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Welcome to our webinar!
#DigMktg15
Melanie Merrifield
Senior Content Strategist, AIS Media
Your presenter
NEWCONTENT
MARKETING
RULES FOR 2015
Lift.
Brand Awareness
Customer Engagement
Conversion Rates
Delivered.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Our Offices
Digital Marketing Strategy
User Experience (UX) Design
Lead Generation & Online Sales Programs
Digital Marketing (SEO / PPC / Email)
Conversion Rate Optimization (CRO)
CRM Selection & Implementation
Marketing Automation
Sales Process Alignment
Content Journey Mapping
Lead Management
Founded 1997
Atlanta Dallas
Award-Winning Design Team
NEW CONTENT
MARKETING
RULESFOR2015
Where You’ve Seen Us
NEW CONTENT
MARKETING
RULESFOR2015
Featured Clients
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
SOCIAL
CRM & MA
ANALYTICS
SEARCHEMAIL
CONTENT
DESIGN
7
STRATEGY
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Get In The
Content Game
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Unsure
0%
1-9%
10-24%
25-49%
50-74%
75-99%
100%
Percentage of Total Marketing Budget Spent on
B2B Content Marketing
Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
CONTENT MARKETING: A strategic marketing approach
focused on creating and distributing valuable,
relevant, and consistent content to attract and retain
a clearly defined audience—and, ultimately, to drive
profitable customer action.
NEW CONTENT
MARKETING
RULESFOR2015
Content Impacts All Digital Channels
Content
Email
Search
Digital
PR / Social
Marketing
Automation
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
46%
32%
11%
9%
2%
Increase
Remain the Same
Unsure
Significantly Increase
Decrease
B2B Content Marketing Spending
(over next 12 months)
Content Marketing Institute 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
CONTENT
MARKETING
INITIATIVESTOP 2015
55%
Say they’ll
increase spending
Content Marketing Institute/Marketing Profs 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
1. Creating engaging content
2. Producing content consistently
3. Achieving, measuring & demonstrating
content marketing ROI
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Inbound Links
Time Spent on Website
SEO Ranking
Sales Lead Quality
Sales
Higher Conversion Rates
Sales Lead Quality
Website Traffic
Metrics for B2B Content Marketing Success
Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America
NEW CONTENT
MARKETING
RULESFOR2015
Content marketing costs
62% less than traditional
marketing & generates
approximately 3X as
many leads.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
“Kraft now generates the equivalent of 1.1
billion ad impressions a year and a 4X better
return on investment through content-
marketing than through targeted advertising.”
Julie Fleischer
Director of Data, Content & Media
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Upsell/Cross-Sell
Customer Evangelism
Customer Retention
Lead Nurturing
Sales
Engagement
Lead Generation
Brand Awareness
Organizational Goals for B2B Content Marketing
Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America
90% of consumers find
custom content useful
Custom Content Council
70% of consumers prefer
getting to know a company
via articles over ads.
Content Marketing Institute
78% believe organizations providing
custom content are interested in building
good relationships with them.
Custom Content Council
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Metrics Matter
78% of the most effective
marketers are creating
more content now than
they did a year ago
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
- Content Marketing Institute
Q: What’s the #1 area of content marketing that
B2B marketers want to learn more about?
A: Aligning content to business goals.
Content Marketing Institute 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Google’s Panda algorithm
is designed to prevent
sites with poor quality
content
from working their way into
Google’s top search
results.
May 20, 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
1. aceshowbiz.com –75%
2. ask.com –50%
3. starpulse.com –50%
4. isitdownrightnow.com –50%
5. examiner.com –50%
6. ebay.com –33%
7. biography.com –33%
8. retailmenot.com –33%
9. history.com –33%
10.yellowpages.com –20%
Top 10 Victims
Websites With the Highest Percentage of Lost Traffic
NEW CONTENT
MARKETING
RULESFOR2015
Play To Your
Audience
Consumers are dreaming,
exploring and locating.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Define Your Customer Personas
• Demographics
• Service line
• Lifestyle
• Education
• Needs and interests
• Technology involvement
• Goals and challenges
• And more…
NEW CONTENT
MARKETING
RULESFOR2015
Finally Ready
He/she has waited a lifetime to address a specific body feature like a nose
or jawline. May view elective surgery as a major milestone. Is willing to
undergo discomfort for the desired outcome. Wants to believe now is the
best time to act, if price allows.
Interest level: Low
Psychographic: This is my time
Role: Decision maker with lesser means, spends wisely
Cosmetic Surgery Personas at a Glance
Forever Young
35+ adult striving to look her best. See cosmetic procedures as a necessary part of
aging. Wants effective procedures for long-term effect, with minimal discomfort.
Price is inconsequential.
Interest level: High
Psychographic: Age is the enemy
Role: Decision maker with means
My Best Self
Require surgical procedures following medical procedure such as
mastectomy. Seeks to regain or improve pre-diagnosis appearance.
Balances desire to proceed with treatment fatigue. Emotionally fragile;
needs encouragement and support.
Interest level: Medium
Psychographic: Reconstruction is part of emotional healing.
Role: Decision maker with means, insurance issues
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Have A
Content Plan
Customer
Content Drives
Awareness
Tries Something
New
Word of Mouth/
Ratings & Review
Website Content/
Opt. In List
Requests More
Information
Website Content
Mentions to
Prospective
Customer
Requests More
Information
Content Can Support Customer Choice
Current Customer
New Customer
Influencer
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Map the Customer Journey
Deliver the right content – in the right
format – to the right audience at the right
time.
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Deliver the right content in the right format to the
right audience at the right time.
Awareness Consideration Decision
Videos
Trend Reports
Live Events
Demo Videos
Interactive
Videos
Calculators
eBooks &
Guides
eNewsletters
Testimonials
Analyst Reports
Case Studies
Whitepapers
Feature
Guides
Infographics
Articles
Webinars
Quizzes &
Widgets
Possible Solution
Interest
Researching Options
Evaluating Products
Narrowing Field
Social Vetting
Negotiation
Decision
Photos
Ratings &
Reviews
Copyright AIS Media, Inc. 2014
Commitment Level
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Mapping Strategic Content Across the
Customer Journey
1. Define customer personas
2. Map the customer purchase journey
3. Create a written content plan
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Vary Formats
& Include Visuals
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
TOP 5 Most Effective
B2B Tactics
In-Person
Events
69%
Webinars /
Webcasts
64%
Videos
60%
Blogs
60%
Case Studies
69%
Content Marketing Institute/Marketing Profs 2014
NEW CONTENT
MARKETING
RULESFOR2015
INFOGRAPHICS is the
tactic that had the GREATEST
INCREASE in usage.
2013 USAGE 2014 USAGE
51% 62%
Content Marketing Institute/Marketing Profs 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
How Often B2B Marketers
Publish New Content
26%
17%
19%
12%
8%
2%
Multiple Times/Week
Weekly
Multiple Times/Month
Monthly
Less than Once/Month
Unsure
Content Marketing Institute 2014
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Companies with 30+
landing pages generate
7x more leads than those
with fewer than 10.
HubSpot
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
Create Your Content Schedule
Why?
 Google looks for fresh content
 Rank higher in search
 Increase website traffic = more leads
Repurpose
Content Liberally
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
There’s no cookie
cutter approach to
content marketing
NEW CONTENT
MARKETING
RULESFOR2015
REPURPOSING:
Changing Format & Audience
• Leverages original content to its fullest extent
• Improves SEO
• Attracts different buyer personas
• Reaches audience through different mediums
• Reinforces your message
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
NEW CONTENT
MARKETING
RULESFOR2015
EXAMPLE:
One 18 page white paper can be repurposed as:
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
 1 Podcast interview
 1 Video animation
 5 Short blog posts
 3 Infographics
 1 eBook
 1 Live event
 3 Webinars
 3 Slideshare presentations
 25+ Social media pieces
 1 White board video
NEW CONTENT
MARKETING
RULESFOR2015
FREE EXCLUSIVELY FOR WEBINAR ATTENDEES
Content Marketing Analysis & Consultation
• Content strategy review
• Content marketing maturity
• Performance analysis
• Expert tips & recommended action steps
Call: 404.751.1043 | Email: info@aismedia.com
NEW DIGITAL MARKETING RULES 2015 | #DigMktg15
Webinar Attendees Only
6-Part Series
NEW CONTENT
MARKETING
RULESFOR2015

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New Content Marketing Rules for 2015

  • 1. Welcome to our webinar! #DigMktg15 Melanie Merrifield Senior Content Strategist, AIS Media Your presenter NEWCONTENT MARKETING RULES FOR 2015
  • 2. Lift. Brand Awareness Customer Engagement Conversion Rates Delivered. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 3. Our Offices Digital Marketing Strategy User Experience (UX) Design Lead Generation & Online Sales Programs Digital Marketing (SEO / PPC / Email) Conversion Rate Optimization (CRO) CRM Selection & Implementation Marketing Automation Sales Process Alignment Content Journey Mapping Lead Management Founded 1997 Atlanta Dallas
  • 4. Award-Winning Design Team NEW CONTENT MARKETING RULESFOR2015
  • 5. Where You’ve Seen Us NEW CONTENT MARKETING RULESFOR2015
  • 6. Featured Clients NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 7. SOCIAL CRM & MA ANALYTICS SEARCHEMAIL CONTENT DESIGN 7 STRATEGY NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 9. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Unsure 0% 1-9% 10-24% 25-49% 50-74% 75-99% 100% Percentage of Total Marketing Budget Spent on B2B Content Marketing Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America NEW CONTENT MARKETING RULESFOR2015
  • 10. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 CONTENT MARKETING: A strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience—and, ultimately, to drive profitable customer action. NEW CONTENT MARKETING RULESFOR2015
  • 11. Content Impacts All Digital Channels Content Email Search Digital PR / Social Marketing Automation NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 12. 46% 32% 11% 9% 2% Increase Remain the Same Unsure Significantly Increase Decrease B2B Content Marketing Spending (over next 12 months) Content Marketing Institute 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 13. CONTENT MARKETING INITIATIVESTOP 2015 55% Say they’ll increase spending Content Marketing Institute/Marketing Profs 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 1. Creating engaging content 2. Producing content consistently 3. Achieving, measuring & demonstrating content marketing ROI NEW CONTENT MARKETING RULESFOR2015
  • 14. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Inbound Links Time Spent on Website SEO Ranking Sales Lead Quality Sales Higher Conversion Rates Sales Lead Quality Website Traffic Metrics for B2B Content Marketing Success Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America NEW CONTENT MARKETING RULESFOR2015
  • 15. Content marketing costs 62% less than traditional marketing & generates approximately 3X as many leads. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 16. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 “Kraft now generates the equivalent of 1.1 billion ad impressions a year and a 4X better return on investment through content- marketing than through targeted advertising.” Julie Fleischer Director of Data, Content & Media NEW CONTENT MARKETING RULESFOR2015
  • 17. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015 Upsell/Cross-Sell Customer Evangelism Customer Retention Lead Nurturing Sales Engagement Lead Generation Brand Awareness Organizational Goals for B2B Content Marketing Source: Content Marketing Institute, 2015 Benchmarks, Budgets, and Trends – North America
  • 18. 90% of consumers find custom content useful Custom Content Council 70% of consumers prefer getting to know a company via articles over ads. Content Marketing Institute 78% believe organizations providing custom content are interested in building good relationships with them. Custom Content Council NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 20. 78% of the most effective marketers are creating more content now than they did a year ago NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015 - Content Marketing Institute
  • 21. Q: What’s the #1 area of content marketing that B2B marketers want to learn more about? A: Aligning content to business goals. Content Marketing Institute 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 22. Google’s Panda algorithm is designed to prevent sites with poor quality content from working their way into Google’s top search results. May 20, 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 23. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 1. aceshowbiz.com –75% 2. ask.com –50% 3. starpulse.com –50% 4. isitdownrightnow.com –50% 5. examiner.com –50% 6. ebay.com –33% 7. biography.com –33% 8. retailmenot.com –33% 9. history.com –33% 10.yellowpages.com –20% Top 10 Victims Websites With the Highest Percentage of Lost Traffic NEW CONTENT MARKETING RULESFOR2015
  • 25. Consumers are dreaming, exploring and locating. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 26. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Define Your Customer Personas • Demographics • Service line • Lifestyle • Education • Needs and interests • Technology involvement • Goals and challenges • And more… NEW CONTENT MARKETING RULESFOR2015
  • 27. Finally Ready He/she has waited a lifetime to address a specific body feature like a nose or jawline. May view elective surgery as a major milestone. Is willing to undergo discomfort for the desired outcome. Wants to believe now is the best time to act, if price allows. Interest level: Low Psychographic: This is my time Role: Decision maker with lesser means, spends wisely Cosmetic Surgery Personas at a Glance Forever Young 35+ adult striving to look her best. See cosmetic procedures as a necessary part of aging. Wants effective procedures for long-term effect, with minimal discomfort. Price is inconsequential. Interest level: High Psychographic: Age is the enemy Role: Decision maker with means My Best Self Require surgical procedures following medical procedure such as mastectomy. Seeks to regain or improve pre-diagnosis appearance. Balances desire to proceed with treatment fatigue. Emotionally fragile; needs encouragement and support. Interest level: Medium Psychographic: Reconstruction is part of emotional healing. Role: Decision maker with means, insurance issues NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 29. Customer Content Drives Awareness Tries Something New Word of Mouth/ Ratings & Review Website Content/ Opt. In List Requests More Information Website Content Mentions to Prospective Customer Requests More Information Content Can Support Customer Choice Current Customer New Customer Influencer NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 30. Map the Customer Journey Deliver the right content – in the right format – to the right audience at the right time. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 31. Deliver the right content in the right format to the right audience at the right time. Awareness Consideration Decision Videos Trend Reports Live Events Demo Videos Interactive Videos Calculators eBooks & Guides eNewsletters Testimonials Analyst Reports Case Studies Whitepapers Feature Guides Infographics Articles Webinars Quizzes & Widgets Possible Solution Interest Researching Options Evaluating Products Narrowing Field Social Vetting Negotiation Decision Photos Ratings & Reviews Copyright AIS Media, Inc. 2014 Commitment Level NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 32. Mapping Strategic Content Across the Customer Journey 1. Define customer personas 2. Map the customer purchase journey 3. Create a written content plan NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 34. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 TOP 5 Most Effective B2B Tactics In-Person Events 69% Webinars / Webcasts 64% Videos 60% Blogs 60% Case Studies 69% Content Marketing Institute/Marketing Profs 2014 NEW CONTENT MARKETING RULESFOR2015
  • 35. INFOGRAPHICS is the tactic that had the GREATEST INCREASE in usage. 2013 USAGE 2014 USAGE 51% 62% Content Marketing Institute/Marketing Profs 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 36. How Often B2B Marketers Publish New Content 26% 17% 19% 12% 8% 2% Multiple Times/Week Weekly Multiple Times/Month Monthly Less than Once/Month Unsure Content Marketing Institute 2014 NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 37. Companies with 30+ landing pages generate 7x more leads than those with fewer than 10. HubSpot NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 38. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015 Create Your Content Schedule Why?  Google looks for fresh content  Rank higher in search  Increase website traffic = more leads
  • 40. NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 There’s no cookie cutter approach to content marketing NEW CONTENT MARKETING RULESFOR2015
  • 41. REPURPOSING: Changing Format & Audience • Leverages original content to its fullest extent • Improves SEO • Attracts different buyer personas • Reaches audience through different mediums • Reinforces your message NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 NEW CONTENT MARKETING RULESFOR2015
  • 42. EXAMPLE: One 18 page white paper can be repurposed as: NEW DIGITAL MARKETING RULES 2015 | #DigMktg15  1 Podcast interview  1 Video animation  5 Short blog posts  3 Infographics  1 eBook  1 Live event  3 Webinars  3 Slideshare presentations  25+ Social media pieces  1 White board video NEW CONTENT MARKETING RULESFOR2015
  • 43. FREE EXCLUSIVELY FOR WEBINAR ATTENDEES Content Marketing Analysis & Consultation • Content strategy review • Content marketing maturity • Performance analysis • Expert tips & recommended action steps Call: 404.751.1043 | Email: info@aismedia.com NEW DIGITAL MARKETING RULES 2015 | #DigMktg15 Webinar Attendees Only 6-Part Series NEW CONTENT MARKETING RULESFOR2015