[24]7 has closed the transaction related to Microsoft’s interactive self-service assets, announced on February 7, 2012. This has resulted in the merging of clients, people and technologies into [24]7, and also includes an R&D partnership, long-term IP licensing, and Microsoft taking an equity stake in [24]7.

1. [24]7 Closes Transaction for Microsoft Assets
CAMPBELL, Calif. — May 17, 2012 — [24]7 today announced that it has closed the transaction related
to Microsoft’s interactive self-service assets, announced on February 7, 2012. This has resulted in the merging of
clients, people and technologies into [24]7, and also includes an R&D partnership, long-term IP licensing, and
Microsoft taking an equity stake in [24]7.
For additional details please visit the [24]7 blog at http://247-inc.com/resource-center/blog
About [24]7
[24]7 Inc., the intuitive consumer experience company, provides software and services that makes it simple for
consumers to connect with large companies to get things done. [24]7’s software helps companies anticipate what
consumers want, simplify interactions, and learn from those interactions so that future experiences get better all
the time. [24]7 is based in Campbell, California. For more information, visit: www.247-inc.com.
[24]7 is a trademark of 24/7 Inc. All other brands, products or service names are or may be trademarks or service
marks of their respective owners.
Media Contact:
Larry Smalheiser
Trainer Communications
(925) 271-8211
24-7@trainercomm.com
Related links: Speech self service, Predicting customer interactions