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pizza-hut-operations-operations-management

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  1. 1. Source: Pizza hut/ Training database /Business Dates14/04/2008/location: Hut 512
  2. 2. OPSStandards
  3. 3. Source: Pizza hut/ my inventory cost of sales/BusinessDates 14/04/2008/location: Hut 512
  4. 4. Pizza Hut (UK) Ltd Unit gross Profit by product Reporting period 03 Ending 24/04/08DescriptionTotal Gross Pizza Sales 117,222Cost of Sales (18,447) /Business Dates 14/04/2008/location: Hut 512 Source: Pizza hut/ profit and loss accountGross Pizza Profit 98,775Total Salad Sales 473Total salad cost (67)Gross Salad Profit 406Desserts and beverages 2851Total cost of dessert and 2294beveragesTotal Profit from desserts and 557beveragesTotal other sales 10618Total other costs (652)Total other gross profit 9,966
  5. 5. Source: Pizza hut/ Training database /Business Dates14/04/2008/location: Hut 512
  6. 6. Source: Pizza hut/ QA information Sheet for stores/Business Dates14/04/2008/location: Hut 512
  7. 7. 1. Little or no historical data e.g. New Product launch2. Using last year same business day sales data and business trend in last 3 weeks.3. The relevant environment e.g. competitors4. Weather high sales in cold where as less sales in hot5. Special occasions e.g. Christmas, Eid, Diwali, sports related events6. Income level e.g. less money available to spend in the end of monthSources: Joseph S. Martinich, 1997, Production and operationsmanagement, chapter no 4 forecasting, p 102-112
  8. 8. Source: Pizza hut/ Pizza hut product forecast based on salesforecast(HSR) /Business Dates 14/04/2008/location: Hut 512
  9. 9. Source: Pizza hut/ Pizza hut product forecast based on salesforecast(HSR) /Business Dates 14/04/2008/location: Hut 512
  10. 10. •Delivered on time•Delivered completely.• Invoiced correctly.•Undamaged Source: Cecil C. Bozarth, Robert B. Hand field,2008, Introduction to operations and supply chain management, Ch 12, p 378

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