Ponencia impartida por Steven Dhondt, investigador senior en TNO Innovation for Life, el 5 de julio de 2013 en la II European Summer School of Social Innovation

1. Future research and action for Social
Innovation
Sinnergiak – II European School of Social Innovation
“Understanding, Evaluating, and Fostering Social Innovation
Steven Dhondt

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The Habsburg Empire in the 16th Century

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Talents
Competencies
Intrapreneurial spirit
Entrepreneurial heart
Social Innovation

4. Structure
Expectations
The energy challenge and social innovation
Social innovation and our systems crisis
Social innovation 2.0
An example: workplace innovation
A research and policy agenda
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5. Expectations
Which research questions do you have at the end of the summer
school?
What should we, should policy makers do first?
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6. Starting point:
social innovation in the energy sector
Can active citizens bring a new sustainable
delivery model for energy?
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Energy needs
Active citizens
New Solidarity?
New conflicts?
Policy requirements
-20%
Greenhouse
gas +20%
renewable
resources
used
+20%
efficiency

8. Generation
and trade
Transport Distribution Retail Applications
End users
TRADITIONAL VALUE CHAIN
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Energy sector: the end user as a consumer

9. Generation
and trade
Transport Distribution Retail Applications
End users
NEW VALUE CHAIN
Decentral generation, storage, electric vehicles
Information services and
applicationInformation stream
Electricity stream
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Social innovation in the energy sector: the end
user as a prosumer, the civilian as decision
maker?
Prosumers

10. Civil Society
Public
policies
Taxation
Subsidies
Regulation
Public sector
innovation
Market forces,
efficiency
Self-regulation
Market innovation
Rising
energy
demands
Markets
Self-organisation
Social innovation blocsblocs
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11. Social innovation and our systems crisis
Part of the problem?
Or
Visions of the future?
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Valencia 13/5/2013 Tahrir 2/7/2013
Taksim 1/7/2013
Brasilia 25/6/2013
Can social innovations
move fast enough?
Can social innovations
counter all these
demands?

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Can social innovations
go deep enough?

14. Civil Society
Public
policies
Taxation
Subsidies
Regulation
Public sector
innovation
Market forces,
efficiency
Self-regulation
Market innovation
Social
problems
Markets
Self-organisation
Social innovation
POLICY AREA
ISSUE 3
ISSUE 4
ISSUE 1
ISSUE 2
blocsblocs
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Should we have
social innovation
2.0?

15. Social innovation 2.0
Balancing societies, organisations and
individuals
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16. Social Innovation 1.0
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Welfare State
risks
institutions
rules
Employers Employees
State
Technology driven
companies
Investment in
technology
Productivity
Management driven
innovation
Individuals
Social measures
as a buffer
The stressed
producer
Escape, use,
Earned rights
Risk-analysis
Monitoring
Inspection
Awareness making
Functioning institutions
Controlling complexity,
Financial constraints

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Social Innovation
Society
chances
institutions
rules
EMPR
EMPEE State
‘Intangible’ driven
companies
Investment in
intangibles
Productivity
Participation driven
innovation
Individual
Workplace
Innovation
The preventive
factory
The talented contributor
Active, resilient,
Intrapreneurial behavior
Analysis of opportunities
Scenarios
Vision driven
Re-activation
Functioning of institutions
(new market failures)
Social innovation for
Inclusive societies
(new public failures)
Self regulating
Civil
Society
Social Innovation 2.0

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Government support, consensual model
Anglo-Saxon/Irish,
Conflictual model
Continental,
Corporatist model
Mediterranean,
paternalistic
New Member States,
Emerging models
Will Social innovation 2.0 be the same in the whole of
Europe?
(~Esping-Andersen)

19. Social innovation 2.0
Workplace Innovation as an example
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20. Steven Dhondt
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80100120140
-15 -10 -5 0 5 10 15 20 25 30 35 40 45
Note: Weekly average total factor productivity for the 14 treatment plants which adopted modern management practices for quality, inventory and production
efficiency and the 6 control plants. All plants make cotton fabric near Mumbai, India, with between 100 and 1000 employees. Values normalized so both series
have an average of 100 prior to the start of the intervention. Confidence intervals bootstrapped over firms.
Control plants
Treatment plants
Totalfactorproductivity
(normalizedto100priortodiagnostic)
Weeks after the start of the management changes
Performance improvements in randomized control trials on the adoption of
improved management practices
Source: Bloom, Eifert, Mahajan, McKenzie, Roberts (2013)
Workplace innovation is ‘instant karma’ (Lemos, 2013)
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The organization as the key formula.
But which competencies and talents?

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22. New organizational and personal skills?
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Participation
Voice Transparancy
Trust Self Efficacy
Intrapreneurial spirit

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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012
Percentage top 100 Dutch companies
with a shareholder value orientation
Source: Bezemer, Van den Bosch & Volberda, 2012)
> Extrinsic motivation
> Shareholder orientation
> Short term focus
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25. But Barclays Bank is currently more known for its
greed and lack of voice!
“Reinforce the obligation of staff to speak out; not just when things go
wrong, but also to promote things which go well”
“Having a voice at work and exercising that voice points to a natural
human need to be able to be in control of our own destiny. Intrinsic
motivation for work comes from this.”
“Organisations in which the employee voice is silent have much to be
concerned about. Silence signifies disengagement or, worse still, fear
of becoming engaged.”
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26. Entrepreneurial and intrapreneurial spirit …
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4%
6%
8%
% intrapreneurs in population
18-46 years, 2011 (+95%CI)
10%
12%
% starters in the population
18-46 years, 2011 (+95%CI)
UK USA NL B SP UK USA NL B SP
(Kelley e.a., 2012)
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27. A research and policy agenda
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LLL & socially
Active ageing
Inclusion &
integration
Participation in
Combating poverty
Social media &
communication
Innovation in
services
Workplace
innovation
Processes of
cooperation
Econ./environ/
Social
Value creation
Measuring
indicators
Competencies
Of SSH
Education’s impact
On quality of life
The state and
multi-level governance
The potential of SI in …
… civil … business corp.
society & soc. entr.
The research areas of Social Innovation 2.0
(Werner, Hochgerner, Howaldt, 2013)

29. An agenda
The nature of Social Innovation 2.0
Economic foundation
New principles for solidarity
Conditions for Social Innovation 2.0
Relationship with policy making and markets
European significance
The policy for Social Innovation 2.0
How to speed up?
How to make is more sustainable?
How to measure Social Innovation 2.0?
Are we measuring the past?
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Victoria

31. Thank you!
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32. Steven Dhondt
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