Melbourne, Australia Australia
Strategic and Human Centred Designer
I’m a strategic designer, design researcher, writer and speaker. People and their stories drive me. I work with people to create better systems, services and experiences for them and the people they serve, using human centred design. I write and speak on design mindset, design maturity, design thinking, human centred design, customer centricity and empathy. I am passionate about working with people and their organisations to be more human centred and nimble within increasingly complex environments.
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