Izac Ross
316
Followers
Personal Information
Unternehmen/Arbeitsplatz
San Francisco Bay Area, CA United States
Beruf
Design lead, Service and Interaction at Collective Health
Branche
Design
Webseite
www.izacross.com
Info
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses.
My Specialties include:
>> Service Design
>> Design & Business Strategy
>> Interaction Design
>> Design Research
Regularly speak and teach about:
>> Service Research
>> Experience Prototyping
>> Service Design Connecting
>> Service Blueprinting and Customer Journey Development
>> Narrative as a design tool
Tags
service design
customer experience
user experience
experience prototyping
narrative
interaction design
scenarios
service management
ixda
body-storming
lean ux
services
workshop
sdn
Mehr anzeigen
- Präsentationen
- Dokumente
- Infografiken
Buying into service design
Erik Roscam Abbing
•
Vor 11 Jahren
Analysis & Synthesis For Design | An Elephant Surrounded By Blind Men
John Payne
•
Vor 10 Jahren
Future Proof Design and the Platform Design Canvas
Simone Cicero
•
Vor 10 Jahren
UX in 4D
Elliot Felix
•
Vor 11 Jahren
Beyond the touch points
UXconference
•
Vor 14 Jahren
Theatrical Politics of Service Design
cameron tonkinwise
•
Vor 14 Jahren
PSFK presents Future Of Health
PSFK
•
Vor 13 Jahren