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© Copyright 2015 ystats.com GmbH & Co. KG, 22765 Hamburg, Germany 2
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METHODOLOGY (1 OF 2)
 The reports are compiled based on secondary market research. Secondary research is information ga...
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METHODOLOGY (2 OF 2)
 This report covers the online payment market. It takes into account a wide definition of online p...
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DEFINITIONS
 ONLINE PAYMENT
Transfer of money made over the Internet following a consumer’s payment command, includes p...
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TABLE OF CONTENTS (1 OF 5)
1. Management Summary
2. Global Developments
• Online Payment Trends and News about Players, ...
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TABLE OF CONTENTS (2 OF 5)
3. Europe (Cont.)
3.2. Western Europe
3.2.1. UK
• Online and Mobile Payment Trends and News a...
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TABLE OF CONTENTS (3 OF 5)
3. Europe (Cont.)
3.2. Western Europe (Cont.)
3.2.4. Spain
• Payment Methods Most Preferred i...
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TABLE OF CONTENTS (4 OF 5)
3. Europe (Cont.)
3.3. Eastern Europe
3.3.1. Russia
• Online and Mobile Payment Trends and N...
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TABLE OF CONTENTS (5 OF 5)
3. Europe (Cont.)
3.3. Eastern Europe (Cont.)
3.3.5. Czech Republic
• Payment Methods Used i...
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1. Management Summary 12 – 15
2. Global Developments 16 – 25
3.
3.1.
3.2.
Europe
Regional
Western Europe
UK
Germany
Fra...
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5.9%
26.8%
30.3%
36.2%
6.3%
26.3%
31.5%
35.6%
0% 20% 40% 60% 80% 100%
Payment Card
Payment at POS
Bank Transfer
Cash on...
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12.21 12.20 12.12
13.5%
14.6% 14.1%
0%
5%
10%
15%
20%
0
10
20
30
40
Q1 2015 Q2 2015 Q3 2015
Online Bank Card Payments i...
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Sample Report: Europe Online Payment Methods: Second Half 2015
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Sample Report: Europe Online Payment Methods: Second Half 2015

  1. 1. © Copyright 2015 ystats.com GmbH & Co. KG, 22765 Hamburg, Germany 2
  2. 2. 3
  3. 3. 4 METHODOLOGY (1 OF 2)  The reports are compiled based on secondary market research. Secondary research is information gathered from previously published sources. Our reports are solely based on information and data acquired from national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other reliable sources. By using various sources we ensure maximum objectivity for all obtained data. As a result, companies gain a precise and unbiased impression of the market situation.  Cross referencing of data is conducted in order to ensure validity and reliability.  The source of information and its release date are provided on every chart. It is possible that the information contained in one chart is derived from several sources. If this is the case, all sources are mentioned on the chart.  The reports take into account a broad definition of B2C E-Commerce, which might include mobile commerce. As definitions may vary among sources, exact definition used by the source (if available) is included at the bottom of the chart.  Our reports include text charts, pie charts, bar charts, rankings, line graphs and tables. Every chart contains an Action Title, which summarizes the main idea/finding of the chart and a Subtitle, which provides necessary information about the country, the topic, units or measures of currency, and the applicable time period(s) to which the data refers. With respect to rankings, it is possible that the summation of all categories amounts to more than 100%. In this case, multiple answers were possible, which is noted at the bottom of the chart.  Reports are comprised of the following elements, in the following order: Cover page, preface, legal notice, methodology, definitions, table of contents, management summary (summarizing main information contained in each section of report) and report content (divided into sections and chapters). When available, we also include forecasts in our report content. These forecasts are not our own; they are published by reliable sources. Within Global and Regional reports, we include all major developed and emerging markets, ranked in order of importance by using evaluative criteria such as sales figures.  If available, additional information about the data collection, for example the time of survey and number of people surveyed, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.  When providing information about amounts of money, local currencies are most often used. When referencing currency values in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used.  The reports include mainly data from the last 12 months prior to the date of report publication. Exact publication dates are mentioned in every chart.
  4. 4. 5 METHODOLOGY (2 OF 2)  This report covers the online payment market. It takes into account a wide definition of online payment, including payment methods used in online shopping and mobile payment, such as remote and proximity payments.  All major countries in the region are covered, while data availability varied across the markets.  Countries are grouped by sub-regions, presented in the descending order of B2C E-Commerce sales. Besides country and regional data, information about global development is also included.  Depending on data availability, the following types of market information are included: the most used payment methods among online shoppers, number and volume of online and mobile payment transactions, information about online and mobile payment users. Not all the mentioned types of information are available for each of the covered countries. For the leading countries in each sub-region, also online and mobile payment trends and news about major players, such as payment providers, banks and retailers are presented.  The report includes data mostly published within the last six months of 2015. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source.
  5. 5. 6 DEFINITIONS  ONLINE PAYMENT Transfer of money made over the Internet following a consumer’s payment command, includes payments for product and service purchased in (B2C) E-Commerce and M-Commerce.  MOBILE PAYMENT A wide definition of mobile payments includes remote payments made in M-Commerce and proximity payments made in-store, such as via QR code scanning and NFC technology.  MOBILE PROXIMITY PAYMENT A mobile payment where the merchant and the consumer are present in the same location and the interaction between the consumer’s device (card, mobile device) and the POS is conducted using a proximity technology (e.g. NFC).  NFC Near Field Communication, a set of standards for smartphones and similar devices to create radio communication by bringing them close together or having them touch each other. In that way, contactless data exchange and transactions can take place.  ALTERNATIVE PAYMENTS Generally refers to payment methods other than credit card or bank card payments. Widely defined, alternative online payment methods include bank transfers and direct debit, digital wallets, pre-paid cards and private label cards, invoice, and digital currency. May also include cash on delivery and card schemes by local companies other than global card brands.  DIGITAL WALLET Also known as E-Wallet. A prepaid digital account, allowing users to store money and use it in online or mobile transactions.  E-MONEY Short for electronic money. Money which is exchanged electronically using digitally stored values.  B2C E-COMMERCE The sale of products (and services) through electronic transactions via the Internet from businesses to consumers.  M-COMMERCE M-Commerce, also called “Mobile Commerce”, means the sale of products (and services) through transactions via mobile devices.  ONLINE SHOPPING Purchase of products or services by consumers via the Internet. Broadly defined, may include business to consumer and consumer to consumer transactions. The following expressions and definitions are used in this B2C E-Commerce market report*: Note: *the definitions used by the original sources might differ from the ones stated on this chart; the exact definition used by each source, where available, is included on the respective charts
  6. 6. 7 TABLE OF CONTENTS (1 OF 5) 1. Management Summary 2. Global Developments • Online Payment Trends and News about Players, H2 2015 • Mobile Payment Trends and News about Players, H2 2015 • Breakdown of Payment Methods Used in Online Shopping, in % of Transaction Value, 2014 & 2019f • Breakdown of E-Commerce Sales by Cards and Alternative Payment Methods, by Region , in %, 2014 & 2019f • Non-Cash Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 • Share of Online Shoppers Paying with Cash on Delivery, in %, by Selected Emerging Markets, 2015 • Share of Online Shoppers Who Would Drop out of Purchase if the Preferred Method is Displayed on the Website but is not Available at the Checkout, in %, September 2015 • Share of Consumers Who Are Satisfied with the Payment Methods Used, by POS, Browser and Mobile, in % of Consumers in Selected Developed Countries, June 2015 • Main Criteria For Adopting Innovative Payment Methods, in % of Consumers in Selected Developed Countries, by Very Important and Rather Important, June 2015 3. Europe 3.1. Regional • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, April 2015 • Contactless Transaction Penetration Level in the EU, by Country, in % of Face-to-Face Card Transactions, Q2 2015 • Contactless Issuance and Acceptance Penetration Levels in the EU, by Country, in % of Cards and in % of Points of Interaction, Q2 2015 • Breakdown of Usage of Mobile Payment Apps in Central Europe, by Germany, Austria and Switzerland, May 2015
  7. 7. 8 TABLE OF CONTENTS (2 OF 5) 3. Europe (Cont.) 3.2. Western Europe 3.2.1. UK • Online and Mobile Payment Trends and News about Players, H2 2015 • Breakdown of Volume and Value of Online Card Payments, by Sectors, in %, April 2015 • Number of Contactless Credit and Debit Cards, in millions, and Number of Contactless Terminals, in thousands, January 2015 - November 2015 • Number and Value of Contactless Transactions, in millions and in GBP million, by Debit and Credit Cards, January 2015 - November 2015 3.2.2. Germany • Online and Mobile Payment Trends and News about Players, H2 2015 • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Gender, September 2015 • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Gender, September 2015 • Breakdown of Acceptance of Installments as Payment Methods, in % of Online Shops, July 2015 • Breakdown of Frequency of Usage of Payment Methods in Mobile Shopping, in % of Mobile Shoppers, September 2015 • Breakdown of Awareness of Mobile Payments, by Type, in % of Smartphone Users, September 2015 3.2.3. France • Value of Online Bank Card Payment Transactions, in EUR billion, and in % Year-on-Year Change, Q1 2015 - Q3 2015 • 3D-Secure Transactions’ Share of Online Payment Transactions, in %, April & October 2011 - 2015 • Number of Cards with Contactless Payment Functionality, in millions, September 2014 & September 2015 • Number of Retail Stores with Contactless Payment Terminals, in thousands, September 2014 & September 2015 • Number of Payment Transactions with Contactless Payment Cards, in millions, September 2014 & September 2015
  8. 8. 9 TABLE OF CONTENTS (3 OF 5) 3. Europe (Cont.) 3.2. Western Europe (Cont.) 3.2.4. Spain • Payment Methods Most Preferred in Online Shopping, in % of Online Shoppers, May 2015 • Reasons for Online Shoppers Not to Return To a Shopping Website, in %, May 2015 3.2.5. Italy • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, July 2015 3.2.6. Netherlands • Breakdown of Online Purchases by Payment Methods, in %, H1 2014 & H1 2015 3.2.7. Sweden • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2013 - 2015 • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2013 - 2015 • Knowledge and Usage of E-Wallets, in % of Internet Users, Q2 2015 3.2.8. Belgium • Breakdown of Online Purchases by Payment Methods, in %, Q2 2015
  9. 9. 10 TABLE OF CONTENTS (4 OF 5) 3. Europe (Cont.) 3.3. Eastern Europe 3.3.1. Russia • Online and Mobile Payment Trends and News about Players, H2 2015 • Share of Online Shoppers Paying with Cash on Delivery and with Non-Cash Payment Methods, in %, 2014 & 2015 • Online Payments Value, in RUB billion, 2013-2015e • Share of Online Shoppers Paying at the Moment of Purchase and Upon Delivery, in %, October 2015 • Breakdown of Awareness of PayPass and PayWave Cards, in % of Young Consumers in the Two Largest Cities, Summer 2015 • Reasons for Not Using NFC Payments, in % of Young Consumers in the Two Largest Cities, Summer 2015 3.3.2. Poland • Payment Methods Used in Online Shopping, in % of Individuals, 2014 & 2015 • Share of Internet Users Who Are Aware of Digital Payment Systems and Who Use Them, in %, September 2015 • Share of Internet Users Who Are Aware of Mobile NFC Payments and Who Use Them, in %, September 2015 3.3.3. Turkey • Breakdown of Payment Methods Used in Online Shopping, in %, 2014 • Number and Value of Domestic E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q3 2015 • Number and Value of Cross-Border E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q1 2015 • Problems Encountered in Online Shopping, incl. Payment-Related, in % of Online Shoppers, by Gender and Total, 12 Months to March 2015 • Contactless Card and Contactless Terminal Penetration, in % of Credit Cards and in % of Payment Terminals, 2010 - 2015 3.3.4. Greece • Breakdown of Payment Methods Used in Online Shopping, in %, July 2015
  10. 10. 11 TABLE OF CONTENTS (5 OF 5) 3. Europe (Cont.) 3.3. Eastern Europe (Cont.) 3.3.5. Czech Republic • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015 3.3.6. Ukraine • Share of Online Shoppers Paying by Card, in %, 2015 • Mobile Share of Online Payments, by Mobile Phone and Tablet, in %, September 2015 3.3.7. Romania • Share of Cash on Delivery Payment for Online Purchases, in % of Online Purchases, 2014 3.3.8. Kazakhstan • Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014 • Number and Value of Online Payment Transactions with Bank Cards, in thousands and in KZT million, and Share of Total Bank Card Payments Number and Value, in %, September 2014 - July 2015 • Overview of Top 10 Online Payment Processing Systems, Ranked by Revenue, September 2015 3.3.9. Estonia • Number of E-Commerce Transactions with Debit and Credit Cards, by Domestic and Cross-Border Transactions, in thousands, 2012 - 2015 • Value of E-Commerce Transactions with Debit and Credit Cards, by Domestic and Cross-Border Transactions, in EUR million, 2012 - 2015
  11. 11. 12 1. Management Summary 12 – 15 2. Global Developments 16 – 25 3. 3.1. 3.2. Europe Regional Western Europe UK Germany France Spain Italy Netherlands Sweden Belgium 26 – 79 26 – 30 31 – 54 3.3. Eastern Europe Russia Poland Turkey Greece Czech Republic Ukraine Romania Kazakhstan Estonia 55 – 79
  12. 12. 13 5.9% 26.8% 30.3% 36.2% 6.3% 26.3% 31.5% 35.6% 0% 20% 40% 60% 80% 100% Payment Card Payment at POS Bank Transfer Cash on Delivery 2015 2014 in % of Online Shoppers Note: does not add up to 100% due to multiple answers possible Source: Shoptet, December 2015; Shoptet cited by Channel World, December 2015 In the Czech Republic, “Cash on Delivery” (36%) was the most popular payment method among online shoppers both in 2014 and in 2015. Czech Republic: Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015
  13. 13. 14 12.21 12.20 12.12 13.5% 14.6% 14.1% 0% 5% 10% 15% 20% 0 10 20 30 40 Q1 2015 Q2 2015 Q3 2015 Online Bank Card Payments in % Year-on-Year Change in%Year-on-YearChange inEURbillion In the first three quarters of 2015, the value of online payments with bank card in France grew by around +14% compared to Q1-Q3 2014. France: Value of Online Bank Card Payment Transactions, in EUR billion, and in % Year-on-Year Change, Q1 2015 - Q3 2015 Note: includes only the data of four payment service providers: Worldline, Payline by Monext, PayBox Services, Ingenico Payment Services Definition: successful electronic payment transactions made with Carte Bancaire CB at French online retailers who use the service of one of the following payment service providers: Worldline, Payline by Monext, PayBox Services, Ingenico Payment Services Source: Journal du Net, April 2015, July 2015, October 2015
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