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CREATING CUSTOMER
VALUE AND CUSTOMER
RELATIONSHIPS
What is the lifetime value
of customers and how can
marketers maximize it?
Marketing is the art of attracting
and keeping profitable customers
Profitable Customer is customer that yields
a revenue stream exceeding by an
acceptable amount of the company’s cost
stream
Measurement Of Customer Lifetime Value
THANK YOU
Jaannasheen Singh
IIT(BHU) VARANASI
13155043

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What is the lifetime value of customers and how can marketers maximize it?