Every UX designer knows the joy & frustration of explaining UX to a layman. Then how to explain UX Design? Here is the guide for you.

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Explaining UX to a Lay Person – Designer’s
Guide

2. © YUJ Designs 2019. Confidential Document.
• Every UX designer knows the joy & frustration of
explaining UX to a layman
• There are number of ways of articulating UX design
• YUJ Design’s team of expert have identified a couple of
best practices
• These may help a designer explaining the meaning of UX
to a layman
• Here is a list of 5 best practices for explaining UX
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UX Design and a Layman

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• Take your time to empathize with the curiosity of your
audience & understand the level of curiosity
• This will help you know, how much information to
pass on & at what pace
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1. Don’t be in a hurry

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• Ask questions to know if they’ve used designed
products before
• If yes, what type of – digital or physical
• Understand their likes and dislikes about the product
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2. Ascertain the audience’s Exposure to designed products

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• Give everyday examples such as tv remote menu,
bread toaster etc. to describe the design thought and
efforts behind that product
• Be sparring in sharing the process of research,
personas, wireframes, prototyping, etc.
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3. Describe the outcomes of good and bad UX Design

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• Definitions of UX, by their very construct and bias
towards accuracy and inclusion, tend to be technical
• It is safe to assume that a lay person will find
definitions off-putting
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4. Refrain from sharing a definition

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• Art or engineering or programming are fields people
generally understand – draw parallels and differences
between these fields and UX Design
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5. Compare with other fields of endeavour that the audience understands

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• Armed with the required patience and information about your audience’s experience
with using designed products, you can explain UX Design to them easily.
• The best way, of course, is to invite them over to your workplace and give them a
walkthrough!
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Conclusion

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Thank you
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