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1 - Abstract
1.1) Metro Motorcycle Pakistan
We are going to benchmark the Performance Features Reliability Serviceability Aesthetics of
Metro Motorcycle Pakistan with Atlas Honda Pakistan.
1.2) Benchmarking
We are dealing with external benchmarking “comparison of organizational performance to
industry peers or across industries”
After that we select the two regions for Benchmarking.
1.2.1) Performance Benchmarking: In performance benchmarking we are
considering the product which is Metro MR 7OCC Motorcycle with Honda 70CC
Motorcycle.
1.2.2) Strategic Benchmarking: In this we identify the fundamental lessons and
winning strategies that will enable Metro Motorcycle to be successful in their
marketplaces.
2 - Introduction
2.1) The Atlas Honda Limited
Is a joint venture between the Atlas Group of Pakistan and Honda
Motor Company of Japan. The Atlas Honda was created in 1987 by
the merger of Kamboh bikes Limited and Atlas Autos Limited. Both
these motorcycle manufacturing concerns were established by the Atlas Group. Atlas Honda
manufactures and markets Honda motorcycles in collaboration with Honda Motor Company.
Atlas Honda Plants are located in Karachi,and Sheikhupura.
2.2) Selection of Atlas Honda as a Benchmark
Honda Atlas is Pakistan’s most vigorous Motorbike Company; that why we have selected it as
the benchmark to compare with Metro Motorcycle Pakistan. The 4-stroke Honda 70 by Atlas
Honda is the most economical motorcycle in Pakistan. Besides being most economical it is also
most popular motorbike in the region and has become a symbol of quality in the country. Most
of the times, it is named “first choice” in motorcycles. Due its popularity and durability, CD 70
has been the most selling motorcycle in the country since 1984. Despite the fact that several
other brands have mushroomed over the years, there is none that has come close to it
2.3) Performance
As we know in performance benchmarking we benchmark our product with the competitor
product.
1. Performance refers to a product's primary operating characteristics. This dimension of
quality involves measurable attributes, so brands can usually be ranked objectively on
individual aspects of performance. Overall performance rankings, however, are more
difficult to develop, especially when they involve benefits that not every consumer
needs. Performance is often a source of contention between customers and suppliers,
particularly when deliverables are not adequately defined within specifications.
Hence, we in case of Metro MR 70CC motorcycle the performance parameters includes
a. Top speed
b. Fuel Consumption
c. Braking
d. Transmissions
2.3.1) Fuel Consumption
The first and foremost reason of CD 70 popularity is performance and technology. Built on Japanese
technology, CD70 gives super economical ride of 45 miles (72 KM) per liter which is better than any
other bike in Pakistan. The bike comes along with 9-litre fuel tank, solid engine and comfortable seat
and you can buy it within the budget of Rs. 70,000. The Honda 70 is truly unbeatable when it comes to
mileage and it is far better than all the Chinese bikes in the market when it comes to durability.
Performance Parameters Metro MR 70 Honda CD 70
Score out of 10
MR-70 CD-70
Top speed 80km/h 85 km/h 8 9
Fuel Consumption 40 km/L 72Km/L 5 8
Braking System Drum Type Drum Type 7 7
Transmissions 4 Speed 4 Speed 9 9
Table: 1 ‘Shows the performance parameters and the score range that is out of 10’
2.4) Features/Aesthetics
Featuresare additional characteristicsthatenhance the appeal of the Motorcycle or service to the user.
Features are the "bells and whistles" of products and services, those characteristics that supplement
their basic functioning.
While benchmarking on the basis of features we selected these parameters.
Typically, Honda CD 70 is seen in two colors “Red” and “Black”. Its best combination of design, sporty
and comfortable seat and appealing look promise you to enjoy superior ride.
Aesthetics/ Features
Parameters
Metro MR 70 Honda CD 70
Score out of 10
MR-70 CD-70
design fuel tank Heavy Weight Light Weight 7 8
Shocks Absorber Single Safety Double Safety 5 9
Design Moderate Compact Sports 8 9
Table: 2 ‘Shows the Aesthetics/ Features parameters and the score range that is out of 10’
2.5) Reliability
Metro claimsthat the MR 70 is similartoHonda CD 70 but at a muchlowercost.The fact remainsthat
not onlyMR 70 have a lowcost builtbuthave an average life of 5-6years,whichisnot evenclose to
Honda’sCD70. In termsof durability,reliable performance,low maintenance cost,HondaCD70 comes
up as the besteconomical choice inPakistan.
Parameter Metro MR 70 Honda CD 70
Score out of 10
MR-70 CD-70
Reliability 5-6 years More Than 10 Years 5 10
Table: 3 ‘Shows the reliability and the score range that is out of 10’
2.6) Serviceability
While choosing Honda CD with 2-years warranty, you will have the peace of mind at least for the first
two years.
Moreover the dealers’ network has been spanned in every corner of Pakistan making the parts
availability at your door step.
But Metro MotorcyclesDo nothas much service centers, whichcostintothe reputationof the company.
Serviceability Metro MR 70 Honda CD 70
Score out of 10
3 8
Table: 4 ‘Shows the serviceability and the score range that is out of 10’
3-Conclusions
3.1) Findings & Suggestions
3.1.1) ServiceCenters
To increase the publicTrustMetro Motorcycles Shouldopenlarge chainof service centersateachtown
of Lahore afterthat theywill proceedfurtheratlarge scale throughout inPakistan.
3.1.2) Improvementsin Reliability
The Metro Motor CyclesPakistanfocusesonChinese StandardswhereasAtlasHondaPakistanfocuses
on Japanese Standardswhichare muchbetterandefficientthanChinese Standards.So,MetroMotor
CyclesPakistanshould focusonJapanese Standardsinordertoincrease profitabilityandtogainmore
publictrust.
3.1.3) Improvements in Fuel Millage&Efficiency
In orderto compete with AtlasHondaPakistan,MetroMotor Cycle Pakistanshouldimprove the quality
of engine partssothat there are lesswearand tearand lessheatlossesduringcombustion.

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Benchmarking Performance of Metro Motorcycle vs Honda Atlas

  • 1. 1 - Abstract 1.1) Metro Motorcycle Pakistan We are going to benchmark the Performance Features Reliability Serviceability Aesthetics of Metro Motorcycle Pakistan with Atlas Honda Pakistan. 1.2) Benchmarking We are dealing with external benchmarking “comparison of organizational performance to industry peers or across industries” After that we select the two regions for Benchmarking. 1.2.1) Performance Benchmarking: In performance benchmarking we are considering the product which is Metro MR 7OCC Motorcycle with Honda 70CC Motorcycle. 1.2.2) Strategic Benchmarking: In this we identify the fundamental lessons and winning strategies that will enable Metro Motorcycle to be successful in their marketplaces. 2 - Introduction 2.1) The Atlas Honda Limited Is a joint venture between the Atlas Group of Pakistan and Honda Motor Company of Japan. The Atlas Honda was created in 1987 by the merger of Kamboh bikes Limited and Atlas Autos Limited. Both these motorcycle manufacturing concerns were established by the Atlas Group. Atlas Honda manufactures and markets Honda motorcycles in collaboration with Honda Motor Company. Atlas Honda Plants are located in Karachi,and Sheikhupura.
  • 2. 2.2) Selection of Atlas Honda as a Benchmark Honda Atlas is Pakistan’s most vigorous Motorbike Company; that why we have selected it as the benchmark to compare with Metro Motorcycle Pakistan. The 4-stroke Honda 70 by Atlas Honda is the most economical motorcycle in Pakistan. Besides being most economical it is also most popular motorbike in the region and has become a symbol of quality in the country. Most of the times, it is named “first choice” in motorcycles. Due its popularity and durability, CD 70 has been the most selling motorcycle in the country since 1984. Despite the fact that several other brands have mushroomed over the years, there is none that has come close to it 2.3) Performance As we know in performance benchmarking we benchmark our product with the competitor product. 1. Performance refers to a product's primary operating characteristics. This dimension of quality involves measurable attributes, so brands can usually be ranked objectively on individual aspects of performance. Overall performance rankings, however, are more difficult to develop, especially when they involve benefits that not every consumer needs. Performance is often a source of contention between customers and suppliers, particularly when deliverables are not adequately defined within specifications. Hence, we in case of Metro MR 70CC motorcycle the performance parameters includes a. Top speed b. Fuel Consumption c. Braking d. Transmissions 2.3.1) Fuel Consumption The first and foremost reason of CD 70 popularity is performance and technology. Built on Japanese technology, CD70 gives super economical ride of 45 miles (72 KM) per liter which is better than any other bike in Pakistan. The bike comes along with 9-litre fuel tank, solid engine and comfortable seat and you can buy it within the budget of Rs. 70,000. The Honda 70 is truly unbeatable when it comes to mileage and it is far better than all the Chinese bikes in the market when it comes to durability.
  • 3. Performance Parameters Metro MR 70 Honda CD 70 Score out of 10 MR-70 CD-70 Top speed 80km/h 85 km/h 8 9 Fuel Consumption 40 km/L 72Km/L 5 8 Braking System Drum Type Drum Type 7 7 Transmissions 4 Speed 4 Speed 9 9 Table: 1 ‘Shows the performance parameters and the score range that is out of 10’ 2.4) Features/Aesthetics Featuresare additional characteristicsthatenhance the appeal of the Motorcycle or service to the user. Features are the "bells and whistles" of products and services, those characteristics that supplement their basic functioning. While benchmarking on the basis of features we selected these parameters. Typically, Honda CD 70 is seen in two colors “Red” and “Black”. Its best combination of design, sporty and comfortable seat and appealing look promise you to enjoy superior ride. Aesthetics/ Features Parameters Metro MR 70 Honda CD 70 Score out of 10 MR-70 CD-70 design fuel tank Heavy Weight Light Weight 7 8 Shocks Absorber Single Safety Double Safety 5 9 Design Moderate Compact Sports 8 9 Table: 2 ‘Shows the Aesthetics/ Features parameters and the score range that is out of 10’
  • 4. 2.5) Reliability Metro claimsthat the MR 70 is similartoHonda CD 70 but at a muchlowercost.The fact remainsthat not onlyMR 70 have a lowcost builtbuthave an average life of 5-6years,whichisnot evenclose to Honda’sCD70. In termsof durability,reliable performance,low maintenance cost,HondaCD70 comes up as the besteconomical choice inPakistan. Parameter Metro MR 70 Honda CD 70 Score out of 10 MR-70 CD-70 Reliability 5-6 years More Than 10 Years 5 10 Table: 3 ‘Shows the reliability and the score range that is out of 10’ 2.6) Serviceability While choosing Honda CD with 2-years warranty, you will have the peace of mind at least for the first two years. Moreover the dealers’ network has been spanned in every corner of Pakistan making the parts availability at your door step. But Metro MotorcyclesDo nothas much service centers, whichcostintothe reputationof the company. Serviceability Metro MR 70 Honda CD 70 Score out of 10 3 8 Table: 4 ‘Shows the serviceability and the score range that is out of 10’
  • 5. 3-Conclusions 3.1) Findings & Suggestions 3.1.1) ServiceCenters To increase the publicTrustMetro Motorcycles Shouldopenlarge chainof service centersateachtown of Lahore afterthat theywill proceedfurtheratlarge scale throughout inPakistan. 3.1.2) Improvementsin Reliability The Metro Motor CyclesPakistanfocusesonChinese StandardswhereasAtlasHondaPakistanfocuses on Japanese Standardswhichare muchbetterandefficientthanChinese Standards.So,MetroMotor CyclesPakistanshould focusonJapanese Standardsinordertoincrease profitabilityandtogainmore publictrust. 3.1.3) Improvements in Fuel Millage&Efficiency In orderto compete with AtlasHondaPakistan,MetroMotor Cycle Pakistanshouldimprove the quality of engine partssothat there are lesswearand tearand lessheatlossesduringcombustion.