This document discusses business ethics. It defines business ethics as addressing issues of right and wrong in business situations and decisions. It notes that ethics come from core values, not just codes. Maintaining high ethics is important for public expectations, preventing social harm, and protecting businesses and individuals. The document then outlines how ethics relate to different business functions like marketing, advertising, and production. It lists factors like goals, peers, and professional codes that influence business ethics. Benefits of having an ethics code include positive impacts on customers, employees, companies, industries, and society. Potential causes of unethical problems are also discussed.

1. MADE BY :-
Yukti Chauhan
Roll.no :- 14
Class :- MBA HONS(PREV.)

2. BUSINESS ETHICS
Business ethics is the study
of business situations ,
activities, and decisions
where issues of right and
wrong are addressed
It is study of people rights
and duties, the moral rules
that people apply in decision
making.

3. • Codes do not produce ethical behavior.
• Our ethics tend to flow from our core
values.
• People have intrinsic worth.

4. IMPORTANCE OF BUSINESS ETHICS
• Public expects business to exhibit high levels of
ethical performance and social responsibility.
• Encouraging business firms and their employees
to behave ethically is to prevent harm to society.
• Promoting ethical behavior is to protect business
from abuse by unethical employees or unethical
competitors.
• High ethical performance also protects the
individuals who work in business.

5. SOCIETAL
STAKEHOLDER PERSONAL
INTERNAL
POLICY

6. FUNCTION ETHICS
MARKETING TREATMENT OF CUSTOMER COMPLAINTS
ADVERTISING TRUTH OF CLAIM
LOCATION IMPACT ON COMMUNITY AND
ENVIRONMENT
PRODUCTION POLLUTION TREATMENT CLAIMS

7. Functions Ethics
TRANSPORTATION SAFETY REGULATION
COMPLIANCE
ADMINISTRATION CONCERN FOR SOCIAL VALUES
FINANCE PROFIT TO RECOMPENSATE
INVESTORS SAFEGUARD ASSETS
PERSONAL FAIR TREATMENT IN
HIRING,PROMOTION,DISMISSAL
AND PENSION
PURCHASING AVOID HOARDING

8. FACTORS GOVERNING
BUSINESS ETHICS
1. Value forming institutions
2. Organizational goals
3. Work and career
4. Superiors
5. Peers and colleagues
6. Professional codes

9. BENEFITS OF CODE OF
ETHICS
1. Customers
2. Employees
3. Company
4. Industry
5. society

10. REASONS FOR ETHICAL PROBLEMS
• Personal gain
• Dubious character
• Individual values in conflict with organizational
goals
• Managers’ attitudes and values
• Competitive pressures
• Cross-cultural contradictions