1.
THE ROLE OF MINDSET IN
USER CENTRED DESIGN
SIMON LAWRY + ZAANA HOWARD
HUDDLE

2.
MINDSET = PERSPECTIVE
DETERMINES HOW YOU
BEHAVE & INTERACT IN
THE WORLD

3.
STANCE
INTENTION

4.
STANCE

5.
INTENTION

6.
Mindset Knowledge
Set
Skill
Set DESIGN Tool Set
COMPETENCY SETS
Adapted from Nelson & Stolterman (2012), The Design Way.

7.
Mindset Knowledge
Set
Skill
Set Tool Set
Adapted from Nelson & Stolterman (2012), The Design Way.
KEY FOCUS IN DESIGN
IS KNOWLEDGE, SKILL
& TOOL SETS

8.
MINDSET IN DESIGN IS
THE SECRET SAUCE

9.
MINDSET
IN CONTEXT

10.
RESEARCH QUESTION:
WHAT CAN WE UNDERSTAND ABOUT
PEOPLE THAT IS RELEVANT FOR THE FUTURE?

11.
JODIE’S STORY

12.
MICHELLE’S
STORY
BLAH BLAH’S STORY

13.
TWO MINDSETS:
GENERATIVE + RECEIVING
TWO MINDSETS:
GENERATIVE + RECEIVING

14.
TWO MINDSETS:
GENERATIVE + RECEIVING
TWO MINDSETS:
GENERATIVE + RECEIVING

15.
CHARACTERISTICS OF
GENERATIVE + RECEIVING MINDSETS
TWO MINDSETS:
GENERATIVE + RECEIVING
GENERATIVE RECEIVING
PROACTIVE
!
COURAGE
!
CLARITY
!
OPPORTUNITY
!
ME + THE WORLD
REACTIVE
!
FEAR
!
UNCERTAINTY
!
CONSTRAINT
!
ME VS THE
WORLD

16.
LITTLE HUMANS HAVE
GENERATIVE MINDSETS

17.
INFLUENCING
FACTORS
TWO MINDSETS:
GENERATIVE + RECEIVING
!
BELIEF IN AGENCY
!
SENSE OF SELF
!
LOCUS OF CONTROL
!

18.
IT’S A
CONTINUUM
TWO MINDSETS:
GENERATIVE + RECEIVING
!+
!

19.
WHAT WE
LEARNED

20.
WE STARTED SEEING
IT
EVERYWHERE
GENERATIVE + RECEIVING MINDSETS EVERYWHERE

21.
IN
OURSELVES

22.
IN
OTHERS

23.
WHAT DOES IT
MEAN?

24.
KNOWLEDGE, SKILL & TOOL SETS
ARE TANGIBLE

25.
MINDSET IS MORE LIKE AIR
AND IS INTANGIBLE

26.
MINDSET CHANGES HOW
KNOWLEDGE, SKILL + TOOL SETS
CAN BE APPLIED

27.
SHIFTING MINDSET
SHIFTS THE OUTCOMES

28.
WE CHOOSE
THE MINDSET WE BRING

29.
DR. CAROL DWECK
!
“YOU HAVE A CHOICE.
MINDSETS ARE JUST BELIEFS. THEY’RE
POWERFUL BELIEFS, BUT THEY’RE JUST
SOMETHING IN YOUR MIND, AND
YOU CAN CHANGE YOUR MIND.”

30.
OUR ROLE AS
HUMAN CENTRED DESIGNERS
V
GENERATIVE RECEIVING
PROBLEM TO
POSSIBILITY
PROBLEM TO
SOLUTION

31.
HOW MIGHT WE…
CHOOSE POSSIBILITY?
TWO MINDSETS:
GENERATIVE + RECEIVING
GENERATIVE RECEIVING
PROBLEM TO
POSSIBILITY
PROBLEM TO
SOLUTION

32.
HOW MIGHT WE…
ENCOURAGE A GENERATIVE MINDSET IN
OURSELVES AND PEOPLE WE WORK WITH?
TWO MINDSETS:
GENERATIVE + RECEIVING
GENERATIVE RECEIVING
PROBLEM TO
POSSIBILITY
PROBLEM TO
SOLUTION

33.
THANKS
UX AUSTRALIA!
SIMON LAWRY + ZAANA HOWARD
WEAREHUDDLE.COM