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What is the Cost
of a Bad Hire?

zalp.com
What or Who is a Bad Hire ?
A Bad Hire is an aftermath of a poor hiring
decision, in simple words an employee
who is not compatible with your
organizational goals, objectives and
philosophy for any of the following reasons
• Skill Mismatch for the Job
• Cultural misfit
• Attitude Issues
• Inability to perform
Interesting Facts on Bad Hiring

•53% of all the Job applications contain false
or inaccurate information
•34% of all the Job applications carry blatant
lies about their educational qualifications ,
experience and skills
•Less than 50% employers were able to catch
the fake information contained in a job
application
• 9% of the job applicants falsely claimed that
they had a college degree
•A sizeable number contain false information
regarding why they have left their previous
job and listed false employers

•Source : Society of Human Resource Management Recruitment and Selection
Presentation 2008
•Wall Street journal 2003
•Career Builder.com Survey 2008
Resume Inflation : Two Wrongs May Mean No Righs , By Barbara Kat Repa , Nolo.com,
2001

•It has been estimated that a single bad hire
costs an organization up to $50000
Traits of a Bad Hire

• Relationship with Co workers and
Employers – Disrespectful, Unhelpful,
showing superior attitude, not fitting in the
company’s environment and values.
Working against the collective goals even
when in a Team. Showing prejudiced
behavior and spreading rumors and gossip.
Not having any rapport with customers.
• Work – Unable to grasp simple instructions.
Repeatedly makes similar and expensive
mistakes. Not able to work independently.
Not punctual, takes extended lunch and tea
breaks. Highly erratic in terms of motivation.
Talks more but delivers less.
• Attitude – Shows no respect for company
policies and rules. Will not accept
instructions or directions from a manager or
a supervisor . Will not accept responsibility
Cost of a Bad Hire

A bad hire has a negative impact on the
following stakeholders:
• Organization

• Employers / Decision makers
• Co workers
Impact on an organization

•Cost of a bad hire to an organization is the
summation of hiring cost + compensation +
Cost of maintaining the employee +
Disruption cost + severance
•Revenue and productivity Loss are also the
after effects of a bad Hire . When added to
the cost of failures and missed opportunities
this can be a tremendous loss for the
organization
• Time and Cost spent in training the
employee , Relocation Cost , and expenses
involved in immediately hiring someone new
are some of the other additional overheads

• In a study it was found that the 75% of demand for new
employees is to replace the workers who have left the company

•Indirect cost to an organization includes the
time spent in evaluating, hiring and
managing them on board , time spent by
other employees in mentoring them and
damage to customer relationship
Impact on Employers / Decision makers

• A bad hire impacts the morale of the
employer / decision maker .
•It forces them to question why and where
they went wrong as more often than not
they start blaming themselves.
•Their capabilities as decision makers
might be questioned by the management
•Stress and Inconvenience is another after
effect of a bad hire .
• Employers spend precious time worrying
how to manage the person and rectifying
their mistakes which could have otherwise
been utilized to achieve organizational
goals.
Impact on Employees / Co workers

•Negative impact on Employee
Morale as the current employees
may have concerns regarding their
job security and might also start
having
doubts
regarding
management’ s decision making
ability.
•Lost
productivity:Current
Employees are often asked to
shoulder more responsibility or to
take over the new employees
work to avoid
mounting
organizational costs .
•Employee Turnover:- Many of
the top performers leave the
organization when they feel that
the
performance
of
the
organization is being affected or
they are being burdened with
additional work.
How to do it right the first time

•While some cases are not within the control of the
hiring manager , according to a survey , in 75 % of the
instances , a thorough check of the candidates and
their backgrounds can ensure hiring the right person

•A detailed job analysis goes a long way in
ensuring that you hire the right person for
the job. A basic job description , listing
out the attributes of the person who had
held the job, before it was open helps you
in identifying your exact requirements.
•Detailed prescreening and reference
checks are very important tools to make
sure that you have the right person on
board . It also helps you in avoiding
candidates with criminal background and
those who can be a misfit in your
organizational culture. Other tools like
online tests , assessments, psychometric
evaluations also help you to expand your
bandwidth.
How to do it right the first time

•In depth interviewing process , where
you can ask the potential candidates to
work on case studies , give presentations.
This also provide a view on the
candidates’ thought process.
• An interview panel consisting of senior
colleagues will help to make sure that
you get a complete perspective on the
candidate.
•In case you have more than one suitable
candidate shortlisted for the position ,
bring them on board for a brief stint or
give them a small assignment to help you
choose the right person.

In a new study , it has been estimated that meeting the candidate
more than once has helped employers to avoid a bad hiring
decision. In more than 60 % of the cases. Candidates are met at
least twice

•Don’t compromise . If it doesn’t feel
right , it is better to start the hiring
process again rather then bearing the
burnt of a bad hire decision.
Remedial Measures

•Coaching and training the employee
with the necessary skills, thus enabling
him / her to perform the job better
and making them more suitable for
the requirements not only makes
them loyal towards the organization
but also goes a long way in changing
their attitude and behavior.
• Hire Slow Fire Fast – Despite the
coaching & training if you feel that a
bad hiring decision has been taken, no
time should be wasted in relieving the
employee to avoid incurring further
costs and losses. Retaining them is a
punishment for the employee,
organization and other team members
.
Remedial Measures

•Role Change to another position
where the person might be a better fit
can help the person and the
organization in the long run.
•It also helps the employee to be
aware of their skills and talents making
them more efficient and productive .
•Learn from the past . Re-evaluate
your hiring process and avoid making
the same mistakes. Make the hiring
process
more
structured
and
systematic. The interview process can
be divided into technical screening,
psychometric and other assessments,
Case studies & HR Interaction .
•There are many more evaluation
criteria which have been developed by
researchers like situational tests , EQ
tests which can be completed online
to get a complete assessment.
About Zalp
ZALP is a unique SaaS (software-as-a-service)
based social employee referral software
designed to help organizations efficiently
source the highest quality candidates through
the most valuable source of recruitment–
Employee Referrals.
About Zalp
Empowered with breakthrough features that
tap into the full potential of Social Media and
an extremely user friendly interface, ZALP is
every organization’s perfect Social Employee
Referral and Social Recruiting Software.

ZALP helps organizations boost their employee
referral output by upto 72%

%
Why Zalp
7 easy and convenient ways to refer
The success of any employee referral program depends on one primary factor:

Employee Participation
ZALP gives employees not one but seven easy and convenient
ways to make referrals. This ensures increased employee
participation like never before.
ZALP’s social media integrated features make the referral
process for employees not only easy but also fun.
For more information, visit

www.zalp.com
To book a free demo, drop a mail to

info@zalp.com
www.linkedin.com/company/zalp
www.facebook.com/zalp03
www.twitter.com/zalptweets

You may also call us for any other assistance

1-866-217- 1267
Do you already have an

Employee Referral Program?
Get a personalized indexing report for your organization that helps
you benchmark your referral program against industry leaders and
understand key performance indicators better.
Register now »
ER-i is the first ever initiative on employee referrals that brings together recruitment leaders
from all across the world to set the benchmarks of an employee referral program.

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What is the cost of a Bad Hire?

  • 1. What is the Cost of a Bad Hire? zalp.com
  • 2. What or Who is a Bad Hire ? A Bad Hire is an aftermath of a poor hiring decision, in simple words an employee who is not compatible with your organizational goals, objectives and philosophy for any of the following reasons • Skill Mismatch for the Job • Cultural misfit • Attitude Issues • Inability to perform
  • 3. Interesting Facts on Bad Hiring •53% of all the Job applications contain false or inaccurate information •34% of all the Job applications carry blatant lies about their educational qualifications , experience and skills •Less than 50% employers were able to catch the fake information contained in a job application • 9% of the job applicants falsely claimed that they had a college degree •A sizeable number contain false information regarding why they have left their previous job and listed false employers •Source : Society of Human Resource Management Recruitment and Selection Presentation 2008 •Wall Street journal 2003 •Career Builder.com Survey 2008 Resume Inflation : Two Wrongs May Mean No Righs , By Barbara Kat Repa , Nolo.com, 2001 •It has been estimated that a single bad hire costs an organization up to $50000
  • 4. Traits of a Bad Hire • Relationship with Co workers and Employers – Disrespectful, Unhelpful, showing superior attitude, not fitting in the company’s environment and values. Working against the collective goals even when in a Team. Showing prejudiced behavior and spreading rumors and gossip. Not having any rapport with customers. • Work – Unable to grasp simple instructions. Repeatedly makes similar and expensive mistakes. Not able to work independently. Not punctual, takes extended lunch and tea breaks. Highly erratic in terms of motivation. Talks more but delivers less. • Attitude – Shows no respect for company policies and rules. Will not accept instructions or directions from a manager or a supervisor . Will not accept responsibility
  • 5. Cost of a Bad Hire A bad hire has a negative impact on the following stakeholders: • Organization • Employers / Decision makers • Co workers
  • 6. Impact on an organization •Cost of a bad hire to an organization is the summation of hiring cost + compensation + Cost of maintaining the employee + Disruption cost + severance •Revenue and productivity Loss are also the after effects of a bad Hire . When added to the cost of failures and missed opportunities this can be a tremendous loss for the organization • Time and Cost spent in training the employee , Relocation Cost , and expenses involved in immediately hiring someone new are some of the other additional overheads • In a study it was found that the 75% of demand for new employees is to replace the workers who have left the company •Indirect cost to an organization includes the time spent in evaluating, hiring and managing them on board , time spent by other employees in mentoring them and damage to customer relationship
  • 7. Impact on Employers / Decision makers • A bad hire impacts the morale of the employer / decision maker . •It forces them to question why and where they went wrong as more often than not they start blaming themselves. •Their capabilities as decision makers might be questioned by the management •Stress and Inconvenience is another after effect of a bad hire . • Employers spend precious time worrying how to manage the person and rectifying their mistakes which could have otherwise been utilized to achieve organizational goals.
  • 8. Impact on Employees / Co workers •Negative impact on Employee Morale as the current employees may have concerns regarding their job security and might also start having doubts regarding management’ s decision making ability. •Lost productivity:Current Employees are often asked to shoulder more responsibility or to take over the new employees work to avoid mounting organizational costs . •Employee Turnover:- Many of the top performers leave the organization when they feel that the performance of the organization is being affected or they are being burdened with additional work.
  • 9. How to do it right the first time •While some cases are not within the control of the hiring manager , according to a survey , in 75 % of the instances , a thorough check of the candidates and their backgrounds can ensure hiring the right person •A detailed job analysis goes a long way in ensuring that you hire the right person for the job. A basic job description , listing out the attributes of the person who had held the job, before it was open helps you in identifying your exact requirements. •Detailed prescreening and reference checks are very important tools to make sure that you have the right person on board . It also helps you in avoiding candidates with criminal background and those who can be a misfit in your organizational culture. Other tools like online tests , assessments, psychometric evaluations also help you to expand your bandwidth.
  • 10. How to do it right the first time •In depth interviewing process , where you can ask the potential candidates to work on case studies , give presentations. This also provide a view on the candidates’ thought process. • An interview panel consisting of senior colleagues will help to make sure that you get a complete perspective on the candidate. •In case you have more than one suitable candidate shortlisted for the position , bring them on board for a brief stint or give them a small assignment to help you choose the right person. In a new study , it has been estimated that meeting the candidate more than once has helped employers to avoid a bad hiring decision. In more than 60 % of the cases. Candidates are met at least twice •Don’t compromise . If it doesn’t feel right , it is better to start the hiring process again rather then bearing the burnt of a bad hire decision.
  • 11. Remedial Measures •Coaching and training the employee with the necessary skills, thus enabling him / her to perform the job better and making them more suitable for the requirements not only makes them loyal towards the organization but also goes a long way in changing their attitude and behavior. • Hire Slow Fire Fast – Despite the coaching & training if you feel that a bad hiring decision has been taken, no time should be wasted in relieving the employee to avoid incurring further costs and losses. Retaining them is a punishment for the employee, organization and other team members .
  • 12. Remedial Measures •Role Change to another position where the person might be a better fit can help the person and the organization in the long run. •It also helps the employee to be aware of their skills and talents making them more efficient and productive . •Learn from the past . Re-evaluate your hiring process and avoid making the same mistakes. Make the hiring process more structured and systematic. The interview process can be divided into technical screening, psychometric and other assessments, Case studies & HR Interaction . •There are many more evaluation criteria which have been developed by researchers like situational tests , EQ tests which can be completed online to get a complete assessment.
  • 13. About Zalp ZALP is a unique SaaS (software-as-a-service) based social employee referral software designed to help organizations efficiently source the highest quality candidates through the most valuable source of recruitment– Employee Referrals.
  • 14. About Zalp Empowered with breakthrough features that tap into the full potential of Social Media and an extremely user friendly interface, ZALP is every organization’s perfect Social Employee Referral and Social Recruiting Software. ZALP helps organizations boost their employee referral output by upto 72% %
  • 15. Why Zalp 7 easy and convenient ways to refer The success of any employee referral program depends on one primary factor: Employee Participation ZALP gives employees not one but seven easy and convenient ways to make referrals. This ensures increased employee participation like never before. ZALP’s social media integrated features make the referral process for employees not only easy but also fun.
  • 16. For more information, visit www.zalp.com To book a free demo, drop a mail to info@zalp.com www.linkedin.com/company/zalp www.facebook.com/zalp03 www.twitter.com/zalptweets You may also call us for any other assistance 1-866-217- 1267
  • 17. Do you already have an Employee Referral Program? Get a personalized indexing report for your organization that helps you benchmark your referral program against industry leaders and understand key performance indicators better. Register now » ER-i is the first ever initiative on employee referrals that brings together recruitment leaders from all across the world to set the benchmarks of an employee referral program.