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Lean Agile Metrics And KPIs

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Summary of some Lean/Agile metrics and KPIs, as well as some elaboration of key metrics and case studies on this subject

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Lean Agile Metrics And KPIs

  1. 1. Introduction toLean Agile Metrics and KPIs<br />Yuval Yeret<br />Senior Lean/Agile Consultant @ Agilesparks<br />yuval@agilesparks.com<br />Mobile: 054-4802458<br />
  2. 2. Brief Intro<br />AgileSparks is a company that provides complete Agile/Scrum solutions and helps companies to improve project management, with emphasis on software and hardware development.<br />Myself – Lean/Agile Consultant/Coach, coming from R&D leadership background, specializing in scaling agile through Lean. Find more about me at http://www.linkedin.com/in/yuvalyeret, my google profile<br />
  3. 3. Taken from http://aplndc.pbworks.com/f/2009-05-Agile-Metrics.pdf<br />
  4. 4. Measuring/Managing Organization Performance<br />What are we here for?<br />Do Agile?<br />Develop software?<br />Generate most “Value for R&D investment” in a sustainable way? <br />$ for the shareholders?<br />So how do we perform in a way that aligns with that?<br />
  5. 5. Assumption – Agile drives Delivery engine<br />Agility  (1) <br />Better Software Development  <br />Better Business<br />(1) Proven in industry-wide research (Cutter, Forrester, QSM), various enterprise companies (Yahoo, Google, Nokia, Salesforce, etc.)<br />
  6. 6. Assumption – Agile drives Delivery engine<br />So we…<br />Measure Software Development  <br />To Predict Business performance<br />Measure Agility <br />To Predict Software Development Performance<br />(1) Proven in industry-wide research (Cutter, Forrester, QSM), various enterprise companies (Yahoo, Google, Nokia, Salesforce, etc.)<br />
  7. 7. Taken from http://aplndc.pbworks.com/f/2009-05-Agile-Metrics.pdf<br />
  8. 8. Lagging/Leading KPIs <br />Which leads us to KPIs – Key Performance Indicators<br />There are two major types of KPIs: leading and lagging indicators. <br /><ul><li>Leading indicators measure activities that have a significant effect on future performance.
  9. 9. Lagging indicators, such as most financial KPIs, measure the output of past activity.</li></li></ul><li>
  10. 10. Leading Agile Indicators<br />Use with Care!<br />
  11. 11. Focus on being really READY and really DONE<br />Being READY READY<br />reduces every category of work (defects, rework, total work required, and process overhead) by almost 50%<br />160%/340% productivity improvement<br />DONE DONE - “Build Quality into Sprints”<br />Fix problems fast<br />Don’t save quality issues for later<br />With the right infrastructure and mindset, IMPROVES productivity<br />Based on Lean/TOC principles…<br />
  12. 12. Relevant Measures<br />READY READY<br />Leading: <br />Depth of READY backlog for teams<br />Lagging: <br />Story Flow / Process Cycle Efficiency (PCE) – time story actually worked on versus overall time story in processing<br />Actual Effort variance <br />DONE DONE<br />Average Time to fix for defects (goal – hours-days)<br />Average Time to fix for build failures (goal – minutes)<br />Defects backlog across sprints (goal – 0)<br />Development/Stabilization schedule ratio (~30% normally. 10% goal)<br />
  13. 13. READY Leads to Flow and Productivity<br />
  14. 14. Why focus on “Time to Fix Defects”<br />Because Fixing bugs earlier is cheaper<br />Why?<br />Early warning (broken/incompatible/conflicting) – faster pin-pointing of root cause and fixing<br />Easy Revert and offline debugging – not in the critical path<br />Savings of ~10K$ for each bug found during sprinthttp://studios.thoughtworks.com/2007/5/10/continuous-integration-in-the-enterprise-with-cruisecontrol<br />Example from a product in an Enterprise Portfolio – 40 escaping defects translate into 400,000$ (multiply per product per release)<br />
  15. 15. Example Bug fix costs per Maturity<br />
  16. 16. Faster/Cheaper StabilizationPeriod<br />Integration problems are detected and fixed continuously - no last minute hiatus before release dates<br />Less cycles / retesting – Arriving to Packaging with higher quality/readiness<br />Product/PIL focus on Exploratory, Advanced scenarios sooner, and can finish faster<br />Better predictability allows squeezing in more functionality until the last minute<br />Smoother and more predictable flow – shorter stops<br />Makes frequent release strategy more feasible financially<br />
  17. 17. Stabilization Period implications<br />
  18. 18. Release Burnup with and without CI<br />Shorter<br />Stabilization<br />
  19. 19. Release Burnup with and without CI<br />Productivity<br />Improvement<br />
  20. 20. Measures for Eng Practices Maturity<br />% Time build is broken<br />% Time build is broken due to compilation errors<br />Come on…<br />% Code Coverage<br />By Unit Tests<br />By Test Automation<br />Checkin early and often<br />Checkin frequency<br />Size of checkins (Smaller better)<br />
  21. 21. Burndown + EVM<br />
  22. 22. Agile Earned Value Mgmt<br />
  23. 23. AgileEVM Metrics<br />
  24. 24. Earned Business Value<br />Allocate BV points per minimally marketable feature (MMF)<br />Track completion of BV points<br />Complements AgileEVM<br />
  25. 25.
  26. 26. KPIs<br />So Agile Maturity Score as a KPI should<br />Be aligned with the goal of being a more Agile. <br />Be owned by each Product – who are accountable for the outcome of their efforts<br />Predict successful software development delivering best business value for the buck<br />Provide timely, actionable data, so users can intervene and improve performance BEFORE its too late<br />Focus on key high-value indicators<br />Easy to understand – users should know how to drive for improved performance<br />Balanced with Velocity/Quality/Stakeholder satisfaction/other. <br />Trigger positive outcomes in each group working with it<br />Standardized scale across company<br />Targets/Objectives should be driven by context/situation of each group<br />Reinforce performance by loosely connecting to incentive systems? Maybe just as a very low influence. Main driver for incentives should continue to be business/team performance meeting goals. Agile Maturity should drive that<br />Stay relevant. Focus on areas which still need work, Add more measures for future objectives when become relevant<br />
  27. 27. Be aligned with the goal of being a more Agile company<br />
  28. 28. Be owned by each Product – who are accountable for the outcome of their efforts<br />
  29. 29. Predict successful software development delivering best business value for the buck<br />
  30. 30. Provide timely, actionable data, so users can intervene and improve performance BEFORE its too late<br />
  31. 31. Focus on key high-value indicators<br />
  32. 32. Easy to understand – users should know how to drive for improved performance<br />
  33. 33. Balanced with Velocity/Quality/Stakeholder satisfaction/other. <br />
  34. 34. Trigger positive outcomes in each group working with it<br />
  35. 35. Standardized scale across company<br />
  36. 36. Targets/Objectives should be driven by context/situation of each group<br />
  37. 37. Reinforce performance by loosely connecting to incentive systems? <br />
  38. 38. Stay relevant. Focus on areas which still need work, Add more measures for future objectives when become relevant<br />

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