathered?
Oliver Tacke
User generated

7. OpenUrban
GovernmentData?
Statistics
How is the data gathered?
Oliver Tacke
Sensors
User generated

8. Statistics
How is the data gathered?
Oliver Tacke
User generated
Sensors
OpenUrban
GovernmentData?

9. How is the data used?
CITY OPEN
DATA PORTAL
• Online and Free
• Machine readable
• Creative Commons
• ...…
OpenUrban
GovernmentData?

10. CITY OPEN
DATA PORTAL
OTHER DATA
?
How is the data used?
??
?
business
citizens
city administration
OpenUrban
GovernmentData?

11. CaseStudy
24 Informational World Cities

12. Data Collection
Are mobile apps (m-apps) available on government
websites?
https://open.wien.gv.at/site/anwendungen/
link to
CaseStudy

13. What is the app about?
!
Categories may
differ in the various
app stores
Problems

14. What is the app about?
Categories may
differ in the various
app stores
!
Poor app description
Problems

15. What is the app about?
Categories may
differ in the various
app stores
!
Poor app description
Poor translation of
descriptions
Problems

16. Investigation
Hypotheses
Nearsoft Inc
Citizens develop
urban m-apps
M-apps with many topics
and feature are more
often downloaded
Equal m-apps for different
operating systems
Apple
Inc.
Google Inc.
jayRaz
loac
M-apps which call for
citizens engagement are
often downloaded

17. Hypotheses
Nearsoft Inc
Citizens develop
urban m-apps
M-apps with many topics
and feature are more
often downloaded
Equal m-apps for different
operating systems
Investigation
Apple
Inc.
Google Inc.
jayRaz
loac
M-apps which call for
citizens engagement are
often downloaded

18. Hypotheses
Equal m-apps for different
operating systems
Apple Inc.
Google Inc.
Nearsoft Inc
Citizens develop
urban m-apps
M-apps with many topics
and feature are more
often downloaded
Investigation
jayRaz
loac
M-apps which call for
citizens engagement are
often downloaded

19. Hypotheses
Nearsoft Inc
M-apps which call for
citizens engagement are
often downloaded
M-apps with many topics
and feature are more
often downloaded
Equal m-apps for different
operating systems
Nearsoft Inc
Citizens develop
urban m-apps
Investigation
Apple
Inc.
Google Inc.
jayRaz
loac

20. Typology of M-Apps: Topics
# amount of m-apps categorized as (topic)
Mobility
Points of Interest(POI)
Education
Information Awareness
Health
Public Safety
# = 263
# = 198
# = 100
# = 178
# = 61
# = 18
Results 471 m-apps in total

21. Typology of M-Apps: Features
# amount of m-apps categorized as (feature)
# = 312
# = 253
# = 28
# = 82
# = 17
# = 16
# = 17
# = 10
GPS
Map
Payment
Game/Achievements
User Feed
Real Time Information
Problem Identification
Problem Resolution
Results 471 m-apps in total

22. Points of Interest
Single Topic # 221
Multi Topic # 42
Topics: Example
# 263
Results

23. Topics: Example
Education
City # 73
School/University #
27
# 100
Results

24. Features: Example
# m-apps with feature
Game/Achievements 28
Topic: Education/City & POI/Single Topic
Results

25. Features: Example
10 m-apps with feature
Problem Resolution
17 m-apps with feature
Problem Identification
Topic: Information Awareness/Government
Results

26. Developer
Vienna
84.71%
m-apps developed by
government agencies
Hong Kong
0%
m-apps developed by
government agencies
Results

27. Operating Systems
Vienna Hong Kong
# of m-apps # of m-apps
0 20 40 60 80
Mobile Web App
iOS
Android
Windows Phone
Other Mobile
Device
0 20 40 60 80
Mobile Web App
iOS
Android
Windows Phone
Other Mobile
Device
Results
74 m-apps in total 85 m-apps in total

28. More Topics/Features
= More Downloads?
100-500 downloads
Results
100,000-500,000
downloads
5,000-10,000
downloads

29. More Topics/Features
= More Downloads?
1,000,000 - 5,000,000 downloads
Results

30. Call for eParticipation
= More Downloads?
Problem Identification Problem
Resolution
Plantilla Awesome Inc. Jasmin Hamadeh
Most m-apps with these features have
100-500 & 1.000-5.000 downloads
Results

31. Developer & Operating Systems
VS
1 m-app
4 operating systems
1 m-app
1 operating system
citizens city administration
Conclusion

32. Topics/Features
many topics
+ many features
____________________
= lots of downloads
P
Conclusion

33. eParticipation
Steven Feather
DDohler
call for
eParticipation
= lots of downloads
Conclusion

34. Can Open Data help to improve
eParticipation?
FutureResearch

35. Questions?
Presented by:
Agnes Mainka
Email ME: agnes.mainka@hhu.de
Tweet ME: @Agnieszka_Em
Sarah Hartmann
Email ME: s.hartmann@hhu.de
Tweet ME: @HartmannSa
ThankYou

36. M-Apps
References
Anne‘s Amsterdam: https://itunes.apple.com/us/app/annes-amsterdam/id520476666?mt=8
Bicing: https://itunes.apple.com/es/app/id303950687?mt=8
https://play.google.com/store/apps/details?id=es.bcn.bicing
http://www.windowsphone.com/es-es/store/app/bicing/e4d0cc3a-8083-4bcc-b06c-f39619669826
http://appworld.blackberry.com/webstore/content/19182180/?lang=es
Boston Citizens Connect: https://play.google.com/store/apps/details?id=gov.cityofboston.citizensconnect
Defis in Wien: https://itunes.apple.com/at/app/defis-in-wien/id577773995
Food Safety: https://itunes.apple.com/hk/app/shi-wu-an-quan-food-safety/id809676158?mt=8&l=en
https://play.google.com/store/apps/details?id=com.fehd&hl=en_GB
Kurzparkzonen Lite: https://play.google.com/store/apps/details?id=com.stprograms.kurzparkzonenwien
mDubai: https://play.google.com/store/apps/details?id=com.deg.mdubai
https://itunes.apple.com/app/id619712783
myENV:
https://play.google.com/store/apps/details?id=sg.gov.nea#?t=W251bGwsMSwyLDIxMiwic2cuZ292Lm5lYSJd
MyObservatory: https://play.google.com/store/apps/details?id=hko.MyObservatory_v1_0&hl=en_GB
SF Trees: https://play.google.com/store/apps/details?id=com.elbatrop.sftrees
Sydney Culture Walks: https://itunes.apple.com/au/app/sydney-culture-walks/id818861652?mt=8
Toilets in Paris: https://play.google.com/store/apps/details?id=com.magetys.sanisettes
UP2CODE: https://play.google.com/store/apps/details?id=com.seeclickfix.up2code.app
Vienna City Bike: https://appworld.blackberry.com/webstore/content/20077963/?lang=de&countrycode=AT
Wien Mobil - Stadtplan: https://play.google.com/store/apps/details?id=at.xylem.wienmobil