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Consumer Rights
Made by – Yogendra Singh
WHO IS CONSUMER?
• A consumer is a person or group
of people, such as a household,
who are the final users of
products or services. The
consumer's use is final in the
sense that the product is
usually not improved by the use.
CONSUMER RIGHT’S
•
•
•
•
•
•
•
•

Right to safety.
Right to information.
Right to choose.
Right to heard.
Right to redressed .
Right to consumer education.
Right to healthy environment .
Right to basic needs.
CONSUMER MOVEMENT
• The consumer movement
arose out of dissatisfaction of
the consumers as many unfair
practices were being indulged
in by the sellers.
• There was no legal system
available to consumer to
NEEDS OF CONSUMERISM
AND CONSUMER MOVEMENT
• Providing consumer education.
• Providing consumer protection.
• Building pressure on government .
• Arranging consumer protection
programmes.
• Organizing public opinion.
• Providing guidance to consumer.
• Fight against marketing system
Where should consumers go to get
justice?
• Consumers have right to seek
redressal against unfair trade and
practices and exploitation.
• The consumer movement in India
has led to the formation of various
organization locally known as
consumer forums or consumer
protection councils. They guide
Duties of Consumers
• Apart from rights, there are certain duties
of a consumer. Consumer should be
conscious of his duties.

Buying quality products at
rea-sonable price.
To check the weights and
meas-ures before making
purchases
Reading the label carefully.
Thank You
FOR MORE VIDEO UPDATES
SUBSCRIBE …

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Consumer Rights

  • 1. Consumer Rights Made by – Yogendra Singh
  • 2. WHO IS CONSUMER? • A consumer is a person or group of people, such as a household, who are the final users of products or services. The consumer's use is final in the sense that the product is usually not improved by the use.
  • 3. CONSUMER RIGHT’S • • • • • • • • Right to safety. Right to information. Right to choose. Right to heard. Right to redressed . Right to consumer education. Right to healthy environment . Right to basic needs.
  • 4. CONSUMER MOVEMENT • The consumer movement arose out of dissatisfaction of the consumers as many unfair practices were being indulged in by the sellers. • There was no legal system available to consumer to
  • 5. NEEDS OF CONSUMERISM AND CONSUMER MOVEMENT • Providing consumer education. • Providing consumer protection. • Building pressure on government . • Arranging consumer protection programmes. • Organizing public opinion. • Providing guidance to consumer. • Fight against marketing system
  • 6. Where should consumers go to get justice? • Consumers have right to seek redressal against unfair trade and practices and exploitation. • The consumer movement in India has led to the formation of various organization locally known as consumer forums or consumer protection councils. They guide
  • 8. • Apart from rights, there are certain duties of a consumer. Consumer should be conscious of his duties. Buying quality products at rea-sonable price. To check the weights and meas-ures before making purchases Reading the label carefully.
  • 9. Thank You FOR MORE VIDEO UPDATES SUBSCRIBE …