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Strategy and Business Models for Marketing
                  Technology
                   MKTG 470
                              Dr. Debra Zahay Blatz
                        Associate Professor of Interactive
                                    Marketing
                           Northern Illinois University
                                January 15, 2013


Copyright   by Debra Zahay Blatz 2013
Goal
• Refresh your memory about strategic concepts,
  business models
• Relate these concepts to current companies that
  market online
• Explore how to apply these concepts to your own
  project business




 Copyright   by Debra Zahay Blatz 2013
Interactive Marketing

• 1) the ability to address an individual
• 2) the ability to gather and remember a
  response of an individual
• 3) the ability to address that individual
  once more in a way that takes into account
  his or her unique response
  (Marketing=conversation)
                            » Deighton, 1996




 Copyright   by Debra Zahay Blatz 2013
Internet Marketing
• Using unique characteristics of Internet
  technology to facilitate the marketing process
    – The use of Internet technology to prepare, implement
      and measure the success of marketing programs and
      actions
    – Prepare: Who should we target?
    – Implement: How should we reach them
    – Measure: How do we know we have been successful?




 Copyright   by Debra Zahay Blatz 2013
Marketing in an interactive world: Do we need a
new definition?


• An interactive process whereby firms‟ collect
  information about customers and, based on that
  information, provide product and service
  offerings to create value for customers and
  profits for the firm.




 Copyright   by Debra Zahay Blatz 2013
WHAT IS A BUSINESS MODEL?




Copyright   by Debra Zahay Blatz 2013
A business model is
      “a unique configuration of elements comprising the
      organization’s goals, strategies, processes, technologies,
      and structure, conceived to create value for the
      customers and thus compete successfully in a particular
      market.”




Copyright   by Debra Zahay Blatz 2013
                                                                   7
A business model is




Copyright   by Debra Zahay Blatz 2013
                                        8
Types of business models




Copyright   by Debra Zahay Blatz 2013
                                        9
THE VALUE PROPOSITION




Copyright   by Debra Zahay Blatz 2013
What‟s the difference?

• Circuit City                          • Best Buy
• Linens and Things                     • Bed, Bath and
• Kmart                                   Beyond
                                        • Walmart




Copyright   by Debra Zahay Blatz 2013
Competitive Landscape: What are the core
competencies?




 Copyright   by Debra Zahay Blatz 2013
What makes Yahoo unique?




Copyright   by Debra Zahay Blatz 2013
Top News Websites May 2011




Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
                                        15. Mail online
AOL wants to excel in news
Mission has been to offer the
most trusted local news and
information via our platform
• Aol Huffington Post create a
   Media Group
• “Patch is now hiring,”
   newspapers, not so much
• MOST POPULAR ARTICLES
     – Avon Police Help Catch Illegal
       Immigrant
     – Miss America Coming to Duct
       Tape Festival
     – Starbucks is Coming to Avon
     – House Hunt: Check Out
       Recently Listed Properties in
       Avon
     – Tournament at Bob-o-Link a
       Benefit for Family of American
       Greetings Worker


  Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
What is the process by which we make money? A
    product or service that….

•    Offers new/existing benefits
•    Differentiated from competition
•    Valued by consumer/customer
•    Creates economic value
     – Source: Tom Kuczmarski




     Copyright   by Debra Zahay Blatz 2013
How do we draw people to our product/our
 service/our site?
• Branding
• Brand Positioning
• Brand refers to the specific, intended meaning of
  the brand in the minds of consumers
• A brand positioning statement is created as an
  internal document so everyone knows what the
  brand is all about
• The advertising „tag line‟ is created off of that
  brand positioning statement



 Copyright   by Debra Zahay Blatz 2013
What are the two ways to make money in terms
of positioning?




Copyright   by Debra Zahay Blatz 2013
Generic Competitive Positioning Strategies

                                   Differentiation                         Revenue
                               Low             High

                   High            “True”
                                   Low-Cost
                                   be the
Low-Cost                           low-cost producer

  Costs
                                                       “True”
                 Low                                   Differentiators
                                                       find uniqueness
                                                       along some valued
                                                       dimension


   Copyright                      From Porter (1985), Treacy and Weirsema (1993)
               by Debra Zahay Blatz 2013
Generic Competitive Positioning Strategies

                                   Differentiation                          Revenue
                               Low             High

                   High            “True”              Do “Both” Well
                                   Low-Cost
                                   be the              “Strategically
Low-Cost                           low-cost producer   Excellent”
  Costs
                                                        “True”
                                 “Stuck in              Differentiators
                 Low
                                 the Middle”            find uniqueness
                                                        along some valued
                                                        dimension


   Copyright                      From Porter (1985), Treacy and Weirsema (1993)
               by Debra Zahay Blatz 2013
Brand Positioning Examples
•    Wal-Mart
•    Target
•    Kmart
•    Nordstrom

• Discussion: Branding is becoming ever more
  important in internet marketing. Why?




    Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Copyright   by Debra Zahay Blatz 2013
Questions/Comments/Concerns?
•    Dr. Debra Zahay-Blatz, zahay@niu.edu
•    @zahay
•    815-753-6215
•    630-300-8838 cell (7 am to 10 pm)
•    http://www.linkedin.com/in/drzahay




    Copyright   by Debra Zahay Blatz 2013

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Strategy and Business Models for Marketing Technology

  • 1. Strategy and Business Models for Marketing Technology MKTG 470 Dr. Debra Zahay Blatz Associate Professor of Interactive Marketing Northern Illinois University January 15, 2013 Copyright by Debra Zahay Blatz 2013
  • 2. Goal • Refresh your memory about strategic concepts, business models • Relate these concepts to current companies that market online • Explore how to apply these concepts to your own project business Copyright by Debra Zahay Blatz 2013
  • 3. Interactive Marketing • 1) the ability to address an individual • 2) the ability to gather and remember a response of an individual • 3) the ability to address that individual once more in a way that takes into account his or her unique response (Marketing=conversation) » Deighton, 1996 Copyright by Debra Zahay Blatz 2013
  • 4. Internet Marketing • Using unique characteristics of Internet technology to facilitate the marketing process – The use of Internet technology to prepare, implement and measure the success of marketing programs and actions – Prepare: Who should we target? – Implement: How should we reach them – Measure: How do we know we have been successful? Copyright by Debra Zahay Blatz 2013
  • 5. Marketing in an interactive world: Do we need a new definition? • An interactive process whereby firms‟ collect information about customers and, based on that information, provide product and service offerings to create value for customers and profits for the firm. Copyright by Debra Zahay Blatz 2013
  • 6. WHAT IS A BUSINESS MODEL? Copyright by Debra Zahay Blatz 2013
  • 7. A business model is “a unique configuration of elements comprising the organization’s goals, strategies, processes, technologies, and structure, conceived to create value for the customers and thus compete successfully in a particular market.” Copyright by Debra Zahay Blatz 2013 7
  • 8. A business model is Copyright by Debra Zahay Blatz 2013 8
  • 9. Types of business models Copyright by Debra Zahay Blatz 2013 9
  • 10. THE VALUE PROPOSITION Copyright by Debra Zahay Blatz 2013
  • 11. What‟s the difference? • Circuit City • Best Buy • Linens and Things • Bed, Bath and • Kmart Beyond • Walmart Copyright by Debra Zahay Blatz 2013
  • 12. Competitive Landscape: What are the core competencies? Copyright by Debra Zahay Blatz 2013
  • 13. What makes Yahoo unique? Copyright by Debra Zahay Blatz 2013
  • 14. Top News Websites May 2011 Copyright by Debra Zahay Blatz 2013
  • 15. Copyright by Debra Zahay Blatz 2013 15. Mail online
  • 16. AOL wants to excel in news Mission has been to offer the most trusted local news and information via our platform • Aol Huffington Post create a Media Group • “Patch is now hiring,” newspapers, not so much • MOST POPULAR ARTICLES – Avon Police Help Catch Illegal Immigrant – Miss America Coming to Duct Tape Festival – Starbucks is Coming to Avon – House Hunt: Check Out Recently Listed Properties in Avon – Tournament at Bob-o-Link a Benefit for Family of American Greetings Worker Copyright by Debra Zahay Blatz 2013
  • 17. Copyright by Debra Zahay Blatz 2013
  • 18. Copyright by Debra Zahay Blatz 2013
  • 19. Copyright by Debra Zahay Blatz 2013
  • 20. What is the process by which we make money? A product or service that…. • Offers new/existing benefits • Differentiated from competition • Valued by consumer/customer • Creates economic value – Source: Tom Kuczmarski Copyright by Debra Zahay Blatz 2013
  • 21. How do we draw people to our product/our service/our site? • Branding • Brand Positioning • Brand refers to the specific, intended meaning of the brand in the minds of consumers • A brand positioning statement is created as an internal document so everyone knows what the brand is all about • The advertising „tag line‟ is created off of that brand positioning statement Copyright by Debra Zahay Blatz 2013
  • 22. What are the two ways to make money in terms of positioning? Copyright by Debra Zahay Blatz 2013
  • 23. Generic Competitive Positioning Strategies Differentiation Revenue Low High High “True” Low-Cost be the Low-Cost low-cost producer Costs “True” Low Differentiators find uniqueness along some valued dimension Copyright From Porter (1985), Treacy and Weirsema (1993) by Debra Zahay Blatz 2013
  • 24. Generic Competitive Positioning Strategies Differentiation Revenue Low High High “True” Do “Both” Well Low-Cost be the “Strategically Low-Cost low-cost producer Excellent” Costs “True” “Stuck in Differentiators Low the Middle” find uniqueness along some valued dimension Copyright From Porter (1985), Treacy and Weirsema (1993) by Debra Zahay Blatz 2013
  • 25. Brand Positioning Examples • Wal-Mart • Target • Kmart • Nordstrom • Discussion: Branding is becoming ever more important in internet marketing. Why? Copyright by Debra Zahay Blatz 2013
  • 26. Copyright by Debra Zahay Blatz 2013
  • 27. Copyright by Debra Zahay Blatz 2013
  • 28. Copyright by Debra Zahay Blatz 2013
  • 29. Copyright by Debra Zahay Blatz 2013
  • 30. Questions/Comments/Concerns? • Dr. Debra Zahay-Blatz, zahay@niu.edu • @zahay • 815-753-6215 • 630-300-8838 cell (7 am to 10 pm) • http://www.linkedin.com/in/drzahay Copyright by Debra Zahay Blatz 2013